Pathlight Claimed Company
Pathlight is the leading GenAI-native Conversation Intelligence platform that helps enterprises discover hidden insights, opportunities, and risks deep within their customer conversations. Pathlight is the first company to fully harness the power of Large Language Models (LLMs) to review every customer conversation and uncover hidden insights with human-level accuracy. By distilling complex customer interactions into actionable, high-level insights and trends, we empower businesses and their leaders to deeply understand what’s happening at the frontlines between their teams and their customers, enabling them to make rapid, bold decisions with total confidence.
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Pathlight KPIs and OKRs
Employees’ understanding of Pathlight's KPIs and OKRs is essential for its success. Out of 29 Pathlight employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 29 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Manager's Role in Accomplishing Goals
A main function of a managerial role is to lead one’s subordinates. A manager at Pathlight is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Pathlight employees shared they generally receive helpful feedback every week. Feedback and positive reinforcement are both conducive to meeting goals.
Are you typically recognized for the impact and accomplishments you make for your current company?
How often do you get valuable feedback on how to improve at work?
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