Metro Maids is a cleaning service company that offers expert level cleaning services for both residential and office environments. read more
Metro Maids Company Culture
Metro Maids Culture
This score is derived from employee ratings & reviews2.6/5
Metro Maids' Overall Culture is rated D
Top Rated Culture Dimensions
Environment
C+Team
CExecutive Team
C-Leadership
C-Manager
C-Metro Maids CEO
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
55 /100
See More
Diversity at Metro Maids
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at Metro Maids
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-
Women at Metro Maids have rated Leadership, Work Culture, and CEO Rating as the highest categories they have scored
Metro Maids eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 30%Bottom 30% of Similar Size Companies on Comparably
Recommend to a Friend?
-20
Metro Maids employees are -20% more likely to recommend Metro Maids as a great place to work
| 20% | Promoters |
|---|---|
| 40% | Passives |
| 40% | Detractors |
Working at Metro Maids
Working at Metro Maids is rated below average by 6 employees, across various culture dimensions. Metro Maids employees rate Environment highest among all categories, and think that Outlook and CEO Rating have the most room for improvement, putting Metro Maids’s culture in the Bottom 20% compared to similar sized companies on Comparably and in the Bottom 20% compared to other companies in Boston. See below in detail how working at Metro Maids was rated by employees.
Overall Company Culture at Metro Maids
D
Overall Company Culture at Metro Maids is rated D
Last updated months ago
Bottom
20%
Metro Maids ranks in the Bottom 20% of other companies on Comparably with 11-50 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterMetro Maids Employee Reviews
Out of 9 Metro Maids employee reviews, 29% were positive. The remaining 71% were constructive reviews with the goal of helping Metro Maids improve their work culture.
| Positive Reviews | 29% |
|---|---|
| Constructive Feedback | 71% |
Positive Reviews From Metro Maids Employees
- What are some of the best things about your team?The workers are the only good thing.
- What did you like most about the interview process?They hire on the spot
Constructive Feedback From Metro Maids Employees
- Why do you feel undervalued and what would make you feel better about your compensation?If they paid a fair wage for the required amount of work
- What needs to change to make the company culture better?New boss, higher wages & benefits
- What's going wrong and how can it be improved?Boss expects people to work overtime with no extra pay
Metro Maids Company Information
Metro Maids Company Overview
Metro Maids is a cleaning service company that offers expert level cleaning services for both residential and office environments.
Metro Maids Mission, Vision & Values
Metro Maids Mission & Values
Create a company that provides quality, concierge-level service paired with technology making things easy for our customers to use and enjoy.
| Headquarter | Boston, MA United States of America |
|---|---|
| Website | metromaids.com |
| Founding Date | 2012 |
| Tel | 617-379-0039 |
Culture Video
Metro Maids Employees
6 employees at Metro Maids have reviewed Metro Maids across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 6 Metro Maids employees give their leadership a grade of C-, or Bottom 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Metro Maids are mostly dissatisfied with their total compensation at Metro Maids, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Metro Maids are pleased with their team. 6 Participants grade the quality of their coworkers a C. Less than half believe the meetings at Metro Maids are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Metro Maids believe the environment at Metro Maids is negative. Most Participants believe the pace of work at Metro Maids is extremely fast. About 67% of the employees at Metro Maids work 8 hours or less, while 33% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Metro Maids are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Metro Maids - Employee Onboarding
Metro Maids employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Metro Maids KPIs and OKRs
Employees’ understanding of Metro Maids' KPIs and OKRs is essential for its success. Out of 2 Metro Maids employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Diversity & Inclusion at Metro Maids
The Diversity score provides insights into how diverse employees feel and rate their work experience at Metro Maids across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Metro Maids PTO
Metro Maids' PTO and Vacation policy typically gives 0-10 days off a year. Metro Maids' benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Metro Maids Careers
Metro Maids Jobs
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Frequently Asked Questions regarding Metro Maids
What is Metro Maids eNPS?
The eNPS for Metro Maids is -20
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