Navitas FAQs

v3.0.21 - Released 28 November 2019

This version we have:

Removed the dependency on the outdated Galileo Desktop components that are no longer updated.

We have introduced an API into PNRWatcher to allow other solutions to programatically invoke and implement PNRWatcher alerts and actions.

Fixed issue with users in multiple departments receiving duplicate rules and therefore alerts/actions

Resolved bug from v3.0.20 when updating Tables where contents would be replaced with 'String[ ]'

v3.0.20 - Released 01 November 2019

This update was built against .net 4.6.2 to bring it into line with other solutions we have. If upgrading from a version 3.0.19 or earlier to 3.0.20 or later, the Admin Module must also be updated for any Rules Administrators.

v3.0.19 - Released 30 September 2019

This update addresses the following items

PNR Watcher now validates if tables have been used as Entry Triggers or Select for Input actions before allowing delete of the table

We are now able to handle & characters inside lists of items in a table

Introduced a new RESETPNRWATCHERSCREEN that will reposition the PNR Watcher alert window back onto the main primary screen of the user

v3.0.18 - Released 30 July 2019

This is a small update that addresses the following

Fixed an issue where the rule logic could become corrupted when switching between MakeEntry (to Screen) and other action types on the same argument screen

Introduced a 'delay' variable that can be added to the config.xml file to slow down PNR Watcher on some older / slower machines or Citrix environments

v3.0.17 - Released 3 July 2019

This update introduces a few often asked for enhancements to the system. This update does require an update to both the Agent Admin and Agent Desktop components to benefit from the new features

PNR Watcher has been enhanced to allow administrators to mark a 'Make Entry' action to be performed 'On Screen' in Travelport Smartpoint. Previously all entries made by PNR Watcher were sent directly to the Travelport GDS - with this new enhancement, the entries can instead be made within the Smartpoint screen so that the user is shown the results in Smartpoint. This is handy if you are programming rules that make faring (i.e. FQBB) entries, or to trigger a Smartpoint QuickCommand (i.e. #NOTEPAD)

The system now allows rules administrators to utilise entries in a Table as part of the Entry Tigger. For example, you may have a list of VIP BAR names, so you can now create a Table with all those BAR names and then create an Entry Tigger where if anyone makes a CMT entry with one of the BAR names from the list - an action is performed. An example is provided below

The 'Prompt for Input' action has been enhanced to allow the specification of a pattern the users input must match to be accepted, so if the Account Code being asked for must be 2 digits followed by 4 characters, rules administrators can now ensure this pattern is being adhered to by the user. As in other areas of PNR Watcher we use the power of Regular Expressions to perform the pattern matching,

PNR Watcher now performs a quick validation on the Entry Triggers created for a rule to ensure the rules administrator hasn't accidentally used one of the 'Built In' triggers as a Regular Expression (i.e. /E/;/ET/;) - any incorrect entries found are automatically converted back to their build in trigger equivalent (i.e. E;ET)

v3.0.16 - Released 25 April 2019

This is a small update to the application that improves the following two items

the system has been enhanced to handle non authorised PCC's in a more efficient manner. The system will now only alert the user once per session that the current PCC is not licensed, PNR Watcher will then deactivate automatically whilst that PCC is used.

added a new Booking File search field for 'Current GDS' that allows user to test if they are on Apollo or Galileo in the rule logic (so rule should only apply for Apollo GDS etc)

added a new Booking File search field for Hotel Alpha Numeric property code

we have introduced logic that allows the one input item to be used in multiple entries or fields in the cryptic entry for the 'Prompt for Input' action. To re-use an entered field, administrators can simply replicate the fields 'number' in the string format, for example - the below is going to make an entry and use the inputted Employee Number {0} in two different areas of the DI line, after the EN and EP fields. The user will still only be expected to enter two items, and their first answer will be used twice.

v3.0.15 - Released 26 March 2019

This is a small update to the application that introduces the following new functionality

Days Until

This new Search field is available on all Segment Dates and populates with how many days until the date from 'today'. This allows users to write rules such as with logic such as 'if my flight departs in less than 7 day and ....'. The new fields are provided under each segment in the 'Booking File Fields' list,

We have also provided this additional field on the Last Date To Ticket fields, so again a rule can be written as 'if my last date to ticket is less than 2 days from today, and no ticket exists, alert user'.

Hours To Previous Flight / Hours to Next Flight

We have introduced two new fields available on Air Segments where the system calculates the number of hours between flight arrival and flight departures. This allows user to now write rules with the follow logic example 'if my flight is less than 4 hrs to the previous flight, alert message' or 'if my flight is greater than 24hr to the next flight, prompt user to offer hotel'. As above, these fields are available in the Booking File Fields list against Air segments,

When entering the value to check against, it must be entered as a decimal fraction, for example

for 3hours only - this is just entered as a 3

for 3hours and 15mins - that is 3 and hours, or 3.25

for 3hours and 30mins - that is 3 and hours, or 3.5

for 3hours and 45mins - that is 3 and hours, or 3.7

Please note: This update requires an installation of the Rules Administration module for all rule builders, and the Agent Desktop module for all consultant machines

v3.0.14 - Released 15 March 2019

This is a small update to the application that has the following fixes,

Improved handling of multiple department DB queries

Fixed an issue where some rules referencing Table look up may always return a true response

v3.0.13 - Released 20 November 2018

This release contains the follow bug fixes

Fixed an issue on Travelport Smartpoint where typing two or more entries in quick succession would cause a 'GDS Connection' error to appear

Fixed an issue where 'statements.xml' cannot be read in

Introduced validation on RuleName for special/restricted characters (<, >, ', ", &)

Introduced a quick check on launching 'Rules Editing' mode for any rules where the rule name contains invalid characters

Introduced filter key phrase 'Invalid Chars' to show any rules containing invalid characters

Addressed issue where returning to filtered list, with no rules to display, would cause an error

v3.0.12 - Released 06 November 2018

This release contains the follow bug fix

Addressed an issue where Galileo Desktop can sometimes be reopened when using PNR Watcher within a scripting environment with Galileo Desktop in 'hidden' mode

Note: if your agency does not run PNR Watcher in a scripted environment (the vast majority of customers), there is no requirement to update to this version of PNR Watcher

v3.0.11 - Released 31 October 2018

This version contains the following bug fix

Fixed an issue where editing brand new created Rules, Users, Departments, Tables could cause an exception

v3.0.10 - Released 22 October 2018

This version introduces the following bug fixes and new features

Fixed an issue where rules duplicated themselves when editing details from a sorted list

Fixed an issue that did not permit the entry of a SPACE into the SON details within a Rule Condition

All 'Make Entry' cryptic commands are now sorted in memory to ensure any 'Ending' or 'Queuing' commands are processed last

Rules can now be written to handle comparison of dates/time, for example you could write a rule that says 'If my air segment departs in the next 10 days, and there is no e-ticket present, display an alert'

The PNR Watcher Alert/Actions box auto resets position on main screen for multi-monitor PC environments when required

Fixed an issue where restarting system and perform 'Ignore' entry wouldn't clear correct Work Area in Statements.xml

Select From Table

PNR Watcher now has the ability to prompt the user to select an item from a list of options provided in a predefined Table. This new 'Select From Table' Action displays the below screen to configure the details,

The top box is to enter the Prompt to be displayed to the User, the second drop down list shows all the tables currently configured in PNR Watcher and the final box provides details on the Cryptic entry to be entered into the PNR following selection of an option from the specified table. In the above example the entry will be DI.FT-RC/{option selected}, so DI.FT-RC/A1 or DI.FT-RC/A2 etc

When creating the Table to be used in the action, there are two ways to configure the options for the user to choose from:

[Value]Text

In the above table definition, the Rules Administrator has the ability to provide TWO pieces of information, namely

[A1]

MEETING TIMES DICTATE JOURNEY

where the 'A1' provided in the square brackets denotes the actual VALUE to be used in the Cryptic Entry. The 'MEETING TIMES DICTATE JOURNEY' is the TEXT that will be shown to the end user in the PNR Watcher prompt. When using this type of table definition the prompt to the user will display as

so as can be seen, the list shows just the TEXT component of the Table options,

Making the selection in this instance will enter DI.FT-RC/A3 into the PNR as 'A3' is the VALUE specified for the 'OVERNIGHT STAY REQUIRED' in the table definition.

Text

In the above table definition, the Rules Administrator has just specified a list of simple options. When a user is prompted to select an option they are just shown the items as listed in the Table Definition screen,

The data is then inserted into the Cryptic entry, so in this instance a DI.FT-MAIB/ will be entered into the PNR.

The ACTIONS area on the PNR Watcher prompt, shows the results of the Select From Table action,

If the user has not made a selection, the Actions area reflects this decision,

Rule Creation and Modified Details

PNR Watcher will now start to log the Windows Login in use when a Rule was Created and Modified. In previous releases only the date of creation was being recorded in the database. The Creation and Modified dates/names is now displayed on the Details tab of the Rule Creation screen, on the below example we can see a rule was Created on 17Oct at 15:22 by user 'Paul'. The rule was last modified on 19Oct at 15:14 by user 'Paul'

Open Maximised

Rule administrators now have the option to override the default behaviour of opening WebPages, Word Documents, Excel Spreadsheets, Other Files or Applications in a minimised window, selecting 'Open Maximised' will force the system to open or launch the required item in their normal window state for the user

Filter on Start / Expiry Date

The main Rules List display has been updated to include each rules Start and Expiry Date on screen. Rules Administrators are now able to sort the list by these Dates to, for example, remove any expired rules, or see rules that are due to expire soon, please note that new or edited rules set to never expire will show with a date of 31/12/9999

v3.0.9

This version was an internal / customer specific release

v3.0.8 - Released 05 June 2018

This version is a small release that fixes the following issues

Fixed an issue where deleting Tables or Users would sometimes cause a failure

Added Apollo ARNE (RNEX) entries to the recognised 'STOP ALL TICKETING' entries

The system will now auto delete the Settings file when an exception has been encountered when reading in the settings saved in the previous session

v3.0.7 - Released 09 November 2017

This version is a small release that fixed an issue working with some Rules that had Date values set

v3.0.6 - Released 31 October 2017

This version is a small release that fixes the following issues

Fixed an issue where Pattern matching logic wasn't working in all instances

Added a lot more Booking File fields for Apollo T- options

v3.0.5 - Released 06 October 2017

This version is a small release that fixes the following issues

You can now edit the first item in the Rules Condition screen with an error occurring

Deleting rules on a filtered screen now works correctly

Clearing the Search/Filter now also clears the text entered for the search

v3.0.3 -v3.0.4

These versions were internal / customer specific releases

v3.0.2 -Released 23 August2017

PNR Watcher has been further stabilised with the following bug fixes following the initial release of our new 3.0.0 edition

PNR Watcher will no longer cause an error when trying to interpret the 'NumberOf' booking fields

The system will no longer duplicate rules when editing older rules to newer rules

Renaming a table name will now go through and automatically update any reference to that table name in saved Rules

Users will no longer be able to create tables using the same name twice

After using a tablename in some rule logic, you will no longer be forced to use Expert mode to edit the rule

Added link to our new Version 3.0 user guide documentation

v3.0.0 -Released July 2017

PNR Watcher is used on thousands of workstations by agencies wanting to achieve the highest Quality Control standards and ensure their agents are informed and empowered to perform their daily routines. This latest release introduces a whole range of improvements and new functionality as set out below:

Introducing TABLES

Tables will make it quicker and easier to maintain rules aimed at validating several values at once. As an example take the recent announcement of refurbishment toTerminal 7 at JFK airport. This is going to create extra delays whilst clearing security, so your agency might want to write a rule that displays an alert if any of the airlines that used that terminal or booked.

Previously this was achieved with long winded 'or' statements strung together, such as

With the new Tables feature, you can simply create a lookup table with all the values you wish touse

And then write a rule to compare the AirVendor to the values in the table (note you can also write logic that says if the value is NOT in the table as well)

The resulting logic is now simply displayed as

If you ever need to add or remove airlines from the table you can do this without having to edit the rule logic at all.

Pattern Matching Logic

If you have ever needed to validate the format of a Cost Centre or DI line in a PNR, this wasn't possible - until now. PNR Watcher 3.0 introduces the ability to validate any field in the PNR. To create the rule logic, simply select from the new "Matches Pattern" or "Does Not Match Pattern" criteria drop down

This pattern is looking for"Any alpha character exactly 3 times, followed by any digit exactly four times". This uses the Regular Expression format that users are familiar with when creating Rule Triggers and can get quite advanced to enablehigh levels of validation. Navitas Solutions support is always on hand to help you build these patterns to ensure you are getting the most out of PNR Watcher 3.0

Rule Start/End Dates

Lots of our users want rules that only apply for a certain time period. PNR Watcher 3.0 now allows you to set a start date and/or end date for the rule to apply.

This will allow managers to ensure rules are being applied when relevant and to 'pre load' rules and set a date for them to activate and become live.

Prompt for User Input

Until now, the actions that PNR Watcher could perform were static, however with PNR Watcher 3.0 we have introduced the ability to interact with the user and prompt them for information required to create specific entries being made in the PNR. As an example, say your agency needs a DI line in the PNR that details the Cost Centre, Employee Numberand Reason Code on one line. You can now configure the new 'Prompt for Input' action to request the information be entered by the user

Here, we are asking the user to input the three fields (numbered 0,1 and 2) and then using that data to construct the required DI.FT- line. The prompt shown to the end user looks like the following:

Here the user has provided C3455 for the Cost Centre, PT1234 for the Emp Number and a Reason Code of 4. This entry will be made in the PNR and the Action will be displayed in the normal PNR Watcher Actions and Alerts window

SecretActions

Several users have wanted the ability to hide the outcome of an action from displaying in the Actions and Alerts window. With PNR Watcher 3.0 you now have the ability to mark an Action as a 'secret action'

If all the required actions undertaken are 'Secret' and there are no Alerts for PNR Watcher to display, then the Action and Alerts window will not even open for the user.

Rule Filtering

If you are like a lot of agencies, the power of PNR Watcher leads to lots of rules being created, and sometimes the rules can get lost in the list shown to the administrator. PNR Watcher 3.0 introduces the ability to perform a search across the rules to help pinpoint relevant rules

By entering in a search term, the system will look through the rules and display any that have the search phrase in either

Rule Name

Rule Logic

Action Text

Entry Trigger

So now you can show all the rules you have written against 'account code 89TY' in your database, or rules against 'BA' or rules for Mr Smith.

Note: The rule filtering also works on Tables, Departments and Users as well.

Copy Rules

We have heard that many of our users need to create the same rule over and over again and until now have had to re-enter the rule logic repeatedly. In PNR Watcher 3.0, if the new Tables feature doesn't negate the need for some duplicated rules, then you are now able to click the entire rule logic with a single click.

Created Date

PNR Watcher will now keep track of when a rule was created and display this on screen (only for new rules created going forward). This lets administrators know when a rule was introduced and track down emails or requests for 'why does this rule exist' type scenarios.

The creation date is also shown on the Rule Details tab

New Booking File Fields

We have introduced a brand new field into the Booking File Fields available when writing rules, FiledFareTrueLastTktDate

This will allow administrators to write rules validating the actual Last Date To Ticket from the filed fare information as shown in the PNR.

We have also updated all Date fields to include a new 'Day' field which will hold the specific day of the week (Monday, Tuesday etc) for the date. The allows you to write rules such as 'iflast date to ticket is a Saturday, alert user to place on Q10 date earlier' etc.

Ability to Copy from the Actions/Alerts window

We have updated the Actions and Alerts window to allow end user to copy text displayed, incase they wish to paste it into other systems or indeed the PNR, for example

Non reliance on Galileo Desktop

With the ever increasing uptake to Smartpoint over Galileo Desktop, we have done a lot of work to remove reliance on some of the Galileo Desktop infrastructure and API's. PNR Watcher 3.0 is now more compatible with Smartpoint 7.x and above than ever.

When using Decoder Suite / Itin to X I get a prompt each time:"GDSSelection - GDS Options - The current GDS could not be easily determined, please select the appropriate GDS from the list.

I only use 1 GDS so can I force the GDS to be selected?

To resolve this please follow the below steps - in this example we are forcing Amadeus to be used every time, however you can name the text file depending on the GDS you are using

ForceAmadeusGDS.txt

ForceGalileoGDS.txt

ForceSabreGDS.txt

What you can do is force Amadeus to be always be used to do this simply create a blank text file in theC:\Navitas directory, naming itForceAmadeusGDS (will appear ForceAmadeusGDS.txt)

Here are some screenshots showing how to create the necessary file

Go to C: Navitas folder

Right click in the white space and go to New Text Document

Name the new file ForceAmadeusGDS

You should now no longer receive the prompt.

Please note: This is especially common for Amadeus users (using Selling Platform Connect as we can only pick up Internet Explorer from the Task Manager so can not automatically select Amadeus for you)

Please note: For customers who use multiple GDS then this prompt is essential, as allows us to know which GDS you wish to capture from!

v2.3.3 - released 22 Aug 2019

Customer specific release or bespoke logic - zip file release only updated.

v2.3.2 - released 04 July 2019

This is a small release that includes the following enhancements

Improves stability with Sabre Red Classic users who haven't migrated to Sabre Red 360 as yet

Fixed an issue when using the 'Create in Outlook' feature with other attachments which sometimes failed

v2.3.1 - released 09 May 2019

Customer specific release or bespoke logic.

v2.3.0 - released 08 May 2019

This version introduces the following enhancements and bug fixes

We have improved the handling of the 'Routing' code to be called after all custom segment handling functions have completed - this ensures any removed retention lines / aux segments no longer form a part of the overall booking file routing

An issue where some MEP remark fields in an Amadeus booking file where incorrectly being presented as Car Segments in the Amadeus API has been coded around

An issue where some SVC remarks in an Amadeus booking file where incorrectly being presented as Phones in the Amadeus API has been coded around

Improvements have been made to the handling of Sabre requested meals (SSRs)

Coded around an issue on 2V (Amtrak) bookings on Galileo and Apollo where the fare was returned as blank data by the Travelport API

Improvements where made to handle more scenarios for Flight Verification entries on Sabre when gathering flight details

Fixed an issue where some ICS files were not generating correctly

v2.2.8 - released 22 March 2019

This is a small bug fix to resolve some issues in the new Sabre XML v1.19 parsing on certain bookings, including those with ARNK's and Requested Meals

v2.2.7 - released 15 March 2019

Apologies for the quick succession of releases whilst we stabilise the usage of the new Sabre GetReservation XML transaction. The conversion was a complete rewrite of all internal code and some unforeseen bugs are being experienced after 'real world' deployment.

This release addresses the following

hotel rate breakdown parsing has been improved to correctly handle when tax information disappears in the API

fixed an issue with picking up Car Rates when the currency name comes first

v2.2.6 - released 14 March 2019

This release addresses the following items on the new Sabre XML v1.19 parsing

addressed an issue with Hotel Approx Total not appearing correctly

fixed an issue with Terminal information not always being displayed correctly

fixed issue with processing Fares without Tax information

fixed issue with passive Hotel segments where a single character room code is used

reduced start up / refresh time when connecting to new NativeAPI comms queues

the system is now correctly extracting cancellation policy details

hotel rate breakdown is now being parsed when available

v2.2.5 - released 12 March 2019

This release rectifies the following two issues, and applies to Sabre connected agencies only

Fixes the handling of Eurostar segments where the time between stations is less then 1 hour

Fixes an issue with retrieval of Hotel Room and Rate information for segments booked using a Rate Access Code

v2.2.4 - released 07 March 2019

This release introduces the following new features or bug fixes

Switched all Sabre users to use their new XML structures of GetReservation v1.19

Users can now choose to not have certain segment types, or certain Aux segment types create an ICS file

Improved handling of RAL segments for Sabre users

Introduced the decoding of OTA_MealPlanType and OTA_RoomViewType returned on some hotel bookings for Travelport users (if you want this information to display on your templates, please let us know)

Improved capture of Hotel Rate Breakdown information for Amadeus users

Introduced decoding of 3 letter Amtrak Railway station codes (if you need this information on your templates for 2V segments, please let us know)

Fixed an issue for Amadeus flights occurring at the edge of the GDS booking range

v2.2.3 - released 01 March 2019

Customer specific release or bespoke logic.

v2.2.2 - released 25 January 2019

This version includes an update to the latest Time Zone Configuration database, to ensure all Calendar appointments are created using the correct time zone offset.

v2.2.1 - released 22 January 2019

Customer specific release or bespoke logic.

v2.2.0 - released 14 December 2018

This new version is now compatible with new Sabre Red Workspace for all our Sabre users, as well as including the following small improvements

Rail Vendors are now correctly decoded against a new table within our SOA infrastructure

Improved processing of Open air segments in Amadeus

Improved handling of Hotel Room Description for Galileo users

Enhanced logic for extracting fares where flight no longer exists on Galileo PNR's

v2.1.2 - released 21 November 2018

Customer specific release or bespoke logic

v2.1.1 - released 08 November 2018

Customer specific release or bespoke logic

v2.1.0 - released 05 September 2018

This version has quite a number of infrastructure changes to bring the various versions we had for specific customers and our 'off the shelf' edition into alignment under the 2.1.0 build number.

This version also has a small fix to improve queries against our new Flight Class Extended tables we released in July. We have also improved the extraction of Hotel Room Descriptions for Travelport customers (if you need this information on your templates please contact [email protected] for information).

v1.2.1 - released 26 July 2018

Customer specific enhancement or bespoke logic

v1.2.0 - released 20 July 2018

We are very pleased to announce the availability of our latest release of Itin to X that has some significant enhancements for our customers as well as the following small bug fixes,

Improved handling of Frequent Flyer details on Galileo Group Bookings

Fixed an issue with 'time changed' flights on Sabre bookings still showing the old flight times

Exhanced the capture of Eticket information on Galileo exchange ticketed bookings

The Send Via Outlook option now correctly picks up all CC and BCC email addresses

We now perform validation to ensure Outlook is open when using any Outlook functions

Introducing our enhanced Flight Class Descriptions

This version of Itin to X implements support for our new Flight Class Description lookup tables that now handle airlines reusing Booking Designator codes in different markets. An example is A class on AF being ECONOMY on European flights and PREMIUM ECONOMY for all other flights. Itin to X is now able to pass more details of the flight (such as Start/End points, Equipment Type, Flight Number etc) into our new infrastructure to ensure more accurate class descriptions are returned.

Introducing 'Create Outlook Email'

Following on from the overwhelming success of the 'Send via Outlook' option introduced in the previous version, we have taken this feature one step further by adding a new 'Output Option' to 'Create Outlook Email'. This feature creates a new email message directly in the users local Outlook application and populates it with the various outputs selected, such as the PDF Attachment, ICS files and the Email body.

here

Once open in Outlook, users are then free to edit the email before hitting Send. This feature also allows users to take advantage of their saved Outlook Contacts as email addresses can be typed/selected directly in Outlook rather than on the Itin To X interface.

If your agency wishes to take advantage of this new feature, please get in contact with us via [email protected]

Please note: As with our other output options, this new feature is a chargeable add on to the normal Itin to X licence fee.

Introducing customisable ICS file content

This version of Itin to X now has the ability to handle custom content within the ICS files generated for Calendar Integration. Customers are no longer locked into the set format provided prior this release, and the following elements of the ICS file can be customised to suit your needs

Summary Text

ICS File Name

Description Text

Location Text

If your agency requires customisation to the current ICS file content and layout, please contact us to discuss your needs.

v1.1.0 - released 6 June 2018

In this release we have introduced a highly requested feature, 'Send via Outlook'. This option can be used to generate and send the customers itinerary using the local users Email account directly from their copy of MS Outlook,

Select the checkbox to activate the option, the system will remember this selection for next time. Once the itinerary has been sent, the user can see the sent email in their normal Outlook 'Sent Items' folder,

This allows users to better track the itineraries sent and removes the need to have a dedicated SMTP server available on your network for the system. This new feature is available to all users as a no cost item.

NOTE: The user must have MS Outlook open and running before attempting to send an email using Itin to X

v1.0.67 - released 29 March 2018

This release includes the following changes

improvements made to the layout of the 'Description' text in the ICS (Calendar) files produced by the system for Flight and Train segments

a change to how we handle Frequent Flyer details - these can now be easily displayed against the relevant segment on the Itin to X output

a further change to processing of Sabre tickets based on new scenarios with conjunction tickets that can occur

we are now targeting .net 4.6.2 framework

v1.0.66 - released 15 March 2018

This release includes a minor update to Sabre ticket processing.

v1.0.65 - released 03 January 2018

This release includes a few minor updates including

Better handling of long surnames on Sabre ETickets where FirstName wasn't returned in the API

Added new on screen option to force the segments to remain in Segment order rather than date order, this is important when segments are crossing back / forth across the date line and some Hotel Checkins/Flights are occuring on dates BEFORE the previous segment etc

We can now override the Address information with the 'local' office details instead of the agency that owns the PNR

Upgraded some internal code / dependencies to .net 4.6 versions

Added default hotel checkin/checkout of 16:00 (in) and 10:00 (out) for those hotels that do not return a time (this can be overridden if needed)

Fixed an issue where some information in ICS files was truncated off

v1.0.64 - released 10 November 2017

This release includes some important updates for users on Sabre and Apollo GDS

Addressed an issue where bookings issued with Conjunction tickets were not always showing on Sabre outputs

Fixed an issue picking up E-Ticket numbers on Apollo for multi pax bookings

Logic has been introduced to handle the updated AK segment formats for Galileo / Apollo PNRs

Updated logic for the handling of 'AUX' ICS files where start/end dates may not have been calculated correctly

v1.0.62 thru v1.0.63 - released 25 September 2017

These were customer specific releases with no additional functionality for general use.

v1.0.61 - released 31 August 2017

Bugs

Issue matching e-ticket names when infant has title

Issue when IATA code missing from Database

Improvement

Customer Specific Limo Segment format

v1.0.60 - released 04 July 2017

A very small release that improves thelogic whenhandling PQ (Fares) for Sabre connected agencies.

v1.0.59 - released 27 June 2017

Minor update required for specific customer requirements plus some minor improvements to non flight segment type parsing. This version moves from relying on .net 3.5sp1 to .net 4.6 framework.

v1.0.58 - released 16 Feb 2017

Minor update to resolve the following issues

Fixed an issue when capturing CouponData in some Sabre PNR E-Ticket details

Updated logic when determining Leg Ground Time on flights in Amadeus and Sabre

v1.0.57 - released 09 Jan 2017

Update to resolve the following issues

Improved ICS handoffs to now contain departure/arrive times as customers requested to have this available in both places

Resolved an issue in Amadeus for flown flights and determining leg information and trying to display Special Service information

Updated ICS to include Operated By Carrier details

Fixed a crash where some INFT SSR's were not associated with a passenger number

Updated logic to handle E-Ticket display changes on Amadeus

Fixed an issue on Travelport GDS where some airport codes were being treated as City Codes (CUR)

Updated logic for handling of End/Start dates for Past Hotels on Amadeus

v1.0.56 - released 31 Oct2016

Small bug fix release with the followingchanges

Car Pickup (PUP), Drop Off (DO), Collection (COL) and Delivery (DEL) extraction hasbeen changed to better reflect their function for Amadeus users (please let us know if you wish to have the Pick Up and Drop Off Address details displayed on your templates)

v1.0.53 thru v1.0.55 - released 31 Oct2016

These were customer specific releases with no additional functionality for general use.

v1.0.52 - released 31 Oct2016

Small bug fix release with the following improvements

Significant improvements to the handling of extra information on Hotel and Car segments in Sabre, Galileo and Amadeus GDS

Introduced new logic to handle blank templates for those customers using the solution for Hotel Bill Back requests

We are now handling the situation where Sabre can leave stored fares in the PNR even when flights have been cancelled

Improved the handling of EK limo segments in Galileo PNR due to changes in format from the Travelport supplied script

Addressed an issue where BBSESSION response was not always fully parsed on Sabre

We are now handing blank Remarks being returned incorrectly from Sabre

Improvedthe handling of Sabre seat data on flights and GDS booked trains (Eurostar etc)

Fixed an issue with picking up Fare Taxes from some Sabre PQ fields

v1.0.51 - released 29 Sep 2016

Enhancements for Sabre customers

System now extracts Corporate Number and Customer Number for Hotel Segments

Stops duplication of Meal SSR information for Flight segments

Fixed an issue when trying to match e-ticket names when an infant has a title in Amadeus bookings

v1.0.50 - released 10 Sep 2016

This release is a small bug fix release

Amadeus Train Segment enhancement

v1.0.49 - released 09 Sep 2016

This release includes several bug fixes and enhancements

We are now handling a lot more options for Car segments on the Sabre GDS (e.g. Drop Off Location Details, Confirmation Numbers, Car Type)

We are now handling a lot more options for Hotel Segments on the Sabre GDS (e.g. Phone, Fax, Cancellation Policy, Full Hotel Name)

We have introduced the ability to include Train segments on the Itin to X output

We have enhanced the handling of AUX segments from the Sabre GDS

We have improved the ICS output for AUX segments

We have significantly improved the handling of ETicket details on the Sabre GDS

We are now picking up 'code share' information against Frequent Flyer details (Sabre only)

v1.0.48 - released 12 August 2016

This was a customer specific release with no additional functionality for general use.

v1.0.47 - released 28 Jul 2016

This release is a small bug fix release

Fixed an issue with the handling of End Date for PAST hotel segments (Passive) for Amadeus users

Fixed an issue with PAST car segments End Date/StartDate (both Live and Passive) for Amadeus users

Improved handling of Hotels and Car segments in Sabre

Fixes and issue with Amadeus API not supplying the Hotel Rate correctly in some circumstances

Fixed an issue with the MS Office DLL's not downloading for users of Office 2010

v1.0.46 - released 17 Jun2016

This release is a small bug fix release

Improved the handling of PAST hotel segments (Passive) for Amadeus users

Improved the handling of PAST car segments (both Live and Passive) for Amadeus users

Fixed an issue were some users were getting an error about a missing reference

Rewritten extracting ETicket and Fare details for Sabre customers to ensure links between Fares/Etickets/Segments is processed

We are now extracting the Driver Name from the NM field for Amadeus car segments

Fixed an issue where 9F seats where being incorrectly associated to all passengers within a PNR

Fixed an issue where Hotel Names were disappearing from some past date live Amadeus hotel segments

v1.0.45 - released 07 Jun2016

This release is a small bug fix release

Introduced a new option to stop the system from auto saving the PNR after the itinerary has been sent (if you need this option configured, please let us know).

Ensured the solution is compatible with Word 2016 / Office 365 updated versions of Word

Updated the TZDB to version 2016c to include the latest updates for Time Zone information when generating the ICS / Calendar files

Fixed a bug where some Amadeus hotels would not retrieve all the 'additional information' about Location and Policy (such as Check-In/Out times)

We are now collecting Address (Collection and Delivery) details for Amadeus car bookings when they have been entered into the segment using the /COL- or /DEL- field modifiers

Fixed an issue where Past date Hotel bookings in Amadeus returned with a 'next year' date instead of 'this year' date

v1.0.44 - released 25May2016

This release is a small bug fix release

There was an issue interacting with MS Word 2010/2007 due to updates in the DLL's used - this issue has now been fixed and the system should be compatible with all versions of Office/Word

v1.0.43 - released 24May 2016

This release is a small bug fix release

Enhanced the handling of Sabre General Remarks when updating the PNR with information of template used etc

v1.0.41 - released 07Mar 2016

This release is a small bug fix release

Includes new logic surrounding ESTA to handle US and Canada requirements

v1.0.37 throughv1.0.40 -customer specific releases

v1.0.36 - released 29Oct2015

This release is a small bug fix release

Improved process for generating ICS files for Air/Hotel/Car/AUX segments

Fixed an issue with cancellation information for hotel chain WV

v1.0.35 - released 21Oct2015

This release is a small bug fix release

Further updates to ICS handling of Hotels / Cars

Customer specific updates

v1.0.34 - released 15 Oct2015

This release is a small bug fix release

Improved handling of Hotels / Cars when outputting to ICS/Calendar files

v1.0.31 - released 16 Sep2015

This release is a small bug fix release

We now ignore ARNK segments when generating ICS files

Fixed an issue where the seats/meals/ssrs were not being removed when doing specific passenger itinerary generation

Fixed an issue caused by Amadeus change to TST screen layout

v1.0.29 - released 14Sep 2015

This release is a small bug fix release

Includes updates to the ICS output to include appointment text

Updated the interface to ensure customers can't select Create Word Document with any other output option

Customer Specific Updates

v1.0.27 - released 12 Aug 2015

This release is a small bug fix release

Improves compatibility with Travelport API for Apollo users

Customer Specific Updates

v1.0.24 through v1.0.26 -customer specific release

v1.0.23 - released 10 June 2015

This release is a small bug fix release

Improves compatibility with Travelport API for Smartpointusers

Customer Specific Updates

v1.0.22 -customer specific release

v1.0.21 - released 30 April 2015

This release is a small bug fix release

Minor improvements to UI handling

Customer Specific Updates

v1.0.16 through v1.0.20 -customer specific release

v1.0.15 - released 10 Dec 2014

Navitas Solutions has been hard at work with significant improvements to our Itin To PDF software. The main change is that we have added additional output options - namely HTML Emails and Word documents, to the 'to PDF' part no longer fitted. As we developers and not the best with product names, we have changed the name to Itin to X (where X is the output you choose!!).

This release is a major milestone in the roadmap for this product with even more output options coming soon (ICS files for calendar integration, Web Page for online access etc). We will continue to strive throughout 2015 to make Itin to X a clear choice for itinerary creation for our customers, and yours.

With this release we have introduced new functionality, such as:

Output Options:-

Output to HTML in the Email body itself

Ability to select multiple outputs at once, for example Email Body plus a PDF attachment

Generate theattachment as a Word Document *

Create and open a Word document so it can be edited and sent manually *

Ability to Preview the itinerary before sending

Ability to Copy the contents of the Preview window to paste into other systems *

Interface Changes

Specify a BCC field on the interface

Option to select 12h or 24h time format (please contact us if you wish to take advance of this)

Have a default 'Remarks' option auto selected

Content Improvements

Flight sectors can now display their associated Flight Services

Flight sectors can now display if they are TSA Secured Flights

Requested Meals are now read in from the booking file

Eurostar Seats are now displayable

Auxiliary Segments can now be read in and displayed (TUR/SUR/AUX etc, generally needs customisation to read in each agencies particular format, please contact us for details)

Hotel Check In / Check Out times

Hotel Address / Phone details are new read out of passive Hotel segments

SSRs (Special Service Requests)

Fare Routing is now available for display

Passenger Names can be linked to any Meals, SSRs, Seats

Configuration Enhancements

Automatically display different Agency Address information based on PCC/OID

Configure qualifiers to use for the remark added to the PNR

Configure Margins used (per template)

Force output into English Culture Info formats for foreign markets

Ability to turn off the retrieval of Fares completely, if using E-Ticket records

The system now remembers the users selection of more options on the interface to reduce the need to re-select them each time the application is launched

Configure which 'outputs' are available for each template

Configure which 'outputs' are default selected per template

As always, please remember that Itin to X is a template driven solution which means each agency is able to customise the entire look and feel of the output based on individual needs. In additional Itin to X gives Navitas Solutions the ability to customise the solution to read in additional segment types, again based on each agencies particular formats and entries.

NOTE: If you wish to migrate from Itin to PDF to Itin to X, please contact Navitas Solutions to arrange the migration of your configuration. Itin to PDF will remain as a live solution, however no further development will be undertaken on this solution. Itin to X is a free upgrade for existing Itin to PDF customers.

* some newfeatures are at additional cost

v1.0.50 - released 19 Aug 2013

This release is a small bug fix release

Better handling of Currencies that do not have any decimals

Fixed an issue where specifying a Passenger or Segment would be ignored when printing ETicket numbers / details

Any Pax/Seg information entered is now cleared when clicking Refresh button

v1.0.49 - released 31 May 2013

This release is a small bug fix release

Better handling of International Culture settings when updating the PNR with a tracking remark

Fixed an issue where Amadeus could time out on some responses when ETicket information is being retrieved

Fixed an issue where IT/BT were coming back as the 'Amount' on ETicket records in Galileo

Introduced a new set of configurations for a customer specific customisation

v1.0.48 - released 08 Apr 2013

This release has several enhancements and bug fixes

The interface is now correctly displaying email addresses with a _ character in them

The - - character in Galileo MT. fields is now being correctly translated to a _ character

We are now able to work within 'non US/UK' regional settings correctly

Addressed an issue when generating an itin for a booking with no passengers, some customers were getting "Passenger couldn't be found" error

Added 'Routing' information into the Data Dictionary that is made available to the template

Added 'TemplateName' information into the Data Dictionary that is made available to the template

You are now able to customise the name of the PDF file that gets attached to the email

v1.0.47 - released 07 Feb 2013

This release was a quick patch bug fix to address an issue when sending individual passenger itineraries one after another using the new Passenger / Segment selection feature released in 1.0.46

v1.0.46 - released 01 Feb 2013

This release has several enhancements and bug fixes

Further Updates to support specific customers with customised versions of Itin to PDF

E-Ticketing information now includes the Plating Carrier information

Airline Vendor Locators are now included in the Flight data against the Fares

Airline Vendor data is now associated to each Ticket Number

Rate Quoted information is now correctly extracted from the new MK Hotel segments in Travelport

Exempted taxes are now handled correctly in Amadeus

After clicking 'Add' button, the focus is now returned to the 'Email Address' field to allow easy entry of next email address or tabbing through to next field

NB: If you wish to display any of the new options on your templates (items 2-4) please send us a request to [email protected]

This version also includes some important new features

Users can add several emails at once by entering the email addresses separated by a ; character and then clicking ADD (as shown in the screen shot below)

Users can now specify Passengers and/or Segments to generate the itinerary for. Two new input fields (shown below) are available on screen and users can specify the required Passengers/Segments using the normal GDS notation. For example: to generate the itin only for passengers 1 through 3 and 5, enter Galileo Users : 1-3.5 Amadeus Users : 1-3,5 Sabre Users : 1-3/5

The Version Number on the application window now links to these release notes

v1.0.45 - released 06 Dec 2012

This release contains some updates for specific customers with custom versions of Itin to PDF.

v1.0.44 - released 30 Oct 2012

This release contains some minor bug fixes and includes a few important enhancements.

Introduced support for the new MK HTL segments for Travelport users. The system is now able to extract information from the P- and H- fields and look up Hotel Address information for any hotels which have the P- field populated.

Introduced new fields in the stored fare and electronic tickets (for all users) which can now be output on customer itineraries Fare Construction Text Form Of Payment Information Endorsement Text

Fixed a bug where 'Conjunction' tickets where sometimes not extracted correctly

v1.0.39-.42

These versions where internal releases for testing against various operating systems / environments and were not released to all customers.

v1.0.38 - released 06 Sep 2012

This release is a small maintenance release with the following improvements/changes

Fixed a bug where if Sabre agents had a default template configured, the system could crash

Introduced the ability to provide Airline specific Baggage Policy links on the itinerary

Introduced the ability to provide Airline specific Online / Web Checkin links on the itinerary

v1.0.37 - released 15 Aug 2012

This release is a small maintenance release with the following improvements/changes

Improved support for Sabre - especially around extraction of Hotel segment information

v1.0.36 - released 02 Aug 2012

A small bug was introduced to the installer code during the release of 1.0.35 - this release fixed the issue

v1.0.35 - released 02 Aug 2012

This release is a small maintenance release with the following improvements/changes

EMD/MCO ticket numbers were causing a problem for Amadeus users - this has now been resolved

The Fares/Tickets section can now be shown regardless if the PNR has been ticketed (due to DOT Baggage Allowance requirements)

v1.0.34 - released 04 May 2012

This release is a small maintenance release with the following improvements/changes

Passive Hotels and Cars on Galileo are now able to handle a lot more 'optional' fields in the segment and display the relevant information

Some codeshare flight details we not being picked up correct for Amadeus users

v1.0.33 - released 22 March 2012

This release is a small maintenance release with the following improvements/changes

Some Amadeus Fares where not being read out correctly in the 1.0.32 release, this has now been addressed

Some Amadeus Flights where not being read out correctly in rare circumstances, this has now been resolved

v1.0.32

This release is a small maintenance release with the following improvements/changes

Galileo Users can now extract Mileage / Individual Leg information for each segment

Sped up the process of retrieving Fares on all GDS's

Logging mechanism has been updated to include several new logging messages

Fixed compatibility issue for Galileo users who don't have a full Travelport Agility platform

v1.0.31

It was discovered that those customers with customised interfaces / email formats were adversely affected by the below bug fix - this version addresses this issue.

v1.0.30

This version is a simple bug fix version for some users following the below enhancement.

v1.0.29

This version introduces the following additional functionality

Enhancements:

A new section has been added to the output that allows specifically for the display of Fares and Ticketing information. Previously this had to be placed in one of the other sections which meant it would only display if that section displayed.

v1.0.28

This version contains the following Bug Fixes and Enhancements to functionality / data extraction

Bug Fixes:

Hotels Address logic has been changed as some hotel addresses were not being read out in certain circumstances (TKT18)

Some terminal information was being incorrectly displayed in certain circumstances (TKT86)

Enhancements

Meal Information is now available for display on Itinerary formats for Amadeus and Sabre Users (TKT183)

Journey Times can now include Ground Time for Amadeus and Sabre users

EVN field is now extracted from Amadeus Car segments (TKT 18)

Segment stop over city codes / names are now available for Amadeus and Sabre users - for example we can now show that Flight QF1 is SYD to LHR via SIN

v1.0.27

This version introduces some new functionality whilst dealing with a couple of bug fixes

Bug Fixes:

Enhanced logic when matching Passenger Names between E-Tickets and PNR's

fixed an issue where Flown Flights were not correctly handled

fixed an issue where some Galileo seats were associated to the incorrect segment

New Functionality:

Customers can now select if they no longer wish to have all the email addresses pre-selected.

Customers can now select if they no longer need the system to retrieve E-Ticket details as part of the itinerary extraction process.

A 'Product Info' sheet is available for reference.

v2.2.1 - released 04 July 2019

This version is a simple release to improve stability and compatibility with Sabre Red Workstation 'classic' for those users who have not yet migrated to Sabre Red 360.

v2.2.0 - released 08 May 2019

This new version is released to introduce the following enhancements and bug fixes and is a mandatory update for all Sabre connected agencies due to the change in XML API version used

The solution is now using the latest Sabre XML API version 1.19

An issue where some MEP remark fields in an Amadeus booking file where incorrectly being presented as Car Segments in the Amadeus API has been coded around

Improvements where made to handle more scenarios for Flight Verification entries on Sabre when gathering flight details

v2.1.0 - released 11 December 2018

This release has been made to ensure the solution is now compatible with the new Sabre Red Workspace API (Native API) infrastructure. There are no other functionality changes in this release.

v2.0.4 - released 7 March 2018

Minor bug fixes released :

The Add Remarks button waspermanently disabled. This release resolves that issue.

Also resolves rare bug on Galileo DOCS lines where the passengerassociation is corrupt.

v2.0.3 - released 20 February 2018

Minor bug fixes released :

CIBT Logo and link to website is now shown for segments where the Visa requirement is unknown (usually whentravel is into the UK) - and the message advises to contact CIBT for further info.

v2.0.2 - released 20 January 2018

Minor bug fixes released :

System was unable to extract passenger nationality from DOCS remarks on Amadeus when just a single passenger was travelling.

The Refresh button was notretrievingthe newpassenger list correctly from the latest PNR.

v2.0.1 - released 11 January 2018

New features added after customer feedback :

Now includesdynamic URL's to be held in the configuration - so users can go directly to their CIBT portal when the system indicates a Visa is required

System can now add remarks to the PNR detailing the visa requirements

v2.0.0 - released 13 November 2017

This is first release of our new VisaEase solution

System now works with CIBT as the data provider and Visa procurement specialist

v1.10.0 - Released 04 July 2019

This new version has the following improvements / fixes

Availability Decoder is now looking up our Flight Class Extended tables to decipher the correct classes for each flight returned. Whilst this does slow down the capture process a small amount - the information being returned is now more accurate for your end travellers

The % or Amt Markup field can now be used on Fares captured with Itinerary Decoder. If you agency wishes to take advantage of this feature please contact us on [email protected] to have your templates updated

Fixed an issue capturing availability on Sabre Red 360 2.19.x after a screen change

Fixed an issue capturing shopping (WPNI responses) when using a 24H clock setting

v1.9.0 - Released 08 May 2019

This new version is released to introduce the following enhancements and bug fixes and is a mandatory update for all Sabre connected agencies due to the change in XML API version used

The solution is now using the latest Sabre XML API version 1.19

History Decoder now works for Apollo bookings

An issue where some MEP remark fields in an Amadeus booking file where incorrectly being presented as Car Segments in the Amadeus API has been coded around

An issue where some SVC remarks in an Amadeus booking file where incorrectly being presented as Phones in the Amadeus API has been coded around

Improvements have been made to the handling of Sabre requested meals (SSRs)

Coded around an issue on 2V (Amtrak) bookings on Galileo and Apollo where the fare was returned as blank data by the Travelport API

Improvements where made to handle more scenarios for Flight Verification entries on Sabre when gathering flight details

For History Decoder, we have expanded on the existing ability to select a single line and copy it, to now allowing the selection of multiple lines on the History decoder table to Copy the text (Ctrl+C), ready to be pasted into any other application (Ctrl+V)

here

We have introduced the ability to Print/Export from the History Decoder screen

Clicking the new Print/Export button will open the "Print Preview" screen where various options are available to print the currently displayed table (including after any filtering, sorting or grouping has been done by the user) or export to a number of formats including PDF, Excel or CSV files.

v1.8.1 - Released 20 December 2018

This was a small bug fix release that addressed an issue where some users could not copy the resultant output from the HTML window in rare occasions.

v1.8.0 - Released 14 December 2018

This new version is now compatible with new Sabre Red Workspace for all our Sabre users, as well as including the following small improvements

Rail Vendors are now correctly decoded against a new table within our SOA infrastructure

Fixed an issue where Sabre History wasn't being read in for some booking files

Sabre users now have access to Availability, Shopping modules once using new Sabre Red Workspace

Improved processing of Open air segments in Amadeus

Improved handling of Hotel Room Description for Galileo users

v1.7.1 - Released 5 September 2018

This new version includes the following improvements

Resolves an issue that was discovered when using the new Flight Class Description in a small number of cases

Flight leg details now have access to the new Flight Class Descriptions

Improves extraction of Hotel Room Description information for Travelport hotel segments

v1.7.0 - Released 20 July 2018

This new release of Decoder Suite introduces support for our new Flight Class Description lookup tables to ensure more accurate flight details are provided to customers (see below). This version also benefits from the following bug fixes

Improved handling of Frequent Flyer details on Galileo Group Bookings

Fixed an issue with 'time changed' flights on Sabre bookings still showing the old flight times

An issue that prevented History Decoder from reading in some bookings from Amadeus Selling Platform Connect has been fixed

Introducing our enhanced Flight Class Descriptions

This version of Decoder Suite implements support for our new Flight Class Description lookup tables that now handle airlines reusing Booking Designator codes in different markets. An example is A class on AF being ECONOMY on European flights and PREMIUM ECONOMY for all other flights. Decoder Suite is now able to pass more details of the flight (such as Start/End points, Equipment Type, Flight Number etc) into our new infrastructure to ensure more accurate class descriptions are returned.

v1.6.1 - Released 16 April 2018

This update includes a workaround for decoding the older cryptic Availability response from within Smartpoint for Travelport users.

v1.6.0 - Released 26 February 2018

This update has been released to work on the .net framework 4.6.2. It also contains a small bug fix for Sabre History not already being able to be read in to the system

v1.5.12 - Released 19 October 2017

Minor update addressing / introducing the following

Fixed an issue capturing Apollo Availability when using the 12hr time format

Updated Sabre History to handle the expanded History codes

v1.5.11 - Released 20 July2017

Minor update addressing / introducing the following

A fix has been made where Decoder Suite couldn't capture all Galileo Shopping responses from the FS entry in Smartpoint 7.3

Introduced the option to Exclude Waitlist classes from an Availability capture. Normally Decoder Suite will include classes that can be waitlisted as being available, this option allows the user to ignore any waitlisted classes

v1.5.10 - Released 28 April 2017

Minor update for users who use the 12/24 hr functionality. The logic has now been improved to ensure the correct time format is picked on first capture.

v1.5.9 - Released 9 January 2017

Minor update for Amadeus users - as a screen change meant that the system was having trouble picking up leg arrival times - and therefore miscalculating the total journey time.

v1.5.8 - Released 12 December 2016

Update for new Selling Platform Connect users - to allow a single instance of Decoder Suite to work with any open Command page.

v1.5.7 - Released 29September 2016

This update allows users to display the Fare Basis Code in the Shopping capture if required.

v1.5.6 - Released 28 July 2016

There was a small bug introduced in the 1.5.5 release where users were seeing an unexpected prompt when the solution was collecting fare information - this has now been fixed.

v1.5.5 - Released 28 July 2016

This release includes the following fixes / enhancements

Improved handled on Sabre Hotel and Car segments

Fixed an issue with Past Date End Date for passive Hotel Segments in Amadeus

Fixed an issue with Past Date passive car segments in Amadeus

We are now picking up the General Remarks from a PNR for template logic

v1.5.4 - Released 6 June 2016

A small bug was accidentally introduced that didn't allow users to capture Availability when using Galileo Desktop, this release addresses that issue.

v1.5.3 - Released 6 June 2016

This release fixes the following issues

1. Improved compatibility with Smartpoint 7.0 Shopping and Availability responses

2.Increased speed of Shopping/Availability and Time Table responses by introducing a new internal caching mechanism

v1.5.2 - Released 4 October2015

This release fixes the following issues

1. Several enhancements for handling of Amadeus Hotels

2. Several Amadeus Car improvements

v1.5.1 - Released 16 September 2015

This release was a minor release to address an issue with Amadeus TST's retrieval after Amadeus changed the screen layout

v1.5.0 - Released 30 June 2015

This release fixes the following issues

1. Improved compatibility with Smartpoint 6.0 Shopping and Availability responses

2. Minor improvements around handling of Hotel Address information

v1.4.7 - Released 19 Nov 2014

This release fixes the following issues

1. Improved compatibility with Smartpoint 4.0 Shopping follow on responses

2. Fixes an issue when hiding company logos on Shopping templates

3. Introduced 'EnglishCulture' configuration to force English language when required

v1.4.6 - Released 13 Oct 2014

1.4.5 was not downloading for some customers, so was republished.

v1.4.5 - Released 10 Oct 2014

Fixed an issue with Amadeus and Eurostar not being picked up correctly

v1.4.4 - Released 08 Oct 2014

This release is a small release that corrects a compatibility issue with the soon to be released Smartpoint 4.0 from Travelport.

v1.4.3 - Released 12 May 2014

This release builds on 1.4.2 byfurther enhancing some error messages that are displayed. A time out feature was added when screen scraping results from Smartpoint to further stabilise this platform.

v1.4.2 - Released 24 Apr 2014

This release builds on 1.4.1 by making the new Error Handling infrastructure available across Shopping, Availability, Timetable and History functions. We also introduced a routine to test for the presence of Smartpoint screen data for Availability, Timetable and Shopping responses on some slower computers.

v1.4.1 - Released 14 Apr 2014

This release is geared towards improved handling of errors

We have further improved the compatibility with Smartpoint 3.0 when extracting details from Shopping, Availability and Timetable screens

Introduced a whole new Error handling infrastructure that is able to capture and collate errors encountered during an extraction of Itineraries to ensure the rest of the extraction continues. This means that if an error was encountered during the extraction of one sub component (such as Fares) the system will skip the extraction of that area and continue extracting as much as possible from other areas (flights, cars, hotels, passengers etc)

v1.4.0 - Released 03 Dec 2013

This release introduces compatibility with the recently released Smartpoint v3.0 for Travelport users

v1.3.3 - Released 14 Nov 2013

This release introduces a number of significant improvements

The handling of Sabre Flights, Hotels, Cars and Fares has been enhanced and rewritten to cater for more formats and missing elements and will make the system a lot more stable for Sabre users.

The Time Table decoder is now able to handle the 'connections' responses introduced by Galileo

A bug in the availability decoder was addressed where some responses that included some low cost airlines would repeat the low cost availability lines through out the captured response

v1.3.2 - Released 01 Oct 2013

This is a small patch release to address a compatibility issue with Galileo Desktop version 2.6

v1.3.1 - Released 7 May 2013

This is a small patch release to address an issue for some Citrix / Terminal Server environments with the new Smartpoint integration delivered in 1.3.0

v1.3.0 - Released 25 April 2013

A new version of our Decoder Suite has been released and includes the following fixes and enhancements

Passive and Live segments are now sorted in the correct order - there were instances where bookings having a Passive segment before a Live segment would show the Live segments first and then the Passive segments

Cabin Baggage 'passengers' in Amadeus are now handled correctly

The 'Shopping Options' are now renumbered before being placed on the clipboard if any have been unselected in the response (So if you choose option 1, 3, 4, 6 & 10 these will still show as option 1,2,3,4,5)

Travelport Smartpoint integration is now available

Availability- The 'Num Pages' option is unable to work in the Smartpoint environment - however, to capture more than one page of Availability, you can perform all the relevant 'A*' or 'More Flights' entries in Smartpoint FIRST, then when you click the availability button in Decoder Suite, it will capture all the flights displayed on screen.

TimeTable- No change in functionality from Focalpoint, 'Num Pages' works fine for this command

Shopping- The 'Num Pages' option has no effect when capturing Shopping responses as Smartpoint brings back all the responses in 'one hit' unlike Focalpoint. Please note : the capture can take considerably longer due to the amount of information being processed on a Smartpoint shopping response - a typical 30 option response can take unto 25 seconds to process.- Decoder Suite is compatible with any responses generated by using the Smartpoint Smartpanel tool

Itinerary / History- Both of these components were compatible with Smartpoint already

General Information- If Smartpoint is open on the workstation, Decoder Suite will attempt to take the capture from Smartpoint first - if this is not successful it will then revert to capture the response from Focalpoint as it will assume the user has Ctrl+F12 into Focalpoint from within the Smartpoint environment.- It must be understood that Decoder Suite is currently using a 'workaround' provided by Travelport to achieve this level of integration and there have been instances where the data captured is incomplete or doesn't work 'first time'. Users are asked to be patient with the current level of integration until a more robust solution is made available in Smartpoint for working with 3rd party applications such as Decoder Suite.- There have been instances where using Decoder Suite on Smartpoint for the first time throws a large "Oops' error from Smartpoint. This has been tracked down as a problem with the Smartpoint installer process on some workstations and has been reported to Travelport for investigation. If this does occur, an uninstall and reinstall of Smartpoint will fix the issue.

v1.2.11 - Released 30 October 2012

A new version of our Decoder Suite has been released and includes the following fixes and enhancements

Introduced support for the new MK HTL segments for Travelport users. The system is now able to extract information from the P- and H- fields and look up Hotel Address information for any hotels which have the P- field populated.

Introduced new fields in the stored fare and electronic tickets (for all users) which can now be output on customer itineraries Fare Construction Text Form Of Payment Information Endorsement Text

Fixed a bug on Availability where some screens could not be extracted when using 'LINK' responses (such as EK)

v1.2.10 - Released 11 July 2012

The latest version of Decoder Suite has the following resolved issues and added functionality

Shopping on Amadeus was not picking up Journey Time

Time Tables on Amadeus was not picking up Journey Time

When retrieving RTSVI details on Amadeus, for UN and some GK segments, this was failing

For Galileo users, the system now automatically performs all the 'view extra classes' entries for each line to ensure we extract all classes (it was found that some airlines where putting Economy classes on the additional lines so some flights were not reporting that Economy was available when indeed it was)

v1.2.9 - Released 11 June 2012

This update resolved the following issue on Amadeus

Shopping extraction on Low Cost carrier that do not provide TAX details was failing

v1.2.8 - Released 04 May 2012

This small update was released to address the following issues

History Decoder was crashing on Amadeus when having to perform a MD entry

Some codeshares were not being picked up correctly on Amadeus

v1.2.7 - Released 25 April 2012

This version of the Decoder introduces some new functionality for our Amadeus users and includes one or two bug fixes

We are now extracting 'net Fare' indicators from the FXC/FXD shopping responses, for some agencies these will start showing as a small gold STAR icon next to the Fare Price to alert you to the fact that you are sending NET prices.

We are now also capturing the TAX information from the FXC/FXD shopping responses, so if you wish to show the TAX amount we can now update your template to display this information for each fare captured

Fixed an issue with capturing fares with EXCLUDED TAXES on Galileo.

Fixed an issue that could cause the system to crash if a DI.AC- field was present but empty

There have also been several underlying improvements in speed and stability in our Navitas Application Framework that this version benefits from

v1.2.6 - Released 22 March 2012

This release is a small maintenance release with the following improvements/changes

Some Amadeus Fares where not being read out correctly in the previous release, this has now been addressed

Some Amadeus Flights where not being read out correctly in rare circumstances, this has now been resolved

v1.2.5 - Released 20 March 2012

This was a minor release to address a compatibility issue with Galileo agents who haven't upgraded to 'Travelport Agility' fully.

v1.2.4 - Released 16 March 2012

This was a minor release to address an issue with some Eurostar bookings not being successfully retrieved from the Galileo GDS.

v1.2.3 - Released 14 March 2012

This release fixes a bug introduced in 1.2.2 where Itinerary Decoder no longer worked on pass flown or passive segments on Galileo.

v1.2.2 - Released 14 March 2012

This release introduces the new History Decoder functionality with the following features

Available for all Amadeus, Galileo and Sabre bookings

Simply retrieve the booking file is question and click the History button, the system will present a grid that allows the user to view the history in a sortable, group-able grid.

Each entry in the History is shown with the relevant R., RF or 6 field data (Received Field) and date and time the PNR was ended with the changes.

Each column is sortable and filterable

The history flows in Earliest First format by default, to the latest things to happen to the PNR are shown LAST

This release also has the following BUG fixes / enhancements

TimeTable decoder now works when using the ACTN follow on entry

Availability on Galileo now caters for the screen changes on Carrier Specific responses

Availability on Galileo now caters for the screen changes when asking for One World or Star alliance

v1.2.1 - Released 22 Dec 2011

After yesterdays release, a few agents provided some feedback, so we have added the following

Templates can now stipulate the default Time Format to be selected when using the new 12/24 hr selector

If your agency doesn't take advance of the new 12/24hr selector - it is now hidden from screen to alleviate any confusion

In extreme cases, some users lost the ability to paste HTML results into their email client of choice - this has now been addressed

v1.2.0 - Released 21 Dec 2011

This latest release brings a whole new range of enhancements and bug fixes

Bug Fixes:

Hotel Confirmation Numbers are now included for Sabre users (TKT 211)

SUR segments no longer crash Decoder Suite for Sabre users (TKT 211)

Correct number of stops is now showing for direct connection flights for Sabre Users (TKT211)

EK Limo segments no longer crash Decoder Suite on Sabre (TKT 211)

The 'Change of Day' is now correctly calculated for flights that are less than 12hr duration for Amadeus users (TKT199)

Hotel Address was not correctly extracted is some circumstances (TKT94, TKT18)

Incorrect Terminal information was being displayed in some circumstances (TKT86)

Availability Decoder now correctly handles follow on "All Classes" response for Galileo users

Availability Decoder now sorts the 'available cabins' in correct order, Premium First, First, Business, Premium Economy, Economy

A change has been made to some network settings to better cater for older Routers/Firewall that would fail with the error code 417 (Expectation Expect100Continue error)

New Data Extraction:

Segment stop over city codes / names are now available for Amadeus and Sabre users - for example we can now show that Flight QF1 is SYD to LHR via SIN

Itinerary Remarks stored in the PNR are now available for display on the Itinerary output

New Features:

Users can now switch between 12 and 24hr time formats directly from the interface

Users can now select what data from the results will be copied across to the clipboard (for example, on a Shopping response, the user may only wish to select option 1,3,4,6 to be sent)

Users can now add a Markup to each fare captured from a Shopping Response, this can either be by specifying an Amount or a Percentage

The 'Data Copied' confirmation prompt has been replaced so that users no longer have to click a button to close it as it automatically closes after a few seconds.

Please note, that to take advantage of some of the above new features, your template may need to be adjusted, so please contact us through [email protected] to have your templates changed if required.

A 'Product Info' sheet is available here for reference.

v1.1.16

In this release, Navitas Solutions has updated the Shopping Decoder to recognise the new FXD responses for Amadeus users.

v1.1.15

This is a simple maintenance release to change some underlying "Clipboard" management code for Citrix users.

v1.1.14

Navitas Solutions has released the latest update to our popular Decoder Suite application. The following items are included in the latest release

Decoder Suite is now able to handle the latest changes to the availability responses outlined by Travelport in PA1269

A 'Product Info' sheet is available for reference

API Change

With the release of 'new Sabre Red Workspace' (nSRW) the API that is used to communicate with the Sabre GDS has changed. In previous Red Workspace environments, we used an API known as the EMUAPI (Emulator API). In nSRW there is now a 'NativeAPI' that is used instead. When agencies upgrade to the nSRW they no longer have access to the EMUAPI and our tools stop operating as expected.

Navitas Sabre Connector

To ensure our tools keep working with the nSRW, Navitas Solutions has had to redevelop each application against the 'NativeAPI' and release a generic 'Navitas Sabre Connector' to the Sabre Red App Centre to facilitate communication.

The 'Navitas Sabre Connector' must be purchased for your agency from the Sabre Red App Centre before any of our applications can work with the nSRW. To process an order for the 'Navitas Sabre Connector, please visit the following page,

https://www.sabreredappcentre.sabre.com/apps/Navitas-Sabre-Connector

Validating Purchase / Install

Once the 'Navitas Sabre Connector' as been purchased and assigned to your PCC, a restart of Sabre Red Workspace may be required to apply any updates to the software available on the users workstation. To validate the 'Navitas Sabre Connector' has been installed, users can visit the 'Help -> About Sabre Red Workspace' menu item,

[email protected]

Then click the 'Configuration Details' button on the screen displayed,

Then sort the list by 'Plug-in Name', and scroll through to see if the 'Navitas Sabre Connector' is indeed installed,

Compatible Version Numbers

All Navitas Solutions 'off the shelf' products have been migrated to utilise the new 'NativeAPI' as of the below releases

Decoder Suite v1.8.0

Itin to X v2.2.0

VisaEase v2.1.0

The following 'Bespoke Solutions' have also been updated

Focus Fare Finder (Client) v3.3.0

Focus Fare Finder (Admin) v3.2.0

Pricing

Whilst the licence fees for our 'off the shelf' products have not changed, all agencies must be aware that Sabre levies a per user / per month charge for using the 'Navitas Sabre Connector' (even on free software). Navitas Solutions is endeavouring to cover this charge as part of the monthly fees already charged, however this policy may change if higher than expected fees are charged by Sabre.

All 'bespoke solutions' will have the per user / per month charges invoiced to your agency as these cannot be covered by Navitas Solutions.

All queries should be raised with Navitas Solutions via as per normal.

Amadeus has made us aware of several pre-requisites and procedures that must be adhered to / performed to ensure their +Script Plugin is up and running within the Selling Platform Connect environment. The +Script Plugin is the 'API' we use to gather information from the GDS and is the main pre-requisite for our tools to work successfully on Amadeus Selling Platform Connect.

Please see the below link to the Amadeus help desk website that outlines all the procedures, settings and configuration required to setup +Script Plugin on a users workstation,

https://servicehub.amadeus.com/c/portal/view-solution/3874334/en_US/selling-platform-connect-unable-to-run-a-navitas-script

PLEASE NOTE: The above link have has provided to us by Amadeus and is provided as a courtesy to our customers - any problems or queries about the procedure outlined by Amadeus must be raised with Amadeus help desk directly.

Other pre-requisites Amadeus require are

Must be using Internet Explorer to access Selling Platform Connect

You local Amadeus office must deploy links to our software within the Scriptsmenu item on the toolbar available within Selling Platform Connect.

To clarify - Navitas Solutions is not able to provide support or assistance in the installation / configuration of Amadeus Selling Platform Connect or the +Script plugin API required, and all questions and queries must be directed to the Amadeus help desk in the first instance.

PLEASE NOTE: THESE INSTRUCTIONS ARE ONLY APPLICABLE TO THE 'OLDER' SABRE RED WORKSPACE AND ARE OFFERED AS A COURTESY BY NAVITAS SOLUTIONS AS WE HAVE BECOME FAMILIAR WITH THE PROCEDURE REQUIRED BY SABRE RED TO ACTIVATE THE SABRE EMULATOR API. ALL SUPPORT QUERIES AND ISSUES EXPERIENCED WITH THIS PROCEDURE MUST BE RAISED DIRECTLY WITH SABRE.

IMPORTANT NOTE: THESE INSTRUCTIONS MUST BE PERFORMED WHEN LOGGED INTO THE WORKSTATION AS THE LOCAL ADMINISTRATOR ACCOUNT. BEING LOGGED IN AS A USER WITH ADMINISTRATOR PRIVILEGES DOES NOT ALWAYS PROVE SUCCESSFUL.

Open Sabre Red Workspace.

Select Tools -> Options from the main menu

On the screen that appears:

1) select the Sabre System -> Advanced option

2) ensure the Sabre Emulator API option is checked

Next

1) select the Sabre System -> Connection option

2) ensure the Java TA Share option is selected

Sabre Red will now prompt to restart. Allow this to occur.

CHECKING IF THE SABRE API IS NOW READY

When Sabre Red restarts it should now have JTAShare written in the Information area at the bottom of the Sabre Red Screen

Open up Windows Explorer and navigate to the c:\windows directory. The Sabre API is just one file emuapi.dll that should now be downloaded into the directory.

If either of the above has not occurred, please try these instructions again ensuring you are logged in as thelocal workstationadministrator. If the problems persist, please seek support from your local Sabre office.

Summary

The Amadeus +Script Plugin provides a bridge mechanism that allows the existing Navitas Solutions scripts to communicate with the new Amadeus Selling Platform Connect when using Internet Explorer. Due to the way this bridge operates, Amadeus have advised us that the user is required to follow a set procedure to notify the bridge (and therefore the Navitas scripts) which OfficeID/IE Tab is currently being used.

Therefore, when moving between Office IDs, the user must select the Office ID from the display in the bottom right corner of Selling Platform Connect. Doing so refreshes the current API session and allows the Navitas scripts to connect to the specific Office ID the user is moving into.

If this method is not used, there is no guarantee that the Navitas scripts know which Office ID to work from when moving between Internet Explorer tabs.

Process

Open Selling Platform Connect as usual and sign in.

The Navitas scripts can be opened either using the Scripts menu or from using pinned taskbar feature in Windows. These scripts can be left open or closed and reopened as necessary. The only exception is the Navitas EAN (Expedia) Integrator as this MUST be closed every time as no refresh is available.

To move in to another Office ID, click on the current Office ID from the bottom right hand corner and select the new Office ID. This opens a new Internet tab with the new Office ID displayed. You can now click in to this tab and work in the new Office ID. The Navitas scripts will pick up PNR data from the new Office ID.

NOTE: Switching back to any previously opened Office ID must also be done using the list, even if the office ID is already open in another tab in Internet Explorer. This is also required if the user has finished using the second tab, the switch back to the first tab must be performed using the list before closing the second tab in Internet Explorer.

If the Office ID is already open in a tab, it will flash orange, click in to the tab and the following prompt should be displayed select OK to continue, the Navitas scripts now know to use this Office ID once again

You can manually add a link to the Sabre toolbar for Decoder Suite (and other tools).

To do this (once you have run the installation file from our website) go to Tools, click Agency Applications then Configure Agency Applications.

Click Add, specify a name i.e. DecoderSuite and Browse for the path (in the C:/navitas folder) then tick the Add shortcut to the toolbar check box. Click OK.

(should look something like this)

A copy of the general user guide can be downloaded below for distribution to users if needed.

The local data tables arethe collection of tables to encode and decode Viewpoint request dialogs and output screens.

Examples are cities, airports, reference points, airlines, hotel chains, and car companies

From time to time these will need to be updated, and we might ask you to do this if a new airport code has been introduced for example.

To do this you must go in to Viewpoint - once in Viewpoint simply click the Web button

Click the 'Click here to refresh your tables' link

Your local tables will be updated - any old records deleted and any new records added!

v3.1.6 - Released 09 February 2018

This update addresses a minor bug where hotels that have not loaded Smoking Preferences against their room types could not be booked.

This release also now includes the Passenger Name (set against the first room for each booking) in the AdditionalData field which should then be reflected on the reports generated from EAN and assist in reconciliation of bookings.

v3.1.5 - Released 03 January 2018

This update focuses on improving the speed when searching for locations from the 'City, Landmark or Airport' filter/dropdown. The system now limits the number of results being returned for both Airports and Regions (City/Landmarks) and make the overall search experience much better.

In the example below, the old search would try and return over 40,000 matches for 'par' and the system would sometimes freeze, however as the below capture shows - the search is now significantly quicker.

PLEASE NOTE: This version and all versions going forward will now require the .net 4.6 framework to be installed on the workstation in order for Expedia Integrator to work (previously we targeted .net 3.5sp1)

v3.1.4 - Beta released to selected agencies for testing

v3.1.3 - Released 30 October 2017 (Mandatory Update)

This update focuses on improving stability when confirming prices to Hotels when booking and some minor interface updates that have been requested by users

Improved the logic when confirming pricing with hotels to reduce the number of Price Mismatch errors being returned

Fixed an issue where some passive hotel segments where not being created when using an Apollo PNR

We are now displaying a full breakdown of the Hotel Fees returned by the Hotel on the Room Availability and Create Booking screens. A new 'i' icon is available next to the Fee Total and hovering the mouse over the icon displays something like

Dates have been added to the Nightly Rates breakdown (on both Room Availability and Create Booking screens) to further clarify pricing for each nights stay

The calendar title background has been made white to be compatible with some site who use the old Windows 'Classic' UI Theme

The 'Processing...' popup has been moved to make it easier to read any prompts return when performing an initial hotel search

v3.1.2 - Released 20July 2017

This is a smallupdate to include the following bug fixes or enhancements

We are now displaying the Total and GP Share values on the final confirmation screen at the end of the booking process

The room availability screen now shows how many rooms are available from allocation

The system will no longer include the 'Hotel Mandatory Tax' amount in the totals displayed on the final confirmation coupon/voucher Hotel Collect rates, these will still be detailed in the 'Mandatory Tax' section of the 'CheckIn Information'

Small updates required by specific customers

v3.1.1 - Released 16June 2017

This is a small bug fix release addressing the following

An issue where searching could not be performed on workstations using a comma as the decimal separator for currency has been resolved

Introduced a new 'Deal' icon as the previous one was proving hard to read on some monitors

Introduced a new icon to denote 'Hot Deals' for those with access to MOD rates (this will depend on the commercials with EAN)

v3.1.0 - Mandatory Update Released 02 June 2017

EAN have introduced a whole new set of geographical definitions that can be used when searching for hotel locations. Previously users had the ability to search for approx 195,000 locations globally, however with this release, this has expanded to over 350,000 'regions'. Update 3.1.0 includes these new geography definitions into the Expedia Integrator platform.

Other improvements or enhancements are:

The solution has changed to use a localSQLite database for the geography definitions to improve speed when searching through almost double the number of records. (This also removes the reliance on the SQL CE 4.0 installer from Microsoft)

We have addressed an issue where Amex credit cards may be incorrectly deemed invalid

We have improved some of the error handling when Price Mismatches are returned from the Hotels during a reservation request

We are now using GZIP compression in the communications from EAN to improve speed and bandwidth usage

We are now using HTTPS POST Body values to rectify any limitations placed on URI length on some networks

We have rectified the 'Expect 100 Continue' issues experienced on some customer networks

We have introduced the ability to perform a Searched based on Region ID from the new Geography definitions instead of Lat/Long requests (if you wish to take advantage of this new search, please let us know)

v3.0.15 - Mandatory Update Released 16 February2017

This release addresses the following

Addressed the issue where the EAN API had been changed and some information was no longer being returned, which caused Hotel Searches to not return any properties

Fixed an issue where some users were accidentally able to select the Expedia Affiliate Card as payment on Hotel Collect rate bookings

Improved handling of search results when no hotels are returned for one rate but may still be available at other rate levels

Updated Hotel List logic to address an issue where searching for some hotels would return results in different areas

Updated Log files to record a lot more processing information

Introduced new logic to handle additional situations when Hotels are not returning with their closest Airport code

v3.0.14 - Released 24 January2017

This release addresses the following

The Total Price for the hotel stay is now displayed in Bold on the main Hotel Search screen

Fixed a minor issue with the Maps that wouldn't allow certain destinations to display correctly

Hotel 'Featured Image' is now always the first picture displayed on the Availability screen

Hotel Image thumbnails now show a tooltip description of the picture

Removed redundant Hotel Policy wording from the Create Booking Screen

Included new Visa payment wording to comply with Visa payment mandate

Updated links to new T&C from EAN on Create Booking Screen and Vouchers/Confirmations

Switched the system to use the EAN CDN API endpoints

We have increased the 'time out' when creating bookings with multiple rooms

In this release we have also included three new features

Agencies can now select to have both EAN Affiliate Collect Card and Credit Card payments available on the Create Booking Screen. When this feature is activated (new EAN CID's are required) the system will ask the user what type of payment method will be used for the booking when doing a Hotel Search. The user has the option of 'Expedia Affiliate Collect Card (On Account)' or 'Customer / Corporate Credit Card'

Multiple Room Images are now displayed for each room type on the Hotel Information screen, users can scroll through the pictures to see various views of each room

A new Occupancy tab has been added to each rooms description to advise how many people are included in the rate quoted, and how many people the room is able to accomodate

v3.0.8 - v3.0.13

These were internal or Customer Specific releases with no new functionality for general use.

v3.0.7 - Released 4 October 2016

This release addresses the following

Expedia Affiliate Network (EAN) have introduced a new algorithm for the calculation of Gross Profit Share, this release includes the new calculation to ensure we are displaying the correct amounts on screen for those showing GP Share information

Some minor screen and error logging tweaks

v3.0.6 - Released 9 September2016

This release addresses the following

Fixed a small bug for non en-US users which occurred when switching to the MAP view

v3.0.5 - Released 5 September2016

This release addresses the following

We have upgraded the solution to use version 30 of the API from EAN

The Hotel / Room availability screen has been updated to highlight any important Fees / Instructions received by the hotel.

If a hotel has provided information about Mandatory Fees, the 'Notifications/Fees' tab now highlights in RED.

If a hotel has provided Special Check In Instructions, the 'Check In Details' tab now highlights in RED.

'Special Check In Instructions' are now shown in a new section when available (as per above, the tab will highlight in RED when these details are available)

The new 'Special Check In Instructions' are now output on the confirmation / vouchers produced at the end of the booking creation process

A bug has been fixed which meant that some Hotel Collect bookings where sometimes not successful

The system can now correctly handle the situation where a hotel doesn't return any images at all for display in either the screen or confirmation/voucher output

v3.0.4 - Released 23 August 2016

This release addresses the following issues

Full validation is now carried out on the various fields on the Booking Creation screen before the booking is submitted to EAN

The screens have been changed slightly to reduce wasted space and allow more hotels to be displayed at once on the Hotel List response

We have updated the Airports, Regions and Points of Interest to the latest files from EAN

and introduced some updated functionality

'Search Point' is now shown on the map view so users can tell just how close hotels are to the search term entered. When searching using a postcode, the pointer will show as close to the centre of the postcode area as possible. In the below example, we searched for hotels around the Spanish Steps in Rome, this is now indicated bya Purple pointer icon on the map

When the map opens to show all Hotels in the list, the map now centres on the Search Point instead of on the first hotel in the list. (If you select to show a specific hotel on the Map, then that hotel will still be shown in the centre of the map).

Agencies can now choose a new Sort Order to be the default on the Hotel List screen (if your agency wishes to introduce this, please contact us), the options are

Budget - sorts by profitability, giving preference to hotels at the budget end of each market

Champion - sorts by profitability, giving preference to hotels in the middle of each market

Premium - sorts by profitability, giving preference to hotels in the top end of each market

High Margin - based on Champion sort, however gives preference to hotels giving the biggest margin percentage

Proximity - sorts the results by distance from the initial search point such as Airport/City/POI etc

If a hotel has Mandatory Taxes applicable to the hotel stay, these details are now clearly shown with the pricing details of each Room (the tooltip also points the user to the Notifications/Fees tab for more details about the taxes applicable)

The Mandatory Tax details are now shown on the Create Booking screen in the Price Breakdown section

Gross Profit Share is now being displayed for Hotel Collect bookings (if yours isn't please contact us as this also requires a configuration change with EAN).

v3.0.3 - Released 7 June 2016

This bug release addresses the following issues

Fixes a bug where non English numeric formats would cause the system to crash when switching to Maps view or when selecting a Hotel Filter

Further improved the handling of Package Rate hotel issues being experienced by the EAN API (Ticket 143439)

v3.0.2 - Released 19 May 2016

This bug release addresses a few issues that have been discovered since the release of version 3.0.0, namely

EAN have acknowledged a fault in their API for Package Rate hotels which is returning incorrect information. This may mean that for some Package Rate hotels, when doing a follow up Availability, the price may change. This version includes a temporary workaround provided by EAN to ensure follow on Availability is retrieving the correct Package Pricing. EAN continue to investigate the root cause of the issue (Ticket143439)

Many customers have experienced instability when trying to complete a booking with Room Charges being reported as different, and responses of 'Invalid Request' - this has now been resolved

Resolved a problem when performing a search using Postcode where the postcode could apply to several areas

v3.0.0 - Released 06 May 2016

Our latest version of Expedia Integrator marks a significant move forward in features and functionality for all users. The key points for this release are:

Access to Hotel Collect rates available from EAN. These are rates that allow the user to pay for their stay with the hotel directly. This is vitally important in markets such as the UK as it will allow your customers to reclaim any VAT paid as their own company is being billed for the service directly.

Maps - yes, they are finally here! You can now see all the returned hotels plotted on a map and access the hotel rate information directly from the map display.

Updates to confirmation / voucher information.

Various Bug fixes and updates

New Rates, More Choice

With this new release, the Expedia GDS Integrator now has access to three types of rates from EAN:

Expedia Standalone Rates, these are prepaid rates at Expedia standard rates

Expedia Package Rates, these are prepaid rates at discounted package prices and are optionally available if there are flights booked for the destination

Expedia Hotel Collect Rates, these are 'pay on departure' rates where the hotel collects the payment directly from the traveller

In previous versions of Expedia GDS Integrator, the system always displayed the lowest rate if a hotel returned both a Package and Standalone rate. With version 3 we are now displaying all three rates on screen so you can compare the pricing for yourselves and choose which is better for your clients. On the main Hotel List display, users will now be shownup to three rates for each hotel, for example

In the above example, the first line is a Prepaid Package rate, denoted by the Credit Card and 'Plane + Bed' icons. The second line is a Prepaid Standalone rate, denoted by just the Credit Card icon. The last line is a Hotel Collect rate, represented by the Wallet icon.

NB: By default, all Hotel Collect rates are returned in the local currency of the Hotel, as this is the amount that will be billed to the customers credit card on check out, however if you hover the mouse over the 'Nightly' or 'Total' rate, the system provides an approximate value in your agencies local currency for comparison.

The booking process remains the same regardless of the rate chosen, however if your agency uses the Expedia Affiliate Collect Card for payments, these cards cannot be used for Hotel Collect properties, so a credit card will need to be entered on the 'Create Booking' screen.

If your agency wishes to have access to Hotel Collect rates, please contact your Expedia Representative as they will need to order a new Hotel Collect CID and provide the details to Navitas Solutions.

Show it on a Map

With version 3 of Expedia GDS Integrator we have introduced one of the most requested enhancements, a Map view. When users have performed a Hotel search the interface is now split into two tabs, one will show the default Hotel List display and one now displays the new Map display.

All the blue icons represent one of the hotels that has been returned in the Hotel search. Users can click on anicon to display information about the rates available at that hotel, such as

The blue icon turns red to show the currently selected hotel, and the rate display is shown at the bottom of the map screen. Users can choose to select a rate from this display.

Users can also switch to the map display to show the location of a hotel from the list view, to do this, click on the 'Show On Map' icon at the top of the chosen hotel

The display will automatically switch to the Map tab and zoom into the selected hotel.

At all times when using the Map, users can pan (click and drag the mouse) or zoom and switch tosatellite view using the controls on screen

Ensure your customer is better informed

The EAN launch requirements have changed over the last few years based on customer feedback, as such our confirmation / vouchers have been updated to include the following information

Check In Information

Any extra checkin information provided by the hotel is now automatically displayed on the confirmation / voucher

Taxes and Fees

The confirmation / voucher now displays information about any mandatory taxes and fees charged at the hotel that are not included in the rate. Information about optional extras available at the hotel are also now shown for reference

Terms and Conditions

It is a requirement that a link to the Terms and Conditions is provided on the confirmation / voucher. The footer has also been updated to display the correct supplier name of Travelscape LLC (instead of Expedia or EAN etc)

Hotel Collect Cost Breakdown

Finally, for all Hotel Collect bookings, a full breakdown of the costs is displayed so that your customer has this information when checking out of the hotel and know how much they are to be charged

NB : All customers with customised confirmation / vouchers have also had their templates updated to reflect this new information.

Bug Fixes

Version 3.0.0 of the software also addresses the following outstanding bugs

Resolves the 'Object not set to an instance of an object' prompts that could occur if the hotel did not return any pictures of the property in a Hotel search

Resolves issues being faced when searching for Hotels in locations that contained a ' character in the place name

We have included the latest list of destination cities / points of interest available with EAN. Several previous entries have been updated to include new areas and new names etc

v2.0.2 - Released 16 Nov 2015

Version 2.0.2 rectifies the issue where the Gross Profit Share figures disappeared from the interface after the 2.0.0 update. This was due to a small change in the logic required now that we are using the REST protocol when communicating with EAN.

v2.0.1 - Released 6 Nov 2015

Version 2.0.1 was a small update required for those agencies accessingthe system using a non UKDate/Time format

v2.0.0 - Released 4 Nov 2015

Version 2.0.0 is a MANDATORY updateas we have migrated from EAN's old SOAP interface to use the REST protocol instead. The SOAP infrastructure is being turned off at the end of November 2015 so those that remain on an old version will no longer be able to use the software.

Apart from the above protocol change, this releaseincludes the following enhancements to functionality and logic.

On the main Hotel List screen, the system now provides a list of filters that can be selected to reduce the hotel list according to featured amenities.

NOTE: The filters listed are those provided by the Hotels to EAN and are not always representative of the actual amenities provided by the hotel. For example, several cases show that a hotel may not have selected to providethe 'breakfast' filter but do still provide a breakfast option with some room types.

When creating a booking with EAN, the user now has the option to include 'Special Request' information for the hotel.

The request information is added to the PNR as a Itinerary Remark, such as

The request information is also displayed on the Confirmation screen presentedby Expedia Integrator software.

NOTE: The system automatically adds the line "SPECIAL REQ NOT GUARANTEED AND AT HOTELS DISCRETION". The special requests do not appear on any of the EAN generated itinerary confirmations however they do appear on the Travelnow.com website.

When submitting the booking details on the 3rd screen, the system now performs a check directly with the hotel for any changes to rate or room availability. If a rate change is found, the user is now informed and is given the choice to continue to create the booking using the new rate or not.

The system is now sending in a Unique Identifier for each booking automatically which consists of your PCC/OID plus a 16 digit GUID

Logging can now be switched off if required (controlled centrally, so please let us know if you no longer wish the system to log its activities - it can be activated again if a problem occurs that needs to be looked at)

The list of 'Points of Interest' has over 4000 new entries

Various other small bug fixes and speed improvements

v1.1.6 - Released 25Nov 2014

Version 1.1.6 is a MANDATORY update as it handles some changes made by EAN with the API. This release removes all Venere product until the cut over to 'Hotel Collect' is complete.

Due to confusion by some users, this release introduces a change to specifying children for a booking. The user must now specify 'how many children' and then specify 'each childs age'.

This release also introduces the ability view the Confirmation/Voucher response for existing bookings. When launching the product on a GDS PNR containing an Expedia Integrator hotel segment, simply select the "Edit Exiting" button from the lower right hand corner of the display.

On the list of hotel segments that appears, simply click the 'View Confirmation' button to redisplay the confirmation/voucher screen. (as shown below on release 1.1.2)

v1.1.4 & v1.1.5- Internal / Customer specific Release

These versions where forinternal / customer specific release with no general release notes

v1.1.3 - Released08 Jul 2014

Version 1.1.3 is a very minor update to fix an error prompt that can occasionally occur when hotels have not loaded their postcode into the EAN database.

v1.1.2 - Released03Jul 2014

Version 1.1.2 is a major update to the Expedia Integrator and introduces a key new feature - customizable output. When a booking has been completed, a new Confirmation Window is displayed to the end user

The contents of the 'white' area on this screen is 100% customisable to each agencies needs, from a full confirmation through to a 'pre paid voucher'. The above screen shot shows the default output provided if no customisation has been done.

As can also be seen, users are able to email a copy of the confirmation to email address(s) as well as place a copy of the output onto the windows clipboard for pasting into Email, Word Documents etc (as per our Decoder Suite).

In order to activate the email functionality, Navitas Solutions needs to be provided with the following

SMTP server address

User name (if required)

Password (if required)

SMTP Port Number

If your SMTP uses SSL

A default 'from' email address (something like [email protected])

If your agency hasn't supplied these details, the 'Send' button will be disabled.

Other Updates

Cancelling bookings with multiple rooms is now fixed

v1.0.4 - Released13 Feb 2014

The version 1.0.4.0 release incorporates a range of improvements aimed at giving the user a greater experience when searching, creating and maintaining hotel bookings.

Search Improvements- Postcode Search

Users are now able to enter a Postcode/Zipcode when searching for hotels.

If there are multiple results for a given Postcode, a list is presented to the user to allow them to further quality the preferred location.

Search Improvements - City, Landmark or Airport

The system now uses a local SQL Compact Edition database to hold all the EAN location data for Cities, Airports and Landmarks around the world. This has significantly improved performance on displaying the drop down of suggested matches to the user input.

When entering a common word, like MAN or NEW, the system is much quicker to respond. If there are 3 characters typed in, the system displays the main airport matching that code, if available, first - followed by all other airports containing the search phrase - airports are denoted by having their Airport code in parenthesis () characters after their name. Following this all Regions matching the phrase are displayed.

When entering more than three characters the list shows all Airports, Regions and Landmarks that match the search phrase. Obviously the more characters typed increases the likely hood of closer matches being found in the system.

At all times, the list is displayed in the following order

Results that BEGIN with the search phrase

Results that CONTAIN the search phrase

NB : There is no longer a need to search for airport codes using the (xxx shortcut with this release.

Search Changes - Sorting / Support Number

Once a search has been complete, the user always had the ability to sort the returned results using a drop down list of options. This drop down list has been relocated to the footer of the search screen in version 1.0.4.0. The support number for the EAN help desk has also be relocated to this area of the screen.

Create Booking Improvements - Auto Populate / Selection

To further improve the GDS to Expedia integration, and cut down on key strokes needed to create a booking, the system now performs the following

- Automatic population of GDS booking Passenger names

The passenger names are read in from the booking file open in the GDS and best match logic is used to assign each room a name. If there is only one room being booked, the room is filled with the name of the first passenger in the booking. If multiple rooms are being booked, the system will fill each room with the first passenger from each Surname group, if available, or with each passengers name if only one surname group is available.

- Auto selection of Bed Type and Smoking Preference

In the above screenshot, there was only one bed type returned for the room selected, so these have been automatically selected for the user, however the smoking preferences still need to be selected as more than one option has been returned by the hotel.

New Functionality - Cancel Bookings

If a hotel booking needed to be cancelled, the agency would need to contact EAN directly or use the self service tools. In version 1.0.4.0 we have introduced the ability to cancel hotels directly from the interface.

When launching the Expedia Integrator, there is now a new Edit Existing button located in the footer of the screen. Clicking this button will show a list of EAN hotel bookings contained in the current booking file in the GDS.

The user is able to click Cancel to send a cancellation request to EAN and remove the hotel segment from the GDS booking file. A cancellation confirmation email is sent to the email address used when the booking was created.

New Functionality - Resync Bookings

At this stage, the EAN API doesnt permit modifying of any hotel bookings, to add an extra day or change room type for example, the agency must contact EAN using their dedicated EAN Support number to perform the change. Once the change is confirmed however, version 1.0.4.0 of the Expedia Integrator allows the user to update the GDS Booking file with the latest information held about the hotel booking. By clicking the Edit Existing button on the search screen and clicking the Re-Sync button, the system will download the latest information about the booking from the EAN system and automatically rebuild the GDS Segment and Remarks with the updated data.

Other Updates

The following bug fixes and minor updates are also included in this release

Updated logic to improve Bed Type and Smoking preference validation for Venere bookings

Updated logic to replace - character with / character in email addresses in associated remarks (as - character denotes new line in Galileo GDS)

Improved handling of EAN Affiliate Collect cards for some bookings

Improved handling of segments when no Airport Code is returned from EAN - these will now default to use a ZZZ city code

v1.0.3 - Released31 Oct 2013

Release 1.0.3.0 represents a major step forward in the beta process by including work arounds and code fixes for the majority of issues experienced in the first stages of the beta test. Errors returned from EAN are now presented to the end user in a more friendly manner, and the logging has been significantly improved to provide further details on where any unhanded errors may have occurred. There have also been large improvements to the user experience through the introduction of advanced Location Search functionality and entry validation.

Decoding of Airport / City Codes

In previous releases, any airport codes picked up from the GDS booking were placed directly into the Location Search input field. These codes are now being decoded to EAN approved search terms and longitude/latitude values to ensure a faster and more targeted result is returned

Advanced Location Search

Users are now able to search through all the valid Regions, Airports and Landmarks accepted by EAN when looking for a hotel. The system will provide a drop down list of any entry that matches the entered text (you must enter at least 3 characters before the search results display).

The drop down list will show anything starting with the entered text, followed by any entry that 'contains the entered text. Users can use the mouse or keyboard to select the exact search term to be used. If nothing matches the search will be performed with the exact text entered by the user instead.

Improved Failure Reporting

Any errors generated by the system are presented using more user-friendly prompts.

Trip Advisor Reviews

If your agency has signed up to received Trip Advisor reviews, these will now appear on the hotel list screen

as well as at the top of the hotel availability screen

Users can now directly access TripAdvisor reviews from the new 'Reviews' tab located under the TripAdvisor Rating icon.

Price Sorting

If mixed currencies are returned in a Hotel search, the price sorting option now sorts on 'equivalent' local currency.

Mandatory Field Validation

All fields that are mandatory are now validated and any errors displayed to the user before the booking is sent to Expedia, giving the user the opportunity to fix them before moving away from the Booking screen.

Email Address added to the PNR

In order to retrieve the booking on the EAN self service tool, the agent needs both the EAN Itinerary number and the email address used for the booking. Whilst the EAN itinerary number has always been added, the email address is now also handed off in the associated remarks against the hotel segment in the GDS.

The following characters are substituted due to limitations on the Remark entries permissible by the individual GDS :

the @ symbol will show as // in Galileo, Apollo and Sabre

the _ symbol will show as * in Galileo, Apollo and Sabre

the - symbol will show as / in Galileo, Apollo

NB : Amadeus doesn't require any character substitutions.

Improved Character Filtering

During the first phase of the BETA a few bookings where being successful on EAN but failing when being updated into the GDS PNR. This was tracked down to the existence of a number of special characters in Hotels Names and addresses which are not accepted in the GDS. All these characters are now filtered about before sending the entries to the GDS.

v2.1.1 - released 17Nov 2016

Major update to the interface - users now have the ability to set the time and day span in the schedule on a per day basis.

Updates to the underlying framework to ensure more ticketed PNR's are removed from the queue.

Amadeus UA segments sometimes contain 'DEFAULT ZONE CODE' in the seat data which was causing an error. Furthermore, the system wasn't capturing the involuntary indicator in the Amadeus E-Ticket screen, and therefore those segments were being classified as un-ticketed.

v3.0.11 - Released 30 May 2014

This release contains fixes for the following identified issues

improved logic to handle the ~ character being returned in some GDS profiles

the system now handles the circumstance of a GDS profile being renamed since being added to the PNR

v3.0.10 - Released 13 December 2013

This release addresses an issue found handling APIS lines when a segment has been changed to HX status

v3.0.9 - Released 17 January 2013

This release fixes the following issues

improved handling of some Infant passport details

Improved handling of DOCS messages being returned from airlines in Apollo bookings

fixed the issue of DOCO Visa option being auto selected when a blank DOCO line found in GDS profile

v3.0.8 - Released 12 October 2012

This release adjusted the mandatory fields required for a DOCO section to allow entry of Known Traveller details

v3.0.7 - Internal Release

v3.0.6 - Released 11 May 2012

This is a small bug fix to address an issue handling // and /P structures in the new APIS lines

v3.0.5 - internal release

v3.0.4 - Released 25 April 2012

This is a small bug fix to address an issue being experienced in Apollo where there is a / character at the 75 position in the responses

v3.0.3 - Released 21 February 2012

This is a small bug fix release addressing the following issues

Fixed an issue uploading DOCA-D and DOCA-R lines back into the GDS profile

v3.0.2 - Released 16 February 2012

This is a small bug fix release addressing the following issues

Fixed an issue with downloading of information from a GDS profile when a N move type was used

v3.0.1 - Released 15 February 2012

This is a small bug fix release addressing the following issues

Fixed an issue with uploading details into a GDS profile where an incorrect type was used

Introduced logic to retain the original move type code when uploading into the host

Small changes to the handling of SI.Px and Px depending on APIS type

v3.0.0 - Released 14 February 2012

This is a major release of the APIS Information software that introduced compatibility with the new APIS DOCS/DOCO/DOCA entries in Galileo and Apollo GDS

WebSite v1.3 - Released 25 April 2019

We have introduced a new feature that allows each user to have an 'alternate email' address that should be used for their alerts. This allows users to centralise their alerts to a team email address, such as [email protected],instead of to the users individual username.

User Guide

WebSite v1.2 - Released 1 February 2018

The website site was moved to our new server farm and upgraded to use a later version of the .net framework to increased speed and security.

WebSite v1.1- Released 1 September 2017

This is a smallrelease that allows Administrators to select if they wish to received the 'Nothing Found' emails from the system - turning this option off will still send all Summary emails when Classes or Seats are found and will only suppress the emails informing you your PCC has been checked but no results found.

v1.0.5 - Released 16May2017

This is a small bug fix release addressing the following issues

Fixed the issue where the incorrect Record Locator was uploaded against new checks

Fixed the issue on the uploader login screen that could sometimes cause a crash

v1.0.4 - Released 09 May2017

This is a small bug fix release addressing the following issues

Fixed an issue where users who used Capitals for their username could log into the system using all lowercase letters.

Updated Windows task bar icon to CheckMate icon instead of Navitas Icon

Fixed an issue with Date validation on some uploads

v1.0.3 - Released 19 April2017

This is the first major release of the CheckMate solution. For information on the functionality of this new product please refer to the

v1.0.0 thru 1.0.2 -Internal Releases for Testing

You can use Travelport Smartpoint Quick Commands to launch our applications (using #DECODER for example)

If you want to create a Smartpoint Quick Command then;

Click on TOOLS in the Smartpoint toolbar

Select QuickCommands then Configuration

Select ADD (blue button)

Complete the screens as follows (use your own choice of Terminal Command):

Product

App

Parameters

Decoder Suite

ClickOnce

c:\Navitas\DecoderSuite.appref-ms

(not required)

XCopy (Citrix/TS)

c:\Navitas\NavitasDecoderSuite\DecoderSuite.exe

(not required)

Itin to X

ClickOnce

c:\Navitas\Navitas Itinerary To X.appref-ms

(not required)

XCopy (Citrix/TS)

C:\Navitas\NavitasItinToX\NavitasItinToX.exe

(not required)

VisaEase

ClickOnce

c:\Navitas\Navitas VisaEase.appref-ms

(not required)

XCopy (Citrix/TS)

c:\navitas\NavitasVisaEase\NavitasVisaEase.exe

(not required)

CheckMate

ClickOnce

c:\Navitas\Navitas Check Mate.appref-ms

(not required)

XCopy (Citrix/TS)

C:\Navitas\NavitasCheckMate\Navitas Check Mate.exe

(not required)

Expedia Integrator

ClickOnce

c:\Navitas\Expedia GDS Integrator.appref-ms

(not required)

XCopy (Citrix/TS)

c:\navitas\ExpediaGDSIntegrator\ExpediaGDSIntegrator.exe

(not required)

Focus Fare Finder

ClickOnce

c:\Navitas\Navitas TelMe Fare Finder.appref-ms

(not required)

XCopy (Citrix/TS)

c:\navitas\NavitasTelMeFareFinder\NavitasTelMeFareFinder.exe

(not required)

If the above does not work for your set up, then you might need to add the App and Parameters section in a slightly different way.

Product

App

Parameters

Decoder Suite

ClickOnce

c:\windows\system32\rundll32.exe

dfshim.dll,ShOpenVerbShortcut c:\navitas\decodersuite.appref-ms

XCopy (Citrix/TS)

c:\navitas\NavitasDecoderSuite\DecoderSuite.exe

(not required)

Itin to X

ClickOnce

c:\windows\system32\rundll32.exe

dfshim.dll,ShOpenVerbShortcut c:\navitas\navitas itinerary to x.appref-ms

XCopy (Citrix/TS)

c:\Navitas\NavitasItinToX\NavitasItinToX.exe

(not required)

VisaEase

ClickOnce

c:\windows\system32\rundll32.exe

dfshim.dll,ShOpenVerbShortcut c:\navitas\Navitas VisaEase.appref-ms

XCopy (Citrix/TS)

c:\navitas\NavitasVisaEase\NavitasVisaEase.exe

(not required)

CheckMate

ClickOnce

c:\windows\system32\rundll32.exe

dfshim.dll,ShOpenVerbShortcut c:\navitas\Navitas Check Mate.appref-ms

XCopy (Citrix/TS)

c:\Navitas\Navitas Check Mate.exe

(not required)

Expedia Integrator

ClickOnce

c:\windows\system32\rundll32.exe

dfshim.dll,ShOpenVerbShortcutc:\Navitas\Expedia GDS Integrator.appref-ms

XCopy (Citrix/TS)

c:\navitas\ExpediaGDSIntegrator\ExpediaGDSIntegrator.exe

(not required)

Focus Fare Finder

ClickOnce

c:\windows\system32\rundll32.exe

dfshim.dll,ShOpenVerbShortcut c:\navitas\navitas telme fare finder.appref-ms

XCopy (Citrix/TS)

c:\navitas\NavitasTelMeFareFinder\NavitasTelMeFareFinder.exe

(not required)

If you want to create a Smartpoint Quick Command then;

Click on TOOLS in the Smartpoint toolbar

Select QuickCommands then Configuration

Select ADD (blue button)

Complete the screens as follows (instructions for ClickOnce users only**):

please note if the above does not work for your set it then you might need to change the App / Parameter settings as below;

App:c:\windows\system32\rundll32.exe

Parameters: dfshim.dll,ShOpenVerbShortcut c:\navitas\decodersuite.appref-ms

**If you work in a Citrix / Terminal Services environment then the parameters should be entered as follows;

App: c:\navitas\NavitasDecoderSuite\DecoderSuite.exe

Parameters: (not required)

You can use the Rule-Actions section to Open Web Page.

In addition you can also open a Word document or an Excel Workbook or other File (such as PDF).

AVG AntiVirus software is a little over zealous on some applications that talk to a variety of websites, which Decoder Suite does to gather the information needed to display the GDS content on screen. As a result it can sometimes mark our DecoderSuite.exe file as a potential virus and blocks access to its functionality.

For AVG to allow DecoderSuite to work correctly, an exception needs to be added to the system. Steps to do this are provided below. Please note that some screens may look different depending on your version of AVG.

1. Right click on the AVG icon in the Windows notification area (near the clock) and open the main AVG application.

2. Select the Options->Advanced Settings menu option

3. Select the 'Exceptions' option from the left hand menu, this will show any current exceptions that have been added to the system

4. Click the 'Add Exception' button to create the new exception for Decoder Suite

5. You will need to click 'Browse' button and then find the executable for Decoder Suite. As we use ClickOnce for the majority of our installs this will be located in the users 'AppData' folder, for example

Inside the 'AppData' folder will be the 'Local\Apps\2.0' folders. From here the folder names are random and change for each workstation, so open the 'non Data' folder, then the folder within this directory. Then locate the folder that should start with DECO..TION with a long string of random letters and numbers, such as

6. Open the above folder and then select the 'DecoderSuite.exe' file and click OPEN or OK

NB: If you can't see the 'DecoderSuite.exe' it is likely AVG has moved the file into its 'Virus Vault', so you will need to restore the file from the Virus Vault first. This option is available by selecting 'Options->Virus Vault' menu item. Find the latest file to be moved into the Vault and check it ends with DecoderSuite.exe - click on the file and click the 'Restore' button.

7. Ensure you tick the option 'Even when the file is moved to a new location' or 'Dont use full path' (depending on the version of AVG you have).

8. Click OK to show the new exception in the list in AVG

9. Double check that the object says '<anywhere>DecoderSuite.exe' to ensure all versions of Decoder Suite will work (current and future).

10. Click OK on the 'Advanced Settings' screen.

AVG should now allow Decoder Suite to operate without issue.

If you want to create a Smartpoint Quick Command then;

Click on TOOLS in the Smartpoint toolbar

Select QuickCommands then Configuration

Select ADD (blue button)

Complete the screenas follows (instructions for ClickOnce users only**):

**If you work in a Citrix / Terminal Services environment then the parameters should be entered as follows;

App: c:\navitas\NavitasCheckMate\CheckMateUploader.exe

Parameters: (not required)

For agencies that have access to multiple connections within Travelport Smartpoint, our solutions need be aware which connection is currently in use by the consultant. The Navitas Smartpoint Connector is a simple plugin that keep track of the connection in use, regardless of how the user switched to the new connection.

To Install:

Download the DLL file into the Smartpoint directory (c:\program files\travelport\smartpoint)

Open Smartpoint

Make the following entry in the Smartpoint window #DELETEPLUGINCACHE and press enter. Smartpoint should response with 'Plugins Cache file deleted'

Close Smartpoint

The next time you load Smartpoint, it will load the new plugin and our products will start to work correctly.

NOTE:

This plugin is only for use with Smartpoint 5.0 and above.

This plugin should only be deployed for users who have multiple connections configured in the Galileo TCP/IP Control Panel applet

Foragencies using Citrix or Terminal Services environments, each user may need to follow steps 2, 3 and 4 individually for their own cache to be cleared (one copy of the DLL is required on each server)

From time to time the Click Once cache that is used to deploy our solutions can corrupt a file that stores some local data information (such as position on screen etc). When this occurs the follow error prompt is displayed

To clear this error:

Close Decoder Suite (you may need to use Task Manager to force close the process)

Open Windows Explorer

Navigate to the current User Folder (c:\users\{username})

Locate the AppData folder and open it (note, if you are unable to see this folder, you may need to turn on 'hidden items' from the View toolbar)

Open the 'Local' folder, then 'Apps' folder and finally the '2.0' folder, you should have a couple of folders in this directory as per below (please note, the folder names are randomised by Microsoft so yours may not match 100% with the example below)

Delete the 'Data' folder

You can now restart Decoder Suite and the application will start to work as expected.

This error is telling us that Microsoft .NET 4.6.2 FULL is missing from your computer.You can download for free from the Microsoft website (search for the appropriate download for your version of Windows i.e.https://www.microsoft.com/en-us/download/details.aspx?id=53344

It will probably prompt you to restart your machine for the install to complete

When you create a booking with our Expedia Affiliate Network Integrator there are several confirmations generated once a booking has been confirmed.

Confirmation at end of booking process

When a booking has been successfully created, the Expedia Affiliate Network Integrator presents the final confirmation screen, such as

The contents of this screen (the section shown with a white background) is customisable to your agencies needs. Whilst there are some basic requirements by EAN in regards to essential information that must be displayed, the layout, colours, fonts, logos etc can be changed to suit your individual requirements.

At the bottom of this page there is the option to Send this confirmation by email, or to copy the contents onto your Clipboard so you can paste it into an existing email, word document etc.

Note: The 'Send' button will only be enabled if your agency has provided us with the relevant internal Email credentials that will allow our software to send emails on your behalf.

Booking Confirmation from EAN

EAN automatically sends a confirmation to the email address used when creating the booking, for example

The email from EAN is HTML based and has the following layout (and is not customisable):

This email is sent directly from the EAN system using their own email servers. If there are any problems with this particular email, please contact your EAN account manager.

Note: Depending on your configuration, the above email may NOT be sent for any Package Rate bookings you create. This is because the pricing information is displayed, which is not permitted when using Package Rates.

Accounts Email

The final email confirmation sent is a plain text accounting record that is sent to the email address registered against the EAN CID's. This email has the following layout (and is not customisable):

This email is sent directly from the EAN system using their own email servers. If there are any problems with this particular email, please contact your EAN account manager.

In the list of selectable BookingFileFields, there are several InvoiceDIRemarks listed, but they currently show the basic Galileo entry types - the table below shows how these translate to Apollo T- entries

Booking File Field

Galileo

Apollo

DIAccountNum-AC

DI.AC-1234

T-SA-01@100@14

DIBackOfficeBranchAccounNum

DI.AC-A53.IMB213.JAMES

T-CA-01@00@56

DICannedRemarkNos-CR

DI.CR-6.8.14.21

T-CR-1@2@3

DIDesignYourOwn-DYO

DI.DYO41

T-DYO02

DIFreeText-FT

DI.FT-FREETEXT

T-FREETEXT

DIManualTicketNos-TK

DI.TK-2040805184-185

T-TK-1234567890

DIPhoneFieldOverrideRemark-PH

N/A

T-PH-312 222-9863

DIReplaceOriginalSignON-AR

DI.AR-1234DMF

T-FA-RF

The new fields below are only available from PNR Watcher V3

Booking File Field

Galileo

Apollo

DIPTAFeeAmount-ApolloOnly-PF

N/A

[email protected]

DIWaivedPTAFeeAmount-ApolloOnly-NP

N/A

T-NP-25.00

DIInForeignCurrency-ApolloOnly-DEF

N/A

T-DEFXX

DIPTANumber-ApolloOnly-PT

N/A

T-PT-1234567890

DIServiceFee-ApolloOnly-SF

N/A

T-SF-25.00

DICustomerNumber-ApolloOnly-SD

N/A

T-SD-123456

DICustomerNumber-ApolloOnly-CD

N/A

T-CD-456789

DINewServiceFee-ApolloOnly-FEE

N/A

T-FEE-100.00

DITaxForServiceFeeRemark-ApolloOnly-FTX

N/A

T-FTX-50.00

DIAgencyServiceFee-ApolloOnly-SVF

N/A

T-SVF-45.00

The below screen shot shows how Galileo displays these fields when performing a *DI

Galileo

Using Galileo Desktop:

Using Smartpoint:

Apollo

Using Galileo Desktop:

Using Smartpoint:

New Fields Using Galileo Desktop (PNR Watcher v3 and above):

New Fields Using Smartpoint (PNR Watcher v3 and above):

Your users may see the following prompt appear when inputting a City, Landmark or Airport search term.

This is caused by the user not having enough rights on the EANLocationData.sdf file that forms part of the software deployment manifest.

This file is a small database that contains all the possible search locations to be used in the EAN API. When users are performing a search, the SDF file will create temporary tables to facilitate the linking of various tables and fields being searched. Users must therefore have READ/WRITE access to this file.

This error typically only occurs in a Citrix/Terminal Services environment due to how controlled those environments can be - our ClickOnce deployment utilises a sandboxed area belonging to the user where they have FULL CONTROL on all files automatically.

To rectify the above error, simply navigate to the EANLocationData.sdf file in the c:\navitas\expediagdsintegrator folder on the servers/workstation and edit the properties to ensure EVERYONE has READ/WRITE access to the file. In some cases you may have to provide FULL CONTROL access rights depending on how restrictive other rules are on your configuration.

The Navitas pre-requisites installer updates workstations with Galileo Desktop to support the latest API queries and structured responses. This file only needs to be run once on each workstation to ensure compatibility with our software.

Please note :

If you are running a Smartpoint Version prior to 7.1, please install 'NavitasPreRequisites.exe'for anyone on Smartpoint version 7.1 or above, please install 'NavitasPreRequisites1.1.0.exe'

1) Open PNR Watcher Administration tool (Start-Programs-Navitas Solutions-PNR Watcher)

2) Click Maintain Rules

3) Click Create

4) Select HostSession from the Booking File Fields list and Exists (under Criteria)

5) Specify your Rule - Action.

In my example I want to display an alert, giving information about the customer

6) Complete the Details tab - add a Rule Name, Description, select a Department and assign a Priority

7) Finally you need to add in the Entry Trigger(s) - when you want the rule to fire. We do this using Regular Expressions

If we want the rule to fire when the Client File is moved then we would pattern match against this entry CMT/NAVITAS1

/CMT\/NAVITAS1/;

SPECIAL NOTE : On Sunday 27th September 2015, Navitas Solutions changed the DNS settings for www.navitasonline.co.uk to point to our new server farm infrastructure that brings substantial improvements in resilience, backup and fall over protection. Please contact us ifmore information is required.

Quite a number of Navitas Solutions application make use of a SOA/Web Service infrastructure that is located within the cloud. This means that all agencies using our software must have the following destinations configured as allowed within their firewall/proxy software (as TCP ports).

http://www.navitas.co.uk (Port 80)

http://www.navitasonline.co.uk (Port 80, 8731, 8732, 8733, 8735, 9731)

To test if your agency is configured to access our web services, please click on each of the below links

http://www.navitasonline.co.uk:8731/ProductAuthorization

http://www.navitasonline.co.uk:8732/ProductTracking

http://www.navitasonline.co.uk:8733/ProductCustomisation

http://www.navitasonline.co.uk:8735/GeneralInfo

http://www.navitasonline.co.uk:9731/EncodeDecode

You should see a response similar to the below for each link, if not please check the port number used or contact us for further information.

NOTE : Please keep in mind that these port numbers, apart from port 80, do change from time to time and more port numbers may require opening depending on WCF services being accessed.

Click Once is a technology provided by Microsoft that allows easy application deployment over a network (including the Internet). ClickOnce has a lot of internal logic that is able to automatically communicate with our Servers to check if a new version of the software is available and update itself to the latest version accordingly. ClickOnce also has the added benefit that the users do not need Administrator privileges in order to install/use the software as ClickOnce deploys all the required software within the individual users Profile within Windows itself.

Some system administrators, however, lock down machines even more that the norm and this can cause issues with ClickOnce. The following information should help to explain what happens with ClickOnce, where all the files are stored and what system administrators can do if they have issues running our software deployed using ClickOnce.

Hard Drive AccessAs stated above, ClickOnce does not require the user to have administrator privileges on their local machine to install or run ClickOnce deployed software. They do, however, need full read/write access to their own profile configuration that is stored with Windows. This is generally found in C:\Document and Settings\{UserName} on Windows XP and C:\Users\{UserName} on Windows Vista and Windows 7. When a ClickOnce application is installed, it is downloaded into the \Local Settings\Apps\2.0 directory within each users profile. The software is run from this location and stores any data files, or output logs to these directories. The directory names within the Apps/2.0 directory are auto generated by each workstation and never match from one workstation to the next (the name of the directory is generated by an internal algorithm dependant on time of day, size of install etc)

More than one user on one machineDue to the directory structure outlined above, each user of a machine must have the software installed for their own use. So if the installation has already occurred for Jane, if David logs in under his own name, hewon'thave the files within his profile so the installation from our website must occur again to allow David to run the software.

Start MenuEach user has a profile level Start Menu structure. If the ClickOnce deployment installs items into the Start Menu, they will only be visible to that user. Administrators should NOT move these shortcut links to the {Default User} or {All User} Start Menus as the software will no longer run correctly for each user of the machine. As stated in Hard Drive Access, each user will have a different directory name where the software is stored within the Apps/2.0 directory and each shortcut is programmed internally to point to each users unique directory name within their profile - moving the Start Menu items will cause failure as user David is still unable to see user Jane Apps/2.0 directory.

Additional Information about ClickOnce can be found on Microsoft and Wikipedia

C:\Navitas Directory For many of our solutions we require some additional files to be stored within the C:\Navitas directory on the local machine. Whenever this occurs, Navitas provides a separate Integrator installation file. This integrator installation is only required to be run ONCE per workstation, but must be run when logged in as an administrator. Once this installation has occurred, the administrator should log out and then log back in as the actual user to proceed with the normal ClickOnce application installation.

Proxy Cache IssuesMany network administrators will utilise Proxy servers to control access to internet content. Administrators also employee Caching mechanisms in an attempt to reduce internet traffic. These caching systems copy any accessed websites to a local server so that anyone requesting access to the same website in future only has to get it from the server and not go out to the internet itself. Caching of websites deploying Click Once applications cause issues when any new versions of our applications are deployed as workstations behind the proxy will not detect a new version has been deployed. It is a requirement that any administrators utilising caching or proxies ensure that our clickonce servers www.navitasonline.co.uk are not cached to ensure all requests are sent directly to our website and all new versions of our software are able to download correctly.

Clearing the ClickOnce Cache From time to time the ClickOnce cache can become corrupted and must be cleared in order for the application to continue to work. This is a simple two step process

Navigate to the users ClickOnce cache directory located on the local workstation in the C:\Users\{username}\AppData\Local\Apps\2.0 directory

Delete the two folders that appear in the above directory

Next time the user clicks the toolbar button in the GDS to launch the application they will be prompted to reinstall the software and it should start working again.

NB: A known issue has been identified where users of AVG Anti Virus software are not able to run ClickOnce software after a particular update was performed to AVG. To resolve the issue the above procedure can be used to force a fresh install of our click once software (this should only need to be performed ONCE per workstation / user)

YES! TOTALLY!

Fields and Formats

A free basic customisation is included as part of your monthly pricing.

The Navitas Decoder Suite provides customisable layouts of information based on Office ID/PCC, Account Number or Customer Profile. Customisation options include; inclusion of corporate logos, matching corporate colours, removal / rearranging of information, automatically appending Terms and Conditions text, etc.

Free format boxes can be added (see below) so consultants can enter their own text once pasted in to the email. This is useful for fares rules etc and ensures standardised presentation of data to clients.

For a full list of the various fields and formats available please visit

http://www.microsoft.com/en-gb/download/details.aspx?id=30709

If this prompt is seen when launching Expedia Integrator then the SQL Server Compact Edition is missing from the location workstation or TS/Citrix Server.

SQL Compact 4.0 SP1 is a pre-requisite of the application as all the EAN location and search data is held in a local database to improve performance. In order to communicatewith this database file, the application requires certain Microsoft files to be present.

To rectify the error, install the SQL Compact 4.0 SP1 from the following link

Navitas Solutions is very pleased to announce we have implemented an all new Support Centre that includes the following functionality for our customers

Community Forums

Here you can raise general questions to our customer community, or suggest enhancements to products, services we offer. Announcements from Navitas Solutions will also be made in here to keep you up to date with news and releases of software etc.

Support Ticket Tracking

Use this feature to raise any specific issues you are experiencing with any of the applications and solutions supplied by Navitas Solutions. You will be sent an email with your ticket number and information on how you can track your ticket through our resolution process.

The new system also allows our customers to send an email to [email protected] and these are now automatically logged within the system.

The new Support Centre is just one piece of our overall systems enhancement we have undertaken in the last few weeks - as we have introduced an all new Marketing system, a new CRM system which are all nicely integrated back to the new accounts package we introduced in June 2010.

If you have an queries about the new system, please post a comment below or drop us an email.

Cheers

Navitas Solutions

Real time, rule based PNR management!

We know how onerous it is to cross-check policies, offers and requirements for evert single booking. If you long for an infallible, real-time assistant, make way for PNR Watcher.

PNR Watcher is our all-seeing helper that responds to pre-definted criteria. You simply "lay down the rules" and PNR Watcher then keeps track of your clients' individual needs, the latest route deals, company policies and so forth. It reacts instantly to your GDS entries, reservations and activities so you can more easily deliver and enhanced level of customer service.

In this day and age, no one should have to put up with anything less than our PNR Watcher's beady-eyed rule-tracking ability. As you compile the perfect Itinerary for your passengers, dotting I's and crossing T's with barely a second thought, you'll wonder how you ever stayed sane without it!

For both the Availability and Timetable Decoders you can capture up to 10 "move down" pages of information.

Make the relevant entry in the GDS, wait for the response to be returned then launch the Decoder Suite. Change theNum of Pages drop downthen click the Availability or Timetable button.

The Mark Up feature, available on the Shopping tab allows you to apply a mark up (amount or %) to the fares that have been captured following a Shopping request. Once you have made the entry, click the shopping button and then select either Amt or %, add the figure and then Apply. All fares will be updated by the amount specified. Then just copy and paste as before.

If you want to return the fares to their previous amount, simply enter a 0 in to theAmt % box and hit apply.

Please let us know if you would like this functionality activated.

The Decoder Suite output is displayed and available for copying in two options; HTML (at the top of the screen) and TEXT (at the bottom of the screen).

The text format is suitable for those people receiving the output on a Blackberry, IPhone etc and also for those people who might have firewalls or another restriction that will block HTML formats.

The Itinerary Decoder will extract a copy of the current PNR/Booking File. The tool will copy Flight, Air and Car segment information along with Fare details if required.From a retrieved PNR/Booking File (*R, *A or RT) open the Decoder Suite and click the Itinerary button. Click the Copy button next to either HTML or TEXT format to capture the data on to the Window clipboard.

The Shopping Decoder is able to extract the response from an FS or FXD request. The tool captures all the Pricing options and relevant Itinerary data allowing consultants to provide quick and easy quotes. Make the relevant entry in the GDS, wait for the response to be returned then launch the Decoder Suite and click the Shopping button.

As before you can have row selection added to your template to allow you to select the options that you wish to copy.

The Timetable Decoder will read the response from the last Timetable request made by the user (TT or TN) and decode each line.

Again, up to 10 "move down" pages of information can be captured using the Num of Pages drop down. Make the relevant entry in the GDS, wait for the response to be returned then launch the Decoder Suite and click the Timetable button.

There is also the option to have row selection in Timetable Decoder - allowing you to only copy certain options.

Row and column selection allows you to select from the Decoder Suite interface the information that you want to copy.

All items are automatically selected to be copied, if you don't want to copy an item simply uncheck the tick box.

In the example below, we don'twant to send the CO19 and UA19options so they have been unchecked. Then select Copy as before. When you paste only the selected items will have been captured.

The Availability Decoder will read the response from the last flight availability request (A or AN) made by the user and decode each line. Up to 10 "move down" pages of information can be captured using the Num of Pages drop down. Make the relevant entry in the GDS, wait for the response to be returned then launch the Decoder Suite and click the Availability button.

Once the booking has been made in EAN, the Expedia Integrator created a passiveRU segment in the AmadeusPNR. The segment takes the format

HU1AHK1EBB10NOV-13NOV/HN-SHERATON KAMPALA,TERNAN AVE,KAMPALA,UG,122212/RQ-GBP410.00/CF-89372901

and has the following sections

HU 1A HK 1 EBB 10NOV-13NOV/HN-SHERATON KAMPALA,TERNAN AVE, KAMPALA,UG,122212/RQ-GBP410/CF-89372901

Each field in the segment has the following details

HU1AHK{0}{1}{2}-{3}/HN-{4},{5},{6},{7},{8}/RQ-{9}{10}/CF-{11}

Text

Description

StringFormatNum

Size (max 180)

HU

1A

Vendor Code

HK

1

Num Rooms

{0}

EBB

City Code

{1}

10NOV

Check In Date

{2}

-

13NOV

Check Out Date

{3}

/HN-

4

SHERATON KAMPALA

Hotel Name

{4}

40

,

1

TERNAN AVE

Address 1

{5}

40

,

1

KAMPALA

City

{6}

40

,

1

UG

Country

{7}

2

,

1

122212

Postcode

{8}

8

/RG-

4

GBP

Currency

{9}

3

140.00

Avg Nightly Rate

{10}

8

/CF-

4

89372901

Confirmation Number

{11}

8

Constants : 21 (159)

165

Associated Remarks: (RIR.........../Sx)

VENDOR : SHCHECK IN : 11 AM / CHECK OUT : 2PM ROOM TYPE : SUPERIOR SUITE ADD CONF NUMS : xxxxxxxx,xxxxxxx} (only if needed) TOTAL : GBP134.00 CANCEL POLICY : REFUNDABLE EMAIL : PAUL@EST_EMAIL.CO.UKREF : 430623*127100770

Once the booking has been made in EAN, the Expedia Integrator created a passive HTL segment in the Galileo PNR. The segment takes the format

0HTLKLAK1LONIN22AUG-OUT24AUG/W-WARREN HOTEL*PARK LANE*MAYFAIR*GB*P-SW15 4PG/RT-GBP140.00/ CF-123123

and has the following sections

0HTL KL AK 1 LON IN22AUG - OUT24AUG/W-WARREN HOTEL*PARK LANE*MAYFAIR*GB*SW15 4PG*0181 392 0291/RT-GBP140.00/CF-123123

Each field in the segment has the following details

0HTL{0}AK{1}{2}IN{3:ddMMM}-OUT{4:ddMMM}/W-{5}*{6}*{7}*{8}*P-{9}/RT-{10}{11}/ CF-{12}

Text

Description

StringFormatNum

Size (max 104)

0HTL

KL

Vendor Code

{0}

AK

1

Num Rooms

{1}

LON

City Code

{2}

IN

22AUG

Check In Date

{3}

-OUT

24AUG

Check Out Date

{4}

/W-

3

WARREN HOTEL

Hotel Name

{5}

20

*

1

PARK LANE

Address 1

{6}

20

*

1

MAYFAIR

City

{7}

15

*

1

GB

Country

{8}

2

*P-

3

SW15 4PG

Postcode

{9}

8

/RT-

4

GBP

Currency

{10}

3

140.00

Avg Nightly Rate

{11}

8

/CF-

4

123321

Confirmation Number

{12}

8

Constants : 22 (82)

101

Associated Remarks: (RI.Sx*...........)

CHECK IN : 11 AM / CHECK OUT : 2PM ROOM TYPE : SUPERIOR SUITE ADD CONF NUMS : xxxxxxxx,xxxxxxx} (only if needed) TOTAL : GBP134.00 CANCEL POLICY : REFUNDABLE EMAIL : PAUL//TEST*EMAIL.CO.UK REF : 430623*127100770

(Note: email uses special characters : where // is @ and * is _)

Once the booking has been made in EAN, the Expedia Integrator created a passive HTL segment in the Apollo PNR. The segment takes the format

0HTLHYMK1DEN20SEP-OUT22SEP/H-HYATT SUMMERFIELDAND/R-EAN/W-1234 MAIN STREET1234@DENVER123456789@CO@80231123/**/RT-GBP11140.99**/CF-12345678

and has the following sections

0HTL HY MK 1 DEN 20SEP-OUT22SEP/H-HYATT SUMMERFIELD/R-EAN/W-1234 MAIN STREET@DENVER@CO@80231/**/RT-GBP140**/CF-123123

Each field in the segment has the following details

HTL{0}MK{1}{2}{3}-OUT{4}/H-{5}/R-EAN/W-{6}@{7}@{8}@{9}/**/RT-{10}{11} **/CF-{12}

Constants : 33 (101)133

Text

Description

StringFormatNum

Size (max 134)

0HTL

HY

Vendor Code

{0}

MK

1

Num Rooms

{1}

DEN

City Code

{2}

20SEP

Check In Date

{3}

-OUT

22SEP

Check Out Date

{4}

/H-

3

HYATT SUMMERFIELD

Hotel Name

{5}

28

/R-EAN

6

/W-

3

1234 MAIN STREET

Address 1

{6}

28

@

1

DENVER

City

{7}

20

@

1

CO

Country

{8}

2

@

1

80231

Postcode

{9}

8

/**

3

/RT-

4

GBP

Currency

{10}

3

140.00

Avg Nightly Rate

{11}

8

**/CF-

6

123321

Confirmation Number

{12}

8

Associated Remarks: (RMAx:...........)

CHECK IN : 11 AM / CHECK OUT : 2PM ROOM TYPE : SUPERIOR SUITE ADD CONF NUMS : xxxxxxxx,xxxxxxx} (only if needed) TOTAL : GBP134.00 CANCEL POLICY : REFUNDABLE EMAIL : PAUL//TEST*EMAIL.CO.UK REF : 430623*127100770

(Note: email uses special characters : where // is @ and * is _)

Reading booking file history has always been a challenge, but with this tool the process is made quicker and easier!

The tool captures the history of the current booking file on screen, decodes all of the information and presents it in a grid which allows sorting, grouping and filtering. All history codes are decoded and the relevant Received / Reference data and time stamp is shown.

Retrieve the necessary booking in the GDS then open Decoder Suite and click the History button. Booking file history defaults to being displayed by Group and is sorted in date order.

The display can be grouped, sorted and filtered in a number of ways.

Each of the column headers can be used to sort the data by clicking the header itself - this will switch from A-Z to Z-A sorting and is shown by the small arrow head icon. Grouping the data is achieved by simply clicking and dragging the column header in to the top section of the interface. In the above screenshot we show how the display can be grouped to show all of the Received / Reference fields, allowing you to quickly view who touched the booking and the action they performed.

Information can also be filtered (using the filter funnel) allowing you to view only the information that you need. In the example above we filter the display to only show Cancelled Segment data.

Users can apply several grouping, filtering and sorting options to provide a wide array of display combinations.

**At present this tool is for viewing only and the results can not be copied**

Once the booking has been made in EAN, the Expedia Integrator created a passive HHT segment in the Galileo PNR. The segment takes the format

0HHTRDGK1DFWIN07JUL-OUT08JUL/RADISSON AIRPORTER/GBP75.00/G/SI-1234 AIRPORT DRIRVING TX 75231/CF-89372901

and has the following sections

0HHT RD GK 1 DFW IN07JUL - OUT08JUL/RADISSON AIRPORTER/GBP75.00/G/SI-1234 AIRPORT DRIRVING TX 75231/CF-89372901

Each field in the segment has the following details

0HHT{0}GK{1}{2}IN{3}-OUT{4}/{5}/{6}{7}/G/SI-{8}{9} {10} {11}/CF-{12}

Text

Description

StringFormatNum

Size (max 202)

0HHT

RD

Vendor Code

{0}

GK

1

Num Rooms

{1}

DRW

City Code

{2}

IN

10NOV

Check In Date

{3}

-OUT

13NOV

Check Out Date

{4}

/

1

RADISSON AIRPORTER

Hotel Name

{5}

40

/

1

GBP

Currency

{6}

3

75.00

Avg Nightly Rate

{7}

8

/G/SI-

7

1234 AIRPORT DR

Address 1

{8}

40

1

IRVING

City

{9}

40

1

TX

Country

{10}

2

1

75231

Postcode

{11}

8

/CF-

4

89371901

Confirmation Number

{12}

8

Constants : 21 (181)

165

Associated Remarks: (5Sx...........)

CHECK IN : 11 AM / CHECK OUT : 2PM ROOM TYPE : SUPERIOR SUITE ADD CONF NUMS : xxxxxxxx,xxxxxxx} (only if needed) TOTAL : GBP134.00 CANCEL POLICY : REFUNDABLE EMAIL : PAUL//TEST*EMAIL.CO.UK REF : 430623*127100770

(Note: email uses special characters : where // is @ and * is _)