Organization and keeping up to date with real world practices
Better method for recognition and/or promotion rather than purely based on written justifications
You can be a terrible employee and NSA will still say, "oh good job, keep up the good work"
Too many NSA employees have been working for NSA for years and years and become blinded by the terrible practices and flat out lying and overlooking problems that happens
Turn around time is on-average 8 months. Speed it up. Actual technical portion of the interview was non-existent: meaning even someone who is poorly qualified and has poor skillset can get hired if they're good at convincing people they're good.
Justifications are not the way to run software. Anyone can make a justification for just about anything if they argue it well enough. Inherently flawed system since it's government. Stop letting high military ranking officers who don't know technology run a technology operation