MomentFeed Employee Reviews | Comparably
MomentFeed Claimed Company
Capture More Mobile Moments Software for brands with multiple locations to manage the entire mobile customer experience. read more
EMPLOYEE
PARTICIPANTS
95
TOTAL
RATINGS
3606
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MomentFeed Employee Reviews

Out of 278 MomentFeed employee reviews, 92% were positive. The remaining 8% were constructive reviews with the goal of helping MomentFeed improve their work culture. The Customer Support team, with 93% positive reviews, reports the best experience at MomentFeed compared to all other departments at the company. The Operations team offered the most constructive feedback, with 8% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

the support they provide to us

Review from Operations Dept

The executives are open to ideas and very appreciative.

Review from Operations Dept

They are approachable and considerate

Review from Operations Dept

Welcoming; Diverse; Friendly; Open-minded; Collaborative

Review from Customer Support Dept

As a workmate, they are great but as a leader, there's a big area of improvement. There should be a leadership training for them to be more expose on how a team leader should be.

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

The Cebu manager needs to be more professional in handling her team. She must perform her work efficiently without the need of an office assistant which functions like a house help.

Review from Operations Dept

Being more transparent with Company Goals

Review from Operations Dept

Getting aligned on a cohesive vision and understanding the day to day

Review from Customer Support Dept

Taking action on claims they make. Moving faster.

Review from Sales Dept

What is the best part about your compensation package?

Compensation Reviews

Generous health benefits and paid time off.

Review from Operations Dept

The basic salary, I think

Review from Operations Dept

Gym Package. But I looking forward that the company will partner with a gym and directly enroll us.

Review from Customer Support Dept

I can say that Momentfeed is a competitive and generous company. They offered me a higher compensation than my previous job and I am happy with it.

Review from Customer Support Dept

The best part of my compensation package is the Gym and Transportation allowance and the annual salary increase.

Review from Operations Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Higher pay. Benefits must be for all employees, not just regular employees. It would be appreciated if all have a health card even for new hires. There is also no grace time for clock in, too rigid.

Review from Operations Dept

too much work. Salary increase

Review from Operations Dept

It would make me feel better to have an increase on my pay since I guess I have the lowest pay on my department and we have similar task.

Because we feel like our department is the least appreciated department of all just because we do the easier task, that doesn't mean we don't have loads of it, the other departments pass their task to us without our consent, and we cant do anything about it since they are our heads

Review from Operations Dept

I haven't received enough pay raise when it was promised to be given at a certain time. Hopefully, the next pay raise is fair enough.

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

They are team players. They help with tasks and also fun to be with.

Review from Operations Dept

the friendship and teamwork we share

Review from Operations Dept

We work well together since we all have positive approach towards work.

Review from Operations Dept

My team is extremely helpful but they are very busy sometimes

Review from Operations Dept

Friendly; Fun; Accepting; Welcoming; Cheerful; Crazy; Knowledgeable

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

Better project management and personal accountability would help all teams and lead to better customer experiences.

My team does amazing work, and powers through when resources are tight.

Review from Customer Support Dept

Best team I've ever worked on

Review from Sales Dept

What is most positive about the culture and environment at your company?

Environment Reviews

Everyone are welcoming and diverse. People at MomentFeed treat each other with respect.

Review from Customer Support Dept

Momentfeed is a company who gives back the efforts of their employees as much as they can. I've been in the company for 2 two months and I am very comfortable with the workplace.

Review from Customer Support Dept

I think the most positive about the culture is that when we treated right like we are family and that we, enjoy going to work every day. And able to keep the environment happy and comfortable.

Review from Operations Dept

Authenticity, hope everyone's practicing this culture.

Managers and even people at the higher positions are approachable yet respect is exhibited

Review from Operations Dept

What needs to change to make the company culture better?

Environment Reviews

Everybody needs to be on the same page

Review from Operations Dept

What did you like most about the interview process?

Interviews Reviews

There aren't any Interviews reviews of MomentFeed yet.
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What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of MomentFeed yet.
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What makes you most happy at work?

Outlook Reviews

My colleagues makes me most happy at work

Review from Operations Dept

I'm looking forward to showcase my talent and skill. To grow in the craft/ job I choose. I'm also looking forward to meet my crazy obnoxious workmates (positive note)

Review from Customer Support Dept

New task and my workmates.

Review from Customer Support Dept

When I can eat at my work station while working. :)

Review from Operations Dept

Freedom of doing everything as long as it won't violate the laws and of course the benefit of having free food weekly.

What's going wrong and how can it be improved?

Outlook Reviews

The manager in Cebu does not play fair. She is also very unprofessional in handling her team.

Review from Operations Dept

The leadership team makes decisions at times that aren't aligned with the companies core values. That creates a lack of personal accountability throughout the organization. It would be nice to see everyone strive for excellence instead of cutting corners.

We need to say no to more things and get more hands. Usually asking for help ends up in more work being added instead of work being taken away.

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of MomentFeed yet.
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What would you most like to see improved at your company?

Outlook Reviews

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