If you could make changes, how would you improve the culture at National Education Association?

1) Gut middle management - almost all of them are nephews and drinking buddies. Not having to work around them would make everyone's life easier. 2) Hire lots of young people. There are very few people in an "apprentice" role, so grumpy old people have to do the work of entry level people, and as the old people retire, those who remain are increasingly overloaded.