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Anonymously Rate Your Experience & Make Work BetterPatientKeeper employees are -50% more likely to recommend PatientKeeper as a great place to work
| 25% | Promoters |
|---|---|
| 0% | Passives |
| 75% | Detractors |
Working at PatientKeeper is rated average by 4 employees, across various culture dimensions. PatientKeeper employees are most satisfied about CEO Rating, Compensation, and Manager categories, putting PatientKeeper’s culture in the Top 40% compared to similar sized companies on Comparably and in the Top 50% compared to other companies in Boston. See below in detail how working at PatientKeeper was rated by employees.
Overall Company Culture at PatientKeeper is rated B-
Last updated months ago
PatientKeeper ranks in the Top 40% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
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Anonymously Rate Your Experience & Make Work BetterPatientKeeper develops apps that help physicians to review electronic patient records and prescriptions, and consult with other caregivers.
Advancing healthcare with instinctive, empowering technology that respects the importance of physicians.
Every EHR provider makes the same claim: increase quality of care while reducing overall costs. Easy to say, but it has proved hard to achieve. And every day we see reports of physician dissatisfaction, frustration and burnout.
| Headquarter | 880 Winter Street, Suite 300 Waltham, MA United States of America |
|---|---|
| Website | www.patientkeeper.com |
| Founding Date | 1996 |
| Tel | 781-373-6100 |
| Company Status | Private |
PatientKeeper competitors include Alignment Healthcare, Oceans Healthcare, Meditech, and Ingenious Med. PatientKeeper ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how PatientKeeper compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
4 employees at PatientKeeper have reviewed PatientKeeper across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 4 PatientKeeper employees give their leadership a grade of C+, or Top 50% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at PatientKeeper are pleased with their total compensation at PatientKeeper, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at PatientKeeper are not very pleased with their team. 4 Participants grade the quality of their coworkers a D. The majority believe the meetings at PatientKeeper are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at PatientKeeper believe the environment at PatientKeeper is positive. Most Participants believe the pace of work at PatientKeeper is comfortably fast. About 75% of the employees at PatientKeeper work 8 hours or less.
Overall, the employees at PatientKeeper are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from Comparably users in Boston about their company is that it was very prepared on their first day. Boston employees concluded that their overall onboarding experience was positive. 75% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Employees’ understanding of PatientKeeper's KPIs and OKRs is essential for its success. Out of 3 PatientKeeper employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
Paul’s approval rate is in the Top 10% of all CEOs of similar-sized companies on Comparably, and in the Top 20% compared to the CEOs of all other companies in Boston. Compared to PatientKeeper’s competitors, Paul Brient ranks right above Alignment Healthcare CEO John Kao. Under Brient’s leadership, PatientKeeper employee respondents are most happy about their Compensation and the company’s Manager. Team and eNPS are two areas, according to respondents, where PatientKeeper could stand to see real improvement.
The PatientKeeper Executive Team is rated a “C+” and led by CEO Paul Brient, CTO and Co-founder Sally Buta, and CFO Jim Melanson
Paul Brient CEO / President
Paul Brient serves as the CEO / President of PatientKeeper.
Sally Buta CTO and Co-founder
Sally Buta serves as the CTO and Co-founder of PatientKeeper. Sally started at PatientKeeper in June of 2017. Sally... read more
Jim Melanson CFO
Jim Melanson serves as the CFO of PatientKeeper.
Barry Gutwillig Vice President, Sales and Marketing
Barry Gutwillig serves as the Vice President, Sales and Marketing of PatientKeeper. Barry started at PatientKeeper in... read more
Amy Sullivan Vice President Sales
Amy Sullivan serves as the Vice President Sales of PatientKeeper. Amy started at PatientKeeper in November of 2014. Amy... read more
Cathy Donohue Vice President, Product Management
Cathy Donohue serves as the Vice President, Product Management of PatientKeeper. Cathy started at PatientKeeper in... read more
Phil Gaudette Vice President, Services
Phil Gaudette serves as the Vice President, Services of PatientKeeper. Phil started at PatientKeeper in June of 2008.... read more
Scott Rape Regional Vice President
Scott Rape serves as the Regional Vice President of PatientKeeper.
Jeff Riemer Vice President National Accounts
Jeff Riemer serves as the Vice President National Accounts of PatientKeeper. Jeff started at PatientKeeper in November... read more
How much do people at PatientKeeper get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at PatientKeeper is $97,729, or $46 per hour, while the estimated median salary is $94,446, or $45 per hour.
At PatientKeeper, the highest paid job is a General Counsel at $281,716 annually and the lowest is a CS Rep at $44,948 annually. Average PatientKeeper salaries by department include: Design at $83,757, Business Development at $100,233, HR at $93,076, and IT at $97,756. Half of PatientKeeper salaries are above $94,446.
4 employees at PatientKeeper rank their Compensation in the Top 15% of similar sized companies in the US (based on 13 ratings) while 4 employees at PatientKeeper rank their Perks And Benefits in the Bottom 45% of similar sized companies in the US (based on 7 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $60k | $60k | 1st Percentile |
17th Percentile $78k | $78k | 17th Percentile |
33rd Percentile $93k | $93k | 33rd Percentile |
50th Percentile $178k | $178k | 50th Percentile |
67th Percentile $278k | $278k | 67th Percentile |
83rd Percentile $306k | $306k | 83rd Percentile |
100th Percentile $370k | $370k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at PatientKeeper across various culture dimensions.
PatientKeeper's PTO and Vacation policy typically gives unlimited days off a year. PatientKeeper's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

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In 2019, PatientKeeper applied for 14 H1B visas. Of the work permits applied for, 86% were approved.
H1B Applications Outcome
This data was calculated using publicly sourced data from OFLC Performance Data

Candidates By Department
Customer Support | 67% | |
|---|---|---|
All Industries | 33% |
Candidates By Location
Boston | 100% |
|---|
What is PatientKeeper address?
PatientKeeper location is at 880 Winter Street, Suite 300
Who is the CEO of PatientKeeper?
PatientKeeper CEO is Paul Brient, their score by employees is 78
What is PatientKeeper eNPS?
The eNPS for PatientKeeper is -50
What is the salary for Business Analyst in PatientKeeper?
Business Analyst average salary in the US is 64k
What are the salaries in the Marketing in PatientKeeper?
The average salaries for Marketing in PatientKeeper is 185k