MomentFeed Employee Reviews
Out of 278 MomentFeed employee reviews, 92% were positive. The remaining 8% were constructive reviews with the goal of helping MomentFeed improve their work culture. The Customer Support team, with 93% positive reviews, reports the best experience at MomentFeed compared to all other departments at the company. The Operations team offered the most constructive feedback, with 8% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
The Cebu manager needs to be more professional in handling her team. She must perform her work efficiently without the need of an office assistant which functions like a house help.
Review from Operations Dept
Being more transparent with Company Goals
Review from Operations Dept
Getting aligned on a cohesive vision and understanding the day to day
Review from Customer Support Dept
Taking action on claims they make. Moving faster.
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Higher pay. Benefits must be for all employees, not just regular employees. It would be appreciated if all have a health card even for new hires. There is also no grace time for clock in, too rigid.
Review from Operations Dept
too much work. Salary increase
Review from Operations Dept
It would make me feel better to have an increase on my pay since I guess I have the lowest pay on my department and we have similar task.
Because we feel like our department is the least appreciated department of all just because we do the easier task, that doesn't mean we don't have loads of it, the other departments pass their task to us without our consent, and we cant do anything about it since they are our heads
Review from Operations Dept
I haven't received enough pay raise when it was promised to be given at a certain time. Hopefully, the next pay raise is fair enough.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Better project management and personal accountability would help all teams and lead to better customer experiences.
My team does amazing work, and powers through when resources are tight.
Review from Customer Support Dept
Best team I've ever worked on
Review from Sales Dept
What needs to change to make the company culture better?
Everybody needs to be on the same page
Review from Operations Dept
What would you improve about your company's interview process?
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What's going wrong and how can it be improved?
The manager in Cebu does not play fair. She is also very unprofessional in handling her team.
Review from Operations Dept
The leadership team makes decisions at times that aren't aligned with the companies core values. That creates a lack of personal accountability throughout the organization. It would be nice to see everyone strive for excellence instead of cutting corners.
We need to say no to more things and get more hands. Usually asking for help ends up in more work being added instead of work being taken away.
What would you most like to see improved at your company?
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