MetLife Senior Customer Service Manager Salaries in Springfield, MA | Comparably
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MetLife, Inc. is a leading global provider of insurance, annuities and employee benefit programs. read more
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MetLife Senior Customer Service Manager Salaries in Springfield, MA

The average MetLife Senior Customer Service Manager in Springfield, MA earns an estimated $91,789 annually, which includes an estimated base salary of $80,630 with a $11,159 bonus. MetLife's Senior Customer Service Manager compensation is $21,495 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at MetLife in Springfield, MA can range from $32,000 - $200,000.

In Springfield, MA, The Customer Support Department at MetLife earns $4,844 more on average than the Admin Department.

Last updated 24 days ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$91,789
Average Compensation
$80,630
avg. base
$11,159
avg. bonus

Senior Customer Service Manager Salaries at MetLife

In Springfield, MA, Senior Customer Service Managers earn $2,710 more than Customer Service Managers.

Customer Service Manager
$89k*
Technical Support
$67k*
CS Rep
$46k*
* estimated salary

Compensation at MetLife by Department

In Springfield, MA, The Customer Support Department averages $4,844 more than the Admin Department, and $11,778 less than the IT Department

IT
$77,042 Avg. total comp.
+$12k
Customer Support
$65,264 Avg. total comp.
Admin
$60,420 Avg. total comp.
-$5k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to MetLife reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Senior Customer Service Manager at companies similar size to MetLife reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.

How Senior Customer Service Managers at MetLife Rate Their Compensation

The majority of Senior Customer Service Managers at MetLife believe they're compensated fairly. 100% of Senior Customer Service Managers at MetLife say they receive annual bonuses, and the vast majority (85%) are satisfied with their benefits. See more compensation ratings at MetLife

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