OpenPhone Employee Reviews
Out of 417 OpenPhone employee reviews, 99% were positive. The remaining 1% were constructive reviews with the goal of helping OpenPhone improve their work culture. The Customer Support team, with 100% positive reviews, reports the best experience at OpenPhone compared to all other departments at the company. The Engineering team offered the most constructive feedback, with 2% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
It's been awesome. Have met some in person and really feel apart of the family.
Review from HR Dept
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
They listen! They are approachable and you really feel as though your ideas are not only welcomed, but used.
Review from HR Dept
They value people and their talent
Review from Customer Support Dept
Seem to be very active in company conversations
They are clearly driven and highly invested in not only the product, but also the team.
Review from Engineering Dept
Thay care about your job and most especially about how you feel with your tasks. They simoly care about you making sure you're doing well personally and towards works.
Review from Customer Support Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of OpenPhone yet.
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What is the best part about your compensation package?
highest pay in the industry
Review from Customer Support Dept
Super competitive and im being paid based on my skills and market
Above market base pay along with full medical coverage
Review from Engineering Dept
I'm allowed to request an advance pay whenever needed. A paid insurance is also tied up to it.
Review from Customer Support Dept
Competitive pay that meets industry standards
Why do you feel undervalued and what would make you feel better about your compensation?
Adjustment for inflation, more feedback sessions
Review from Engineering Dept
An adjustment for the 8% inflation we've seen this past year
Review from Engineering Dept
I do not feel undervalued, however, I was hesitant to advocate and re-negotiate.
What are some of the best things about your team?
The collaboration. It's exciting to get together and brainstorm new ideas!
Review from HR Dept
we have supportive and collaborative team
Review from Customer Support Dept
Super interactive and have made me feel so welcome
Happy, quirky, and real people! They're not fake.
Review from Customer Support Dept
Kind, ambitious, motivated, act like owners
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of OpenPhone yet.
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What is most positive about the culture and environment at your company?
Our All Hands! It's so fun to learn about other teams and what everyone is up to
Review from HR Dept
Very interactive. I love the teainings they have available for DEI & LGTBQIA+
The transparency of company status and the team helping each other to achieve company goals.
Review from Customer Support Dept
Everyone comes from all walks of life and no one is judgemental. I feel comfortable in this work environment.
Review from Engineering Dept
So far, everyone has been very kind and welcoming!
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of OpenPhone yet.
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What did you like most about the interview process?
There aren't any Interviews reviews of OpenPhone yet.
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What would you improve about your company's interview process?
There aren't any Interviews reviews of OpenPhone yet.
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What makes you most happy at work?
My team and working with great people
Review from HR Dept
Collaborating with team mates and being trusted to work on my own things
When I see a lot of new port-in requests because it means I'll have a lot to do and that OpenPhone will have more customers. Another thing would be the excitement to see new updates of my co-employees' pets and fave music or new foods that we share in group messages.
Review from Customer Support Dept
Challenging problems and autonomy to solve them
Roll up your sleeves and get to work mentality!
Review from Customer Support Dept
What's going wrong and how can it be improved?
There aren't any Outlook reviews of OpenPhone yet.
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What do you like best about your company?
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What would you most like to see improved at your company?
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