Metro Bank Competitors | Comparably
Comparably
Metro Bank
Metro bank, serving central Pennsylvania. read more
EMPLOYEE
PARTICIPANTS
23
TOTAL
RATINGS
207

Metro Bank Competitors

Metro Bank competitors include ESSA Bancorp, HSBC and Lloyds Banking Group. Metro Bank ranks 1st in CEO Score on Comparably vs its competitors. See below how Metro Bank compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
1st
eNPS Rank
2nd
Gender Rank
N/A
Diversity Rank
N/A
Product Quality
1st
NPS Rank
1st
Pricing Rank
1st
Customer Service
2nd

See Metro Bank Culture vs Competitors:

Metro Bank Competitors
RankCompanyScore
1HSBC68
2Metro Bank68
3ESSA Bancorp68

Metro Bank Competitors at a Glance

CEO Ratings Comparison

Metro Bank's CEO Score Ranks 1st

15 Employees at Metro Bank rate Craig Donaldson a 77 out of 100, which ranks them 1st out of Metro Bank's competitors. Last rating was months ago.

  1. 1st
    Craig Donaldson Metro Bank's CEO
    Craig Donaldson
    Metro Bank
    77
    out of 100
  2. 2nd
    John Flint HSBC's CEO
    John Flint
    HSBC
    73
    out of 100

    286 Employees at HSBC rate John Flint a 73 out of 100, which ranks them 2nd out of Metro Bank's competitors. Last rating was months ago.

  3. 3rd
    Gary Olson ESSA Bancorp's CEO
    Gary Olson
    ESSA Bancorp
    67
    out of 100

    3 Employees at ESSA Bancorp rate Gary Olson a 67 out of 100, which ranks them 3rd out of Metro Bank's competitors. Last rating was months ago.

CEO Ratings Comparison
RankCEOCompany Score
1Craig DonaldsonMetro Bank77
2John FlintHSBC73
3Gary OlsonESSA Bancorp67
Product Quality Score Comparison

Metro Bank Ranks 1st in Product Quality Score

40 Customers rate Metro Bank's Product Quality Score a 4/5, which ranks it 1st against its competitors.

  1. 1st
    Metro Bank
    4 / 5
  2. 2nd
    ESSA Bancorp
    3.7 / 5
  3. 3rd
    HSBC
    3.6 / 5
  4. 4th
    Lloyds Banking Group
    3.5 / 5
Product Quality Score Comparison
RankCompany Score
1Metro Bank81
2ESSA Bancorp75
3HSBC73
4Lloyds Banking Group71
NPS Comparison

Metro Bank Ranks 1st in Net Promoter Score

43 Customers rate Metro Bank's Net Promoter Score a 43, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Metro Bank to a friend?”.

  1. 1st
    Metro Bank
    43
  2. 2nd
    TIED
    ESSA Bancorp
    34
  3. 2nd
    TIED
    Lloyds Banking Group
    34
  4. 4th
    HSBC
    8
NPS Comparison
RankCompany Score
1Metro Bank43
2ESSA Bancorp34
2Lloyds Banking Group34
4HSBC8
Pricing Score Comparison

Metro Bank Ranks 1st in Pricing Score

38 Customers rate Metro Bank's Pricing Score a 4/5, which ranks it 1st against its competitors.

  1. 1st
    Metro Bank
    4 / 5
  2. 2nd
    Lloyds Banking Group
    4 / 5
  3. 3rd
    ESSA Bancorp
    3.7 / 5
  4. 4th
    HSBC
    3.5 / 5
Pricing Score Comparison
RankCompany Score
1Metro Bank81
2Lloyds Banking Group80
3ESSA Bancorp75
4HSBC71
Customer Service Comparison

Metro Bank Ranks 2nd in Customer Service

34 Customers rate Metro Bank's Customer Service a 4.1/5, which ranks it 2nd against its competitors, below Lloyds Banking Group.

  1. 1st
    Lloyds Banking Group
    4.7 / 5
  2. 2nd
    Metro Bank
    4.1 / 5
  3. 3rd
    HSBC
    3.6 / 5
  4. 4th
    ESSA Bancorp
    3.4 / 5
Customer Service Comparison
RankCompany Score
1Lloyds Banking Group95
2Metro Bank82
3HSBC72
4ESSA Bancorp68
Overall Culture Score Comparison

Metro Bank Ranks 2nd in Overall Culture Score

23 Employees rate Metro Bank's Overall Culture a 68/100, which ranks it 2nd against its competitors, below HSBC. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    HSBC
    68 / 100
  2. 2nd
    Metro Bank
    68 / 100
  3. 3rd
    ESSA Bancorp
    68 / 100
Overall Culture Score Comparison
RankCompany Score
1HSBC68
2Metro Bank68
3ESSA Bancorp68
eNPS Comparison

Metro Bank Ranks 2nd in Employee Net Promoter Score

16 Employees rate Metro Bank's Employee Net Promoter Score a 5, which ranks it 2nd against its competitors, below HSBC. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Metro Bank to a friend?”.

  1. 1st
    HSBC
    6
  2. 2nd
    Metro Bank
    5
  3. 3rd
    ESSA Bancorp
    0
eNPS Comparison
RankCompany eNPS
1HSBC6
2Metro Bank5
3ESSA Bancorp0
Gender Score Comparison
Not Enough Ratings To Rank Metro Bank
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Diversity Score Comparison
Not Enough Ratings To Rank Metro Bank
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