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NewVoiceMedia Claimed Company
NewVoiceMedia is a leading global provider of cloud technology which helps businesses sell more, serve better and grow faster. read more
NewVoiceMedia Company Culture
NewVoiceMedia Culture
This score is derived from employee ratings & reviews2.9/5
NewVoiceMedia's Overall Culture is rated C-
Top Rated Culture Dimensions
eNPS
BCEO Rating
B-Leadership
C+Manager
C+Perks & Benefits
C+NewVoiceMedia CEO
Top 40%Top 40% of Similar Size Companies
Dennis Fois
70 /100
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Diversity at NewVoiceMedia
N/A
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Anonymously Rate Your Experience & Make Work BetterWomen at NewVoiceMedia
N/A
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Anonymously Rate Your Experience & Make Work BetterNewVoiceMedia eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 25%Top 25% of Similar Size Companies
Recommend to a Friend?
34
NewVoiceMedia employees are 34% more likely to recommend NewVoiceMedia as a great place to work
| 67% | Promoters |
|---|---|
| 0% | Passives |
| 33% | Detractors |
Working at NewVoiceMedia
Working at NewVoiceMedia is rated below average by 3 employees, across various culture dimensions. NewVoiceMedia employees rate eNPS highest among all categories, and think that Meetings and Retention have the most room for improvement, putting NewVoiceMedia’s culture in the Bottom 30% compared to similar sized companies on Comparably and in the Bottom 35% compared to other companies in Chicago. See below in detail how working at NewVoiceMedia was rated by employees.
Overall Company Culture at NewVoiceMedia
C-
Overall Company Culture at NewVoiceMedia is rated C-
Last updated months ago
Bottom
30%
NewVoiceMedia ranks in the Bottom 30% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
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Anonymously Rate Your Experience & Make Work BetterNewVoiceMedia Employee Reviews
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NewVoiceMedia Company Overview
NewVoiceMedia is a leading global provider of cloud technology which helps businesses sell more, serve better and grow faster.
NewVoiceMedia was founded in 2000 and its current CEO is Dennis Fois. Since its inception 26 years ago, NewVoiceMedia has grown to 3883 employees.
NewVoiceMedia Mission, Vision & Values
NewVoiceMedia Mission Statement
We don't believe that people want companies to disrupt: they want us to help. That's why our sole purpose is to help businesses help people, one conversation at a time.
NewVoiceMedia Vision Statement
We see the contact center at the heart of customer experience. It's your front-line teams that deliver strong, emotional connections with your prospects and customers. This is how you win in the Age of Customer Experience
NewVoiceMedia Values
- Customer experience
- Focus
- Strong
| Headquarter | Belvedere, Basing View Hampshire, IL |
|---|---|
| Website | www.newvoicemedia.com |
| Founding Date | 2000 |
| Tel | 44 20 7206 8888 |
| Company Status | Private |
| Social Sites |
NewVoiceMedia Competitors
NewVoiceMedia competitors include Revenue.io, Bright Pattern, Intradiem, and XANT. NewVoiceMedia ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how NewVoiceMedia compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
NewVoiceMedia Employees
NewVoiceMedia has 3883 employees. 3 employees at NewVoiceMedia have reviewed NewVoiceMedia across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 3 NewVoiceMedia employees give their leadership a grade of C+, or Top 50% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.
Employees at NewVoiceMedia are not very pleased with their total compensation at NewVoiceMedia, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at NewVoiceMedia are not very pleased with their team. 3 Participants grade the quality of their coworkers a D+. Less than half believe the meetings at NewVoiceMedia are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at NewVoiceMedia believe the environment at NewVoiceMedia is positive. Most Participants believe the pace of work at NewVoiceMedia is extremely fast. About 33% of the employees at NewVoiceMedia work 8 hours or less, while 67% of them have an extremely long day - longer than twelve hours.
Overall, the employees at NewVoiceMedia are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining NewVoiceMedia - Employee Onboarding
The prevailing opinion from Comparably users in Chicago about their company is that it was prepared on their first day. Chicago employees concluded that their overall onboarding experience was positive. 71% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
NewVoiceMedia KPIs and OKRs
Employees’ understanding of NewVoiceMedia's KPIs and OKRs is essential for its success. Out of 2 NewVoiceMedia employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
NewVoiceMedia CEO & Leadership
NewVoiceMedia CEO - Dennis Fois
70 /100
Dennis’s approval rate is just above average, putting Dennis in the Top 40% of all CEOs of similar-sized companies on Comparably, and in the Top 40% compared to the CEOs of all other companies in Chicago. Dennis Fois is well regarded by employees for the Leadership NewVoiceMedia offers, and ranks among the Top 50% of CEOs by employees in that category. Dennis is most liked by Caucasian employees. When compared to NewVoiceMedia’s competitors, Dennis Fois ranks just above XANT’s CEO Chris Harrington. With Dennis’s leadership, NewVoiceMedia employee respondents are most happy about their Leadership and Manager. Dennis was rated slightly below average for Meetings.
NewVoiceMedia Leadership
The NewVoiceMedia Executive Team is rated a “C” and led by CEO Dennis Fois, CTO Artur Michalczyk, and Chief Sales Officer Olivier Gachot
Dennis Fois CEO / President
Dennis Fois serves as the CEO / President of NewVoiceMedia.
Artur Michalczyk CTO
Artur Michalczyk serves as the CTO of NewVoiceMedia. Artur started at NewVoiceMedia in Nov of 2016. Artur currently... read more
Olivier Gachot Chief Sales Officer
Olivier Gachot serves as the Chief Sales Officer of NewVoiceMedia. Olivier started at NewVoiceMedia in Jan of 2018.... read more
John Eng Chief Marketing Officer
John Eng serves as the Chief Marketing Officer of NewVoiceMedia.
Drew Ferrara Vice President, Sales
Drew Ferrara serves as the Vice President, Sales of NewVoiceMedia. Drew started at NewVoiceMedia in Feb of 2018. Drew... read more
Jamison Powell Vice President of Sales
Jamison Powell serves as the Vice President of Sales of NewVoiceMedia. Jamison started at NewVoiceMedia in Oct of 2013.... read more
Stephanie Krishpinovich Regional Vice President of Marketing and Events
Stephanie Krishpinovich serves as the Regional Vice President of Marketing and Events of NewVoiceMedia. Stephanie... read more
Sarita Fernandes Regional Vice President, Product Marketing
Sarita Fernandes serves as the Regional Vice President, Product Marketing of NewVoiceMedia. Sarita started at... read more
NewVoiceMedia Salaries
How much does NewVoiceMedia pay?
How much do people at NewVoiceMedia get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at NewVoiceMedia is $100,327, or $48 per hour, while the estimated median salary is $122,244, or $58 per hour.
At NewVoiceMedia, the highest paid job is a General Counsel at $305,289 annually and the lowest is a Sales Associate at $40,674 annually. Average NewVoiceMedia salaries by department include: Sales at $181,986, Engineering at $112,981, Marketing at $208,691, and Customer Support at $45,819. Half of NewVoiceMedia salaries are above $122,244.
3 employees at NewVoiceMedia rank their Compensation in the Bottom 20% of similar sized companies (based on 14 ratings) while 3 employees at NewVoiceMedia rank their Perks And Benefits in the Top 50% of similar sized companies (based on 5 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $63k | $63k | 1st Percentile |
17th Percentile $88k | $88k | 17th Percentile |
33rd Percentile $121k | $121k | 33rd Percentile |
50th Percentile $195k | $195k | 50th Percentile |
67th Percentile $254k | $254k | 67th Percentile |
83rd Percentile $308k | $308k | 83rd Percentile |
100th Percentile $357k | $357k | 100th Percentile |
$100,327*
Average Compensation
$122,244*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
NewVoiceMedia Salaries by Department
Diversity & Inclusion at NewVoiceMedia
The Diversity score provides insights into how diverse employees feel and rate their work experience at NewVoiceMedia across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
NewVoiceMedia Perks & Benefits
Health & Wellness
- Health Insurance
Paid Time Off
- PTO / Vacation Policy
NewVoiceMedia PTO
NewVoiceMedia's PTO and Vacation policy typically gives 20-30 days off a year. Paid Time Off is NewVoiceMedia's most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. NewVoiceMedia's benefits and PTO Package averages to represent a $2500+ cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
NewVoiceMedia Careers
NewVoiceMedia Jobs
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Overview of Candidates Interested in NewVoiceMedia on Comparably
Candidates By Department
All Industries | 43% | |
|---|---|---|
Design | 29% | |
Sales | 14% | |
IT | 14% |
Candidates By Location
Chicago | 43% | |
|---|---|---|
North Las Vegas | 14% | |
Evanston | 14% | |
San Francisco | 14% | |
Other | 14% |
Frequently Asked Questions regarding NewVoiceMedia
What is NewVoiceMedia address?
NewVoiceMedia location is at Belvedere, Basing View
Who is the CEO of NewVoiceMedia?
NewVoiceMedia CEO is Dennis Fois, their score by employees is 70
What is NewVoiceMedia eNPS?
The eNPS for NewVoiceMedia is 34
What is the salary for Business Analyst in NewVoiceMedia?
Business Analyst average salary in the US is 69k
What are the salaries in the Legal in NewVoiceMedia?
The average salaries for Legal in NewVoiceMedia is 305k
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