Mud Bay Employee Reviews
Out of 51 Mud Bay employee reviews, 75% were positive. The remaining 25% were constructive reviews with the goal of helping Mud Bay improve their work culture.
What do you like best about the leadership team?
My manager puts our work-life balance above her own, she shouldn't have to but she does everything she can to make up where our execs fall short.
My store manager was amazingly kind, supportive, and trustworthy. The executive team and higher leadership are the ones that have decided to make the company all about them and throw away all of the values that used to make Mud Bay special.
Open and honest communication regularly.
They've always find the best way to support our employees.
The leadership team is very open and accessible. They work hard to think about the Muddies (employees) as much as the customers.
What is the best part about your compensation package?
Food discount on pet food
Pay and benefits are better than most IMO.
Fair and competitive for size of company
The benefits package is offered at a very low cost to employees. The company picks up about 75% of the bill.
Mud Bay benefits are great.
What are some of the best things about your team?
My team was amazing and we were able to build a strong community. We were supportive and communicative, all working towards providing the best customer service to any person that walks through the doors.
Everyone is willing to help.
Typically, outside of leadership that are external hires, coworkers at Mud Bay are fun, creative, compassionate, and empathetic individuals. On good days they are able to use these talents at work and thrive because of it. Generally, they are good people to be around and a pleasure to learn from.
Fun loving people with a good sense of humor
My team is focused on our mission. Contributing to the health of dogs and cats and the happiness of those who care for them as we build a strong company we are proud of.
What is most positive about the culture and environment at your company?
Getting to interact with people's pets.
The positive thing about the company are the staff members you get to work with in your store. They make the day go by quickly and are always open to making sure we work together as a team.
Flexibility and trust in my ability and work ethic.
It's a learning environment. Employees are encouraged to learn and grow. They are not penalized for making simple mistakes.
Interacting with my colleagues and dogs and cats. Open and honest. All shareholders are equally important, Dogs and Cats, Customers, and Muddies.
What did you like most about the interview process?
Straight forward communication. A mutual opportunity to discuss.
A long time ago, interviewing was conversational and those who interviewed me were genuine during the process. I was impressed and pleased. I was surprised upon thinking back that they were easily able to get me to speak on what i was looking for, matching me well with the company (at the time).
Seemed genuine at the time
Fair and straight forward interview process.
What makes you most happy at work?
consistent growth and opportunity for those looking for it.
The team is the best!
Learning about pet care and using curated stock to help customers learn and care for their pets is the best. Meeting the pets makes me want to cry with joy, especially when they are happy and thriving. Frequently I hear feedback about what works and doesn't work from customers, making my job easier!
The customers, the dogs that come in, being paid decent-ish for an easy job
Being with a team of like minded individuals brining gracious service to each other and to our customers so they can take care of their pets.
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