Mud Bay – Being able to help customers | Comparably
Mud Bay is a pet retailer offering healthy food and supplements for dogs and cats. read more
EMPLOYEE
PARTICIPANTS
44
TOTAL
RATINGS
579

Being able to help customers

What would you improve about your company's interview process?

The hiring process has completely changed from valuing employee and manager input to not including them at all

What does the leadership team need to get better at?

There is no communication within the executive team, mercy team, and stores. There is a complete lack of consistency.

What is most positive about the culture and environment at your company?

If you get lucky and have decent staff. Now hiring is done completely third party though so as people quit new people are being brought on without considering work environment

Why do you feel undervalued and what would make you feel better about your compensation?

Instead of matching 401k you get an ESOP to which they have made any information about it so so hard to access and understand. There have been new people hired on at higher wages than tenured staff due to oversights and the new hires were told to keep it quiet.

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