Patch.com FAQs

We are currently switching users who publish commercial content to a new business user role.

Businesses receive a free business listing in their local directory.

You can also promote your classifieds and events.

Classifieds costs $1 per day per community. They are featured on the homepage, articles, the neighbor posts page, and are pushed to social and our email newsletters. They are currently the most visible posts on the site.

Events cost $1 per day per community and appear on the homepage, articles, the featured area in the calendar, and are pushed to social, our email newsletters, and our special weekly calendar newsletter.

To upgrade your business listing or learn about the other ways Patch can boost your business please call.

Here at Patch, we report on a lot of arrests and crime incidents in our local cities, towns and states. But we also understand that not everyone is convicted of the crimes that they are alleged to have committed. Others have agreed to pleas or have been found not guilty, served their time and want to move on with their lives.

To request removal of your name from an arrest report article,please send an email to [email protected]. Please see t his article for our requirements. Our legal/content removal team will process your request and get back to you within 2 weeks.

To request removal of your name in any other type of article, please contact [email protected].

Job listings can now be posted under the classifieds section. Job listings that were posted before May 29th will expire and may be reposted by creating a classified and selecting job listing as the category. Job listings can now be promoted to nearby communities for just $1 per day in every community you choose.

Announcements have been merged into a brand new type of post called Classifieds. Existing announcements have not been deleted, just recategorized. You are still able to post announcements by posting a classified and selecting announcement as the category.

To keep your Patch hyperlocal, users can now only change their preferred Patch once per week.

To change your preferred Patch:

Login to my.patch.com.

Click the menu icon in the top right corner.

Click profile settings.

Change your home Patch, the scroll down and click update.

You are all set!

Excited to get involved in your local Patch community? Look no further: your local editor is the person to contact for questions and concerns pertaining to articles, news tips, story pitches, and more!

If you want to contact your local editor, there is an envelope icon at the bottom of every Patch community Page. Hover over the open icon to reveal the Patch email (it will appear in a little box) and/or click the icon to send them an email.

To edit what you've posted, click the three horizontal dots in the bottom right corner of your post to expand the menu. From there, click "edit." Once you've made the necessary changes, click update.

If you havent already created an account, click here to learn how.

If you do have an account, follow these steps:

Post an event :

Click the green "Post" button on the home page of your local community, then click the "event" tab.

Enter the date and time for when your event is happening. Your event will be on the calendar until the time of your event.

Let people know where your event will be held.

Describe your event! You can write as much as youd like here.

Choose an image for your event. Ideal image size is 1200x900 pixels.

Click Next, then either click Post or read below to see how to promote your event in nearby areas.

PROMOTING YOUR EVENT: you can promote your event for $1 per day per Patch. Your event can be highlighted for up to 30 days before your event on the top of the calendar, on the Patch homepage, on article pages, in email newsletters, and on Facebook. Choose nearby communities to share your event in as well as your home Patch, select the dates you'd like your event to be promoted for, then click Next to add your payment information and post.

Post a classified :

Click the green "Post" button on the home page of your local community, then click the "classified" tab.

Choose which category of classified youre posting.

Write a headline for your classified. Keep it under 100 characters!

Write details about your classified in the text box.

Choose an image for your classified. Ideal image size is 1200x900 pixels.

Click Next, then either click Post or read below to see how to promote your event in nearby areas.

PROMOTING YOUR CLASSIFIED: You can promote your classified for $1 per day in every community its shared to. Your classified will be highlighted on Patch pages, in email newsletters and on our social pages. Choose some nearby communities to share your classified to, as well as your home community, choose when you'd like your classified to be promoted, then click Next to add your payment information and post.

Post an article:

Go to my.patch.com/start

Click Write an Article

Select where you would like your article to appear within your home Patch

Write a headline for your article 65 characters or less. Keep it concise!

Write a subheadline. Whats a quick summary of what your article is about?

Choose an image for your article if youd like. Ideal image size is 1200x900 pixels.

Write your article! We have several tools to help with formatting your article how youd like.

You can either save your post as a draft (this allows you to come back to it later if you want to add more) or post it right away. Currently, there is no way to preview your article before you post but luckily you can always go back and edit your article as much as youd like.

To view what you've posted on Patch, head on over to your profile page. To get there, log in, click your name and photo in the top right corner to reveal the menu, then click View Profile.

Once you're on your bio, use the drop down menu to choose between Posts, Events, Classifieds, and Articles.

If you don't already have a Patch account and would like to post, follow the steps below:

Go to https://patch.com/register or click "Sign up" in the top right corner of Patch.com

Enter your town or zip code and select your nearest Patch site from the drop down menu that appears, then enter your email address and click "Find your community."

Enter your first and last name, then create a password and click "Create profile."

Congrats! You are now able to post neighbor posts, events, and classifieds.

If you'd like to post articles on Patch:

After setting up your account, click "get posting" to begin verification.

Indicate if you're a regular person, business, or nonprofit and choose how you'd like to submit your application:

Verify with Facebook to be approved to post immediately

Verify manually to have your submission reviewed by our real human moderation team(NOTE: we approve users as fast as we can, but in some instances this may take up to 24 hours)

Click the verification link in your email, and you'll be all set to start posting articles!

Patch is an independent U.S. local news and information platform. We operate in over a thousand hyperlocal locations in all 50 states and Washington, D.C..We're a community-specific news, information and engagement network driven by passionate and experienced media professionals.

Want to get involved?

Here's what you can do:

Contribute content! Patch welcomes and encourages community members to post directly to the site by signing up here.

Keep up with news and events by subscribing to your local Patch updates

Learn more about local businesses and the people behind them

Participate in discussions

Posting as a business costs the same as it does for a neighbor or nonprofit!

Promoted calendar events and classifieds are $1 per day per community they are shared to.

Jobs can be posted as classifieds by choosing the "job listing" category when creating your post.

Users can now only change their preferred community once every 7 days. This ensures that the people in a Patch and the information distributed stays hyperlocal.

If you want to change your preferred community,here's how you do it:

Log in to your account.

Click the profile photo icon in the top right corner.

Click "Edit profile".

Enter a new town in the box that says"Home community".

Click Update Profile.

You are all set! Happy Patching!

MyPatch is your personal hub that gathers all the tools you need to start posting articles on Patch!

Within the MyPatch page, you can find all of your previous posts and drafts. You can also edit your content and share on social media.

For questions on how to make an account, click here !

Patch event listings are a great way to target a hyperlocal audience, boost attendance at your event and let neighbors know about cool stuff happening near them. Tap into our network of more than 20 million monthly users in over 1,200 communities by adding your event to the Patch calendar.

For just $1 per community per day, your event will be:

Shared with up to 16 different communities

Listed on Patch's local calendars

Featured at the top of local news pages*

Spotlighted on article pages*

Broadcasted to Patch's local Facebook feeds*

Given preference in Patch's daily newsletters*

*during the dates you select for your event promotion

If you do not promote your event, it will be:

Listed on your home Patch's local calendar

If you will be posting events or classifieds on behalf of a for-profit company, register as a business. Youll also get a free business listing in your community directory.

If you will be posting events or classifieds or want to write an article on behalf of a nonprofit, register as a nonprofit.

If you will be posting events or classifieds or want to write an article as an individual not representing the views of your company or organization register as an individual.

Eager to stay up to date on the happenings in your local Patch? Perfect! All you have to do is subscribe.

Click any article that's posted in the Patch you'd like to subscribe to.

Click Subscribe, enter your email, and then you're all set!

Local Officials are Patch community members who are employed by a government agency. Patch entrusts these public servants to accurately answer questions from constituents, and share timely information around the area of their expertise. Local Officials are distinguished with a specific badge that can be found on their profile and posts. Fill out this form if you believe youre qualified to be a Local Official on Patch. You must have a government email address.

Verified Neighbors are people who operate under their full name and live in their hometown Patch. Patch distinguishes these community members with a badge of a green check mark. Read this article to learn how you might be able to verify your account.

Featured Listings is our product designed specifically for real estate professionals.

With a Featured Listing campaign, you'll have promoted placement on your choice of Patch sites reaching our local and engaged audience.

Patch is where your neighbors and clients are getting their news and local information, so advertising on Patch means prospective buyers will find your listing sooner when they're looking for their next home.

We offer several package options to best fit your business, whether you have one listing to promote or want to rotate in multiple Featured Listings. You choose the Patch sites and customize all the listing details which will link prospective buyers directly to your website.

For more information about Featured Listings or our other display advertising campaigns, contact us.

If you're an individual selling or renting your home, consider posting directly in the Classifieds section of your local Patch.

1.Keep it local!Readers come to Patch for local news, to learn about local happenings and to discuss local issues. So keep it local and were all good!2.No commercial content.Ads go through the advertising department,noton our boards. ( Click here to advertise with us.) Dont promote commercial content on the boards or youll get the hook.3.No abusive content.Posts containing abusive or defamatory content will be deleted and the offending user banned. Thanks for keeping the boards civil.4.Be awesome.We love great writing and content that is valuable to your neighbors. Treat your neighbors with kindness.And don't forget to like and follow your local Patch on Facebook and Twitter !Thanks for reading and posting to the Patch!

Billing inquiries for advertisers can email [email protected].

PLEASE NOTE: this is for clients who have bought advertising packages with us. If you're looking for a receipt for your promoted event or classified, please send an email to [email protected].

The best time to look for your ad is between 6-9 AM, as that is when viewership to the Patch site is highest. When in doubt, please feel free to email your account manager with any questions. We will check on your campaign and run a report as needed.

If you have a question about a promoted event or classified, please contact [email protected].

To get your business listed in your community's directory, you'll first need to set up an account. To do this, click "Sign up" on the homepage of Patch.

Once you've set up your account, be sure to click "Get Posting" to set up your verified business account.

The next page will have a drop down asking if you're an individual, business, or nonprofit. Select that you are a business, and then either verify your account through Facebook (instant) or manually (may take up to 24 hours).

Once your account is verified to post, clickand then "Post." You will be redirected to the page where you create your business listing. You must complete your business listing before you can post events, classifieds, or jobs.

Your business listing will show up under Local News > Local Directory.

Contact your account manager with your ad updates and they will get back to you as soon as possible.

PLEASE NOTE: this is for clients who have purchased an advertising package with us. If you have a question about a promoted event or classified, please contact [email protected].

If you encounter any technical problems or bugs while on Patch or my.Patch.com, please let us know by emailing [email protected].

On the My Patch homepage, there is a button that says " Forgot Your Password ?".

Once you click this, it will prompt you to enter the email address you used to create an account.

Enter your email address, and a password reset link will be sent to you.

Check your email and follow given instructions.

Want to get involved in the local discussion?

Here's how:

1. Log into your Patch account.

2. Scroll to the very bottom of the article you'd like to reply to or click the "reply" button under the headline.

3. Type your reply in the "Reply to this article" box and click "reply."

Yes, it's that easy!

Remember to keep your repliesclean, friendly and factual, and flag any comments that don't comply with our community guidelines.

Want to stay up to date while on the go and customize the alerts you receive? We have good news for you...it's easy!

1. Go to your mobile Patch app:

2. Click on the top banner where it says "Patch":

4. You are good to go! Happy mobile Patching!

3. Toggle over to the page that says "Alerts". Here you can manage your alert notification settings and choose which Patches you want to get notifications from:

Of course!

Posting on Patch is a great way for local businesses to reach an engaged local audience. Business users also receive afreebusiness listing in their local directory.

To learn about business pricing for posting on on Patch, click here.

To upgrade your business listing or learn about the other ways Patch can boost your business please call(413-728-2448).

It is free to have an obituary posted on Patch.

To submit an obituary, please email it to your local editor.

There is an envelope icon at the bottom of every Patch community page. Hover over the open icon to reveal the Patch email (it will appear in a little box) and/or click the icon to send them an email.

We understand that sometimes we can get a little carried away with emails. To unsubscribe from emails or manage your preferences, click the link at the bottom of every Patch email.

To unsubscribe, scroll to the very bottom of the following page and click "I quit":

If you would like to only receive one email per day, click the "Yes" button that appears at the very top of the email settings screen when you click through to it from a Patch email:

You can fully customize your email settings on this page. Play around with your settings to find what feels right for you.

Note: If you cannot find the email settings link at the bottom of an email, your email provider likely clipped the message. There will typically be a link to view the entire message in a new window or tab. You will find the email settings link there.

Interested in buying more advertising? Contact your account manager or call(413)-728-2448 to learn how.

Want to stay up to date while on the go? We have good news for you...it's easy!

1. Go to theApp Store or the Google Play Store on your device and search " Patch ":

video

2. Download the app and get started!

3. For more information, check out this article and watch this with nifty tricks and tips for using the app!

Want to stay up to date while on the go? We have good news for you...it's easy!

1. Go to theApp Store on your device and search " Patch ":

video

2. Download the app and get started!

3. For more information, check out this article and watch thiswith nifty tricks and tips for using the app!

Interested in promoting your business in a hyperlocal space? Look no further - advertise with us!

Click here to fill out the Advertise On Patchform.

To speak to a Patch representative about your business or to learn more, call us at:

413-PATCH-IT (413-728-2448)