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NeoNova Network Services Claimed Company
We provide world class network, help desk, and subscriber services to help broadband service providers focus on what they do best – delighting their customers. read more
NeoNova Network Services Company Culture
NeoNova Network Services Culture
This score is derived from employee ratings & reviews3.2/5
NeoNova Network Services' Overall Culture is rated C
Top Rated Culture Dimensions
eNPS
A-Environment
BWork Culture
BManager
B-CEO Rating
C+NeoNova Network Services CEO
Top 50%Top 50% of Similar Size Companies on Comparably
Jason McGinnis
68 /100
See More
Diversity at NeoNova Network Services
N/A
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Anonymously Rate Your Experience & Make Work BetterWomen at NeoNova Network Services
N/A
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Anonymously Rate Your Experience & Make Work BetterNeoNova Network Services eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 15%Top 15% of Similar Size Companies on Comparably
Recommend to a Friend?
50
NeoNova Network Services employees are 50% more likely to recommend NeoNova Network Services as a great place to work
| 75% | Promoters |
|---|---|
| 0% | Passives |
| 25% | Detractors |
Working at NeoNova Network Services
Working at NeoNova Network Services is rated below average by 4 employees, across various culture dimensions. NeoNova Network Services employees rate eNPS highest among all categories, and think that Happiness and Meetings have the most room for improvement, putting NeoNova Network Services’s culture in the Bottom 40% compared to similar sized companies on Comparably and in the Bottom 45% compared to other companies in Burlington, NC. See below in detail how working at NeoNova Network Services was rated by employees.
Overall Company Culture at NeoNova Network Services
C
Overall Company Culture at NeoNova Network Services is rated C
Last updated months ago
Bottom
40%
NeoNova Network Services ranks in the Bottom 40% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterNeoNova Network Services Employee Reviews
Out of 18 NeoNova Network Services employee reviews, 88% were positive. The remaining 12% were constructive reviews with the goal of helping NeoNova Network Services improve their work culture.
| Positive Reviews | 88% |
|---|---|
| Constructive Feedback | 12% |
Positive Reviews From NeoNova Network Services Employees
- What do you like best about the leadership team?Very quick to apply changes based on both the clients as well as the employee's needs.
- What are some of the best things about your team?We never have them so if we actually had some then it would probably be rated a 10
- What is most positive about the culture and environment at your company?Everyone is drama free and nerdy
Constructive Feedback From NeoNova Network Services Employees
- Why do you feel undervalued and what would make you feel better about your compensation?I would like for them to treat huntsville the same as north carolina in terms of compensation and benefits
- What needs to change to make the company culture better?being treated fairly by work force management
NeoNova Network Services Company Information
NeoNova Network Services Company Overview
We provide world class network, help desk, and subscriber services to help broadband service providers focus on what they do best – delighting their customers.
NeoNova Network Services Mission, Vision & Values
NeoNova Network Services Mission Statement
We exist to enable rural ISPs and businesses to focus on what they do best – taking care of the customer and bridging the digital divide. We help these service providers grow and delight their customers by delivering a wide array of applications, engineering and technical support services powered by the industry’s top professionals.
NeoNova Network Services Values
- Our customers are our reason for being.
- Our people are the key to our success.
- We take ownership with fully transparent
- Continuous improvement is our way of lif
- We are passionate about innovation, crea
- NeoNova
| Headquarter | 1201 Edwards Mill Rd, Suite 102 Raleigh, NC 27607 United States of America |
|---|---|
| Website | www.neonova.net |
| Founding Date | 1999 |
| Company Status | Private |
| Jobs | neonova.net/join-our-team/ |
| Social Sites |
NeoNova Network Services Competitors
NeoNova Network Services competitors include Tucows, Google, Rackspace Technology, and GoDaddy. NeoNova Network Services ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how NeoNova Network Services compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
NeoNova Network Services Employees
4 employees at NeoNova Network Services have reviewed NeoNova Network Services across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 4 NeoNova Network Services employees give their leadership a grade of C, or Bottom 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at NeoNova Network Services are generally satisfied with their total compensation at NeoNova Network Services, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at NeoNova Network Services are generally satisfied with their team. 4 Participants grade the quality of their coworkers a C+. The majority believe the meetings at NeoNova Network Services are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at NeoNova Network Services believe the environment at NeoNova Network Services is positive. Most Participants believe the pace of work at NeoNova Network Services is comfortably fast. About 50% of the employees at NeoNova Network Services work 8 hours or less.
Overall, the employees at NeoNova Network Services are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining NeoNova Network Services - Employee Onboarding
The prevailing opinion from employees about joining NeoNova Network Services is that the company was prepared on their first day. NeoNova Network Services employees concluded that their overall onboarding experience was positive. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
NeoNova Network Services KPIs and OKRs
Employees’ understanding of NeoNova Network Services' KPIs and OKRs is essential for its success. Out of 2 NeoNova Network Services employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
NeoNova Network Services CEO & Leadership
NeoNova Network Services CEO - Jason McGinnis
68 /100
Jason’s approval rate is just above average, putting Jason in the Top 50% of all CEOs of similar-sized companies on Comparably, and in the Top 50% compared to the CEOs of all other companies in Burlington, NC. Jason McGinnis is well regarded by employees for the Environment NeoNova Network Services offers, and ranks among the Top 35% of CEOs by employees in that category. When compared to NeoNova Network Services’s competitors, Jason McGinnis ranks just below GoDaddy’s CEO Aman Bhutani. With Jason’s leadership, NeoNova Network Services employee respondents are most happy about their Environment and Work Culture. Jason was rated slightly below average for Happiness.
NeoNova Network Services Leadership
The NeoNova Network Services Executive Team is rated a “C” and led by CEO Jason McGinnis, CTO Chris Beatson, and VP Operations Rafael Alba
Jason McGinnis CEO / President
Jason McGinnis serves as the CEO / President of NeoNova Network Services.
Chris Beatson CTO
Chris Beatson serves as the CTO of NeoNova Network Services. Chris started at NeoNova Network Services in Sep of 2015.... read more
Rafael Alba VP Operations
Rafael Alba serves as the VP Operations of NeoNova Network Services. Rafael started at NeoNova Network Services in Nov... read more
Teresa Morris VP Sales
Teresa Morris serves as the VP Sales of NeoNova Network Services.
Mike DeFrancesco Chief Financial Officer
Mike DeFrancesco serves as the Chief Financial Officer of NeoNova Network Services.
NeoNova Network Services Salaries
How much does NeoNova Network Services pay?
How much do people at NeoNova Network Services get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at NeoNova Network Services is $81,720, or $39 per hour, while the estimated median salary is $104,921, or $50 per hour.
At NeoNova Network Services, the highest paid job is a Sales Rep at $134,304 annually and the lowest is a Bookkeeper at $43,331 annually. Average NeoNova Network Services salaries by department include: Design at $72,276, Customer Support at $57,321, Sales at $61,441, and IT at $103,112. Half of NeoNova Network Services salaries are above $104,921.
4 employees at NeoNova Network Services rank their Compensation in the Top 50% of similar sized companies in the US (based on 16 ratings) while 4 employees at NeoNova Network Services rank their Perks And Benefits in the Top 50% of similar sized companies in the US (based on 6 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $64k | $64k | 1st Percentile |
20th Percentile $84k | $84k | 20th Percentile |
40th Percentile $101k | $101k | 40th Percentile |
60th Percentile $161k | $161k | 60th Percentile |
80th Percentile $259k | $259k | 80th Percentile |
100th Percentile $348k | $348k | 100th Percentile |
$81,720*
Average Compensation
$104,921*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
NeoNova Network Services Salaries by Department
Diversity & Inclusion at NeoNova Network Services
The Diversity score provides insights into how diverse employees feel and rate their work experience at NeoNova Network Services across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
NeoNova Network Services Perks & Benefits
Health & Wellness
- Health Insurance
Paid Time Off
- PTO / Vacation Policy
NeoNova Network Services PTO
NeoNova Network Services' PTO and Vacation policy typically gives 20-30 days off a year. NeoNova Network Services' benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
NeoNova Network Services Careers
NeoNova Network Services Jobs
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Frequently Asked Questions regarding NeoNova Network Services
What is NeoNova Network Services address?
NeoNova Network Services location is at 1201 Edwards Mill Rd, Suite 102
Who is the CEO of NeoNova Network Services?
NeoNova Network Services CEO is Jason McGinnis, their score by employees is 68
What is NeoNova Network Services eNPS?
The eNPS for NeoNova Network Services is 50
What is the salary for Receptionist in NeoNova Network Services?
Receptionist average salary in the US is 45k
What are the salaries in the HR in NeoNova Network Services?
The average salaries for HR in NeoNova Network Services is 90k
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