Match.com – Needs to treat their members with respect and listen to members complains. Also, it should not be obsessive about security and becoming annoying to members. Checking all the time on members is intrusive and show no respect for privacy. Having customer service personnel too narrow minded is not good | Comparably
Comparably

Match.com – Needs to treat their members with respect and listen to members complains. Also, it should not be obsessive about security and becoming annoying to members. Checking all the time on members is intrusive and show no respect for privacy. Having customer service personnel too narrow minded is not good

Match.com Claimed Company
Match.com is an online subscription-based dating portal that enables users to browse profiles to find their mate. read more
EMPLOYEE
PARTICIPANTS
21
TOTAL
RATINGS
256

Needs to treat their members with respect and listen to members complains. Also, it should not be obsessive about security and becoming annoying to members. Checking all the time on members is intrusive and show no respect for privacy. Having customer service personnel too narrow minded is not good

Other Employee Reviews for Match.com

What would you most like to see improved at your company?

Move emphasis on collaboration among groups

Outlook review
Briefly describe your overall experience at your company

Overall exciting place to work. I do have some negative co-workers I work with directly that are borderline bullies. I put up with it because if I complained I would be targeted.

What can this brand most improve?

They have issue with app, me and my friends always getting banned with no reason. I didnt fight with anyone, i tried to reply to all On time, i simply dont get what happened. And same happened with 3 of my friends. I think their app filters think im robot ir smth and bannme.verify system doesnt work

What can this brand most improve?

Train Customer Support to actually listen to the customer to try and resolve problems. Create an escalation process to resolve unusual issues.

What can this brand most improve?

Im not really considering restarting my profile. Id rather meet other people the old fashion way. Match serves a purpose. I actually had a chick on my couch asking for 2 grand a week allowance. Plus shes got two kids in tow. This shit was movie quality! Lol

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All (14 reviews)
Leadership (1 review)
Team (1 review)
Outlook (3 reviews)

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