PCCW Competitors | Comparably
Comparably
PCCW
PCCW Ltd through its subsidiaries provides telecommunications service including local telephony, local data and broadband services. Its business segments are HKT, Media Business, Solutions Business, PCPD, and Other Businesses. read more
EMPLOYEE
PARTICIPANTS
29
TOTAL
RATINGS
232

PCCW Competitors

PCCW competitors include Hong Kong Broadband Network, VITAC and HKT GLOBAL. PCCW ranks 1st in CEO Score on Comparably vs its competitors. See below how PCCW compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
1st
eNPS Rank
2nd
Gender Rank
N/A
Diversity Rank
1st
Product Quality
3rd
NPS Rank
3rd
Pricing Rank
3rd
Customer Service
2nd

See PCCW Culture vs Competitors:

PCCW Competitors
RankCompanyScore
1PCCW69
2Hong Kong Broadband Network66
3VITAC64
CEO Ratings Comparison

PCCW's CEO Score Ranks 1st

18 Employees at PCCW rate a 74 out of 100, which ranks them 1st out of PCCW's competitors. Last rating was months ago.

  1. 1st
    PCCW's CEO
    PCCW
    74
    out of 100
  2. 2nd
    William Yeung Hong Kong Broadband Network's CEO
    William Yeung
    Hong Kong Broadband Network
    63
    out of 100

    3 Employees at Hong Kong Broadband Network rate William Yeung a 63 out of 100, which ranks them 2nd out of PCCW's competitors. Last rating was months ago.

  3. 3rd
    P Kilroy VITAC's CEO
    P Kilroy
    VITAC
    45
    out of 100

    6 Employees at VITAC rate P Kilroy a 45 out of 100, which ranks them 3rd out of PCCW's competitors. Last rating was months ago.

CEO Ratings Comparison
RankCEOCompany Score
1PCCW74
2William YeungHong Kong Broadband Network63
3P KilroyVITAC45
Product Quality Score Comparison

PCCW Ranks 3rd in Product Quality Score

12 Customers rate PCCW's Product Quality Score a 2.8/5, which ranks it 3rd against its competitors, below Hong Kong Broadband Network.

  1. 1st
    VITAC
    4 / 5
  2. 2nd
    Hong Kong Broadband Network
    3 / 5
  3. 3rd
    PCCW
    2.8 / 5
Product Quality Score Comparison
RankCompany Score
1VITAC80
2Hong Kong Broadband Network60
3PCCW57
NPS Comparison

PCCW Ranks 3rd in Net Promoter Score

16 Customers rate PCCW's Net Promoter Score a -51, which ranks it 3rd against its competitors, below Hong Kong Broadband Network. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend PCCW to a friend?”.

  1. 1st
    VITAC
    34
  2. 2nd
    Hong Kong Broadband Network
    -34
  3. 3rd
    PCCW
    -51
NPS Comparison
RankCompany Score
1VITAC34
2Hong Kong Broadband Network-34
3PCCW-51
Pricing Score Comparison

PCCW Ranks 3rd in Pricing Score

12 Customers rate PCCW's Pricing Score a 3.1/5, which ranks it 3rd against its competitors, below Hong Kong Broadband Network.

  1. 1st
    VITAC
    3.5 / 5
  2. 2nd
    Hong Kong Broadband Network
    3.3 / 5
  3. 3rd
    PCCW
    3.1 / 5
Pricing Score Comparison
RankCompany Score
1VITAC70
2Hong Kong Broadband Network66
3PCCW62
Customer Service Comparison

PCCW Ranks 2nd in Customer Service

10 Customers rate PCCW's Customer Service a 2.9/5, which ranks it 2nd against its competitors, below VITAC.

  1. 1st
    VITAC
    4 / 5
  2. 2nd
    PCCW
    2.9 / 5
  3. 3rd
    Hong Kong Broadband Network
    2.5 / 5
Customer Service Comparison
RankCompany Score
1VITAC80
2PCCW58
3Hong Kong Broadband Network51
Overall Culture Score Comparison

PCCW Ranks 1st in Overall Culture Score

29 Employees rate PCCW's Overall Culture a 69/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    PCCW
    69 / 100
  2. 2nd
    Hong Kong Broadband Network
    66 / 100
  3. 3rd
    VITAC
    64 / 100
Overall Culture Score Comparison
RankCompany Score
1PCCW69
2Hong Kong Broadband Network66
3VITAC64
eNPS Comparison

PCCW Ranks 2nd in Employee Net Promoter Score

20 Employees rate PCCW's Employee Net Promoter Score a -20, which ranks it 2nd against its competitors, below VITAC. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at PCCW to a friend?”.

  1. 1st
    VITAC
    17
  2. 2nd
    PCCW
    -20
  3. 3rd
    Hong Kong Broadband Network
    -34
eNPS Comparison
RankCompany eNPS
1VITAC17
2PCCW-20
3Hong Kong Broadband Network-34
Gender Score Comparison
Not Enough Ratings To Rank PCCW
Anonymously rate my experience at PCCW
Diversity Score Comparison

PCCW Ranks 1st in Diversity Score

3 Employees rate PCCW's Diversity Score a 70/100, which ranks it 1st against its competitors. The Diversity Score tracks how positively diverse employees rate their experience at PCCW.

  1. 1st
    PCCW
    70 / 100
Diversity Score Comparison
RankCompany Score
1PCCW70

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