Aaron Fender — EVP & Chief Delivery Officer – Digital CX at Movate | Comparably
Movate Claimed Company
Movate is a digital technology and customer experience services company that solves complex client challenges through an outcome-driven approach to accelerate enterprise transformation journeys. With over 12,000 Movators across 20 locations, a global on-demand network of experts in 60 countries, and 100+ AI accelerators, Movate brings a balanced 'Human + AI' model and acts as a technology orchestrator from strategy to execution, backed by engineering and operations excellence. Movate delivers measurable business outcomes across key verticals, including technology, telecom, media, retail and e-commerce, CPG, healthcare, financial services, automotive and manufacturing, powered by its W(AI)VE™ framework and the MovateAI suite. read more
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EMPLOYEE
PARTICIPANTS
720
TOTAL
RATINGS
11698
Aaron Fender — EVP & Chief Delivery Officer – Digital CX at Movate

Aaron Fender — EVP & Chief Delivery Officer – Digital CX at Movate

Executive Bio

Aaron Fender is the Executive Vice President and Chief Delivery Officer for Movate’s digital CX business. He leads the global delivery for the company’s digital customer experience business unit. He is responsible for end-to-end technology-driven CX services across customer acquisition, support, retention, and complex digital engagement for clients.

Aaron has over 25 years of experience in the CX industry with a focus on BPO delivery. He has strong expertise in optimizing the operational structure to drive agile and innovative solutions in the CX arena, thus influencing the organization’s path to sustainable growth, profitability, client focus, and expansion.

Before Movate, he has played crucial roles in setting up multiple teams within Teleperformance and Toyota Financial Services. Most recently, as COO at ResultsCX, he was the operational lead in transforming the company from an outbound telemarketing company to an entire contact center operation growing revenue from $20M to $400M with 50+ clients. He was also a key contributor to the acquisition and integration of 4 companies and the company’s expansion into multiple new geo-locations.

Aaron enjoys golfing, hiking, playing pickleball, and spending time with his family in his free time.

Executive Team Culture Ratings from Movate Employees

TOP
5%
Movate's Executive Team scores in the Top 5%
of similar sized companies on Comparably
Who ranks the Executive Team the highest?
Department - Business Development 99/100
Department - Customer Success 99/100
Department - Operations 98/100
Who ranks the Executive Team the lowest?
Tenure - 1 to 2 Years 40/100
Ethnicity - Caucasian 62/100
Ethnicity - African American/Black 74/100

Movate's Executive Team at a Glance

Based on 710 ratings, Movate's employees are very satisfied with their Executive Team and give them an “A+” or 91/100. On average, Women provided higher ratings for their Executive Team compared to Men. Also, the Business Development department thinks more highly of the Executive Team relative to the Sales department.

Movate's Executive Team ranks in the Top 5% of other companies in Dallas and Top 5% of other companies on Comparably that also have 10,000+ Employees.

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