Orchard Supply Hardware Senior Customer Service Manager Salaries in Springfield, MA | Comparably
Orchard Supply Hardware is a leading regional home improvement retailer operating more than 70 full-service home and garden store. read more
EMPLOYEE
PARTICIPANTS
10
TOTAL
RATINGS
206

Orchard Supply Hardware Senior Customer Service Manager Salaries in Springfield, MA

The average Orchard Supply Hardware Senior Customer Service Manager in Springfield, MA earns an estimated $84,926 annually, which includes an estimated base salary of $74,862 with a $10,064 bonus. Orchard Supply Hardware's Senior Customer Service Manager compensation is $14,631 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Orchard Supply Hardware in Springfield, MA can range from $35,000 - $160,000.

In Springfield, MA, The Customer Support Department at Orchard Supply Hardware earns $3,028 more on average than the Admin Department.

Last updated 8 years ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$84,926
Average Compensation
$74,862
avg. base
$10,064
avg. bonus

Senior Customer Service Manager Salaries at Orchard Supply Hardware

In Springfield, MA, Senior Customer Service Managers earn $2,779 more than Customer Service Managers.

Customer Service Manager
$82k*
Technical Support
$70k*
CS Rep
$45k*
* estimated salary

Compensation at Orchard Supply Hardware by Department

In Springfield, MA, The Customer Support Department averages $3,028 more than the Admin Department, and $20,321 less than the Finance Department

Finance
$79,073 Avg. total comp.
+$20k
Customer Support
$58,752 Avg. total comp.
Admin
$55,724 Avg. total comp.
-$3k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Orchard Supply Hardware reported making $79,958, while the average male Senior Customer Service Manager at similar sized companies reported making $94,078.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Senior Customer Service Manager at companies similar size to Orchard Supply Hardware reported making $101,250, while the average African American/Black Senior Customer Service Manager at similar sized companies reported making $71,032.

How Senior Customer Service Managers at Orchard Supply Hardware Rate Their Compensation

The majority of Senior Customer Service Managers at Orchard Supply Hardware believe they're not compensated fairly. 33% of Senior Customer Service Managers at Orchard Supply Hardware say they receive annual bonuses, and the vast majority (14%) are not satisfied with their benefits. See more compensation ratings at Orchard Supply Hardware

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