Namecheap is an ICANN-accredited domain registration and web hosting company based in Los Angeles, California. read more

The whole system is built in such a way that the support service has to simply get rid of annoying customers and ignore their requests, transfer them to other departments and so on. This is the exact opposite of what customer service should do.

Other Employee Reviews for Namecheap.com

Why do you feel undervalued and what would make you feel better about your compensation?

I'd like to have more freedom to move.
Compensation review

What are some of the best things about your team?

Our team works hard, moves fast, and has a good sense of humor. That combination keeps me energized, challenged, and always learning.
Team review

Briefly describe your overall experience at your company

you feel like you're being cheated with a completely straight face

Briefly describe your overall experience at your company

received great experience, a lot of new knowledge and useful skills

What can this brand most improve?

1) better customer services 2) email that works

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