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CEO: Amir Ben Efraim

Menlo Security FAQs

Menlo Security's Frequently Asked Questions page is a central hub where its customers can always go to with their most common questions. These are the 2 most popular questions Menlo Security receives.

Frequently Asked Questions About Menlo Security

How to Configure the Web Isolation Service Proxy on Windows7

Applies to: Cloud Version Information: 2.xx.x Date Verified: October 2019
How to Configure the Web Isolation ServiceProxy on Windows7
To configure the Menlo Security proxy with Internet Explorer you set the browser proxy to use the Menlo PAC file. The PAC file may be added to the browser manually or using a GPO policy, and the steps to complete the manual configuration are provided in this article.
Active Directory (AD) Automation Guide
Open your Internet Explorer browser
Click the gear icon at the top right corner
Navigate to Internet Options.
Click the Connections tab.
Click the LAN Settings button.
If Automatically detect settings is checked, uncheck that option.
Click the Use automatic configuration script option
Paste your pac.menlosecurity.com URL in the Address field
Click OK.
Click the Security tab.
Click the Local intranet zone.
Click the Sites button to configure how Intranet sites are detected
At the minimum uncheck the Include all sites that bypass the proxy server option. We recommend unchecking all these options when possible.
Click OK on the open settings windows
Close and restart Internet Explorer
Additional Information
The steps to configure the browsers using a GPO policy are included in the service documentation. In order to access the documentation, you need to be logged into the Menlo Admin UI.
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How to Import the Menlo Security SSL Inspection Root CA Certificate on Windows 7 / 10

Applies to: Cloud / Private Cloud (On Prem) Version Information: 2.xx.x Date Updated: October 2019
The following article contains the steps required to import the Root CA Certificate on Windows 7 / 10
Internet Explorer (IE) may be used to Import SSL Certificates on Windows
Menlo Security Production SSL Inspection Root CA certificate
Click the Certificate icon or link to download.
Go to the Certificate Page and save the latest certificate file (and note location).
In Internet Explorer, click the gear icon at the top right corner and navigate to Internet Options.
Click the Content tab.
Click the Certificates button.
Click the Trusted Root Certificate Authorities tab.
Click the Import button.
Click the Browse button and select the Menlo CA file to import.
Click Next to proceed.
Select the default certificate destination Trusted Root Certification Authorities.
Click Next to proceed.
Verify the certificate information. This should match the values on the page for the certificate you downloaded previously from Certificate Page
Click Yes to install the certificate.
Additional Information
The Menlo Security SSL Inspection Root CA Certificate is available for download from the following article. To access the certificate you will need to ensure you are logged into the Customer Success Portal.
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