Mogul FAQs

SEA Games Esports Online Challenge FAQ

What is the SEA Games Esports Online Challenge?

SEA Games Esports Online Challenge is our new event that will be running alongside SEA Games 2019, using a simple Single Elimination format, running as a daily cups.

Will I need to pay to play in the SEA Games Esports Online Challenge?All tournaments in this series are free to play! Dont forget to let your friends know to join and compete, a ton of prizes are waiting for you!

Regions

This series will be available just for the Southeast Asia region.

When does the SEA Games Esports Online Challenge start and finish?

The pre-registration will start on November 21, and the first tournament will begin on November 28 and will run 4 weeks long to December 20, 2019

SEA Games Esports Online Challenge Hub

How many tournaments do we have? When will the next tournament start? Check out our SEA Games hub!

https://mogul.gg/hub/seagames

What games are available for the SEA Games Esports Online Challenge?

Hearthstone

Mobile Legends (1v1, 5v5)

Arena of Valor (1v1, 5v5)

Dota 2 (1v1, 5v5)

For the duration of SEA Games, on Mon, Tue, Thu, Fri, and Sat one free to play 1v1 tournament per game will be run with 64 max participants. On Sun and Wed one 5v5 tournament will be run with 32 max teams, if the game supports it.

Prize

All competitors in these tournaments will receive Razer Silver prizing, it doesnt matter how well you place, if you play, you win! With Razer Silver, you can redeem it for a lot of cool loot from Razers online Silver store; gaming mice, keyboards, headsets, Razer merch, games and more are available! See what you can get here. https://gold.razer.com/silver/redeem Learn more about Razer Silver

How do I register for these tournaments? Check out this article. https://support.mogul.gg/hc/en-us/articles/360026354313-Registering-for-a-tournament

Section 1 General Rules

By registering to participate, players acknowledge they will comply with the rules and regulations of Mogul and with any decisions made by the staff Mogul. Mogul reserves the right of refusal to anyone at any time for any reason.

Mogul admins will never ask for your password in any form of communication for any reason. Do not provide your password to anyone under any circumstance.

Every participant must make sure to perform any updates or installations before the game. Any delays that impact the flow of the tournament will result in disqualification from that tournament.

Team captains are responsible for submitting scores at the end of each match. In cases where a screenshot is required for score verification as determined by the specific game and format, team captains are responsible for taking that screenshot and providing it. Failure to provide screenshots upon request may result in a loss for the match in question.

Mogul has a zero-tolerance policy against bullying or hate speech, racist language, harassment and/or disrespectful behaviour on the platform at all times. Players caught doing any of the above while on the platform will result in an immediate disqualification and site ban.We cannot actively police incidents off-platform however we may refuse service to individuals who we believe are bypassing our policy and conducting these actions off the platform with the intention to affect individuals on the platform.

Streaming tournament matches while on Mogul is acceptable and in some cases required. In cases where you are required to stream your match, you need to ensure your VOD is publicly available at all times after the game. Deleting your VOD when you are required to stream the match for evidence reasons will result in a forfeit. Any statements you make on stream while participating in a Mogul tournament will be considered comments made on the platform and will be liable to action outlined in Section 1, Rule 5.

Do not use any bugs, glitches, or exploits that diminish the competitive integrity of a match. Mogul reserves the right to disqualify any teams caught abusing bugs, glitches or exploits.

Exploiting platform bugs or loopholes in any manner for any reason will result in a platform ban of your account ranging from 1 month to permanent dependent on exploit severity. If prizing was obtained through this exploit, it will be removed.

Mogul employees or contractors are eligible to participate in tournaments, however, they are ineligible to win any cash, prizes or awards of any kind apart from glory!

Section 2 Support Rules

Mogul admins are contactable by email at [email protected].

Mogul admins will not accept or reply to any cheat reports submitted through Twitter, Discord, Facebook, the Mogul.gg chat rooms or any other form of communication. All cheat reports must be submitted through [email protected].

Mogul admins will not discuss cheat reports with the person who submitted it except for the sole purpose of gathering additional information. Users who submit a report are in no way entitled to a status update of the report or a notification of the findings or conclusion of the investigation.

Mogul admins will not discuss bans with anyone publicly under any circumstances, this includes ban length, ban reasons, ban evidence, methods for obtaining evidence and any other information relating to the ban or player involved.

Mogul admins will only discuss bans specifically with the banned user. The only information Mogul admins will provide is the ban length and a ban reason, we will not discuss the specifics of the evidence involved or the methods used to obtain the evidence. Banned users may contact [email protected] for more information.

If a user feels their ban is incorrect, they may appeal the ban at [email protected]. Ban appeals will be rejected where the incident resulting in the ban occurred more than one month in the past.

Mogul will not discuss the ongoing status of any appeal. The involved user will be directly made aware of the outcome of their appeal by a reply to their support ticket. An appeal involves a re-review of the evidence used to ban the user initially. This re-review will be undertaken by a different member of the Mogul staff team (preferably from another region where available) who has no prior involvement in the case. If a users appeal is denied, no further appeals will be accepted for review.

Moguls support staff will do their best to provide a resolution for any issue brought to them so long as it relates to Moguls tournament platform. Some issues simply cannot be resolved through our support system and may require communicating directly with third parties such as PayPal, Razer, or a tournament organizer.

Misuse or abuse of the support system or the support staff will result in an immediate ticket closure and action against the offending user's account.

Section 3 Game Play Rules

Each tournament and game has a specific ruleset. You can see this ruleset by scrolling to the bottom of the Overview tab on the tournament page or on the Rules tab on the tournament page. Users are responsible for knowing all rules prior to a tournament. Ignorance of the rules is not an acceptable reason for breaking them.

Rules may be changed at any time for any reason. If the rules are changed, Mogul will endeavour to make all players involved know through the use of an announcement on the relevant tournament pages and changelogs in the ruleset.

Exploiting clearly unintended loopholes in the rules is prohibited and may result in disqualification. We kindly ask you make Mogul aware of such loopholes at [email protected].

Mogul admins reserve the right to make a decision that supersedes all rulesets at any time for any reason in the interest of competitive integrity.

Prize payouts will be deposited directly to team wallets when available. In cases where that option is unavailable, they will be given directly to the team owner. If there is no team owner, the money will be given to the team captain instead.

Mogul reserves the right to intervene in the prize money split and manually distribute funds if there is a reasonable dispute regarding the prize money split. An example of this would be one player receiving a 0% prize cut when they had played every match until the final.

Players must use the Game ID linked to their Mogul profile at all times while competing, use of an unlinked account is prohibited and will result in a forfeit of the match in question.

Repeated abuse of the forfeit or manual score reporting system to obtain prizing without participating in matches will lead to escalating punishment starting with a match cooldown and ending with a permanent ban.

Where Mogul organized tournaments are concerned; participating in multiple tournaments within the same timeframe is not permitted. Where participation in multiple events within the same timeframe occurs, you will be disqualified from all currently registered Mogul tournaments. Repeated abuse will lead to escalating punishment starting with a match cooldown and ending with a permanent ban.

Section 4 Ban Policy /Anti-Cheat Policy

Mogul admins will review all submitted evidence thoroughly and fairly. Senior Mogul admins sign off on every platform ban before it is placed.

Using hacks/cheats/exploits is not permitted and will result in immediate disqualification from your tournament and a ban will be placed inline with our ban policy below.

Offence

Consequence (first offence)

Unsportsmanlike conduct

Warning

Using an unlinked account to compete

Warning

Unsportsmanlike conduct (severe)

3 day match cooldown

Intentionally delaying a tournament

7 day match cooldown

Using glitches/exploits in-game

14 day match cooldown

Multi-accounting/smurfing

1 month platform ban and the closure of smurf account.

Bot farming

3 month platform ban

Bypassing country restrictions

1 month platform ban

Abusive language

6 month platform ban

Malicious activity

1 year platform ban

Cheating (aimbotting/speed hacking/triggerbotting/etc)

1 year platform ban

Using glitches/exploits on Mogul

1 month to permanent platform ban

Ban evasion

Permanent ban of evading account original ban length doubled on the main account.

We use a multiplier system for offences after the first ban. We double the ban length for each additional offence of the same nature. Mogul reserves the right of refusal to anyone at any time for any reason.

DEFINITIONSOur definitions do not strictly define every possible offence that falls under their jurisdiction. Bans may be applied where Mogul admins see fit. These definitions are to be used as a guide only.

Unsportsmanlike conduct Making a participant uncomfortable through the use of inappropriate language, poor manners or in-game trolling. Using an unlinked account to compete Using a game account that is not linked to your Mogul account while competing in a Mogul tournament. Unsportsmanlike conduct (severe) Making a participant feel uncomfortable through the use of severe inappropriate language, slurs or personal attacks.

Intentionally delaying a tournament Deliberately or intentionally holding up a tournament without a legitimate reason.

Multi-match Participating in multiple tournaments at the same time. See intentionally delaying a tournament.Using glitches/exploits Using exploits or glitches that are present in the game but are clearly not intended to be used.

Multi-accounting/smurfing Using a Mogul account that is not your main account in order to compete in multiple tournaments or compete in a single tournament under a different name.

Bot farming Using fake accounts to farm empty tournaments by playing against yourself in order to illegitimately win prizes. Bypassing country restrictions Bypassing the country restrictions of a tournament.Abusive language Using racist/sexist/abusive language or making violent threats towards another user on the platform or while off-platform participating in Mogul activity (Twitch/social media). Malicious activity Doing anything malicious to harm an ongoing tournament, tournament competitors or the platform itself. This includes but is not limited to DDOSing, Drophacking, promoting cheats/cheat websites.

Cheating Using software/hardware to give you an unfair advantage in-game. (Mouse/keyboard macros that can be setup via their engines do not fall under this category.)

Using glitches/exploits on Mogul Using exploits or bugs that are present Mogul for any reason.

Ban evasion Evading a ban that has been placed on an account.

If a user feels their ban is incorrect, they may appeal the ban at [email protected] Mogul will not discuss the ongoing status of any appeal, the involved user will be directly made aware of the outcome of their appeal by a reply in their support ticket. An appeal involves a re-review of the evidence used to ban the user initially, this re-review will be undertaken by a different member of the Mogul staff team (preferably from another region where available) who has no prior involvement in the case. If a users appeal is denied, no further appeals will be accepted for review.

Ban policy updated: 10 July 2019

All other policies updated: 10 July 2019

https://discord.gg/SPgN2WG

Razer Silver is Razers loyalty reward credits that is awarded to you when you purchase games and digital content using Razer Gold, or when you engage in software services such as Razer Cortex, Razer Insider and Mogul.

When you rack up enough Razer Silver, you get to redeem a suite of great rewards from Razer hardware to digital rewards such as Steam games and exclusive discount vouchers on various lifestyle brands. Stay updated on exclusive Razer Silver events and monthly rewards here.

Does Razer Silver expire?

Subsequent Razer Silver earned within a single month will expire after 12 months at the end of the month.

The unclaimed Razer Silver in your Mogul wallet will expire after a month.

Is there a balance limit on my Razer Wallet?

You can only keep a maximum of 300,000 Razer Silver in your account. Any further Razer Silver earned and claimed will be forfeited. We highly advise you to keep using your Razer Silver balance to redeem rewards.

Limitations of Razer Gold will vary by currency and type of your account.For the limit of each currency, you can check on the Razer site here under the How do I increase my wallet limit? section.

How can I secure my Wallet?

To protect your RazerID, never share or give out your login credentials to anyone. Razer and Mogul will never ask you for your password. Avoid logging into your RazerID on shared computers and scan your personal computer regularly for spyware, keyloggers and viruses that can steal your personal information. If you have lost access to your RazerID, please contact Razer Support for account recovery assistance.

How can I delete my Wallet?

You may permanently delete your RazerID and this will terminate your associations with all Razer services including Wallet. Please note that all remaining Razer Gold and Razer Silver balances will automatically be removed and this process cannot be reversed.

Learn More

Razer Silver and Razer Gold are products of Razer Inc. For more information please review their help center or reach out to their support team.

Steps to join a tournament:

Find a tournament you would like to participate in by searching through available tournaments listed under Tournaments

Click Register-If it is a team based tournament, you will need to be apart of a full team before registering

Follow the prompts to ensure your team is registered

*Please make sure that you return to the tournament page at least 15 minutes before the set start time in order to check-in

Mogul: Ladder Masters FAQ

What is the Ladder Masters?

Ladder Masters is our brand new event that will take the place of most Mogul Quick Cup tournaments using our new challenge and defend tournament format, Ladders - Learn more about Ladders format

What will happen to Quick Cups tournament?

Well begin reducing the total amount of Quick Cups available once Ladder Masters starts on Nov 5. We will not remove any of the VIP tournaments, in fact, we will be working to increase whats available to Mogul VIP subscribers in the coming months.

Will I need to pay to play in the Ladder Masters?

Not at all! The Ladder Masters tournaments are free to play! What are you waiting for? Go ahead, sign in and win the prize!

Regions

Well run the Ladder Masters in 2 regions, SEA and ANZ, the tournaments will be restricted to each region, make sure to register to the right one!

Ladder Masters Hub

We have a hub page specially for the Ladder Masters, in the hub youll see all the Ladder Masters tournament were running. Check it out!

SEA hub page

ANZ hub page

When does the Ladder Masters start and finish?

Registration is now open! Youll be able to challenge each other from November 5th 2019 03:00pm (GMT+8) and end on December 15 2019 08:00am (GMT+8)

What game are we running for the Ladder Masters?

SEA Ladder Masters

Hearthstone

Mobile Legends

League of Legends

Arena of Valor

CS:GO

ANZ Ladder Masters

Rainbow 6 Siege

Tekken 7

CS:GO

League of Legends

Fortnite

Prize

All competitors in the top 50 will receive a bunch of Razer Silver! With Razer Silver you can trade it with a lot of cool stuff from Razer Store, such as a gaming mouse, keyboard, or a headset!

Learn more about Razer Silver

How do the Ladder Masters work?

Once you have registered to the Ladder Masters tournament, youll automatically be secured a spot on the ladder.

As soon as the Ladder Masters starts, you will be eligible to start making challenges or be challenged. At the end of each month, prizes will be awarded to the top placements. Good Luck and Have Fun!

Razer Silver is Razers loyalty reward credits that is awarded to you when you purchase games and digital content using Razer Gold, or when you engage in software services such as Razer Cortex, Razer Insider and Mogul Arena.

When you rack up enough Razer Silver, you get to redeem a suite of great rewardsfrom Razer hardware to digital rewards such as Steam games and exclusive discount vouchers on various lifestyle brands. Stay updated on exclusive Razer Silver events and monthly rewards here.

How do Moguls ladders work?

So, youre ready to compete in Moguls ladders, but youre not quite sure how they work? Youre in the right place!

First things first: the length of ladders can vary, and is entirely up to the organiser in question. Typically, a ladder might run for between 4 weeks and 3 months.

What remains the same during all Mogul ladders is that moving up and down it is the result of challenging teams, and defending against other challenges.

If the ladder is team based, you can sign up a team to a ladder even if youre short on players - you simplywon'tbe eligible to start making challenges, or be challenged, untilyou'vemet the minimum number of required players in your tournament roster and theyve all linked that game to their Mogul account.

Tell me more about this challenging stuff

Only team captains can challenge another team. Each ladder tournament will differ in how far above your current position an opponent can be challenged. By default challenges can be placed above you at a minimum of 4 positions or 20% of the total active participant count, whichever is greater. If the tournament has 100 participants, then you will be able to challenge up to 20 positions above you.

Upon challenging a team, youll need to select 3 separate days and times to play, and the teamyou'vechallenged will have 16 hours to respond - otherwise they receive a declined challenge penalty.

Challenged teams will receive a message via Moguls notification system and an email to inform them of this new match proposal. Be sure setup your inbox so that youre always looped in on new challenges!

What about accepting a challenge and not showing up? When a team does this they receive a forfeit - having wasted everyones time - their penalty for that forfeit will be a 10 ladder position drop. A forfeit will also add to the teams declined match count. So if this team forfeits a match, then declines another match they will incur a 20 ladder position drop. Ouch!!

Instant Challenge

Can I challenge an opponent to compete immediately?

Yes, if both you and your opponents Instant Challenge status is activated within the same ladder tournament, you are able to challenge and compete immediately!

To be eligible for instant challenges simply go to the ladder and you will see the option to toggle on or off your Instant Challenge state within your information bar at the top of any ladder. Click to activate it.

The yellow lightning bolt will be shown within the ladder on the left side of the challenge button if a participant has chosen to enable instant challenges.

When challenging an opponent to an instant challenge, you will want to start by selecting the team that you wish to challenge. Within the challenge screen, be sure to toggle on the instant challenge option. This will ensure that the challenge sent to your opponent is setup for instant play.

Can I request them to play instantly If their instant challenge is not activated?

Unfortunately no, only teams with the lightning symbol on can be challenged for instant challenge.

There is no penalty for declining or missing an instant challenge request.

What if I need to genuinely decline an incoming challenge?

Thats cool, we understand everyone has busy lives and sometimes your whole teamcan'tbe rounded up, even with 3 days and times to choose from.

In this case, youre given one free pass. If however, you decline a second challenge from another team the next time, youll be penalised 10 ladder positions for trying to dodge matches. It will be better to accept the challenge, even from a great team, and lose - this way youre only moving down 1 ladder position.

A third consecutive declined challenge will set your team to an inactive state. As described below, this state moves you to the bottom of the ladder and prevents any further challenges from being received.

Got it. What else do I need to know?

Theres a bit more to our ladders than simply challenging and defending. Various states exist to help balance play and prevent people from gaming the system. A simple example is that if you challenge a team but lose, you will be placed into a vulnerable state - this means you can be challenged, but not challenge other teams, for a short period. The reason for this is so that youcan'tcontinually challenge other teams and lose every time, but maintain your spot on the ladder. Instead, if you challenge and lose, your inability to challenge again straight away will give teams below you a window of time to challenge you in an attempt to take your position on the ladder.

States, eh? Please, do go on

There are 5 states you really need to know about. Only one state for any team can be active at a time. Each state determines whether or not a challenge can be made. Heres a handy list for your reference:

(Challenging): a team has initiated a challenge. Because they need to wait up to 24 hours for a response from the other team, they cannot challenge any other teams at the same time, and cannot be challenged by other teams.

(Inactive): a team doesnt have enough players, or have failed to accept 3 consecutive challenges. They've moved to the bottom of the ladder and cannot be challenged. However, they can recommence challenging other teams to start climbing the ladder again.

(Vulnerable): For 24 hours after losing an attack or rejecting a second challenge, this team can be challenged, but not challenge other teams. This also applies permanently to the team in #1 place - they are the hunted. Sounds pretty cool, we think...

(Protected): For 72 hours after winning a match through attack or defence, this team can challenge, but not be challenged. Adequate time to recoup and revel in their glory.

(Defence): for 24 hours after losing a match which you were challenged to (that is, defending against another teams challenge), you have the opportunity to challenge another team, but not being challenged again immediately by other teams on the ladder. Get strategizing, and pick your next battle wisely.

Thats about it! If you have any more questions, please let us know.

https://twitter.com/Mogulgg

https://twitter.com/esportsmogul

https://www.facebook.com/MogulOfficialGG/

How-to: Claim a prize

Step:

Navigate to https://wallet.mogul.gg/rewards/ or click on the Gift icon

Pending awards will be listed underPending Rewards

Find the prize in the list and click the Claim Button

Once your prize is claimed you may view your history under "Reward History"

*Note - some prizes require you to enter additional information before claiming.

No pre-made? No problem! Introducing PUG-style tournament registration.

Whether youre solo or only need one more, let Moguls PUG-style registration fill the gap. Meet new people, form new alliances (we know what we did there!) and take the challenge to those pesky pre-mades.

Join the Solo Queue

Navigate to any team-based tournament.

Click on Register Now.

Select I am solo.

Choose your skill level.

Let your new teammates know how to best contact you, through Discord of course!

Then sit back and read the tournament rules seriously thats pretty important.

Well take over from here and match your brand new team up with other great solo players!

Invite Friends to Your New PUG Team

Select the gear icon next to Youre Registered.

From the dropdown, choose Manage Team.

Click + Invite Members.

Invite your friend! If they are not yet on Mogul, invite them via email, otherwise enter your friends Mogul username.

Entry Fees

You didnt sign up solo just to be the teams personal ATM,don'tworry weve got that covered. If a tournament has an entry fee, you pay your share (entry fees divided by team size, so if it's $2.00 entry for a team, and a team sizeof 4, you will pay $0.50 to enter solo). If you leave the queue before the tournament starts, you will be refunded into your personal MogulWallet, not the teams wallet. Greatnews!

If the ladder tournament completes or the tournament starts and you were never placed with a team you will be refunded as well!

PUG Team Limitations

PUG teams do have limitations in that they cannot withdraw money from the team wallet. Players can, however, deposit money so that they can join other tournaments as a pre-made team.

When a PUG team wins a cash prize, instead of going to the team wallet as it would normally, it will be evenly split amongst members of that team.

A PUG team is temporary and has limitations, but if you play well with your new-found team, the team captain can convert it into a permanent team and remove limitations.

To all our new found mercenaries out there, GLHF!

How-to: Add League of Legends

League of Legends Steps:

Open the League of Legends client, then select settings icons from the upper right hand corner.

Within settings selectionVerification.

Input the third party verification code provided, it will be "ArenaValMogulUserName" by default, the validate game tab on Mogul will tell you exactly what you need to enter though.

Mogul Steps:

Login to your Mogul account.

Simply click My Games tab on the left side of your screen.

The other method is to hover over your player profile picture on the right column and click My Profile then click the Games tab on your profile page. You will see available games you can add.

Select League of Legends from our game library.

Validate your account by entering your LoL username and server region.

Once your game is added, you may now participate in tournaments for that game.

IMPORTANTIf you receive a validation error when trying to link your account, you need to close the League of Legends client, re-open it the client, add the verification code and then try validating again.

How-to: Remove my game/Change my linked IGN

Steps:

Go to your games by clicking My Games on the left side navigation bar.

Hover over the game you want to unlink/remove.

Click Disconnect to unlink/remove the game.

Scroll down and choose the same game if you want to link it with a different ID.

Validate your account by entering your games profile information.

If further validation is required, you will be redirected to the third-partys authentication steps.

MTG Arena Mogul Championship

PRIZE FAQ

The MTG Arena Mogul Championship is upon us and with it comes over $50,000 dollars in cash and other awesome prizes!Wondering on how you can grab yourself a slice of the pie?

Read on to find out more!

Finalist Prizes

Note: All competitors in the top 32 will receive an MTG Throne of Eldraine Gift Bundle * along with the prizes below!

1st:

$5,000 AUD

1x Razer Blade 15 Advance Gaming Laptop

1x Razer Gear set which includes:

1x Razer Huntsman Elite

1x Razer Deathadder Elite

1x Razer Seiren Elite

1x Razer Nari

1x Limited Edition 2019 Throne of Eldraine Uncut Sheet.

2nd:

$3,500 AUD

1x Razer Huntsman Elite

3rd:

$2,500 AUD

1x Razer Huntsman Elite

4th:

$2,000 AUD

1x Razer Huntsman Elite

5th / 6th:

$1,000 AUD

1x Razer Huntsman Elite

7th/8th:

$500 AUD

1x Razer BlackWidow Elite

9th - 16th:

$250 AUD

1x Razer Huntsman

17th - 24th:

$150 AUD

1x Razer BlackWidow

25th - 32nd:

$100 AUD

Razer Deathadder Elite

Qualifier Prizes

Each week the top 32 competitors on the ladder will receive a $25 dollar discount code for the Razer store.

Last Chance Qualifier

There are no prizes monetary or physical prizes attached to this portion of the event, the top two progress to the finals.

Content Rewards

We will be giving away lots of goodies over social media for competitors who submit clips or complete certain challenges, keep your eyes peeled on our social media for instructions on how to win!

24x 10,000 MTG Arena Gem Codes**

24x MTG Throne of Eldraine Collector Booster packs.

8x Razer Huntsman Elite keyboards.

1x Razer Blade 15 Advance Gaming Laptop.

*MTG Throne of Eldraine Gift Bundle contents to be confirmed.**MTG Arena Gem Codes have an expiration date of the 1st September 2020.Disclaimer: Contests/giveaways run by Mogul are games of skill. Chance plays no part in determining the winner or outcome, with each entry being individually judged upon meeting specific criteria defined within each contest/giveaway.

Each contest/giveaway will bring with it a unique task or challenge, with its own specific criteria to be met. Be sure to pay attention to the rules of each contest/giveaway as they are announced.

How-to: Change your location

Your location is set by a GEOIP detection software. You cannot change your location.

If you forget your password,don'tworry we can help you recover it with a quick and easy recovery process!Heres a step-by-step guide on how to reset your password:

Go to https://mogul.gg/

Click Login

Click Forgot Password

Enter your email address and click submit.Please take note that you cannot reset a password for a social account (Facebook & Razer ID).

Check your email is correct and click the reset password button.

Fill in the following information and youre good to go!

Remember to never share your password with anyone! Use a strong password with a combination of letters, numbers, symbols and capital letters. Happy gaming!

Launch Apex Legends.

Click any of the diamond buttons beside your character to see the list of your friends in Apex Legends. link

When you get on your friend list, invite the friends that you wish to include in the party.

Click Ready to queue for a match.

Once youre done playing,don'tforget to take a screenshot and submit your score. Follow this on how to submit your screenshot and score.

Scoring:

1 kill = 1 point

Win/Champion of the Arena = 5 points

Here

What is Magic: The Gathering Arena?

Magic: The Gathering Arena is a free-to-play digital collectable card game developed and published by Wizards of the Coasts Digital Games Studio, Magic: The Gathering Arena brings the same rich strategy and game play of the beloved tabletop game to PC in quick, intense, head to head battles. In Magic: The Gathering Arena players can jump right into Quick and Competitive Play using one of the five carefully crafted pre-built decks earned in the tutorial and can customize their own decks from an expansive library of current Magic cards. The game is free to download and lets players battle for rewards.

How do I download Magic: The Gathering Arena?

You can download the game for free here.

Will I need to pay to play in the Championship?

Registration is free and will secure a spot in the ladder.

When does the Championship start and finish?

MTG Arena Mogul Championship ladders will open on October 7th 2019 at 00:01AM (AEST) and will close on November 22nd 2019 at 23.59PM (AEST).

The top 30 players from the ladder will then head to the play off stage held on the 30th of November (Time to be announced).

Didn't make the top 30 on the ladder? Don't worry, there will be a last chance qualifier held to fill the last two spots of the play off stage - date to be announced soon!

The top 8 players will head to a double elimination final on the 14th of December 2019.

How do the Championship ladders work?

Once you have registered to the MTG Arena Mogul Championship you automatically be secured a spot on the ladder.

As soon as the Championship starts, you will be eligible to start making challenges or be challenged, in which the Championship ladder will be moving up and down as a result of the number of challenges and defending that are taking place for other players who are all playing for the number one spot on the ladder.

Tell me more about this challenging stuff?

Upon challenging a player you can either run an Instant challenge in whereby both players have to be on at the same time and play straight away.

Alternatively you can select 3 separate days and times to play, and the teamyou'vechallenged will have 24 hours to respond - otherwise they receive a declined challenge penalty.

Challenged player will receive a message via Moguls notification system and an email to inform them of this new match proposal. Be sure to setup your inbox so that youre always looped in on new challenges!

What about accepting a challenge and not showing up? When a player does this they receive a forfeit - having wasted everyones time - their penalty for that forfeit will be a 10 ladder position drop. A forfeit will also add to the players declined match count. So if this player forfeits a match, then declines another match they will incur a 20 ladder position drop. Ouch!!

What if I need to genuinely decline an incoming challenge?

Thats cool, we understand everyone has busy lives.

In this case, youre given one free pass. If however, you decline a second challenge from another player the next time, youll be penalised 10 ladder positions for trying to dodge matches. It will be better to accept the challenge and lose - this way youre only moving down 1 ladder position.

A third consecutive declined challenge will set you to an inactive state. As described below, this state moves you to the bottom of the ladder and prevents any further challenges from being received.

Got it. What else do I need to know?

Theres a bit more to our ladders than simply challenging and defending. Various states exist to help balance play and prevent people from gaming the system. A simple example is that if you challenge a player but lose, you will be placed into a vulnerable state - this means you can be challenged, but not challenge other teams, for a short period. The reason for this is so that youcan'tcontinually challenge other players and lose every time, but maintain your spot on the ladder. Instead, if you challenge and lose, your inability to challenge again straight away will give players below you a window of time to challenge you in an attempt to take your position on the ladder.

States, eh? Please, do go on

There are 5 states you really need to know about. Only one state for any team can be active at a time. Each state determines whether or not a challenge can be made. Heres a handy list for your reference:

(Challenging): a player has initiated a challenge. Because they need to wait up to 24 hours for a response from the other team, they cannot challenge any other teams at the same time, and cannot be challenged by other teams.

(Inactive): a player has failed to accept 3 consecutive challenges. They've moved to the bottom of the ladder and cannot be challenged. However, they can recommence challenging other players to start climbing the ladder again.

(Vulnerable): For 24 hours after losing an attack or rejecting a second challenge, this player can be challenged, but not challenge other players. This also applies permanently to the team in #1 place - they are the hunted. Sounds pretty cool, we think...

(Protected): For 72 hours after winning a match through attack or defence, this player can challenge, but not be challenged. Adequate time to recoup and revel in their glory.

(Defence): for 24 hours after losing a match which you were challenged to (that is, defending against another players challenge), you have the opportunity to challenge another player, but not being challenged again immediately by other players on the ladder. Get strategizing, and pick your next battle wisely.

What are the prizes and how to win them?

Please visit our Prize FAQ Page

How-to: Add a New Game

Steps:

Login to your Mogul account.

Simply click My Games tab on the left side of your screen.

The other method is to hover over your player profile picture on the right column and click My Profile then click the Games tab on your profile page. You will see available games you can add.

Select the game you want to add from our game library.

Validate your account by entering your Game Profile information.

If further validation is required, you will be redirected to the third-partys authentication steps.

Once your game is added, you may now participate in tournaments for that game.

How-to: Remove my game/Change my linked IGN

Steps:

Go to your games by clicking My Games on the left side navigation bar.

Hover over the game you want to unlink/remove.

Click Disconnect to unlink/remove the game.

Scroll down and choose the same game if you want to link it with a different ID.

Validate your account by entering your games profile information.

If further validation is required, you will be redirected to the third-partys authentication steps.

In this article, well teach you how to sign up to Mogul where you can win awesome prizes just by playing your favourite games!

Follow this step by step guide:

Go to https://mogul.gg/

Click Login

Click Create an Account.

Sign up using either an email, Facebook account or Razer ID.

To register using an email:

Fill in the following information anddon'tforget to tick the box accepting the Terms and Conditions and Privacy Policy of Mogul.

To register on Facebook:

Select Facebook

You will be redirected to the Facebook website.

Enter your Facebook Username

Enter your Facebook Password

Click the Sign-In button on the Facebook website.

On successful sign-in, you will be redirected back to the Mogul website.

To register using Razer ID:

Click on the Register button.

Select Razer ID

You will be redirected to the RazerID website.

Enter your Razer ID Username.

Enter your Razer ID Password.

Click the Sign-In button on the RazerID website.

On successful sign-in, you will be redirected back to the Mogul website.

Head to your email and confirm your address then begin playing on Mogul!

How-to: Change your Profile Picture

Steps:

Login to your Mogul account

Hover over your player profile picture on the left column and click Profile

Select the Streams tab located below your profile header

Click Add Twitch Account button

You will be redirected to the Twitch website

Enter your Twitch username

Enter your Twitch password

Confirm you are not a robot

Click the Twitch Log In button

You will be redirected back to the Mogul site

Once your match is complete, you need to submit your score and in some cases match evidence. To do so, follow these steps:

Click the three horizontal lines next to the Show connection Details button and click the Match Evidence button.

Press the Upload new files button and select the files you wish to upload, make sure you stay on the page until the files have completely uploaded!

Onceyou'veuploaded any evidence - click the Report Score button in the original drop down menu to submit your scores.

If you have any issue submitting the score or you need to talk to an admin for any reason, you can request an admin to your lobby using the Request admin button found in the original menu, this will alert an admin and they will appear in your match chatroom to assist.

What is MOSS?

MOSS is a client-side anti-cheat that captures screenshots, activity logs and game information and stores it on your computer in a zip file. This zip file can then be sent to administrators for review if needed.

Why do I need to run MOSS?

We require some titles/tournaments to utilise MOSS for fair-play and competitive integrity reasons, check the rules of the tournament youre in to see if you need to run MOSS or not.

How long do I need to keep a MOSS ZIP file?

We require you to keep each MOSS zip file available for up to 30 days post-match.

Do I need to upload it after every match?

No, you only need to upload and send the file to an admin if they directly request it. We will only ask for the file if there has been a dispute towards your game and we wish to investigate further.

Are my opponents entitled to my file?

No, opponents and even your own teammates are not entitled to see your file, only admins will review the file and have access to it once you submit it.

What if Idon'trun MOSS?

If youdon'trun MOSS you may be given a warning or disqualified depending on the situation. If you frequently forget to run MOSS you may receive a match cooldown.

What if my MOSS does not work?

Again, you may receive a warning or a disqualification if we request the file and you do not have it. It is your responsibility to ensure MOSS is working before the match.Where can I download it?

You can download MOSS here:

https://nohope.eu/

Cant get enough Razer Silver? Refer a Friend!

You can earn up to 7,500 Silver by referring your friends to Mogul!Plus, your friends can earn up to 500 Silver from your referral.

Spread The Word

750 Silver will be awarded to you when someone registers to Mogul using your link.

https://wallet.mogul.gg/rewards

This bonus can be earned up to 10 times.

A total of 7,500 Razer Silver can be earned through referrals.

What Are You Playing?

Your friend will receive 250 Razer Silver when they activate their first game.

First StepsAn additional 250 Razer silver will be awarded to your friend when they play their first tournament.

Heres where you can find your referral link:

Log in to your Mogul account.

Head to: OR click your display picture (this can be found on the upper right side of your screen).

Click My Wallet.

Look for Friend Referrals. It should look like the image below. Refer your friends using this link.

How to Claim a prize:

Step:

Navigate to https://wallet.mogul.gg/rewards/ or click on the Gift icon

Unclaimed prizes will be listed under "Pending Rewards"

Find the prize in the list and click the Claim Button

Once your prize is claimed you may view your history under "Reward History".

*Note - some prizes require you to enter additional information before claiming.

Finding your Steam Trade URL:

Navigate to your Steam Item Inventory

Click on Trade Offers -> Who can send me Trade Offers?

There you will find your Steam Trade URL

OR

Follow this link.

How to update your Steam Trade URL on Mogul?

Step:

Navigate to https://wallet.mogul.gg/personal/information

Find the Steam Trade URL section on the right-hand side and click the Edit Steam Trade URL

Enter your Steam Trade URL and click Save

Steps on how to add a friend:

Navigate to the users profile

You can use the following link by adding the users Mogul username to the end: https://arena.mogul.gg/players/profile/

You can also click on the users profile icon within a chat room to be directed to their profile

Click Add Friend to the right of the users profile picture and name

Once the user accepts your friend request, they will appear on your Friends list!

Redeeming voucher codes are easy as ABC. Heres how to do it:

Log on your Mogul Profile

Go to the Branded Hub Page that the voucher has been created for. In this example, we will use the Alliance Branded Hub: https://mogul.gg/hub/alliance/subscribe/0

Select the appropriate membership for your voucher (Member, Member+, or #AllFam)

Scroll down anddon'tforget to tick the box for Mogul Terms of Service

Enter the voucher code and click Submit Voucher Code

You will see a confirmation message after a successful redeem (as shown below)

To check the validity of your subscription, go to My Account -> Memberships -> and click the subscription that you want to check.

Do you need help that is not included in this article? Send us an email at [email protected]

Can I challenge an opponent to compete immediately?

Yes, if both you and your opponents Instant Challenge status is activated within the same ladder tournament, you are able to challenge and compete immediately!

To be eligible for an Instant Challenge simply go to the ladder and you will see the option to toggle on or off your Instant Challenge state within your information bar at the top of any ladder. Click to activate it.

The yellow lightning bolt will be shown within the ladder on the left side of the challenge button if a participant has chosen to enable instant challenges.

When challenging an opponent to an Instant Challenge, you will want to start by selecting the team that you wish to challenge. Within the challenge screen, be sure to toggle on the Instant Challenge option. This will ensure that the challenge sent to your opponent is set up for instant play.

Can I request them to play instantly If their Instant Challenge is not activated?

Unfortunately no, only teams with the lightning symbol on can be challenged for Instant Challenge.

A new payment gateway method is available in the Philippines. Hooray! With ePlayment, Philippine gamers have more options to top-up their Mogul wallet. Heres a step-by-step guide on how to top up:

First, install the Bayad Center app on your mobile. Here are the links for Apple and Android users:App Store: https://apps.apple.com/ph/app/bayad-center-mobile/id1276999601 Google Play: https://play.google.com/store/apps/details?id=net.bayadcenter.app&hl=en

Next, log on your Mogul account

Click your display picture and click My Account

Then, click Continue on Deposit funds. Enter the amount that you wish to top-up and click Over the Counter

After clicking Over the Counter, a new window will pop up. Click proceed and confirm the request.

After confirming the request, you should see this:

The next thing you should do is to cash-in on your Bayad Center wallet. This can be done by going to accredited payment centres or by doing a bank transfer. Below are the following accredited banks:If you want to receive your funds in real-time, we highly suggest going to Villarica Pawnshop. When making a payment, tell the staff that you are making a cash-in funds for Bayad Center. Aside from Villarica Pawnshops, here are the following Bayad Center Outlets:- USSC- 7-11- ECPay- SM- Robinsons- Pera Hub- True Money- Cebuana, etc.

Head back to Bayad Center mobile app and tap Load

Choose any of the following supported merchants to cash-in. But in this illustration, well show how it is done via Villarica Pawnshop.

Tap Villarica and enter the amount you wish to cash-in. The minimum cash-in amount at Villarica Pawnshop is P200. The minimum cash-in amount may vary depending on the payment centre.

Tap Next Step and Done. Take note of your Reference Number as this will be used in the form.

Go to Villarica Pawnshop and ask for Transaction Form. Fill out the form and pay the amount. Please ask the supported payment centres for more info. Heres what the form will look like:

After the transaction, check your Bayad Center mobile app to see if you received your funds.

Then, tap Scan to Pay

Scan the QR code from EPayGames

Enter your mobile number and tap Next

Tap Proceed and Pay Now. Then, wait for the confirmation of payment. Do not press back or any other key.

Once done, head over to your Mogul account. The funds should reflect immediately after the payment

Registering for a tournament is easy, just follow these simple steps:

Go to https://mogul.gg/ and find a tournament that you would like to compete in.Dont have an account yet? Follow these steps to sign up!

Click Register Now (as shown below). link.

If you have yet to validate the game, you will be required to add your game tag as shown below.

Depending on the game, some may require you to log on to your account. For example, in Dota 2, you will need to log on to your Steam account.

After successful validation, you are now registered for the tournament.

If Standby is enabled on this tournament.A notification will appear on the upper part of your screen after a successful registration.

You will be required to check-in to the tournament before it starts. Be sure you go back to the tournament page to check-in for the tournament between the time the tournament starts (image #2) and when check-in opens (image #1).

If Standby is disabled on this tournament.You will not be required to check-in to the tournament before it starts, but you will still need to return at the tournament start time or scheduled match time for Round 1.

A check-in button will be available before the tournament starts. Dont forget to check-in as failure to do so will lead to automatic disqualification. However, the check-in button will not be present when the standby mode is disabled. The standby mode allows a player to register despite meeting the maximum participants. To learn more information about the standby mode, please refer to this

Should the tournament met the max registration, you can still sign up for the standby list. However, a check-in button will not be available unless someone else didnt check-in. Hence, a spot will be given to you in exchange for players who failed to check-in.

After the tournament starts, youll be able to see the brackets, your opponent, and upcoming matches. See the images below for an example:

Some tournaments will require you to add your friends/opponents in the lobby. Meanwhile, some tournaments are automated and will give you a server to connect to. Please refer to the table below for more information. Make sure you read the rules carefully for each specific tournament as it will let you know the procedure.

What is Branded Hub?

A Branded Hub is a tool created for select partners of Mogul. With this, partners can manage and customize their own personalized page, choose which tournaments to display and more!

How can I customize my hub page?

On the upper right part of your screen, look for Edit Page and click it.

[email protected]

The following are sections available for your customization:

Brand Management - A section where you can edit hubs name, customize colors, and add essential information about hub. Under this link, you can see the following options:

Title

Website URL

Logo Name

Background Image

Social Share Image

Primary Color

Banners - A place where you can upload an image containing information about thetournament.

Date and time of tournament

Platform

Rewards

FAQ

Event - A section to display and organize your tournaments. The following details are displayed:

Entry

Region

Platform

Date and Time

Prize

Social - Social media is the new market. Therefore, we added an option to include your Facebook page, Twitter link, and Twitch channel URL.

Sponsors - Under this section, you can add the sponsors name and their respective logo. Rearranging is possible by dragging it.

Stream - Fill in your featured stream ID and enable it to showcase your live streams. Disabling this option is possible by toggling on/off.

__________________________________________________________________________________________________________________________________________

What will the hubs look like?

The Plays has a great hub page built out already! Head over to https://mogul.gg/hub/ThePlays to see it first hand. New changes are made and tournaments added often.

How can I get my own Branded Hub?

Select partners will be the first to receive their own Branded Hub! We are always looking for new partners and ambassadors to bring fresh and exciting tournament content to Mogul. Reach out to us at to inquire about becoming an ambassador or partner; the first step to having your very own Branded Hub.

Who is Alliance and what do they do?

here

Alliance is a world-renowned esports organisation fielding some of the best professional players across the world. Alliances mission is to create a lasting legacy that supports esports experiences across the globe. You can visit their website for more information here.Alliance has partnered with Mogul to bring players and fans awesome competitive events, starting with the Alliance League.

What is the Alliance League?

The Alliance league will begin on September 13, 2019 featuring Dota 2. The league will available in both EU and SEA simultaneously. Admins coverage time will be from 1pm - 5am SGT and 7am-11pm CEST.You are suggested to submit your email to support if you need help when admin is not on duty.

The league will consist of four quarter-long seasons with an end of year major. Sixteen teams in total will compete in the Alliance Majors, four invited from each season.

Each season there will be three month-long open ladders, one last chance qualifier and one DE playoffs bracket.

An open ladder will allow teams to register for play at any time, their matches will not be defined by a bracket but instead through direct challenges. The top 15 teams from the open ladder will advance to the season playoffs.

A last chance qualifier will run one week prior to the playoffs. An entry fee of $30 USD per team will be required and one team will advance to the playoffs.

Big cash prizes are available in the quarterly playoffs. The top four teams will secure their seat in the Alliance Major.

Alliance Membership

Separate from the public tournament, an Alliance member-only single elimination bracket with a US$200 prize will occur every weekend starting, October 5, 2019

Visit Alliances hub to check out both public and member-only tournaments .

Types of Membership

There are 3 types of Alliance membership;

MEMBER (Mogul VIP Subscription and VIP perks Included)

Priority tournament registration for Alliance tournaments - get in ahead of the crowd!

Exclusive Alliance membership tournaments.

Automatically entered into a raffle to win 280,000 Razer Silver! Use this to redeem a Razer Huntsman Elite keyboard or any other Razer gear you desire! Raffle available for a limited time only. 200 total winners. The email will be sent to each raffle winner to claim the reward.

Who is your personal hero at Alliance? Go into the draw to win a 1 hour coaching session with them by becoming an Alliance member!

Become part of the #allfam team and tweet your best moments by tagging #mogulgg and AdmiralBulldog will choose his top 3 favourites and feature on his Twitch stream!

MEMBER+ (Mogul VIP Subscription and VIP perks Included)

Priority tournament registration for Alliance tournaments. Get in ahead of the crowd!

Exclusive Alliance membership tournaments.

Receive all the Member Perks!

Join Alliance for 6 months and receive 30,000 Razer Silver to redeem epic Razer gear of your choice. Silver will be credited to your account within 7-14 business days after a successful subscription. Limited time only!

A half-yearly raffle to become an Alliance team member in a broadcast exhibition match! To be eligible, be in a team that finishes top 10 in any of our Mogul tournaments.

Become a Member+ and receive access to a private Alliance Members channel in our Alliance Fam Discord! You will get an invitation to our private discord via your registered email.

#ALLFAM (Mogul VIP Subscription and VIP perks Included)

Priority tournament registration for Alliance tournaments. Get in ahead of the crowd!

Exclusive Alliance membership tournaments.

Receive all the Member and Member+ Perks!

Join Alliance for 12 months and receive an additional 30,000 Razer Silver (60,000 total) to redeem epic Razer gear of your choice.Silver will be credited to your account within 7-14 business days after a successful subscription. Limited time only!

An annual raffle to win 1 of 25 jerseys, signed by the entire Alliance team!

An annual raffle to win an all expenses paid trip to Sweden where you'll bootcamp with the team at their HQ for a whole week!

An annual raffle to win an all expenses paid trip with Alliance to their next big tournament, wherever in the world that might be!

While in a tournament, you can flag for a Tournament Admin within the Mogul Arena. When an Admin has been flagged, one of our Admin will be with you ASAP to address your concerns.

Please make sure you flag for admin directly instead of entering "@Admin" within the chat.

In the tournament info page click the icon directly to the right of Check Inwhich looks like 3 parallel lines

Click REQUEST ADMIN

How-to: Remove a player from the team roster

Steps:

Navigate to your Team Profile

Select the Members tab

Hover over the Player you wish to remove

Click the Remove Member button

Steps to join a tournament:

Find a tournament you would like to participate in by searching through available tournaments listed under Tournaments

Click Register

If it's a team based tournament, you will need to be apart of a full team before registering

Follow the prompts to ensure your team is registered

Joining a team tournament is all about strategy, teamwork, and collaboration. If youre looking for a discord channel, look no further as wedon'tjust host tournaments but we have a dedicated discord channel for competitive gaming and casual chat. We have a wide variety of channels available for you, and were always listening to suggestions from the community to expand.

Heres what you can find on our community discord:

General discussion section

Mogul Announcements

Global Chat

Arena Tournaments

Off-Topic Chat

Looking-for-team Channel

Dedicated voice channels

Game lobbies for 10 supported games.

Join us today! https://discord.gg/YvQwPx4

Discord Community Benefits

Joining our Discord community doesnt just mean you can search for a team and chat all things esports with us. We also run special community giveaways and competitions that are exclusive to Discord. From time to time, there may also be Discord spot prizes for engaged users, so join us and get ready to win!

Discord Community Rules

As with our Mogul platform, on our Mogul Discord community, we want to maintain a fun and safe place for gamers. We do not tolerate players who exhibit inappropriate behaviour. Players who exhibit inappropriate behaviour may be removed from the Discord Community and penalised on the Mogul platform depending on the gravity of the offence. For more information on bans and penalties, read our Mogul Usage Policy.

For any tournament support enquiry, pleasedon'thesitate to request an admin through your match lobby. For other inquiries, feel free to contact us by sending an email to [email protected].

If you suspect that a player is cheating in any Mogul tournaments, please send an email to [email protected] with a detailed report including relevant screenshots and videos (if necessary).

Here are the things you need to submit:

CS:GO

IGN of the reported player.

Tournament ID.

Link to DEM files.

The specific time where suspected hacking took place (for example: at 09:10 until 10:15).

Relevant demo ticks that show cheating.

Other evidence that will support the report.

Apex Legends

IGN of reported player.

Tournament ID.

Reporting player must spectate the suspected hacker.

Take a clip which will be enough for us to conclude that wrongdoing was done.

Upload the video to YouTube as an unlisted video and give us the link to view.

We take these reports very seriously and any user found to be cheating will be banned from the platform.We will NOT accept cheating reports for any game if you only provide the player name. You must give us enough information so that we can efficiently review the evidence. We will not review a player with just a link to a demo file, you must be more specific.

Easy esports is the leading third-party anti-cheat client for Counter-Strike. We are unique by being pro-active and keeping a focus on countering cheat mechanisms rather than on detecting them.

The Easy Anti-Cheat client is available on Steam and is required for participating in Easy protected matches.

For more information or advanced support, please visit https://www.easy.ac/en-us/esports/.

Deposit/Withdrawal

What is a personal Mogul Wallet?

A personal Mogul Wallet is the way you can deposit funds to use on Mogul or to withdraw funds and prizes.

How do I add funds?

Navigate to your p ersonal wallet by clicking your profile picture on the right side of our main page and select My Wallet from the drop-down menu. You will be redirected to Mogul Wallet management.

Click Wallet Select Deposit Money Continue ersonal wallet

Enter the amount you wish to deposit and agree to the Mogul Terms and Services.

Continue to the payment methods available in your region. There is also a search box for you to easily look for your preferred payment methods.

Proceed through the process of your preferred payment method.

If further validation is required, you will be redirected to the third-partys authentication steps.

Once the deposit is confirmed the funds will appear in your Mogul Wallet balance.

How do I withdraw funds?

Navigate to your p ersonal wallet by clicking your profile picture on the right side of our main page and select My Wallet from the drop-down menu. You will be redirected to Mogul Wallet management.

Click Wallet Select Withdraw Money Fill out your Paypal email address twice to confirm its correct Continue.

The confirmation window will pop up:

Make sure the informationyou'vefilled out is valid and correct.

Click confirm transaction when youre good to go.

Please be careful before you confirm the last withdrawal step. Using the incorrect PayPal email to withdraw your funds can only be resolved by our support team after 30 days of the transaction and only if the transaction has failed. If the transaction was successfully processed to the incorrect PayPal account, it will be necessary to contact PayPal support.

What is a Team Wallet?

A Team Wallet is a shared wallet between team members used to manage money transfers when joining a team tournament or to distribute prizes won by a team into personal Mogul Wallet accounts. A Team Wallet is automatically generated when you create a team.

Transferring Funds to a Team Wallet

Navigate to your p ersonal wallet by clicking your profile picture on the right side of our main page and select My Wallet from the drop-down menu. You will be redirected to Mogul Wallet management.

Click Team Wallet Select Transfer to Team Choose the Team you wish to transfer funds to (if theres more than one) Enter amount Click Transfer Money.

The moneyyou'vetransferred will be included in your Team Shared Wallet.

Transferring From a Team (Only team Captains and Owners can distribute money from the Team Wallet to members.)

Navigate to your p by clicking your profile picture on the right side of our main page and select My Wallet from the drop-down menu. You will be redirected to Mogul Wallet management.

Click Team Wallet Select Transfer to Player Choose a player in your team from the drop-down menu Enter amount Click Transfer Money

The moneyyou'vetransferred will be in your selected players Personal Wallet.

Tournament Entry

There are five tournament options to consider on Mogul. These all have different registration restrictions and prizes.

Free to play FTP (all players can join and compete for free)

Team VS Team OR Player VS Player

Typical Prizes: Razer Silver

Prizes will vary from one tournament to the next.

Entry Fee

Team VS Team OR Player VS Player

Typical Prizes: Cash

Prizes will vary from one tournament to the next.

For Entry Fee-based tournaments, the entry fee will be deducted from the Player's Personal Wallet for 1V1 and from the Team Wallet for team-based tournaments. To the same effect, cash prizes will be added directly to a players Personal Wallet for a 1V1 or to the Team Wallet for team-based tournaments.

In Team-Based Tournaments, each player in the team roster may need to transfer their funds to the selected Team Wallet for a team owner to register the tournament.

Mogul VIP

Team VS Team OR Player VS Player

Typical Prizes: Cash

Prizes will vary from one tournament to the next.

For VIP restricted tournaments, players will be required to have an active Mogul VIP membership to join. For Team-Based Tournaments, the same holds true, as each player, whether primary or substitute, that intends to participate must also have an active VIP membership. VIP restricted tournaments may either be free to play or have an entry fee.

Memberships

Team VS Team OR Player VS Player

Typical Prizes: Cash

Prizes will vary from one tournament to the next.

Memberships are a new addition to Mogul and are found through our partners Organiser Hub. Each membership package and its perks will differ as they are defined by the organiser. Some membership packages will include a Mogul VIP membership as well.

Just like Mogul VIP, membership tournaments will be restricted to members only. Players will need to be a member of the tournament organiser to participate in the event. Member restricted tournaments may either be free to play or have an entry fee.

Password Protected

Team VS Team OR Player VS Player

The tournament can be password protected by the tournament organiser. A password-protected tournament can be VIP or membership restricted and free to play or entry fee-based.

Dota 2 is an automated game on Mogul. This means the creation of in-game lobbies and score reporting is done automatically. Couriers are automatically deployed.

Make sure your correct Steam account is linked on Mogul when first registering for the tournament.

Open the game, Check in and Ready up on your Mogul match lobby.Once both players are ready, go into your Dota 2 game and there will be an invite to a lobby waiting for you.Make it possible to receive invites from non-friends in Dota 2 Dota> Settings> Options> Advanced> Social> Uncheck Block party Invites from non-friends

Accept this invite to join the lobby. If the invite does not show up, go back to your match lobby page and resend the invite.

Click join to choose your side either The Radiant or The Dire. You can not choose the same side with your opponent.

As our tournament is Shadow Fiend Mid only, you will locate the hero under Agility section.

Confirm your hero and wait for the match to start.

How can I subscribe for an Alliance League membership?

Go to Alliances hub here.

Click Become A Member on the left side of their Hub.

Choose your membership package.

Click Subscribe Now and you will be redirected to the Terms of Service page.

Tick the box to agree with our Terms of Service and choose Select Payment Method.

Choose your preferred payment method and fill out the required information.

Double-check the information and confirm your transaction.

What is the Mogul Circuit?

The Mogul Circuit is a multi-stage tournament featuring several key esports titles.

The included games are:

Tekken

Rainbow 6

Fortnite

Call of Duty Black Ops 4

DOTA 2

At the end of the circuit, finals tournaments will take place with the top four teams from the regular circuit will receive a free invite with twelve other spots open to buy into.

Are there free tournaments?

Yes, every night there will be free to play tournaments for different games with Razer Silver up for grabs.

Are there cash prize tournaments?

Yes, each week there will be Winner Takes All tournaments (WTAs) where for a small buy-in you can compete against other players & teams for a cash prize.

Idon'tsee the games I want to play listed, where are they?

The circuit is currently having a slow roll-out. Fortnite and Rainbow 6 are currently live while Tekken, COD and DOTA 2 will be added over time.

What about VIP tournaments?

Once all games are up and running the circuit will officially start and each weekend there will be exclusive cash prize VIP only tournaments available.

How do I know ifI'mone of the top players?

We are keeping an internal scoreboard, we will inform the top players of their status in the lead up to the finals.

Where can I find more information? At our tournament hub, located here: https://mogul.gg/hub/mogulanzcircuit/

I have an issue, who can I contact? For immediate in tournament support please request an admin to your lobby and they will be happy to assist. For everything else please get in touch with us at [email protected] where one of our friendly support staff will be happy to help you.

How to create a match:

1. Tap on CASUAL MATCH

2. Select CUSTOM MATCH

3. For 5v5 tournaments select 5v5 TOURNEY MODE and for 1v1 tournaments select SOLO BATTLE

4. Share your LOBBY ID with your opponent on Mogul

How to set up a match:

1. Tap the map to go to the game mode select screen.

2. Select CUSTOM

3. Tap CUSTOM to choose your game type.

4. For 1v1 tournaments, select BRAWL, and for 5v5 tournaments, select DRAFT PICK.

5. Tap on the ADD A FRIEND button.

6. Add your opponent or your opponents TEAM CAPTAIN. For 5v5 tournaments, the opponents TEAM CAPTAIN can then invite the rest of the team.

How to set up a match:

1. Go to your friends list

2. Select ADD FRIENDS

3. Type in DISPLAY NAME found on Mogul.

4. Once added, select the player from your friends list.

5. Invite the player to your party. For 2v2 tournaments, invite the TEAM CAPTAIN and they can invite their teammate.

6. Navigate to the game mode selection screen.

7. For 1v1 tournaments, select DUOS, and for 2v2 tournaments, select SQUADS.

8. Once your game is over, make sure to hit ESC and capture a screenshot of everyones kills. This may be needed by admins to resolve disputes.

How to create a match:

1.Select PLAY

2. Navigate to GAME BROWSER

3. Create a new game

4. Invite players to the lobby

5. Invite players via BATTLETAG

6. Enter BATTLETAG found on Mogul. For 3v3, the opponents TEAM CAPTAIN can invite the rest of the members from their team.

7. Go to SETTINGS

8. Select PRESETS

9. Select 1v1 LIMITED DUEL for 1v1 and 3v3 LOCKOUT ELIMINATION for 3v3.

10. Go to MODES and select ALL

11. DISABLE KILL CAM

How to set up a match:

1. Select PLAY

2.Choose CREATE CUSTOM game

3.For 5v5 select SUMMONERs RIFT with Tournament Draft as the GAME TYPE. For 1v1 select HOWLING ABYSS with Draft Mode as the GAME TYPE.

4.Press the INVITE button to invite players to the custom match.

5.Enter opponents TEAM CAPTAIN username found on Mogul to invite them to the lobby. The TEAM CAPTAIN can then invite the other players if in a 5v5 tournament.

How to create a match:

1. Navigate to the SOCIAL tab.

2. Tap on SEARCH icon.

3. Search for the Mogul Arena clan. Join the clan.

4. Initiate a FRIENDLY BATTLE on the clan page.

5. Select a 1v1 BATTLE.

6. Your opponent will need to look for your battle and accept it in order to play.

How to create a match:

1. Enter ONLINE mode

2. Choose SMASH

3. Select BATTLE ARENAS

4. Choose CREATE ARENA if creating a match or JOIN ARENA if joining a match

5. Ensure the format is set correctly. This is a 1v1 tournament.

6. Navigate to RULES

7. Choose CREATE RULESET

8. Enter the correct rules. You can find these on the tournament page under OVERVIEW.

9. Enable PASSWORD

10. Create a password. You will share this with your opponent.

11. CREATE ARENA. Make sure you share the ARENA NAME and PASSWORD with your opponent via the Mogul Match Chat.

Choose CUSTOM

Select MELEE

Select the map chosen via veto on Mogul.

Go to your friends list.

Select Add Friend.

Type in the BATTLETAG provided on Mogul.

Once added, select Add Player in custom game lobby.

Invite opponent to game.