The management in the Ontario office is horrible. There is too much favoritism. The turnover rate is bad and employees are overworked.
Communication, expediting claims. Hiring competent agents. I seriously want the email address of the CEO.
Customers service by returning customers phone calls and Emails about current claims.
No knowledge about their work The worse company I have ever seen
This company, claimed I didn't not carry flood insurance on my property after many hours and several days of calls, emails, sent copies of my current policy, provided contact information for my current insurance comapmy, this incompetent comapany, without my approval, purchased an additional policy
