PennyMac Customer Service Manager Salaries in Baltimore, MD | Comparably
PennyMac Claimed Company
PMT is a finance company that invests in residential mortgage loans and mortgage-related assets. read more
EMPLOYEE
PARTICIPANTS
23
TOTAL
RATINGS
283
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PennyMac Customer Service Manager Salaries in Baltimore, MD

The average PennyMac Customer Service Manager in Baltimore, MD earns an estimated $85,038 annually, which includes an estimated base salary of $73,688 with a $11,350 bonus. PennyMac's Customer Service Manager compensation is $14,746 more than the US average for a Customer Service Manager. Customer Service Manager salaries at PennyMac in Baltimore, MD can range from $32,000 - $200,000.

In Baltimore, MD, The Customer Support Department at PennyMac earns $6,405 more on average than the Operations Department.

Last updated a year ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$85,038
Average Compensation
$73,688
avg. base
$11,350
avg. bonus

Customer Service Manager Salaries at PennyMac

In Baltimore, MD, Customer Service Managers earn $4,367 more than Customer Service Managers.

Customer Service Manager
$81k*
Technical Support
$63k*
CS Rep
$58k*
* estimated salary

Compensation at PennyMac by Department

In Baltimore, MD, The Customer Support Department averages $6,405 more than the Operations Department, and $5,554 less than the Business Development Department

Business Development
$78,894 Avg. total comp.
+$6k
Customer Support
$73,340 Avg. total comp.
Operations
$66,935 Avg. total comp.
-$6k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to PennyMac reported making $85,760, while the average male Customer Service Manager at similar sized companies reported making $89,725.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Native American Customer Service Manager at companies similar size to PennyMac reported making $150,000, while the average African American/Black Customer Service Manager at similar sized companies reported making $65,039.

How Customer Service Managers at PennyMac Rate Their Compensation

The majority of Customer Service Managers at PennyMac believe they're not compensated fairly. 33% of Customer Service Managers at PennyMac say they receive annual bonuses, and the majority (64%) are satisfied with their benefits. See more compensation ratings at PennyMac

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