
PhotoShelter's Frequently Asked Questions page is a central hub where its customers can always go to with their most common questions. These are the 119 most popular questions PhotoShelter receives.
To automate the printing and shipping of print/product orders through your website, you can use one of our five integrated print vendors. To create an auto-fulfilled print/product, you must create a Prints and Products Pricing Profile and set prices with the integrated print vendor of your choice. Our integrated print vendors are:
AdoramaPix (NY)
BWC Photo Imaging (TX)
EZPrints (GA)
Loxley Colour (Scotland, UK)
White House Custom Colour (MN)
Note: A single Prints and Products Pricing Profile can support prints/products from multiple vendors. However, be aware that each vendor will charge your customers a shipping fee. We recommend that you try to consolidate with a single vendor and avoid using multiple vendors to fulfill a product of the same size and/or description (e.g. 4" x 6" print).
Setting Up an Automated Fulfillment Pricing Profile
1. From the Navigation Bar click Sell > Pricing Profiles.
2. Click the Add Profile button. A pop-up box will appear; select Prints & Products.
3. In the fields provided, enter your Profile Name. This name is for your own internal use.
4.If youd like to add a public or internal description, fill in the relevant fields.
5.Choose your Crop Preferences. For more information on how cropping works, check out this section.
6.If you want to review an order before its sent to the lab, check the box for "Print Vendor Order Review." For more information on the benefits of this option, check out this section.
7.To set your prices for the different prints/products you wish to sell, choose +Add a Vendor. To determine which vendor is right for you, click Compare Vendors.
8.After choosing your vendor, a full list of prints and products offered by that vendor will appear. In the fields provided, enter the price at which you want to sell that print or product. If you do not want to offer a particular print or product, leave the field blank.
9.Click the Save Profile button at the bottom of the page when youre done setting your prices.
After you've created a Pricing Profile, you will need to configure your payment processor and apply your pricing profile to the galleries or individual images that you want to make available for print and product sales.
Note: The wholesale price indicates the price you will pay for printing. When you make a sale, we will assess these costs and charge you on the vendors behalf on your next monthly statement. On that statement we'll also charge you for the shipping (same as the client pays you) and our transaction fee. Consider marking up your prices accordingly.
Crop Preferences
The typical digital camera sensor has an aspect ratio of approximately 3:2. However, common print sizes such as 8x10don'thave the same width:height ratio. Therefore, we give you the option to specify whether youd like the images to be cropped (wherein some of the image might not make it into the final print) or fit to the size ordered (which means the image will be shrunk to fit the print size ordered, which may mean the image is printed with white borders).
No Crop
The image is sized such that the entire image fits within the print size ordered. This may lead to large white borders on the top/bottom or left/right, depending on the aspect ratio of the paper size.
Auto-Crop
The image is centered and printed so that the shortest side of the image matches the shortest side of the paper. This may lead to an arbitrary crop in which the long side of the image falls off the paper.
Note: If you check the box next to the option that says Allow buyers to set their own crops at checkout," the buyer will be able to override this default setting and select the crop of their choice.
To read about your buyers cropping preferences, please see this article.
Print Vendor Order Review
Enabling print vendor order review gives you the opportunity to review the order before its sent to the lab to be auto-fulfilled. Checking this box allows you to replace an image in an order (e.g. high res retouched images), or adjust the customers crop (only if you check the box next to "Allow buyers to set their own crops at checkout."
We suggest enabling Print Vendor Order review for any pricing profiles that contain a Gallery Wrap canvas so that you can review the image for potential issues. EZ Prints and WHCC suggest adding a 2 white border to the file to avoid the photo itself being lost in the wrap. BWC will add their own border mirroring the image.
Replacing Images
When replacing images for your clients, there are a few things to note. You might notice that the thumbnail and the filename for an imageyou'vereplaced does not update immediately to the newest version of the file. This is due to our servers processing the changes behind the scenes before updating things on the front end. Rest assured that the correct version of the file will be sent to the lab for printing.
Order Issues
In the unfortunate instance there is a problem with one of your print/product orders, please contact us at so we can address the specific situation.
View ArticleFAQ
Who is this template designed for?
Does this template support collections?
Does this template work on mobile devices?
Does this template have a gallery limit?
Getting Set Up
Introductory Page
Logo
Contact Info
Cover Images
Portfolio Stories
The Site Builder
Color Schemes
Color Controls
Font Controls
FAQ
Who is this template designed for?
Sonnet is primarily for photographers who do long-form storytelling. Their images tend to be grouped into galleries by place and event rather than a general theme. They also tend to use gallery description text to explain the contents of the gallery.
Does this template support collections?
Sonnet does not currently support collections.
Does this template work on mobile devices?
Yes. The template was designed and built for mobile first.
Does this template have a gallery limit?
No. Currently this template does not have a limit for the number of galleries you can include.
Getting Set Up
Introductory Page
Sonnet includes an introductory page, the purpose of which is to act as an introduction to your site and your brand. The page consists of a cover image, logo, nav icon, and down arrow. For your cover image, we suggest you use an eye-catching image that you feel is well-representative of your work and you.
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Logo
In this template, your logo will appear on top of an image in two places:
1. The Introductory page (see above image)
2. The Contact page
Your logo exists on all pages, including the navigation, with the exception of the Portfolio Stories.If you opt to upload an image logo, you will want to make sure it is a transparent png. Regardless of if you choose a text logo or an image, you will want to choose a logo color (in the Site Builder, this is your Brand color) that works well on top of your chosen cover images for those pages (or conversely, you will want to choose cover images that contrast your logo color). We also recommend using cover images that provide ample negative space around the logo to ensure legibility and visibility.
Contact Info
In addition to the contact page, you may also add your contact information prominently in the navigation.
Cover Images
Cover images appear in three places:
1. The Introductory Page
2. The About Page
3. Portfolio Stories / Galleries
Cover images are cropped as different screen sizes and devices scale accordingly, so we advise you to use the Focal Point Selection tool to ensure the most important parts of your photographs are visible at all times and on all devices. All pages have iconography on top of the images, including the nav icon (on all pages) and the right and left arrows (on the Portfolio Stories). To ensure legibility and visibility, the iconography has a background color (in the Site Builder, this is your Header color).
To edit the cover image or focal point:
1. On the Introductory Page - The Site Builder
Cover image: in the Site Builder on the Introductory Page, click the edit icon labelled Background Image in the middle of the screen. Click the edit icon under Image and choose your image.
Focal point: in the Site Builder on the Introductory Page, click the edit icon labeled Background Image in the middle of the screen. Click the focal point selection icon under Image.
To navigate back to the Introductory Page, click on the logo on any page or in the nav.
2. On the About Page - The Site Builder
Cover image: in the Site Builder on the About Page, click the edit icon labelled Background Image at the top of the screen. Click the edit icon under Image and choose your image.
Focal point: in the Site Builder on the About Page, click the edit icon labeled Background Image at the top of the screen. Click the focal point selection icon under Image.
3. Portfolio Stories / Galleries - The Image Browser & Site Builder
Cover image: in the Image Browser, change the cover image of the gallery.
Focal point: in the Site Builder, click on the nav icon on your site -- click on Featured Work edit icon -- click on the focal point selection icon.
Portfolio Stories
In Sonnet, a "story" is a gallery you have chosen to feature in your portfolio. Each story includes:
1. A title
Your gallery name as set from within the Image Browser.
2. A description
Descriptions smaller than 400 characters appear in a single line. Descriptions larger than 400 characters appear in two columns. You can change your description text in the right pane of your Image Browser.
3. Social sharing tools
Gallery-level social sharing is enabled and cannot be turned off.
4. A series of portfolio images with three viewing sizes:
Small Image View
This is the default image viewing setting for all Portfolio Stories and is connoted by the Small Image View Icon. You cannot change the default setting. This view does not include any meta data or controls. Clicking on an image switches your view to Large Image View and changes the view icon to the Large Image View Icon.
Large Image View
This view can include the following (which can all be turned on/off in the Site Builder):
Social sharing (OFF by default)
Link to Archive view of image (OFF by default)
Image name (ON by default)
Images are ordered in such a way to ensure that on all devices, the entire image is visible. This means depending on the device, a photo in this view might be on its own, with one other photo or with two other photos. Clicking on an image in this view switches your view to Single Image Slideshow View.
To edit the above controls, make sure you are in Large Image View and click on the Image Thumbnails edit icon on the top left corner of your top photo.
Single Image Slideshow view
This view brings you to our HTML5 slideshow, which is built into the Sonnet template. It includes the two sets of options (which can all be turned on/off in the Site Builder):
Image Viewer settings
Image count
Gallery name
Info pane
Auto advance images (on by default)
To edit the above controls, make sure you are in Single Image Slideshow View and click on the Image Viewer edit icon on top of your photo.
Image Display settings
Image framing (fit or fill)
Transition between images
Time per slide
To edit the above controls, make sure you are in Single Image Slideshow Viewand click on the Image Display edit icon on the left side of the page.
The order of the Portfolio Stories can be edited in the Site Builder. Click the nav icon and then click the Featured Work Settings icon. You may then drag and drop to reorder.
Please note that we recommend you place vertical images next to one another in the Image Browser to decrease title and caption truncation.
To change the order of your images, go to the Image Browser and select Custom Sort. More on how to sort your images can be found .
This will also help to ensure a two-up, vertical diptychs layout.
The Site Builder
Color Schemes
Classic Light (for dark images):
Light background. Best for dark to medium range images as the Brand is light.
Classic Light (for light images):
Light background. Best for light to medium range images as the Brand is dark.
Classic Dark (for dark images):
Dark background. Best for dark to medium range images as the Brand is light.
Classic Dark (for light images):
Dark background. Best for light to medium range images as the Brand is dark.
Color Controls
Background:
Background of all pages
Header:
Color (semi-transparent) of the header of your Portfolio Stories as you scroll down.
Also color of the background behind iconography.
Brand (e.g. logo):
Color of site name and iconography on top of images.
Text (navigation):
Text in navigation
Text (body):
Text in all places outside of the navigation, including: Portfolio Stories titles and descriptions, About, Contact, Video, Blog, Instagram, etc. header and body text.
Links:
Links and hover state of social media on Large Image View
Font Controls
Brand:
Logo
Headline:
Portfolio story title
Page headlines
View ArticleLooking for a quick and easy way to let your site visitors know where to follow you on social media? OurSite Builder offers a built-in icon generator that allows you to display social follow icons such as Twitter, Facebook, Instagram, etc. without any coding required.
When previewing your site inEdit Mode,youll find social media "placeholder" icons inside a dotted blue box on your homepage (location varies by template; see below). Click the blue pencil icon next to the box to choose which ones you'd like to display.
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You'll now see that you can activate the icons by entering your information in theSite Builder.You maychoose the order of the icons by dragging and dropping them into place. The icons will share your chosen template's color scheme.
Simply enter your info(in most cases its what appears at the end of your social profile page URL)for any icon you would like displayed (any that you leave blank will not be visible).
Twitter: username (e.g. photoshelter)
Note: Does not need the @ symbol.
Facebook: username or business page name (e.g. rachelreissor photoshelter)
Note: If you have yet to claim your Vanity URL for your Facebook page, youll need to use the ID Facebook provides (e.g. 857469375913). Learn how you can create your own vanity name for Facebook here.
Instagram: username (e.g. photoshelter)
Vimeo: username (e.g. photoshelter)
LinkedIn: customized public profile username (e.g. rachelkreiss)
Note:LinkedIn requires apublic profile name, which may only be found after customizing your public profile URL in your LinkedIn account. Learn how you can create your custom URL .
Tumblr: blog name (e.g. rachelreiss)
Pinterest: username (rachelreiss)
Google+: ID(e.g. +rachelreiss)
500px: username (e.g. rachelreiss)
Using the above examples, your social follow settings may end up looking something like this:
The social follow icons will display in the best location for the template you are using, as follows:
Element & East: Beneath your site's left-hand navigation
Downtown: In thecenter of yoursite's footer
Pivot:Depends on navigation placement; if "left"is selected, the icons will display beneath the nav items. If "top" is selected, the icons will display beneath your logo.
Horizon: Bottom right corner of yourhomepage and portfolio footer
Shuffle:Beneath your logo
Sonnet: Bottom center of your site's navigation
Promenade: Top right corner of yoursite's navigation
Marquee:Bottom right corner of your homepage (atop your full bleed image)
View ArticleAll of our templates were designed to prominently feature your site's logo. By default, we will use your site name to generate a text-based logo, but you may choose to edit the text or upload a custom logo. If you choose to use a custom logo, we have sizing guidelines for each template.
Text-Based Logo
Custom Logo
Logo Guidelines per Template
Text-based Logo
The default logo for your site will be a text-based logo pulled from your site name. If youd like to edit the text, follow these steps:
1. Enter the Site Builder from the Design & Customize page.
2. In the Site Builder, click the blue edit icon that says Logo when you hover over it.
3. On the left, add your desired logo text to the Loto text/ALT tag field.
4. Click the green Save button.
Enter the Site Builder
Custom Logo
1. Prepare your custom logo file. You can review our sizing guidelines for each template below.
2. Head to your Image Browser and create a new gallery to house your logo. We recommend placing it in the "Unlisted" tab, and titling it something like "logo" or "website assets." The gallery must have a visibility of "Everyone" to ensure the image you place inside it can be publicly viewed.
3. Upload your logo file into the new gallery.
4. .
5. Click the blue edit icon that says Logo when you hover over it.
6. On the left, click the Type drop-down menu and choose Image.
7. From the pop-up that appears, double-click either Listed or Unlisted to begin searching for your logo from that section of your Image Browser. (If following the steps above, you'll go straight to Unlisted here.)
8. Find the gallery you created to store your logo and double-click to open it.
9. Find your logo file and click "Select Image."
10. Click the green Save button before exiting this section of the Site Builder.
Logo Guidelines per Template
HiDPI-Ready Image Logos
To accommodate the high pixel density of HiDPI displays, images must be available at a larger size than is necessary for a non-HiDPI device. In the case of your image-based logo on PhotoShelter, the file size used on an HiDPI display is exaactly 2x bigger than its non-HiDPI counterpart -- this ensures a high-quality, consistent delivery experience across display types.
You can upload a logo file up to 2040px on the images longest side, though the exact size youll want to make it will depend on the template youre using. Please see the section below for more detailed size recommendations and other information specific to each template.
If you do not have a large version of your image logo (meaning that it would not look passable when displayed at half of its original size), you may choose to disable HiDPI/Retina support for your logo. This way, it will display at its original size on non-HiDPI displays, though its quality will be compromised on non-HiDPI displays. It's up to you whether this risk is worth it, but as HiDPI displays will only increase in number over time, we strongly recommend future-proofing your portfolio by obtaining a larger version of your logo.
Please note the "HiDPI (Retina) support" setting in the below screenshot. To access your Logo Settings, open your Site Builder, and click the pencil icon next to your site's logo.
Please note that in the interest of image quality, we will never upscale your logo, so it will never display at a size larger than it was uploaded to PhotoShelter.
Template Guidelines
Please note that the maximum logo size across all templates is 2040px on the image's longest side. If you have the HiDPI (Retina) support disabled, the following size recommendations do not apply.
Element
Square or vertically-oriented logos are recommended for this template
The ideal dimensions can vary based on your logo file, but a good place to start would be to set the logo width to 432px.
When your site loads, we calculate the screen size and set a maximum width at which your logo may display; this way, space is shared optimally between your logo, navigation, and images
Downtown, Pivot, Sonnet & Shuffle
Many different logo shapes and sizes will look nice on these templates
These templates have more flexibility with logo display; main content area is not affected by the logo's size/position
East
Horizontal logos are recommended for this template. A 9:1 aspect ratio would be a good starting point.
Recommended minimum logo height: 75px
When your site loads, we calculate the screen size and set a maximum width at which your logo may display; this way, space is shared optimally between your logo, navigation, and images
Horizon
Horizontal or square logos are recommended for this template
Recommended minimum logo height: 80px
When your site loads, your logo will be displayed at half its uploaded height
Marquee
Horizontal logos are recommended for this template
Recommended minimum logo height: 144px
When your site loads, we do a behind-the-scenes calculation to determine whether there is sufficient width to display both your logo and your site's navigation
If, after the logo fills the available width, there isn't enough room for all navigation items to display, the nav is automatically collapsed under a menu ("hamburger" icon)
This same approach applies to text logos, though the size of the text is fixed (i.e. not presently scaled to fit the space, as image logos are)
Promenade
Horizontal logos are recommended for this template
Recommended minimum logo height: 136px
When your site loads, we do a behind-the-scenes calculation to determine whether there is sufficient width to display both your logo and your site's navigation
If, after the logo fills the available width, there isn't enough room for all navigation items to display, the nav is automatically collapsed under a menu ("hamburger" icon)
This same approach applies to text logos, though the size of the text is fixed (i.e. not presently scaled to fit the space, as image logos are)
View ArticleA good website should let your photos do the talking. Its all about keeping things simple: a clean design, easy ways for visitors to find whatthey'relooking for and, above all else, a focus on presenting your work beautifully.
We offer nine different templates on our responsive platform, each one designed with a photography specialty or specific way of displaying photos in mind. Read on to learn more about each template and find out which one is right for you.
** Learn more about how the homepage display for each template works.
**Currently, Element and Marquee are the only templates that allow you to feature collections in your portfolio.
East
Element
Downtown
Pivot
Horizon
Shuffle
Sonnet
Promenade
Marquee
East
East offers a simplistic style with just the right amount of flair. Its homepage features an interactive grid of large thumbnails and a left-side nav. The overview" nav category will display thumbnails from all of your portfolio galleries while clicking one of the gallery titles automatically filters the images to display just that gallerys content. This allows site visitors to focus on what interests them most.
East allows you to feature individual galleries only (no collections) in your portfolio.
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Element
Similar to East, Element is all about simplicity. This template works well for any specialty or genre. It has a left-side nav, showcases a large preview image on the homepage, and allows you to add both galleries and collections to your portfolio so you can feature nested content.
Downtown
Downtown is great for events or commercial photography. It features a full-bleed homepage image (either the cover of one of your featured galleries or a specific image you choose) and oversized gallery thumbnails for a look thats both simple and bold.
Downtown allows you to feature individual galleries only (no collections) in your portfolio.
Pivot
Pivots homepage is structured like a blog, with a long vertical scroll and the option for longer image captions, making it great for storytelling. It offers two options for navigation placement: top or left side. With top placement, your featured portfolio galleries will be nested in a "Portfolio" drop-down. With left side placement, each featured gallery will be listed out as its own nav item. Either way, the homepage will showcase images from the first gallery in the list by default.
Pivot allows you to feature individual galleries only (no collections) in your portfolio.
Horizon
Horizon works best for commercial, editorial and wedding photographers. It's got a horizontal scroll and also lets you add longer gallery descriptions right on the homepage. Its the way to go if you like that slideshow feel.
Horizon will nest all of your featured galleries in a "Portfolio" drop-down in the navigation bar. By default, the homepage will showcase images from the first gallery in the list.
Horizon allows you to feature individual galleries only (no collections) in your portfolio.
Shuffle
Shuffle grabs viewers with its homepage photo wall and interactive filters. A great choice if you have busy clients who want an overview of what you do, but need to find something specific fast.
With Shuffle, the categories above the photo wall represent your portfolio galleries. Similar to East, clicking a category automatically filters the images to show you just that gallerys content.
Shuffle allows you to feature individual galleries only (no collections) in your portfolio.
Sonnet
Sonnet is all about telling a story, which makes it perfect for documentary photographers and photojournalists. Full-bleed presentations, lots of space for gallery descriptions and a mobile-focused design are just a few of the features that make this template one of our most unique.
You must explicitly select an image for Sonnet's full-bleed introductory page. Your featured galleries will be listed within the collapsible navigation via the menu button at the top.
Sonnet allows you to feature individual galleries only (no collections) in your portfolio.
For more on Sonnet, see our detailed help article,.
Promenade
Marquee is a great choice for commercial or fine art photographers who shoot multiple styles or subject matter. With a clean yet bold layout, the tabs on the homepage, which represent your portfolio galleries or collections, allow visitors to easily focus on one specialty or project at a time. The image you see when hovering over one of these tabs is that gallery or collections "cover image," specified from within your Image Browser.
Marquee
Marquee is a great choice for commercial or fine art photographers who shoot multiple styles or subject matter. With a clean yet bold layout, the tabs on the homepage here allow site visitors to focus on one specialty or project at a time. With Marquee you can also add collections to your portfolio.
View ArticleDesign and Customize
A favicon, short for "Favorite Icon," is the graphic seen in the browser tab or next to the address bar when someone is viewing your site.
Most photographers use their logomark for this. A logomark doesn't usually include the name of your business, but rather is a symbol that represents your branding.
Uploading YourFavicon
1. Prepare your favicon file. For best results, use a 32px square photo in PNG or ICO format.
2. Login to PhotoShelter and click "Website." This will take you directly to the area.
3. Scroll down to the Browser Icon/Favicon section and click the Choose File button to select your favicon.
3. Click the Save Settings button and your custom favicon should now be in place.
NOTE: Not all browsers display favicons. Safari, for example, does not show favicons in browser tabs.
View ArticleYour PhotoShelter website essentially has two sides: a portfolio and an archive. Not sure what this means or how to use them? Here's whatyou need to know.
Portfolio
Your portfolio is the front-end of your website, where you feature a carefully curated selection of your best work. Think of it like your sites first impression it's what visitors will see as soon as they hit your homepage. By default, your most recently updated public galleries will be featured in your portfolio, but you may choose to feature specific galleries instead using the Site Builder.
Archive
Your archive is the area of your site where your larger body of work and all the client-facing tools live (like the shopping cart and download options), allowing your portfolio view to remain as uncluttered and streamlined as possible.So while your portfolio is carefully curated, your archive is a morecomplete and extensive version of your image library all of your "listed" galleries and collections will display here (though anythingyou'vedesignated as "those with permission" will be protected with a lock icon).
View ArticleOur Instagram integration allows you to display your Instagram feed directly on your website.
Here are the steps to set this up:
1. Enter your Site Builder from the Design & Customize page.
2. Click the blue pencil icon that says navigation when you hover over it.
3. On the left, you should see lists of your visible and hidden navigation items. Drag the Instagram label up from the list of hidden navigation items and into your visible navigation items list.
4. Click the green save button.
5. Now that Instagram is in your visible navigation, navigate to that page while still in the Site Builder.
6. Click the blue pencil icon that says Instagram when you hover over it.
7. On the left, click the Authorize with Instagram button. You should receive a pop-up window where you can enter in your Instagram credentials. If you do not receive this window, check your browser preferences to ensure pop-ups are allowed.
8. Onceyou'veauthorized your account, you may also choose whether or not you wish to display the number of likes for each image. When youre done, click the green save button.
View ArticleOur Vimeo integration allows you to display and play videos directly on your site. You can choose to pull in videos from your entire Vimeo account or videos in a specific Vimeo album. The layout of the videos will be controlled by your chosen website template. Some templates, such as Promenade, will display a grid-layout of videos, while others, such as Element, will show videos one-by-one.
Here are the steps to set this up:
1. Locate your Vimeo ID or album ID (now known as showcase ID in Vimeo) that youd like to use for the feed. To find this, open up your Vimeo page or the specific Vimeo album/showcase in your browser. The last portion of the link will be your ID. For example, our Vimeo URL is https://vimeo.com/photoshelter, so our user ID is simply photoshelter. If you havent customized your URL, it will likely be a string of numbers.
2. Once your Vimeo or album ID is copied, enter your Site Builder from the Design & Customize page.
3. Click the blue pencil icon that says navigation when you hover over it.
4. On the left, you should see lists of your visible and hidden navigation items. Drag the video label up from the list of hidden navigation items and into your visible navigation items list.
5. Click the green save button.
6. Now that video is in your visible navigation, navigate to that page while still in the Site Builder.
7. On the video page, click the blue pencil icon that says Vimeo feed when you hover over it.
8. On the left, choose your feed source (either all user videos or a specific album). In the user ID field, paste in the ID you copied from Vimeo in step one.
9. Click the green save button. Your videos should now show on the page.
If youdon'tsee your videos after following the steps above, check your privacy settings to ensure that your Vimeo videos are publicly viewable and embeddable. With Pro or Plus Vimeo accounts, you can restrict embedding to certain domains. In this case, youd want to add your website address to the list of permitted domains in your Vimeo account. If you have a custom domain name that you use with your PhotoShelter site, we recommend that you add that custom domain name as well as your yourname.photoshelter.com URL.
View ArticleOur blog integration tool allows you to pull a feed from a Tumblr or WordPress.org (self-hosted) blog and display the contents on a page of your PhotoShelter site.
Tumblr
WordPress.org
Tumblr
Here are the steps to set this up for Tumblr blogs:
1. Enter your Site Builder from the Design & Customize page.
2. Click the blue pencil icon that says navigation when you hover over it.
3. On the left, you should see lists of your visible and hidden navigation items. Drag the blog label up from the list of hidden navigation items and into your visible navigation items list.
4. Click the green save button.
Design & Customize page
5. Now that Blog is in your visible navigation, navigate to that page while still in the Site Builder.
6. Click the blue pencil icon that says Blog Feed when you hover over it.
7. On the left, choose Tumblr from the dropdown under Blog platform.
8. Enter in your Tumblr URL.
9. Choose how many posts youd like to display per page.
10. Click the green save button.
Your Tumblr blog should now be visible on the site. If you do not see your blog, please check your blogs privacy settings to ensure its publicly visible at the link you entered in the Tumblr URL field.
WordPress.org
1. Download and install our WordPress plugin.
Note: This integration does not work for WordPress.com blogs, as WordPress.com does not accept third-party plugins such as ours, which is a requirement for the integration. You can learn more about the differences between WordPress.com and self-hosted WordPress.org blogs in this article.If you have a WordPress.com blog, you can always add a link to your blog in your sites navigation instead.
2. Enter your Site Builder from the .
3. Click the blue pencil icon that says navigation when you hover over it.
4. On the left, you should see lists of your visible and hidden navigation items. Drag the blog label up from the list of hidden navigation items and into your visible navigation items list.
5. Click the green save button.
6. Now that Blog is in your visible navigation, navigate to that page while still in the Site Builder.
7. Click the blue pencil icon that says Blog Feed when you hover over it.
8. On the left, choose WordPress from the dropdown under Blog platform.
9. Enter in your WordPress URL.
10. Click the green save button.
Troubleshooting notes:
If your feedisn'tbeing pulled in after saving, you may have a conflicting WordPress plugin running that youll need to disable. Unsupported plugins may include cache plugins (e.g. W3 Total Cache) and feed redirect plugins (e.g. FeedBurner).
If youre not seeing the full content of your posts, please check the following: in your WordPress dashboard, navigate to Settings > Reading. Locate the For each article in a feed, show [Full text] or [Summary] option, and make sure Full Text is selected.
If youre not seeing all of your posts, please check the following: in your WordPress dashboard, navigate to Settings > Reading. Locate the Blog pages show at most [X] posts option. This may be set to 10 by default, but you may change it to a larger number to ensure all of your posts will be properly fed through your PhotoShelter site.
View ArticleEach template has a slightly different look and feel for the homepage. To understand how the photos on the homepage are controlled, navigate to your template below.
Element
Downtown
Pivot
East
Horizon
Shuffle
Sonnet
Promenade
Marquee
Element
The homepage of the Element template is designed to showcase cover photos of the galleries featured in your portfolio. Each time you land on the site, it may be a different cover photo. The only way to set a single image for your homepage is to feature only one collection or one gallery. This article walks through how to control the content featured in your portfolio.
uilder.
If youdon'thave a cover photo set for a gallery, the system will default to the first photo in the gallery. To adjust your gallery cover photos:
1. Navigate to your Image Browser.
2. Select a gallery on the left.
3. In the center pane, choose your desired cover photo and drag and drop that thumbnail into the cover photo slot at the top of the right panel.
Downtown
The Downtown template showcases a full-bleed photo on the homepage. The default setting is to pull the homepage photo from cover images of recently updated galleries. Each time you land on the site, it might be a different cover photo. If youd like more control over the homepage photo, you can select a specific photo (or multiple photos) to feature.
To adjust your homepage photo settings, follow these steps:
1. Enter the Site Builder.
2. Click the blue edit icon that says Portfolio Cover when you hover over it.
3. On the left, click the dropdown under Random image from to Images I choose.
4. Click the +Image button and youll receive a window that mirrors the backend of your account.
5. Navigate through to find the photo youd like to feature and click Select.
6. Repeat steps 4 and 5 to add all of the photos youd like to add into the homepage rotation. If you want the same photo to show each time someone visits your site, you can select just one photo.
7. Click the green Save button.
The homepage photo will maintain its full-bleed appearance regardless of screen size. If your browser window has a different aspect ratio than the photo, some cropping will inevitably occur. There is no perfect dimension for the homepage photo, but we generally recommend selecting photos that do not include important detail around the edges of the photo.
To combat some of the cropping behavior, we have a focal point selector tool. To select the focal point of your homepage photo(s), follow these steps:
1. Enter the Site Builder.
2. Click the blue edit icon that says Portfolio Cover when you hover over it.
3. On the left, hover over one of your selected cover photos and click the gear icon that appears.
4. Choose Focal point from the dropdown.
5. In the focal point window, click on the focal point of the photo so that the blue plus sign moves to that spot. Click Save.
6. Repeat steps 3 - 5 for each portfolio cover photoyou'veselected.
Pivot
The homepage of the Pivot template will open to your first featured gallery. This article walks through how to control the content featured in your portfolio.
East
The East template is designed to showcase thumbnails of all of your featured galleries on the homepage overview. The order of the photos displayed will be determined by an algorithm thats designed to mix up the featured photos. The order is typically as follows: first photo in your first featured gallery, first photo in your second featured gallery, first photo in your third featured gallery, and so on. It will then move onto the second photo in each featured gallery, the third, fourth, etc.
The homepage will continue scrolling through all featured thumbnails. There is not a way to limit the number of photos that will show aside from limiting the number of galleries youre featuring and the number of photos in those galleries. Because of this, we recommend limiting the amount of work youre featuring. In general, East works best with 4-7 featured galleries, with no more than 50 photos in each of those galleries.
Horizon
The homepage of the Horizon template will open to your first featured gallery. This article walks through how to control the content featured in your portfolio.
The default setting for Horizon is to open galleries to the single-image view. If youd prefer that the gallery open to the thumbnail view, you can adjust the default. Horizon will also allow you to showcase gallery description text with your featured galleries. To adjust these display settings, follow these steps:
Enter the Site Builder.
Click the blue edit icon that says Image Display when you hover over it.
On the left, you can elect to Display thumbnails first and toggle Gallery info to On.
When youre done, be sure to click the green Save button.
NOTE: If you turn on gallery info, the descriptive text will pull from the gallery description entered in your Image Browser. To edit this information, select a gallery on the left and click Description on the right. You can then add your desired text and click the check mark to save.
Shuffle
The Shuffle template is designed to showcase thumbnails of all of your featured galleries on the homepage. The order of the photos displayed will be determined by an algorithm thats designed to mix up the featured photos. The order is typically as follows: first photo in your first featured gallery, first photo in your second featured gallery, first photo in your third featured gallery, and so on. It will then move onto the second photo in each featured gallery, the third, fourth, etc.
The homepage will continue scrolling through all featured thumbnails. There is not a way to limit the number of photos that will show aside from limiting the number of galleries youre featuring and the number of photos in those galleries. Because of this, we recommend limiting the amount of work youre featuring. In general, Shuffle works best with 4-7 featured galleries, with no more than 50 photos in each of those galleries.
Sonnet
The Sonnet template opens to an introductory page with a full-bleed background image with your logo and navigation icon on top. To select your background photo, follow these steps:
Enter the Site Builder.
Click the blue edit icon that says Background Image when you hover over it.
On the left, hover over the background image square and click the edit pencil.
A window will appear that mirrors the structure you have set up in your Image Browser. Navigate through your account to select the photo youd like to use.
Click Select and then Save.
The background photo will maintain its full-bleed appearance regardless of screen size. If your browser window has a different aspect ratio than the photo, some cropping will inevitably occur. There is no perfect dimension for the background photo, but we generally recommend selecting photos that do not include important detail around the edges of the photo.
To combat some of the cropping behavior, we also have a focal point selector tool. To select the focal point of your homepage photo(s), follow these steps:
1. Enter the Site Builder.
2. Click the blue edit icon that says Background Image when you hover over it.
3. On the left, hover over your selected background photo and click the center button that appears.
4. In the focal point window, click on the focal point of the photo so that the blue plus sign moves to that spot.
5. Click Save.
Promenade
The Promenade template showcases a full-bleed photo on the homepage. The default setting is to pull the homepage photo from cover images of recently updated galleries. Each time you land on the site, it might be a different cover photo. If youd like more control over the homepage photo, you can select a specific photo (or multiple photos) to feature.
To adjust your homepage photo settings, follow these steps:
1. Enter the Site Builder.
2. Click the blue edit icon that says Portfolio Cover when you hover over it.
3. On the left, click the dropdown under Random image from to Images I choose.
4. Click the +Image button and youll receive a window that mirrors the backend of your account.
5. Navigate through to find the photo youd like to feature and click select.
6. Repeat steps 4 and 5 to add all of the photos youd like to add into the homepage rotation. If you want the same photo to show each time someone visits your site, you can select just one photo.
7. Click the green Save button.
The homepage photo will maintain its full-bleed appearance regardless of screen size. If your browser window has a different aspect ratio than the photo, some cropping will inevitably occur. There is no perfect dimension for the homepage photo, but we generally recommend selecting photos that do not include important detail around the edges of the photo.
To combat some of the cropping behavior, we also have a focal point selector tool. To select the focal point of your homepage photo(s), follow these steps:
1. Enter the Site Builder.
2. Click the blue edit icon that says Portfolio Cover when you hover over it.
3. On the left, hover over one of your selected cover photos and click the gear icon that appears.
4. Choose focal point from the dropdown.
5. In the focal point window, click on the focal point of the photo so that the blue plus sign moves to that spot. Click Save.
6. Repeat steps 3 - 5 for each portfolio cover photoyou'veselected.
Marquee
The homepage of the Marquee template will showcase the cover photo of your first featured gallery as a full-bleed image. If you hover over the other featured gallery labels on the right, the homepage photo will switch to that gallerys cover photo. This article walks through how to control the content featured in your portfolio.
If youdon'thave a cover photo set for a gallery, the system will default to the first photo in the gallery. To adjust your gallery cover photos:
1. Navigate to your Image Browser.
2. Select a gallery on the left.
3. In the center pane, choose your desired cover photo and drag and drop that thumbnail into the cover photo slot at the top of the right panel.
The homepage photo will maintain its full-bleed appearance regardless of screen size. If your browser window has a different aspect ratio than the photo, some cropping will inevitably occur. There is no perfect dimension for the homepage photo, but we generally recommend selecting photos that do not include important detail around the edges of the photo.
To combat some of the cropping behavior, we also have a focal point selector tool. To select the focal point of your cover photos in Marquee, follow these steps:
1. Enter the Site B
2. Click the blue edit icon that says Featured Work when you hover over it.
3. On the left, hover over the name of your first featured gallery and click the gear icon that appears.
4. Choose focal point from the dropdown.
5. In the focal point window, click on the focal point of the photo so that the blue plus sign moves to that spot. Click Save.
6. Repeat the previous step for steps 3 - 5 for each portfolio cover photoyou'veselected.
View ArticleOur website templates have two main sections to showcase your photos: the portfolio and the archive. The portfolio is intended to feature a curated selection of some of your best work. The archive will hold your larger body of work and includes anything thats in the listed on website tab of your Image Browser.
The default portfolio setting for our templates is to feature recently updated galleries. This will pull an automated feed of galleries from your Image Browser based on whats been most recently updated. To have a bit more control over the featured galleries as well as the order in which they appear, you can adjust the content source to specific galleries.
Here are the steps to do that:
1. Navigate to website and click the Enter Site Builder button.
2. In the Site Builder, click the blue edit icon that says featured work or featured galleries when you hover over it. If youre using the Downtown or Promenade template, youll need to click through to the portfolio page to find this icon. If youre using the Sonnet template, youll need to click on the three horizontal line menu button to find this blue icon.
3. On the left, click the dropdown menu under content source and select specific galleries. If youre using Element or Marquee, this will say specific galleries/collections.
4. Click the +gallery button (or +collection/gallery button if youre using Element or Marquee) and choose existing gallery (or existing collection/gallery).
5. You should then receive a window where you can navigate through your account to select your desired work. This window will mirror the structure you have set up in your Image Browser.
6. Repeat steps 4 and 5 untilyou'veadded all of the galleries youd like to feature.
7. In the left pane, you can drag and drop the galleries into your preferred order.
8. When youre done, click the green Save button.
Featuring Collections
Currently, only the Element and Marquee templates support featuring collections in the portfolio. With both of these templates, you can feature collections with one level of nesting. In other words, you can feature collections with nested galleries, but you cannot feature collections that have sub-collections and then galleries in each sub-collection. For a deeper nested structure, you can use the archive side of the site. All of our templates support as much nesting as youd like in the archive.
In the Element template, clicking on a featured collection will drop down to show the nested galleries:
In the Marquee template, clicking on a featured collection will swipe open to show your nested galleries in a filmstrip format:
View ArticleIn the Site Builder, you may edit your sites navigation. You can add an unlimited number of custom pages, links, or menus to display. You can also elect to hide built-in navigation items, such as the archive, if you prefer. For steps to edit various aspects of your navigation, follow the links below:
Adding a Link to your Navigation Adding a Custom Page to your Navigation Adding a Menu to your Navigation Hiding a Built-in Navigation Item Editing the Archive navigation menu How do I change the order of the links in my navigation? Renaming navigation labels Integration Pages (Vimeo, Instagram, Blog)
Adding a Link to your Navigation
If you have a blog or separate site youd like to link to from your PhotoShelter site, you can add an outbound link in your navigation settings. To set that up, follow these steps:
1. Enter the Site Builder.
2. Click on the blue edit icon that says navigation when you hover over it.
3. On the left, click the add to navigation button and choose link.
4.Fill in the URL youd like to link to (be sure that the http://isn'tduplicated) and add your desired navigation label. Click the +add button.
5. If youd like to rearrange your navigation labels, you can drag-and-drop in the Left Pane.
6. When youre done, be sure to save.
Blog integration (WordPress.org and Tumblr) Note: You can also add navigation links to specific galleries or areas of your PhotoShelter site. In step 4, youd simply paste in the link to that page of your site.
Adding a Custom Page to your Navigation
Custom pages are blank slates with a text editor that will allow you to input your desired text. To create a new page, follow these steps:
1. Enter the Site Builder.
2. Click on the blue edit icon that says navigation when you hover over it.
3. On the left, click the add to navigation button and choose page.
4. Fill in your desired navigation label and then click +add.
5. If youd like to rearrange your navigation labels, you can drag-and-drop them in the Left Pane.
6. Once thats been added, be sure to save.
7. To add content to your newly created page, click on the name of the page in your navigation area. The page should open.
8. Once youre in the page, click the blue button that reads "Content Area" when you hover over it. Youll then be able to fill in your desired page content in the text editor.
9. When youre done, click the save button on the Left Pane.
For more info on working with custom pages, check out this article.
Adding a Menu to your Navigation
If youd like to nest navigation items under a drop-down label, you can elect to create a menu in your navigation settings. To create a menu, follow these steps:
1.Enter the Site Builder.
2. Click on the blue edit icon that says navigation when you hover over it.
3. On the left, click the add to navigation button and choose menu.
4. Enter in your desired menu label and click +add.
5. Now thatyou'vecreated your menu, you can drag and drop pages and links into the menu on the left pane.
6. When youre done, click the green save button.
Hiding a Built-in Navigation Item
Our templates include several built-in navigation items, such as the archive menu and contact page. If youd like to hide one of these items, follow these steps:
1. Enter the Site Builder.
2. Click on the blue edit icon that says navigation when you hover over it.
3. On the left, drag the item youd like to hide down to the list of hidden navigation items.
4. Click the green save button.
How can I edit the Archive navigation menu?
The built-in archive menu includes links to your listed galleries and collections, search page, cart, lightboxes, and client area, and is not editable. However, you may choose to hide it altogether and create a new menu for any of the pages in the menu that you still want to link to.
For example, if you only want the Archive menu to link to your listed galleries and collections and the search page, heres what you can do:
1.Visit your PhotoShelter website and navigate to both your "All Galleries" and "Search" pages in the "Archive" menu. Copy and save the URLs to those pages.
2. Enter the Site Builder and click on the blue edit icon that says navigation when you hover over it.
3. On the left, click the Add to Navigation option and choose "Menu." You may label this menu "Archive," or call it whatever you like.
4. Click the Add to Navigation option again, and this time choose to create a "Link". When you do this, you will be asked for the "Link URL," as well as the "Navigation Label." Using our example, place the URL for your "All Galleries" page that you copied and saved earlier into the URL field. Be sure that the "http://" portion of the link is not duplicated. Label the page however you like (e.g. All Galleries).
5. Repeat step 4 for the link to your "Search" page or any other pages you'd like to include. Create another new link for your search page.
6. Drag the new links into the new menu you created in step 3 so they are nested in that menu.
7. Drag the built-in Archive menu into the Hidden Navigation Items area.
6. Save your work, and youll be all set!
Renaming navigation labels
To rename one of your navigation labels (such as "Archive), follow these steps:
1. Enter the Site Builder.
2. Click the blue edit icon that says navigation when you hover over it.
3. On the left, hover over the label you'd like to edit and click the pencil icon.
4. Enter your desired new navigation label.
5. Click the save button in the window and then save once more in the left pane.
How do I change the order of the links in my navigation?
To adjust the order of your navigation items, follow these steps:
1. Enter the Site Builder.
2. Click the blue edit icon that says navigation when you hover over it.
3. On the left, drag and drop the navigation labels into your preferred order.
4. When you're done, be sure to save.
Integration Pages (Vimeo, Instagram, Blog)
We offer three built-in integration pages, which can be found in your navigation settings. For more details on how these work, check out the articles linked below:
Vimeo integration
Instagram integration
View ArticleAll of our templates include a built-in contact page with a form for potential clients to message you. Follow the links below to learn more.
Where are Contact Form Emails Sent? Editing the Submit Button Adding Text to the Contact Page Spam Emails Hiding the Contact Page
Where are Contact Form Emails Sent?
Any inquiries submitted through the contact form will be sent to the email address that you use to log into PhotoShelter. If youd like to change that email address:
1. Navigate to "Hi, [Your Name]" > " My Account."
2. Under "General Information" click the "Edit Info" button.
3. On the next screen, click the link to "Change your email here."
4. You'll then be able to type your preferred address. Please note that if this email address is already in our system associated with another account, you will receive an error message. If you need assistance with deleting an old account, please contact Technical Support.
Editing the Submit Button
The fields in the contact form are built-in and not customizable. You can, however, customize the text on the submit button. To do so, follow these steps:
1. Navigate to website and click the Enter Site Builder button.
2. Once in the Site Builder, click the Contact link in your sites navigation.
3. On the Contact page, click the blue edit icon that says Contact Form when you hover over it.
4. On the left, add your desired text in the field titled Text for Submit button.
5. When youre done, click the green Save button.
Check out this tutorial
Adding Text to the Contact Page
Each contact page also has a text area you can customize to add your contact info. To add your desired text, follow these steps:
1. Navigate to website and click the Enter Site Builder button.
2. Once in the Site Builder, click the Contact link in your sites navigation.
3. On the Contact page, click the blue edit icon that says "Content Area" when you hover over it.
4. You should then see a text editor in which you can add your desired contact info.
5. When you're done, be sure to click the "Save" button on the left.
Note: If you do not wish to use our built-in Contact page, this article walks through hiding navigation items.
Spam Emails
While we try to prevent spam from landing in your inbox, having a publicly available contact form unfortunately means that some will likely get through to you. If you receive repeated spam, we suggest blocking that user or automatically filtering out emails in your email client. If you're unsure whether or not an email is spam, feel free to contact our Technical Support team.
Hiding the Contact Page
If you'd prefer to not use our built-in contact page, you can hide it from your site's navigation. for a step-by-step on hiding built-in pages.
View ArticleOur website templates allow you to create an unlimited number of custom pages. Each page will be a blank slate for you to add your desired content.
Steps to Edit Custom Page Content Text Editor Button Guide Adding Photos to your Custom Page FAQ
Steps to Edit Custom Page Content
If you havent yet created your custom page, head over to this article to learn how to create the page in your navigation settings. Once you have your page created, here are the steps to manage the content:
1. Enter your Site Builder.
2. Navigate to your custom page by clicking on the navigation label for that page.
3. Once on the page, click on the blue edit icon that says Content Area when you hover over it. Site Builder
4. You should now see the text editor, where you can add your desired page content.
5. When youre done, be sure to click the green Save button at the top of the left pane.
Text Editor Button Guide
Clicking this button allows you to work in HTML mode. To view your HTML edits, toggle the button again.
The paragraph button adjusts the size of your text, based on whether its a header or normal content.
Bolds highlighted text
Italicizes highlighted text
Strikes through highlighted text
Creates a bulleted list
Creates a numbered list
Outdent button will move content to the left
Indent button will move content to the right
Allows you to insert an image using a web link. For more info on how to insert an image, check out this section.
Allows you to insert video embed code
Creates a table in the HTML of your page. This option is only recommended for people comfortable working in HTML.
Allows you to hyperlink text
Alignment selector (left, center, right, justified)
Inserts a horizontal line
Font color selector
Adding Photos to your Custom Page
To add an image to your custom page, that image will need to be hosted somewhere. If you upload it to your PhotoShelter account, you can grab the direct image link to embed it on your custom page. Here are the steps:
1. If you havent yet, first upload your photo to PhotoShelter using any one of our supported upload methods. Make sure the gallery you upload it into is set to be visible to everyone (it can be on the unlisted on website tab of your Image Browser).
2. Navigate to your Image Browser and locate the image you want to use.
3. Double click on the image thumbnail to open up the single-image view.
4. Click the Actions drop-down menu and choose Get links and embed code.
5. Copy the Direct image link (second link in the pop-up).
6. Now that you have your link copied, head into your and open up the custom page.
7. Click the blue edit icon that says Content Area when you hover over it.
8. Click the Insert Image button on the text editor (looks like a framed picture of a mountain). Paste the direct image link into the field provided and then click Insert.
9. Save your changes at the top of the left pane.
Note: If youd like to make your embedded photo smaller or larger, you can adjust the portion of the direct image link that indicates the size of the longest side of your photo: s/500. Make the 500 portion a bigger or smaller number and the photo should display larger or smaller accordingly. Note that the largest you can show an image on a custom page is 1000 pixels on the long side.
Example for making an image smaller: https://ssl.c.photoshelter.com/img-get/###########/s/200/###########.jpg
Example for making an image larger: https://ssl.c.photoshelter.com/img-get/###########/s/800/###########.jpg
FAQ
Can I paste text into the text editor?
Yes, but be aware that results may be mixed if you paste from a word processing application such as Microsoft Word. We recommend pasting text from a plain text editor (e.g. TextEdit).
How can I adjust the size of the text on my custom page?
Aside from the paragraph button, there is not a built-in way to adjust the font size. The fonts are intended to be standardized for best display across various screen sizes. That said, its possible to work in HTML mode to manually adjust the font size. To access the HTML, toggle the < > button. Here is an example of what it might look like if you want to increase the paragraph text to 20px:
<p style="font-size: 20px;">MY TEXT</p>
I clicked the button to create a table, but Idon'tsee anything. What did I do wrong?
The table button creates a table in the HTML of the page. If you toggle the < > button, you can see this structure. We generally only recommend utilizing this option if youre comfortable working in HTML.
Im trying to add code another service gave me, but its not working. Why is that?
Not all code will be supported in the HTML of our custom pages. In particular, script tags will be rejected by the text editor, as they conflict with the code used to run your template.
Can I set a unique page title and meta description for each custom page?
At this time, all custom pages you create will share a page title and meta description. For this reason, we recommend utilizing a page title and meta description that is generic to your website/photography business.
View ArticleWondering what's new at PhotoShelter? Review this changelog to keep up to date on system upgrades and enhancements.
If you have any suggestions or feedback, we want to hear it! Just click this link to get in touch.
DEC 05, 2019
SEO UPDATE:
We made improvements to how image ALT tags, H1 tags, and page title tags are handled for 3 website themes (Shuffle, Promenade, and Sonnet).
NOV 15, 2019
MOBILE APP UPDATE (iOS):
Fixed missing search buttons in iOS 13
Fixed a crash when viewing EXIF data
Fixed overlapping text in various areas in iOS 13
Fixed a crash that was occurring in the support area
Removed the non-functional notifications area
NOV 13, 2019
SEO UPDATE:
We made improvements to how image ALT tags, H1 tags, and page title tags are handled for 2 website themes (Marquee and Element).
NOV 04, 2019
NEW FEATURE:
Anonymous Downloads. You can now create an "Anyone" download permission for a gallery or collection to enable 100% friction-free image delivery. No account or password needed! More details here.
OCT 22, 2019
Bug fix:When you're batch editing keywords in the Image Browser, and you enter keywords that already exist on the images, only unique keywords will be saved (so you don't end up with duplicate keywords on some or all of the images).
OCT 10, 2019
NEW FEATURE:
Two-Factor Authentication. Add an extra layer of security to your account. Learn more.
APRIL 30, 2019
WEBSITE UPDATE:
Bug fix: visitors were sometimes prompted to enter their gallery download password twice
APRIL 22, 2019
ADMIN AREA UPDATE:
Improved the accuracy of the "Download By" field in Download Log CSV exports
APRIL 18, 2019
ADMIN AREA UPDATE:
Improved the accuracy of the "Company" field in Download Log CSV exports
MARCH 7, 2019
GENERAL UPDATE:
PhotoShelter now supportshigh-efficiency image files
You can upload .HEIC & .HEIF images shot on the latest Apple and Android devices
NOVEMBER 6, 2018
IMAGE BROWSER UPDATE:
Bug fix:editing the IPTC Creation Date on images was not displaying the new date properly
OCTOBER 17, 2018
GENERAL UPDATE:
In September 2018, Google announced it would begin displaying rights metadata from IPTC Creator, Credit, and Copyright fields in Google Imagessearch results
PhotoShelter now embeds all 3 of these fields into screen-resolution images, so publicly searchable images that Google can index will have that metadata available
Learn more about this change on our blog or in our Support Center
SEPTEMBER 4, 2018
PRINT VENDOR PARTNER UPDATE:
This discontinued product has been removed from the BWC product list and will no longer be visible to buyers:
Puzzle (round)
MARCH 13, 2018
PRINT VENDOR PARTNER UPDATE:
The following discontinued products have been removed from the EZPrints product list and will no longer be visible to buyers:
9 x 12 Premium Canvas - Gallery Wrapped
10 x 14 Premium Canvas - Gallery Wrapped
24 x 24 Premium Canvas - Gallery Wrapped
36 x 36 Premium Canvas - Gallery Wrapped
24 x 24 Premium Canvas - Rolled
36 x 36 Premium Canvas - Rolled
30 x 45 Premium Canvas - Rolled
30 x 30 Premium Canvas - Rolled
16 x 40 Premium Canvas - Rolled
10 x 25 Premium Canvas - Rolled
16 x 16 Premium Canvas - Rolled
22 x 55 Premium Canvas - Rolled
24 x 60 Premium Canvas - Rolled
FEBRUARY 28, 2018
IMAGE BROWSER & WEBSITE UPDATE:
Bug fix: some recently uploaded images (particularly TIFFs) displayed with faded colors in the Image Browser and on websites
Recently uploaded TIFFs have been reprocessed to fix their appearance
FEBRUARY 8, 2018
WEBSITE UPDATE:
Bug fix: homepage images on HTML5 websites using the Promenade template were not loading consistently in Safari
JANUARY 31, 2018
WEBSITE UPDATE:
Bug fix: some images on HTML5 template Archive pages were not loading properly in Safari
JANUARY 16, 2018
WEBSITE UPDATES:
We fixed a bug that prevented sample product images from loading when HTTPS was enabled
We fixed two separate bugs that caused errors to display when logo files were missing from HTML5 and Classic website templates
We fixed a bug that prevented Galleries created in the Site Builder from being featured on HTML5 website templates
JANUARY 11, 2018
ADMIN AREAUPDATES:
Bug fix: editing incoming FTP user credentials with uppercase and lowercase letters didnt let you save properly (only lowercase letters are allowed)
Bug fix: incoming FTP usernames were not properly auto-generated when you clicked the section header instead of the "Next" button
DECEMBER 19, 2017
WEBSITE UPDATE:
We fixed a bug that prevented the batch download dialog from loading in some instances
DECEMBER 5, 2017
PRINT VENDOR PARTNER UPDATE:
We've added support for a variety of metal prints from AdoramaPix.
OCTOBER 10, 2017
ADMIN AREAUPDATE:
Bug fix: Fixed an issue that caused random characters to appear in the dialog when creating a new gallery in the Site Builder
SEPTEMBER 26, 2017
THIRD-PARTY INTEGRATION UPDATE:
PhotoShelter Plug-in for Adobe Lightroom: v5.23 nowavailable! The new build includes numerous bug fixes and stability improvements, such as:
Significantly faster account hierarchy synchronization
Plug-in correctly handles Lightroom's requirements for uniqueness in collection/gallery naming
Better initial image export/publish quality settings when initializing the plug-in
More broad default metadata settings when initializing the plug-in
Fixed star rating and metadata synchronization
MultiUser accounts should now use the Libris plug-in here
Plug-in Metadata is now read only
Export "overwrite existing" option works again
"Export with previous" option works again
No longer creates a new generic "Uploader" gallery on plug-in initialization
SEPTEMBER 9, 2017
ADMIN AREAUPDATE:
Bug fix: The Download Logs are displaying the correct IP addresses again
August14, 2017
IMAGE BROWSER UPDATE:
You can now Quick Send files to multiple email addresses (separated by a comma)
July 25, 2017
BACK-END UPDATE:
Sites using CNAMES can be served over HTTPS
July 24, 2017
IMAGE BROWSER AND BACK-END UPDATE:
Bug fix: zip files of a certain size were corrupted on download
July 20, 2017
IMAGE BROWSER UPDATE:
Weve removed the one-click limit on Quick Sends
Quick Sendlinks still expire after 72 hours
April 6, 2017
GENERAL UPDATE:
Support for Favicons (browser tab icons)
Visit the Design & Customize page of your account, to upload a Favicon for your site
For best results, upload a 32px square in PNG or ICO format
March 23, 2017
IMAGE BROWSER AND BACK-END UPDATE:
All pages in the Image Browserand back-end of your account are now served via HTTPS
March 8, 2017
GENERALUPDATE:
Support for SVG files
SVG files that contain HTML will render as images
SVG files that contain JavaScript/CSS will not render as images, in the interest of security
SVG files can be uploaded into your PhotoShelter account
SVG files can be downloaded from your PhotoShelter website
February 9, 2017
IMAGE BROWSERUPDATE:
Images in galleries can now be sorted by their Rating
A Custom sort can be based on a sort of images by Rating
When searching for images within the Image Browser, Rating is a searchable attribute
October 26, 2016
GENERALUPDATE:
The Flash version of theEmbeddable Slideshows has been removed due to poorbrowser support
The Flash version of the single image embed has been removed due to poorbrowser support
ADMIN AREAUPDATE:
Batch edits to IPTC now default to "append" instead of "overwrite"
October 12, 2016
GENERALUPDATE:
ThePhotoShelter Mobile App now includes an option to savewatermarked images
October5, 2016
HTML5 WEBSITEUPDATE:
The Marquee template will now preserve branding beyond the homepage, into the collection, gallery, and single-image views
August 23, 2016
GENERALUPDATE:
The PhotoShelter Mobile App is now available forAndroiddevices!
With the PhotoShelter mobile app, you can manageyour business from anywhere in the world:accessyour full PhotoShelter archive, deliverimages, sendinvitations, upload to PhotoShelterstraight from your Camera Roll, download high-res images from your archive to your device, and more
Currently availablefor single-user accounts only; requires an active Basic, Standard, or Pro account
Download the app via Google Play, or learn more about it in our Support Center
June 21, 2016
ADMIN AREAUPDATE:
Improved designin the Address Book
Updated styling and icons in the right pane for a smootherexperience when viewing & editing a contact's info and settings
June 15, 2016
GENERALUPDATE:
All PhotoShelter Startersubscriptions now include 500MB of storage and the Element template
HTML5 WEBSITEUPDATE:
Instagram integration pagefunctionality restored
For a tutorial on authorization, check the Support Center
Re-authorization on the Instagram integration page is required
Instagram feed will now display images in their natural aspect ratio
May 17, 2016
HTML5 WEBSITEUPDATE:
Facebook and Twitter sharesinclude the correctthumbnail of the image beingshared
May 10, 2016
SECURITY ENHANCEMENT:
Email address updates now require user to confirm they own the new email address
May3, 2016
HTML5 WEBSITEUPDATE:
#! (hashbang) symbol has been removed from relevant URLs
This includes URLs seen on HTML5 websites and the HTML5 slideshow
All existing links containing the #! will still work
February 3, 2016
HTML5 WEBSITEUPDATE:
You may now display images up to 2040 pixels on the longest side (formerly the max was 1440 pixels).
You can choose thisoption in your Image Security settings.
February2, 2016
CLIENT DELIVERY TOOLS UPDATE:
Bug fix: custom download sizes set in the Visibility & Access section of the Image Browserare now working properly
January 19, 2016
SALESTOOLS UPDATE:
Expanded currency list for sellers who use Stripe as their payment processor
The fulllist of 23 currencies supported by PhotoShelter isnow available to Stripe sellers (previously only 4 currencies were offered for Stripe)
ADMIN AREA UPDATE:
If you serve as Library Staff or a Contributor on aLibris or Multi-Useraccount (in addition to your own personalPhotoShelter account), you will see a "Switch Accounts" link in the "Hi, [first name]" menu of the top nav, to allowforefficient switching between accounts orroles
December 14, 2015
HTML5 WEBSITEUPDATE:
Bug fix: fixed an issue that prevented some portfolio images from being shared on Facebook
November 3, 2015
HTML5 WEBSITEUPDATES:
Improvements to social sharing fromportfolio pages (all HTML5 templates)
Replaced AddThis share buttons with direct Facebook/Twitter/Google+/Pinterest integrations
Bug fix: Facebookimage previews will now displayconsistentlywhen composinga post
Bug fix: sharing an image on Pinterest will now display the correct image (instead of a placeholder image)
Sharing an image via email now uses the sharer'sdefault email client(instead of a separate email form with a CAPTCHA)
Improved page loading time
Changes to social sharing onarchive pages (all HTML5 templates)
Removed LinkedIn, Pinterest, and Tumblr sharing options to focus on more commonly used social networks
EMBEDDABLE SLIDESHOWUPDATE:
HTML5 slideshow
Bug fix: sharing a slideshow on Pinterest will share the gallery's cover image (instead of a placeholder image)
October 28, 2015
GENERALUPDATES:
Various improvementsto PDF handling:
This applies only to newly uploaded PDFs, not existing PDFs
Renderingquality for that JPEG has been increased from 75->98
This applies to any PDF->JPEG downloads via single image download, batch download, and Quick Send
PDF qualityhas been increased from 72->300 DPI
If a clientpurchases a PDF whose printing is handledvia our automated print vendor partners, it will now be a smoother, more efficient process
If a clientchooses to download a PDF as a JPEG rather thanthe original file type, they will receive a JPEG download of the 1st page
October 18, 2015
LATTICEUPDATES:
Avatar uploader: clarified drag-and-drop target when replacing the preview image with a newly uploaded image
Image uploader: added scrolling in metadata fields so that metadata-rich imageswon'texceed screen height
Bug fix: search results thumbnails now consistentlydisplay image name & photographer credit upon hover
Bug fix: search results->single image view no longer hasanextraneous scroll bar displaying to the right of the metadata
October 13, 2015
ADMIN AREA UPDATE:
Updated the design ofthe Sales pages for a cleaner, more modern look & feel
October 7, 2015
IMAGE BROWSER UPDATE:
CenterPane:
Bug fix: position in search results is nowpreserved when navigating from thumbnails to single image view & back again (Firefox)
September 3, 2015
CLIENT DELIVERY TOOLSUPDATE:
Client proofing tool:
In order for a client to view a custom set that you have created, they must log into the proofing area
Introduced support for custom sets:you can now categorize images in a large gallery into smaller groups
Added star rating filters: any star ratings embedded in image metadata via theImage Browseror editing programs like Lightroomwill be included as a filter option
Custom sets and star ratings can only be created andapplied by the photographer
Learn more about the new features on our blog or in our Support Center
September 1, 2015
LATTICEUPDATES:
Image searches from the Explore page of PhotoShelternow return in Lattice by default
Youmay now upload up to 20 images of yourown per Lattice board (previous max was 10)
User profile improvements
Pagination added in the single-image view, e.g. between all Popular images
Single-image view from the profile uses the photographer'sown watermark if it'senabled ( example )
Long bios are collapsed by default; youmay click the More link to see the full bio ( example )
Boards with <4 images are hidden from the public (displayed only to owner)
Avatar behavior is now universal betweenLattice and your PhotoShelter account info
You can upload images up to 10MB and may crop after upload
Works on touch devices
Lattice homepage :"Recently Updated" contentnowdisplays before "Most Popular,"sothat fresher content displays first
August 19, 2015
WEBSITEUPDATE:
Bug fix: HTML5 portfolio image thumbnailsare nowsequenced properly to reflect the sort order set in the Image Browser
July 28, 2015
PRINT VENDOR PARTNER UPDATE:
All PhotoShelter members selling prints/products via Loxley Colour will be charged an additional 20% on all orders (shipping included) due to the VAT obligation
To cover this cost, you may choose to collect VAT from your buyers using our built-in tax table. To learn more about tax configuration, please visit our Support Center.
July 23, 2015
THIRD-PARTY INTEGRATION UPDATE:
PhotoShelter Publish Service for Adobe Lightroom: v5.2 nowavailable!
Ability to reassociate images on PhotoShelter with the original files in Lightroom, even if the files were uploaded outside of the publish service
Detection for when an edit in Lightroom requires the file to be re-uploaded to PhotoShelter, or if only the metadata should be updated
See if an image already exists on PhotoShelter and find the PhotoShelter image ID
Better progress indicators during sync and publish
Option to log errors to a file that can be sent to our Client Services team for troubleshooting
Numerous bug fixes and stability improvements
Learn more about it on our blog, ordownload a copyand see step-by-step installation instructions in our Support Center
ADMIN AREA UPDATE:
Updated the design of My Account, Client Statistics, Lightboxes, and FTP pages for a cleaner, more modern look & feel
July 14, 2015
LATTICEUPDATES:
Updates to Lattice notifications
Note: if you have already opted out of Lattice, you will have to separately unsubscribe from the new e-mail variants (you can also unsubscribe from all Lattice e-mailsin 1 click)
Replaced daily digest e-mail with new e-mail notifications
Added moregranular control over e-mail preferences; these are controlled via the Notification Settings page
Introduced an alert counter (e.g. you have 3 unread messages), which displays a preview and links through to a full, personalized Activity Feed
Redesigned Lattice user profile
Introduced avatarinto user profile & topnav
Added new Account Settings page
Miscellaneous changes:
Nowincludes list of other boards an image is on (where applicable)
Moved board activity feed from right page edge to Activity tab alongside Board & Stream
Added new single-image view independentof board context, e.g. for linking to images from user profile likes, search results, etc.
Fixed social sharing from search results -> single image view
New top nav behaviorreduces height upon scrolling
Updated board zero-state to includeUpload & Search buttonsfor board owners
If a user uploads via Lattice and has no other galleries, their "Lattice Uploads" gallery will now be marked by default as "Listed on Website"
July 8, 2015
GENERALUPDATE:
All PhotoShelter Pro subscriptions now include unlimited storage
All PhotoShelter Standard subscriptions now offer 100GB of base storage (formerly 60GB)
June 22, 2015
GENERALUPDATE:
All PhotoShelter Basic subscriptions now have access to all 9 responsive website templates, as well as CNAME support for custom domains
June 9, 2015
GENERALUPDATE:
Introducing the PhotoShelter Mobile App for iOS devices!
Manage your business from anywhere in the world:accessyour full PhotoShelter archive, deliverimages, sendinvitations, upload to PhotoShelterstraight from your Camera Roll, receive push notificationsfor sales or client downloads, and more
Currently availablefor single-user accounts only; requires an active Basic, Standard, or Pro account
Download the app in the App Store, or learn more about it in our Support Center
June 2, 2015
IMAGE SECURITYUPDATE:
Introducedwatermark scaling: watermarkswill now always have the same proportions relative to the size of the image they're on, improving visual consistency and increasingsecurity
Text watermarks:
Changed font to Arial
Scaling and the new font will apply toboth new and existing users
Image watermarks:
Scaling won't apply to existing users until they change their watermarksettings
New users will be automatically opted into the new settings
High-res image watermarks are encouraged
Learn more about how to prepare watermarks in our Support Center,or change your watermark settings in Image Security
May 13, 2015
CLIENT DELIVERY TOOLS UPDATE:
Client proofing tool:
Removed Email filenames & Download filenames
Added Copy filenames to photographer tools, so youcan copy filenames to your clipboard and paste them into Lightroom (or elsewhere)
Added support for galleries with inherited permissions
Proofing area imagesnow display in thefile order specified in the Image Browser
Photographerscan nowfilter by Selected by at least, e.g. to see which images were selected by at least 3clients
Improved support for photographer logos with white text, i.e. a black background proofing area
Improved support for images with completelywhite or black backgrounds (thin border around thumbnails)
Added login link so that clientscan log into the proofing area without needing to make a selection first
Improved photographer login flow
Added a tooltip for keyboard shortcuts in the single image view
Added a confirmation dialog when clientattempts to remove images from their selection
Simplified workflow to copy & paste image filenames in Lightroom once clients have made selects
May 12, 2015
BEAM PLATFORM UPDATE:
All templates:
Icons will link to your profile on the corresponding social network
Supported networks: Twitter, Facebook, Instagram, LinkedIn, Vimeo, Tumblr, Pinterest, 500px, and Google+
To enable or change the order oficons, visit the Site Builder->Social Follow Settings
Learn more about how the icons work in our Support Center
New website setting to display social media follow icons in the navigation bar of your Beam site
LATTICEUPDATES:
Newoptionto upload directly to boards
Users who do not already have a photographer account may create a free Starter account (with 500MB of storage)
Link can be found on any board's Add to board page
Built-in IPTC editor allows you to apply metadata to uploaded images before they are added to aboard
A PhotoShelter photographer account is required to upload to a board
User profile
Renamed "Contributions" tab to "Images"
Shows your images that others have liked, as well as boards that contain your images ( example )
Board activity feed
Now displaysmore events: board/image likes, board/image social share, image suggestions, curator's image additions&promotions, board featuring/favoriting
Similar events are now bundled together to streamline the feed's events
Slight layout changes to Add to board page
Board instructions moved under Submission guidelines
Archive vs. global search toggle changed from a tab to iconography
Miscellaneous changes:
Removed board instructions field from Create a board dialog
Cleaned up board layout on mobiledevices, particularly the view that displays to a curator viewing their own board
April 30, 2015
BEAM PLATFORMUPDATE:
All templates:
Toolbar now remains visible when scrolling, so editing long blocks of text is easier
HTML mode: <div> is no longer converted to <p>
UpdatedHTML content editor to new version, which includes the following improvements:
April 28, 2015
CLIENT DELIVERY TOOLS UPDATE:
Introducing a brandnew client proofing tool!
Responsive, mobile-ready gallery layouts
Clean, simple image presentation
One-click favorites
Orientation and keyword filtering
Allows you to quicklyshare a gallery with clients so they can easilypick their favoriteimages from a shoot and send them back to you for further processing
Great features for clients include:
This tool canbe accessed forany given gallery from the Right Pane of your Image Browser
Automatically included with all Standard and Pro subscriptions
Learn more about the client proofing toolon our blog or in the SupportCenter
April 17, 2015
LATTICE UPDATES:
Mobile improvements:
x now always appears above image, never on top of it
Next/previous arrows removed to simplify design
New toolbars for both board and Image Viewer; they include a "Like" button &social sharing icons
Image Viewer:
Image Viewer: each image now has a persistent More info link
This means Buy andMore info links will both display if the image is priced previously it was one or the other
Add image to Board dialog:
If a user has 0 boards, defaults to Create board and add image mode, saving a step for a new user
Create a new board is now an item in the drop-down menu, rather than being a separate text link
Bug fixes:
User profile: Create a Board and Contact photographer dialogs fixed (were temporarily not displaying upon click/tap)
Board display: Add Images toolbar now remains at top upon scrolling through search results; also fixed layout issues with bottom pagination controls
Board display: improved animations for activity feed & contextual nav that appearswhen scrolling
Board edit mode URL now forwardsto regular board URL if non-owner attempts to load it
Member Homepage :Lattice tab -> Hi, first name nav menu no longer overlaps with Lattice graphic
Lattice homepage : corrected alignment forhomepage image in horizontal modeon mobile devices
April 9, 2015
LATTICE UPDATES:
Introduced a new Latticetab in left nav of the Member Homepage
Lists any "likes" of yourimages on Lattice (or a "getting started" help graphic ifno "likes" exist), as well as a feed of recently updated Lattice boards
Lattice Profile is now also included in the Hi, first name drop-down menu
Lattice search now has filters!
Refining by price & orientation are presently supported
"Like" button added to board thumbnail view (desktop and mobile)
User profile: liked boards & liked images have been combined into a single feed
Bug fix: clicking on search results thumbnails now properly brings up theImage Viewer
Email notification updates:
Users are now emailed when their boards are featured or named a staff favorite
You have a new image suggestion -> new, dynamic subject lines
April 7, 2015
ADMIN AREA UPDATE:
Client Statistics: Download Logs
Download log will now display the downloader's email address (if it's known). Previously, when a visitor whose name was not known downloaded an image, the download log would display "n/a".
BEAM PLATFORM UPDATES:
All Beam templates:
Added support for video posts in Tumblr feeds
Bug fix: Site Builder->Featured Work Settings:the name of the featured gallery no longerdisappears when the item isdragged to re-order (Firefox)
Downtown template:
Bug fix:turning on the image captions no longer makesthe single image view load first instead of the gallery thumbnails when a viewer clicks a gallerys cover image
Bug fix:text logos no longer collidewith the menu when viewed on an iPhone in portrait mode
Site Builder->Featured Galleries: added a line of copy to advise usingcover images of the same aspect ratio,which will improvethe overall look of the Featured Galleries page
Promenade template:
Bug fix: Site Builder->Portfolio Cover Settings:the site preview now updateswhen the Cover Link option istoggled
Improved thedisplay of the video page on mobile devices so that videos will not run off the screen
Improved the display of search results on mobile devices so that they will scroll correctly
Shuffle template:
Bug fix: single image view no longer showspart of the thumbnail viewwhen viewed on an iPhone 6/6+ in landscape mode
Bug fix: text logos and menu icon are nowproperlyaligned on mobile devices
Element template:
Bug fix:text logos and menu icon are now properly aligned on mobile devices
Sonnet template:
Bug fix: removed download button on archive collection pages (sincecollection downloads are not supported)
March 31, 2015
Please note that the followingupdates were released on a rolling basis over the past few weeks, so if theydon'tseem new to you, its not a mistake!
BEAM PLATFORM UPDATES:
Site Builder:
Bug fix: trailing slash (/) in Tumblr URL will no longer prevent feed from loading
Marquee & Element templates:
Bug fix: Public Image Views for archive pages will now register correctly in Statistics
Downtown template:
Bug fix:watermarks no longer display on portfolio cover images
Horizon template:
Bug fix: portfolio thumbnails now click through to correct single image view
Bug fix: clicking Archive->All Galleries from portfolio single image view now leads to correct page
Element template:
Bug fix: can now scroll in full-screen thumbnail view
Improved display of thumbnails in horizontal view on mobile devices to prevent upscaling/blurry images
IMAGE BROWSER UPDATE:
Right Pane:
Bug fix: Visibility and Access info for collections & galleries now displays the most recent views in your browsers time zone rather than in GMT
SALES TOOLS UPDATE:
FotoQuote pricing calculator: removed the phrase "(Digital and Print)" from "Corporate" and "Editorial" options toclarify which rights are being purchased (digital OR print)
March 26, 2015
BEAMUPDATE:
Replaced tool used to generate CSS,resulting inspeed improvements when loading the Site Builder
March 23, 2015
LATTICE UPDATE:
Lattice search is nowfully open to everyone!
You no longer need to be a Lattice participant or log in to use the Lattice search
March 17, 2015
LATTICE UPDATES:
Brand new Lattice homepage
Introduced Likebutton
Appears on both boards and images
Replaces board follow; all existing board follows will be mapped to board likes
Updates to the user profile to account for new Like data
Like counts displayed on all boards
Options to sort boards by date created, # oflikes, or# of contributions (even on other users' profiles)
New Liked Boards and Liked Images sections
Sidebar of Lattice boards now displayed on PhotoShelter's main search results page
Social sharing changes:
Replaced AddThis share buttons with direct Twitter/Facebook integrations
Board display & single-category page: made share buttons more noticeable
Notifications updates:
New follower email becomes New like email
Copy changes to digest emails, board activity feed, etc. to reference likes instead of follows
This is sent hourly, in order to group together stream contributions that are submitted in batch
Changes introduced by Like button:
New instant email to curators: You have new stream submissions
Miscellaneous changes:
Consolidated usage of Add to board form
Add to board link is now always displayed (even when user is not logged in)
March 10, 2015
LATTICE UPDATE:
Introducing Lattice watermarks! (single-image view only)
When an image is viewed individually, the text from the IPTC Copyright field will display in the lower left hand corner of the image (if no IPTC Copyright info is included, we will display your Site Name or the name on your account)
The watermark is embedded in the image itself, so if the image is screenshot or saved from the page source code, the copyright info will persistently remain within view
March 5, 2015
LATTICE UPDATE:
Lattice search and curation are now fully open to the public!
Lattice participants no longer need to request an invite to use the Lattice search or create boards
March 3, 2015
LATTICE UPDATES:
Global search support added to streams
This allows you tocontribute any Lattice participants images (not just your own) to other curators boards
This also improves the overall Add Image workflow, as curators may now add to boards from the boards themselves (no need to visit the main search page every time)
When viewing a board, click Add Image and then the Search all images toggle beneath the search box to use the global search function
Filtering by photographeris now supported from boards (no longer a feature exclusive to the stream)
Reduced size of images displayed on boards (default size for standard aspect ratios is now 500px on the images longest side)
Also improved image display for less common image sizes, e.g. panoramics
This improves the appearance of boards while also making the file size smaller for security reasons
Implemented a 10-image maximumper photographer per board, in an effort to foster more collaboration and diversity
Email notifications updates
Revamped daily digest email to display most relevant info first, along with personalized subject lines that draw attention to the highest priority events for you
Introduced new Welcome email to orient new users to Lattice
Recently Updatedimprovements
Added Recently Updated filmstrip to the main homepage
Implemented a max # of 50 boards on Recently Updated page ; keeps content fresh and improves load times
Featured Lattice boards now displayed on PhotoShelters main advanced search page
February 17, 2015
ADMIN AREA UPDATE:
New and improved Member Homepage shows more account insight at a glance:
Website statistics (provided by Google Analytics)
Account information
Sales
PhotoShelter resources
Learn more about the new dashboard on our blog
February 10, 2015
BEAM PLATFORM UPDATES:
Improvements to social sharing from Beam portfolio pages
More consistent image display in posts
Twitter cards are now supported. Theyll either display 1 or 4 images, depending on how many images the portfolio page has.
Facebook & Twitter
Google+: improved stability and consistency
Pinterest: fixed image sharing
Removed LinkedIn and Tumblr sharing options to focus on more commonly used social networks
January 30, 2015
UPLOADER UPDATE:
Desktop Uploader: New version available!
Version 2.5.2 is offered for Mac and Windows operating systems
Improved folder tree handling to avoid creatingunnecessary nested galleries
Download available from the Desktop Uploader page in the Support Center
January 29, 2015
LATTICE UPDATES:
Improvements to homepage category filmstrips:
Tablet: Swipe support added
Improved user experience to prevent accidental clicking during the scroll process
Board display: Added link to see all boards in the same category (e.g. the "More Fun Boards" link on this page )
Bug fix: Logout link no longer redirects you to main PhotoShelter.com homepage
Code optimization to improve performance
SEO UPDATE:
Improved the automatic Google sitemap submission process; introduced new methodology to generate more reliable indexing
January14, 2015
LATTICE UPDATES:
New Lattice homepage, which allows browsing by category
In order for a board to appear on the homepage, it must be marked as featured by a PhotoShelter staff member
To view all content for a category, select it from the Categories menu (near the top right of the homepage) or scroll down to your preferred category and click the name orSee All"
New dedicated pages for each category, e.g.: http://www.photoshelter.com/lattice/board/explore/food-drink
Recently Updated and Staff Favorites now also have their own dedicated pages
When viewing a board, the 4 boards at the bottom of the page now come from the same category (example: note the More People Boards at the bottom of this board )
New Staff Favorite labels appear on boards marked accordingly (from the homepage, category page, and the board itself)
New Share menus
The Hi, first name! link in the nav is now a menu, where you may find lists of your followed boards, boards youre curating, or boards that contain your images
Follow @photoshelter on Twitter is now a persistent link in the nav
Various bug fixes, performance improvements, and design cleanup
When boards have a custom sort, the edit mode and the board itself now always maintain a consistent display
December 11, 2014
LATTICE UPDATES:
Significant upgrade to the Lattice search engine, which includes the following updates:
Removed previous 5,000 image limit per search, opening up the full set of searchable images to curators
User may now paginate through large sets of results, improving overall performance
Searches return more quickly
Improved image stacking (grouping ofsimilar images)
December 3, 2014
SALES TOOLS UPDATE:
Integration withTouchNetpayment solution
Please contact us to get set up with TouchNet
December 2, 2014
LATTICE UPDATES:
All newly created boards now listed by default (the Publicly listed checkbox has been removed as an option)
Photographer-facing notifications will now be delayed by 8 hours to allow curators more time to edit before photographers get notified
Boards will not be displayed in Recently updated if they contain 3 or fewer images
Curators viewing their own empty boards will see a new Add images by searching message
Search: Added a loading message
Improved zero-state for empty boards: prompts curator tobegin by searching
Board category selection now available from all board creation contexts
Performance improvements (code refactoring of various endpoints)
November 12, 2014
LATTICE UPDATES:
Faster, more powerful search with improved stacking behavior (grouping of similar images)
Randomized View another board link replacedwith a set ofRecommended boards(displays at the bottom of every board)
Improvements to the Image Viewer (i.e. the single-image view):
Image info is collapsed into a single field w/the following fallback logic: IPTC Headline -> IPTC Description -> IPTC Title -> filename
Image info is now expandable
Brand new, streamlined mobile design
Minimal mode that allows the info column to be collapsed
Simplified metadata display
Social share menu introduced
Swipe support
Text size cleanup
Image reordering: In edit mode, both send to top and send to bottom button is now displayed on all images except for first & last
New option to edit board instructions
Pagination of long board lists (e.g. in user profile); improves load times
November4, 2014
BEAM PLATFORM UPDATES:
Two new templates released: Horizon and Pivot! Preview or switch to a new template via the Site Builder's Template Picker.
Horizontal image slider
Support for gallery descriptions
Persistent branding and contact information
Choice of either thumbnail grid or list displayfor Instagram feed, as well as optionsfor how many Instagram photos to load at once
Highly optimized for touch devices
Vertically stacked, scrolling image layout
Choice of either top or left navigation
Support for detailed titles and captions
Choice of either thumbnail grid or list displayfor Instagram feed,as well as optionsfor how many Instagram photos to load at once
Highly optimized for touch devices
Horizon features:
Pivot features:
Live examples at http://template-horizon.photoshelter.com and http://template-pivot.photoshelter.com,or learn more about the templates on our blog
Site Builder
In Navigation Settings, you may now click and drag anywhere on navigation items, making them easier to rearrange
October 24, 2014
LATTICE UPDATE:
"Instant" email notifications are now sent tophotographers whenever images are added or promoted to boards
In cases of high activity, notifications will be bundled and sent once every three hours to avoid email overload
October 23, 2014
LATTICE UPDATES:
User profile -> "Contributions"now lists all boards/streams on which your images appear, including board additions by curators
Implemented 10-image limit per user per stream to encourage more selective stream submissions
This limit does not retroactively apply to existing stream submissions
Images may now beadded to boards &streams by PhotoShelter image ID
"View Another Board" link now displays at the bottom of all boards
Designed to help visitors easily discover new, randomly selected boards from our staff's favorite and featured selections
Improvements toboard editing experience
Touch device support
Added "Send to top" / "send to bottom" buttons,which increase efficiency of custom orderingboards (particularly large ones)
Board description now supports hyperlinks
Homepage improvements:
Staff favorites listremains visible in the right column after login
Tweaked mobile layout to prioritize featured boards content
Performance improvementstodecreaseboard load times
Back-end enhancements to improve SEO / SERP listings
Improved (more permissive) browser compatibility
Various copy and design improvementsacross site
October 22, 2014
THIRD-PARTY INTEGRATION UPDATE:
The brand new Official PhotoShelter Publish Service for Adobe Lightroom is here!
The PhotoShelter versionwilldetect and make updates to any image previously published using the Pactplugin
Learn more about it on our blog, or download a copy and see step-by-step installation instructions at our Support Center
In addition to the normal export features, the Publish Service tracks any changes you make to your original files in Lightroom and gives you the option of automatically updating the versions on PhotoShelter
The Publish Service replaces the existing PhotoShelter export plugin, though it is not harmful to run the two side by side
If you previously used the Pact Software publish plugin and you install the PhotoShelter version, the Pact plugin will be automatically disabled (but not deleted) in the Lightroom plugin manager you can re-enable it at any time
October 16, 2014
IMAGE BROWSER UPDATE:
Video tour introduced to highlight key features of the Image Browser
New users will see this video the second time they access the Image Browser
Can also be accessed anytime from the top nav bar via Help->Tour This Page
ADMIN AREA UPDATE:
Help item in the top nav bar is now a drop-down menu that includes Contact and Support Center links
October 15, 2014
LATTICE UPDATE:
# of followers now displayed below follow button on each board
Performance improvement (optimization to reduce # of user endpoint calls)
Performance improvements to both board loading + curator search
Bug fix: Buy/license buttons in Safari now properly click thru to Add to cart dialog
October 10, 2014
LATTICE UPDATE:
Homepage: Randomize ordering of Featured Boards and Staff Favorites lists
Board activity feed now correctly displays first entry (e.g. "Allie Jones created this board")
Board photographer list: Updated language (e.g. "featured in this board")
Fixed: Links to request an invite form
October 8, 2014
GENERAL UPDATE:
Newproduct announcement! PhotoShelter Lattice: Discover amazing imagery, together. Learn more.
September 30, 2014
BEAM PLATFORM UPDATES
Two new templates released: East and Downtown! Preview or switch to a new template via the Site Builder's Template Picker.
Left-hand navigation
Interactive photo wall
Full-screen view
Minimalist photo presentation
Persistent branding and contact information
Large thumbnails
Rotating homepage cover image
Oversized gallery thumbnails
Persistent branding and contact information
Top navigation
East features:
Downtown features:
Live examples at http://template-east.photoshelter.com and http://template-downtown.photoshelter.com/
September 10, 2014
GENERAL UPDATE:
PhotoShelter blog:
Introduced brand new design for our blog
New responsive layout and better mobile user experience
Improved search & archive areas
September 4, 2014
BEAM PLATFORM UPDATES:
Site Builder:
You may upload to existing galleries or new ones you create from theSite Builder
To access this functionality, visit your Site Builder -> Featured Work Settings -> +New Gallery or +Collection/Gallery
Any galleries created from the Site Builder will be public and featured by default. Similarly, any image uploaded from the Site Builder will be set to searchable. These settings may be later edited from the Image Browser
Featured Work Settings -> gallery/collection options are now consolidated under a single menu, denoted by a gear icon next to the gallery/collections name
Font & color picker improvements: fonts and color schemes may now be previewed from within the left panel (no longer requiring them to be selected before a preview is displayed)
New sliders for yes/no options
Image previews (e.g. for logos, background images, bio photos, etc.) are now previewed from the Site Builders left panel
New styles for drop-down menus
Uploader introduced!
New option to rename galleries/collections from theSite Builder
A design upgrade that improves the user experience. Youll notice:
August 19, 2014
BEAM PLATFORM UPDATES:
All templates:
Archive single image view: enabled on-image clicking to navigate to the previous/next image
Custom pages now support dynamic title tags (which typically display at the top of a browser tab or window). After a custom page is created, this setting is accessed in Site Builder->Custom Page->Page Title
Sonnet template:
Title bar can beturned on/off in Site Builder->Title Bar Settings
EMBEDDABLE SLIDESHOW UPDATE:
HTML slideshow update: Added a Constrain Proportions option to embed options
To access the new setting, grab the embed code from the Image Browser (Right Pane -> Share -> Embed as slideshow)
CLASSIC WEBSITES PLATFORM UPDATE:
Flash-based slideshow update: Embedded slideshows will now fall back to the HTML slideshowwhere Flash is not supported (e.g. smartphones and tablets) -- previously, this fallback functionality was only supported for Flash slideshows on PhotoShelter sites
IMAGE BROWSER UPDATE:
Left Pane: improved Image Search design with larger, clearer action buttons
August 12, 2014
ADMIN AREA UPDATES:
Member homepage :
New, more stylistically consistent design featuring a responsive layout
PhotoShelter webinar schedules, most recent blog posts, and other useful content are now displayed in card format
Dashboard-style account stats may be viewed by clicking the refresh button
Multi-User account homepage only: Organization name now displayed above individual users name
July 15, 2014
BEAM PLATFORM UPDATES:
Shuffle & Promenade templates v1.1.1 released:
All images that are marked as priced will automatically display a shopping cart icon
To enable/disable this icon for priced images, navigate to your Site Builder -> portfolio gallery -> single-image view -> lmage Viewer Settings
Choice of slideshow image transitions, time between slides, and auto-play behavior
Option to display caption and other image metadata
Improved toolbar usability: The image info menu may now be expanded/collapsed with a new double arrow icon; the link to the Archive view of the image is now an i icon
To access these settings, navigate to your Site Builder -> portfolio gallery -> single-image view -> Image Display, Image Viewer, and/or Image Metadata Display Settings
The Quick Search option can now be turned on/off in Site Builder->Quick Search Settings
TheLoad More button on the homepage has been removed. Now as a visitor scrolls down, more images will load automatically, without requiring any clicking
ThePortfolio text link in the bottom right of the homepage can now be customized or removed entirely. This can be accessed in Site Builder -> Portfolio Cover Settings
If Recently updated galleries is chosen as the content source in Site Builder-> portfolio link -> Featured Galleries Settings, the system will now show a maximum of 28 galleries on the portfolio page, rather than the previous 10
Archive pages now have larger previous/next pagination buttons for easier navigation on touch devices
Both templates: new option to display a buy/license button in the portfolio single-image view toolbar:
Both templates: upgraded single-image view, which includes an auto-play slideshow and nearly 10 new options for customization. Enhancements include:
Both templates:
Shuffle only:
Promenade only:
All templates:
Instagram feed: support for image captions (setting is on by default). Settings may be accessed inSite Builder->Instagram Settings
July 8, 2014
BEAM PLATFORM UPDATES:
Marquee template v1.2.1 released:
All images that are marked as priced will automatically display a shopping cart icon
To enable/disable this icon for priced images, navigate to your Site Builder -> portfolio gallery -> single-image view -> lmage Viewer Settings
Choice of slideshow image transitions, time between slides, and auto-play behavior
Option to display caption and other image metadata
Improved toolbar usability: The image info menu may now be expanded/collapsed with a new double arrow icon; the link to the Archive view of the image has been changed from a nested text link to a persistent i icon
To access these settings, navigate to your Site Builder -> portfolio gallery -> single-image view -> Image Display, Image Viewer, and/or Image Metadata Display Settings
Smartphone version: Archive client sign-in page forms no longer truncated in portrait view
Smartphone version: Thumbnail view -> No longer mistakenly displays single-image view info pane
Smartphone version: Thumbnail view -> Pagination arrows and thumbnail icon no longer overlap
Touch devices: Homepage swiping now supported when number of tabs exceededvertical height
iOS devices: Collection filmstrip view & thumbnail view -> Swiping down now fully supported
New option to display a buy/license button in the portfolio single-image view toolbar:
Upgraded single-image view, which includes an auto-play slideshow and nearly 10 new options for customization. Enhancements include:
Bug fixes:
June 25, 2014
BEAM PLATFORM UPDATES:
Element & Sonnet templates v1.2.1 released:
All images that are marked as priced will automatically display a shopping cart icon
To enable/disable this icon for priced images, navigate to your Site Builder, navigate to single image view within a portfolio gallery, and locate the Image Viewer options
Added social sharing & link to archive buttons to portfolio single image view
Changed Image info icon to a double arrow; the i icon is now a Link to archive button
Bug fix: i and play buttons were truncated on touch devices in portfolio single image view
Bug fix: click-to-advance image divs were not equally sized inportfolio single image view
Both templates: new option to display a buy/license button in the portfolio single image view toolbar:
Sonnet only:
Element only:
Site Builder:
Template Picker has been redesigned for a smoother user experience
June 10, 2014
UPLOADER UPDATE:
Desktop uploader:
Introducednew version of the Mac desktop uploader that will work in OS X Mavericks (Version 10.9).
There are now two separate versions of the desktop uploader for Macs: Version 2.5.1 is for OS X 10.9, and Version 2.5.0 is for OS X 10.8 & older only. They can be downloaded from this page.
June 2, 2014
GENERAL UPDATE:
PhotoShelter website:
Introduced brand new design for public-facing website( www.photoshelter.com )
Pages are now 100% responsive and mobile-friendly
Features gorgeous work by talented PhotoShelter members
May 28, 2014
Please note that todays updates had been previously made available to a percentage of users for testing purposes. So if thesedon'tseem new to you, its not a mistake!
BEAM PLATFORM UPDATE:
Site Builder:
Admin Bar has clearer links to Admin Area & Site Builder; link to photoshelter.com (via PhotoShelter logo) has been removed
ADMIN AREA UPDATES:
Website: General Settings page
Upon activating a new Standard or Pro account, the default website platform is set to Beam, using the Element template (rather than the Classic platform and the Maui template)
Website: Design & Customize page
Edit My Portfolio link changed to Enter Site Builder, and the Site Builder no longer opens in a separate browser tab/window
May 14, 2014
BEAM PLATFORM UPDATES:
Element template v1.2 released:
Choice of slideshow image transitions, time between slides, and auto-play behavior
Option to display caption and other image metadata
Swiping now supported between images
Additionalbug fixes and performance improvements
Brand new single-image view, complete with an auto-play slideshow option,along with nearly 10 additional configuration options that include:
To access these settings, navigate to your Site Builder, navigate to single-image view within a gallery, and locate the Image Display, Image Viewer, and Metadata Viewer Settings options
All touch devices:
All Element users have beenautomatically upgraded to v1.2 of the template no manual intervention is required
April 30, 2014
IMAGE BROWSER UPDATES:
Uploading:
Web Uploader may now be directly engaged by dragging & dropping images to the Center Pane (no need to click "Upload" button first)
This works whether the gallery is empty or already contains images
Right Pane:
Layout rearranged in favor of better information organization and hierarchy of actions
Added a cover header to emphasize the cover image and serve as a visual indicator of your active selection
Gallery/collection cover image is now at the top of the pane
New design for collapsible sections
All tabs are now closed by default when Image Browser is opened
Visibility & Access is now housed in its own section; edits are made by clicking the gear button
Gallery Description is now housed in its own section
General legibility/usability improvements
Larger fonts and larger, clearer buttons for actions
New click-to-edit behavior for gallery/collection names and description
Hovering reveals Edit button; clicking button or anywhere on the field initiates editing
Edit mode includes Save/Cancel buttons; can also save w/ keyboard shortcuts (return key or shift-return if in a text area)
In Visibility & Access and IPTC tabs, clicking the gear or edit icon expands the tab and initiates "Edit" state
Improved image URL display
One-click copy-to-clipboard feature (Copy button appears on hover)
The preview URL at the top of the Right Pane is now contextually aware (i.e. it includes the gallery/collection ID); this will help permissions be properly conferred when sharing individual images
Visibility & Access tab: Viewing history
Name changed from Viewing history to "Most recent views"
Additional explanatory text added to clarify what info is provided
"Edit Permissions" button removed from dialog box
The Feature or add to portfolio button in gallery view now only displays to Classic users (b/c Beam users set featured work from the Site Builder only)
Center Pane:
Custom sort improvements:
Changing gallery sort to "Custom" now auto-launches custom sort mode
Batch select is now supported via keyboard (shift/control/command + click)
Revised "batch download" dialog provides clearer instructions
Bug fix: Center Pane now properly refreshes after certain key actions (e.g. moving images to another gallery or changing a gallery to/from listed or unlisted)
In single image view, the Embed action has been renamed to Get links and embed code and now offers a new Direct image link option
Left Pane:
Image Search: Improved design to match Right Panes collapsible sections
ADMIN AREA UPDATE:
Google Analytics entry ( http://www.photoshelter.com/mem/site/settings )
Checks for proper GA ID code format
Checks for redundant GA ID and tracking code in Footer
Improved on-page copy to better communicate instructions
April 23, 2014
BEAM PLATFORM UPDATES:
Sonnet template:
Bug fix: When there were only 2 galleries in a Portfolio, navigating through them would mix gallery info
April 16, 2014
BEAM PLATFORM UPDATES:
All templates:
HiDPI/Retina logo support must be enabledin Site Builder -> Logo Settings to access this improvement (this setting is off by default for existing users)
After enabling HiDPI logo support, you must upload a larger, high-res version of your logo( size suggestions can be found here )
Logo size limit has been increased to 2040px on the images longest side
All templates auto-updated to Version 1.1
Image-based logo: Support introduced for optimal display on HiDPI/Retina displays
Image logos are now responsive; they will auto-resize to fit the available space, rather than requiring you to upload a specifically sized logo
Marquee & Promenade templates (on all devices):
Logo and site navigation now communicate to eliminate collision (e.g. when both the logo & nav are wide)
If the logo and navigation exceed availab
View ArticleWordPress.org is a widely used blogging tool, popular for its flexibility and ease of use. PhotoShelter has developed a plugin for WordPress that allows PhotoShelter members to browse their images, galleries, or slideshows to embed within the body of a blog post -- all without leaving WordPress.
You can download the plugin here.
Download/Install
Adding your PS Navigation
Adding PS Content
Download and Install the Plugin
There are two ways you may download and install the plugin.
Method 1:
1.Download the PhotoShelter WordPress plugin.
2.From your WordPress admin area,click on Plugins > Add New.
3. Click on Upload.
4.Use the uploader provided on that screen to locate andselect the plugin, which will be in the form of a .zip file.
5.Click Install Now.
6.Click Activate Plugin.
7.Once the plugin has been installed and activated, you'll see a PhotoShelter item in the left column.Click on it.
8.Enter your PhotoShelter login details(email and password) in the form provided. Once you're logged in, you're ready pull in some PhotoShelter content!
Method 2:
1.Log in to your WordPressadmin area.
2.From the left-hand menu,click on Plugins > Add New.
3.Search for photoshelter in the search bar.
4.Locate PhotoShelter Official Pluginin the search results.
5.Click Install Now.
6.Click Activate Plugin.
7.Once the plugin has been installed and activated, you'll see a PhotoShelter item in the left column.Click on it.
8.Enter your PhotoShelter login details(email and password) in the form provided. Once you're logged in, you're ready pull in some PhotoShelter content!
Adding Your PhotoShelter Navigation
The plugin allows you to automatically create a pre-populated PhotoShelter Menu on your WordPress site, which in a single click adds links back to your PhotoShelter galleries page, your shopping cart, and more. After menu creation, it can be tweaked as needed.
1.Log in to your WordPressadmin area.
2.Click the PhotoShelter iconfrom the left-hand navigation. (Make sure thatyou'veinstalled the plugin first see above for instructions if necessary.)
3.If you havent already,log in to your PhotoShelter accountfrom WordPress.
4.Once logged in, note the Add PhotoShelter Menu section, andclick the Create PhotoShelter Menu button.
You may then edit your PhotoShelter menu, just like you would any other custom menu, by going to the Appearance > Menus section within your WordPress admin area.
From here you can change the navigation item labels, add or delete menu items, rearrange the order of menu items by dragging and dropping, and so on. After the menu has been created,don'tforget to make sure the menu has been added to your WordPress site itself. (This is generally determined by the WordPress theme you are using.)
Adding Your PhotoShelter Content to a Post
When adding or editing a post, you'll see a blue PhotoShelter logoabove the form where you enter your post's text.
Click theto get started.
Galleries
The first screen youll see is Galleries, which displays a list of all of your PhotoShelter galleries. By default, these are sorted alphabetically, but you may use the drop-down menu to change the sort order or direction. You may opt to embed the whole gallery into your post (a slideshow or static cover image), or you may click Browse to navigate to a specific image within that gallery.
Embedding a gallery
To add a gallery to your post, click the embed link under the gallery thumbnail.
Here, youll have the choice to embed your gallery as a slideshow or with a static preview image.
If you choose to embed a slideshow, youll have the option to choose from your existing slideshow presets to embed the gallery with the look and functionality of your choice. If you don't have any presets, you may simply use the default settings.
Please note that if you attempt to embed a slideshow for a gallery whose visibility is set to anything other than "Everyone," you will receive an error message. To avoid this, you must change the visibility for that gallery in your PhotoShelter accounts Image Browser.
When youre ready, click Embed Gallery Slideshow to add the slideshow code to your post. When your post is published and a user clicks any image in the slideshow, it will click through the image's home on your PhotoShelter site (unless you have disabled click-through in your slideshow preset).
If you choose instead to embed your gallery with a static image, youll have the option to choose the width for this individual image. Click Insert Gallery (Cover Image), and the cover imageyou'veset for this gallery will be embedded into your post. (If you havent actively selected a cover image for this gallery, which you would have done within your PhotoShelter account itself, well automatically choose the first image in the gallery.)
When a visitor to your WordPress site clicks this embedded image, it will open the gallery in its entirety on your PhotoShelter site.
Embedding a single image
To embed a single image in a WordPress post, you may locate it in one of three ways: browsing to it via a gallery, clicking Recent Images (which shows all of your images, sorted with newest uploads first), or by searching for it.
When conducting a keyword search, which you may do from the field located at the top of the Galleries tab, please keep in mind that only imagesyou'vemarked as publicly searchable will be returned. The search operates using the same filters as the public search on your site.
Once you've arrived at the image thumbnail you want to embed, click on it to enlarge it. You'll then see several embed options.
You may:
Define the width of the image within the post
Choose between a Flash embed (which is stronger security for your image and, if priced, comes with a "Buy" button that can be disabled) or an HTML embed
Choose to include the IPTC Caption/Description
Click Insert imageto add the image to your post according to your preferences. When clicked from your live post, the image will direct to its home on your PhotoShelter site.
Please note that if the image you wish to insert is not marked as publicly searchable or not contained in an "Everyone" gallery, you will see a warning that offers an option to mark the image as searchable from within the plugin. This is a necessary step for ensuring the images proper display.
View ArticleSecurity Settings
PhotoShelter supports all major image formats including JPG, TIFF, raw files, PSD, DNG, SVG, and PDF. When you upload images into your PhotoShelter Image Browser, you are essentially placing them in your own geographically redundant archive. This means you'll have direct access to them any place, any time (as long as you have an internet connection). We recommend uploading your highest quality images so you can rest assured they're safe and secure.
Recommended File Formats Limited Support File Formats File Formats Not supported Size & Resolution Recommendations Color Profiles Filename Best Practices
File Formats
Recommended
JPG
The most common file format stored in PhotoShelter is JPG. The relatively small file size (compared to TIFF or raw) makes it ideal for online storage, and most clients expect JPG files.
TIFF
Like JPG files, TIFF files are easy to store. However, they are uncompressed files, so they require more bandwidth during upload and storage space.
Limited Support
Raw files
You can store raw files for archive use, but they are not ideal for printing or delivery. Raw files are unprocessed and we are not guaranteed to convert them correctly, so the colors will likely be off. PhotoShelter uses the camera's generic profile as a reference to convert it to sRGB to display on your website. PhotoShelter does not associate files together that have the same name but different extensions. Also, keep in mind that raw files themselves do not store metadata and therefore any IPTC metadata you apply to your raw files in PhotoShelter will not be applied when the raw file is downloaded by you or a client.
XMP
XMP sidecar files can be uploaded alongside Raw files using the Deskto p Uploader and Incoming FTP only. The metadata contained in the sidecar files will be applied to raw files with the same filename upon upload. Downloading raw files will not download the XMP sidecars. In other words, XMP files are processed upon upload and not kept as original entities.
PSD
Like raw files, PSD files are uncompressed. They are ideal for archival purposes, but not ideal for printing and delivery.
DNG
Like raw files, there are complications with DNG delivery. If you deliver them in JPG format, the files will be converted and delivered without any edits you may have made. We recommend using DNGs strictly for archival purposes.You may also notice a slight difference in the display of the DNG when it is uploaded due to the way we serve it up for the web, but the original DNG when downloaded as the original file is retained.
When displaying within a public gallery, only the first page of a multi-page PDF will be viewable in the image preview. If downloaded as the original file, all pages will be intact.
SVG
SVG files that contain HTML will render as images within PhotoShelter. SVGs that contain JavaScript or CSS will not be rendered as images; they can be uploaded, stored, and downloaded, but no preview is available.
EPS
PhotoShelter generates an image preview of an EPS files contents. Because this image is adjusted for web display, the image may not look exactly like the original EPS file. While you can add metadata to EPS files within the Image Browser, we do not support embedding metadata on EPS files upon download. If you upload an EPS file with metadata already attached, that metadata will remain on the original file upon download.
GIF
Playback is not available within PhotoShelter, so GIFs will render as a static image. If downloaded as the original file, a GIF can be played back.
HEIF
You can upload HEIF and HEIC image files shot on the latest Apple and Android devices. We don't recommend using high-efficiency image files for delivery, since older operating systems may not support these file formats.
PNG
PNG files can be uploaded and stored in PhotoShelter, but any transparency will not be retained in galleries or as embedded images. However, PhotoShelter will honor transparent PNGs for custom watermarks and in your sites logo.
HDR
Because of the high degree of variation in the way cameras and photo editing software can process HDR files, we provide limited support for the display of these files. If the display on the website looks strange, you may want to convert the HDR files to JPG or TIFF and re-upload.
Not Supported
Video
At this time, we do not support the hosting of video files, but it is possible to embed video that is hosted on another site, such as YouTube. In addition to the ability to embed videos on a custom page, our responsive website templates include an integration with Vimeo that's designed to pull either all user videos or an album from your Vimeo account and display them directly on a page of your site.
Size & Resolution
We recommend that you upload your highest quality images to your Image Browser. PhotoShelter automatically handles the resizing of images and gives you the ability to offer different sizes to your clients. Having the high res file simplifies print and digital sales because it doesn't require you to re-upload an image. However, if you choose to upload low-res images for efficiency, you may always replace them later, either at the point of sale or via the Web Uploader.
It should be noted that we never alter the original image uploaded to PhotoShelter; we will only apply adjustments to the screen-resolution versions and generate conversions on the fly.
If youre interested in the recommended minimum dimensions for display on your site, we suggest uploading images that are at least 2040 px on their longest side. This size image will work well with all of our templates as its the largest Maximum Image Display size that you can set in your .
Color Profiles
Images for display on the website are converted to sRGB. If the image is untagged, it will be tagged as sRGB for display. We use sRGB for maximum browser compatibility.Images exported for printing will also be converted to sRGB. Keep in mind that we retain the original file which is an exact copy with the original profile intact.
Filename Best Practices
Filenames contain a file extension that helps your computer interpret the type of file being viewed (e.g. .JPG or .TIF). While its possible to remove these extensions, we strongly advise against it. If you download a file missing the file extension, your computer will be unable to recognize it as an image file.When creating filenames, its best to use dashes (-) or underscores (_) to separate characters in the filename. We recommend that you avoid using spaces or special characters in filenames, as some programs will interpret this incorrectly, potentially causing errors.
View ArticleThis article walks through steps to view and download your images on a desktop browser. For mobile downloading, take a look at the FileFlow app !
If youre a client of a photographer, you will most likely be given access to view and download your images either with a password or with your email address. Viewing permissions and download permissions are two separate settings determined by the photographer. You may have been given exclusive access to view a gallery, but not to download from it. You may have been given permission to download from a publicly viewable gallery. Or, you may have been given exclusive access to both view and download.
If youre concerned that you have not been given correct viewing or download permissions for an image gallery, please contact the photographer.
Password Access
Login Access
Downloading a Single Image
Downloading Multiple Images
Low-Res Comp Downloads
Password Access
If your photographer provided you with a password when sending a link to your image gallery, this will be all you need to view and/or download your images. Passwords are case sensitive, meaning capital and lowercase matter when typing them in!
Ifyou'vebeen given exclusive viewing permissions, you will be prompted to enter the password upon clicking the gallery link:
contact them
Ifyou'vebeen given exclusive download permissions to a publicly viewable gallery, you will be prompted to enter the password upon clicking the Download button next to an image or on the gallery page:
Login Access
If your photographer sent you a link to your images, with no password provided, you may need to create a free account with a password of your choosing in order to access the images. This is because your photographer has granted you access based on your email address, and we want to ensure its really you accessing the images. Don't worry, we won't send you any marketing emails.
If your photographer gave you exclusive login (or email-specific) viewing or download permissions, you will be prompted to log in upon clicking the gallery link. If you have yet to create a free PhotoShelter account, you will be asked to choose a login password and create an account:
If that gives you any trouble, you may also create your free account at this link.
Downloading a Single Image
1. When youre ready to download a single image, click the download button next to it. Log in or input the download password if prompted.
2. Next, select a file size from the list of options. The options are based on the size of the original file, as well as how the photographer set download permissions. If you select Original File, the original file format will be delivered to you, whether thats JPEG, RAW, or another type.
3. Once you click a size, the image will immediately start downloading. Once complete, you can find it on your computer wherever your browser is set to send downloads.
Downloading Multiple Images
1. When youre ready to download, click the download button on the full gallery page. Log in or input the download password if prompted.
2. A box will appear prompting you to select which images you want to download. You can also click Select All in the top right corner to select all images in the gallery. If youd like to select multiple, but not all images, hold down the Control or Command key on your computer while clicking selections. Make your selections and click Continue.
3. Next, select a file size from the dropdown box of options and click Continue. The options are based on the size of the original file, as well as how the photographer set download permissions. If you select Original File, the original file format will be delivered to you, whether thats JPEG, RAW, or another type.
4. The next page will contain a download link. Once you click this link, your group of images will be downloaded as a zip file. You can find the file on your computer wherever your browser is set to send downloads. Simply double-click the zip file to unzip it and find your images.
Low-Resolution Comp Downloads
A photographer may have enabled low-resolution comp downloads on their website. If so, this means that you can download a 500px size of any image you have permission to view. These versions of the images may be watermarked, and are too low quality for most uses, but are perfect to use as thumbnail proofs or mock-ups before deciding which images youd like to purchase or download in a larger size. Heres how:
1.Click through to the single-image view of a photo you'd like to download. Once there, click the download button next to it.
2. If you're not already logged into a PhotoShelter account, you will be prompted to log in or create a free account. We require that you log in to download a low-resolution comp so that the photographer can track who is downloading their images.
3. Once youre logged in, a box will appear with the low-resolution size selection.
4. Select the 500 pixels size. The image will immediately start downloading. Once complete, you can find it on your computer wherever your browser is set to send downloads.
Note: If you do not see this option, the photographer likely hasn't enabled low-res comp downloads. Please if you have questions.
View Articlecontact the photographer
FileFlow allows you to browse, search, share, and download images with your iPhone.The app was designed for people who have download access to files within a PhotoShelter account. This includes:
Individual photographers who own a PhotoShelter account
Clients or collaborators who work with a PhotoShelter photographer, also known as Invited Users
System Requirements
FileFlow supports iOS 12-13 (compatible on iPhone models 5S through XS)
The Android app is coming soon! Let your photographer know if youre interested in using FileFlow for Android - well be sending them a message as soon as its available.
Using the App
To get started, download the app from the App Store.
To use the app, you'll need to log into your free PhotoShelter account. If you have not yet set up your account, you may do so here. When creating your account, be sure to use the email address through which content was shared with you.
Once logged into the app, the "Your Access" screen will show any PhotoShelter accounts whose content you can download.
Tap on an account to view the structure of the content you can access.
Tap on the name of the content you want to open up. When browsing, you'll only see photos that a photographer has given you permission to download. If you would like further permission to download more content, you will need to that originally sent you the invitation.
Viewing Content
Pull down to refresh a gallery (useful during a live event, when photos are still being uploaded to the gallery).
Tap the Sort icon to sort files within a gallery:
Tap the Mode icon to view files in a list format as opposed to the thumbnail grid:
Tap on a photo to see it in single file view.
Swipe between photos in a gallery when youre in single file view.
Tap the Info icon to view file metadata:
Pinch to zoom in or out on an image.
Searching for Content
Once you've selected an account to view, tap the Search icon at the top left of your screen to search the account (looks like a magnifying glass).
To search a specific gallery or collection, tap to open that container before clicking the Search icon.
Downloading and Sharing Content
When you download your first file, youll be prompted to grant access to the Photos app on your iPhone.
To download a single photo, tap the Download icon while in single file view:
To share a single photo, tap the Share icon while in single file view:
You can customize your Share options by scrolling over within the Share dialog and tapping "More."
To download or share multiple photos, tap the Select icon while in gallery view:
Select the photo(s) you want to take action on, then tap the Download or Share icon. To deselect all photos, tap the Select icon again.
Tap the Download Queue icon to see the progress of downloads, or retry failed downloads.
Photos will download to the Photos app on your iPhone.
App Settings
On the Your Access screen, tap on your user avatar in the top-left corner.
You can choose to download large files (>150 MB) via WiFi only, or turn this setting off if you want to download using cellular data.
To log out of the app, click the "Log Out" link.
FAQ
Can I use the app to view and download password-protected content?
No. Only content that the account owner has invited you to log in and download using your specific email address will display in the app.
Can I use this app on my Android phone?
Not yet, but we're working on it!
What download features are not currently supported by the app?
At this time, watermarked low-res comp (500px) downloads and trusted client downloads are not supported.
View ArticleOn occasion, a photographer may see it fit to deliver images to you via Quick Send. This is a method of delivery requiring no logins, passwords, attachments, or third party services. Quick Send does not allow you the chance to view images before they download to your computer, so be sure you have agreed with your photographer on which image or images you wish to download.
Note: Your download link is optimized to work on your computer, not your smartphone or tablet.
A Quick Send will bundle together multiple image files into one instant download link. Find this download link first by clicking the link sent to you by your photographer:
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This will open the photographers site with an instant download link. Note that your download link will expire 7 days after it is sent it to you. If you miss the 7-day window, no need to worry! Simply contact your photographer to request that they resend the images.
Click the link on the page, and your images will immediately begin downloading as a single zip file. You may receive multiple zip files if your photographer is sending you a large number of images. Find the file(s) on your computer wherever your browser is set to send downloads, and simply double-click the zip file to unzip it and find your images!
The image file size and format delivered to you is determined by your photographer upon sending. If you need a different file size or format than what you received, please .
View ArticleIf a photographer has given you Trusted Client Access, it means you have permission to download any images on their website which you have permission to view. This includes publicly viewable images, as well as images in galleries to whichyou'vebeen given explicit viewing permissions.
To take advantage of your Trusted Client status, you must be logged into PhotoShelter. If youdon'talready have a free account, you can create one here ! Otherwise, you will be prompted to login or create an account when you click any download button on the photographers website.
Note: Trusted Client Access permissions apply to downloading on a desktop browser. If youre interested in mobile downloading, take a look at the FileFlow app ! Currently, Trusted Client status does not apply in the FileFlow app, so your photographer will need to grant you explicit download permissions on each gallery to enable downloads on FileFlow.
Downloading a Single Image
1. When youre ready to download a single image, click the download button next to it. Log in if prompted.
2. Next, select a file size from the list of options. The options are based on the size of the original file, as well as how the photographer set your download permissions. If you select Original File, the original file format will be delivered to you, whether thats JPEG, RAW, or another type.
3. Once you click a size, the image will immediately start downloading. When complete, you can find it on your computer wherever your browser is set to send downloads.
Downloading Multiple Images
1. When youre ready to download, click the download button on the full gallery page. Log in if prompted.
2. A box will appear prompting you to select which images you want to download. You can click Select All in the top right corner to select all images in the gallery. If youd like to select multiple, but not all images, hold down the Control or Command key on your computer while clicking selections. Make your selections and click Continue.
3. Next, select a file size from the dropdown box of options and click Continue. The options are based on the size of the original file, as well as how the photographer set your download permissions. If you select Original File, the original file format will be delivered to you, whether thats JPEG, RAW, or another type.
4. The next page will contain a download link. Once you click this link, your group of images will be downloaded as a zip file. You can find the file on your computer wherever your browser is set to send downloads. Simply double-click the zip file to unzip it and access your images.
View ArticlePhotoShelter allows photographers of all sorts to upload, publicize, and sell images online. All images found on our site are property of the photographers who have uploaded them, which means that if you wish to buy a print or other image product, you would need to do so from the photographer directly. Not all images that appear on the site may be priced for online sale-- we leave it up the photographers who use our service to decide whether or not images should be available for immediate purchase. If youd like to purchase an image that does not appear to be available for purchase, please contact the photographer.
Filling your Cart
1.When youre looking to purchase an image on a PhotoShelter site, make sure you're on a computer. The shopping cart has not been optimized for mobile or tablet use, but it will be soon!
2. Youll know an image is for sale on a photographers site if you see either a cart icon, an "Add to cart" button, or "Buy" button (depending on the particular design that photographer has chosen for their site) next to the image.
3. If the photographer has made prints available for purchase, when you click the "Add to Cart" or "Buy" button, you will see a "Prints" tab listing all of the available print sizes and options, along with their pricing. The photographer may also have other types of products available under the Products tab.
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4. Use the "+/-" buttons to adjust the number of prints at a given size, or type directly into the quantity field. If there are finish options available (i.e. glossy vs. matte vs. lustre), you may make these selections under the finish column.
5. Once you've made your selections, click the "Add to Cart" button. You may then choose to continue shopping or proceed to the checkout area. Should you choose to continue shopping, you may always access your cart later by clicking the "Cart" link in the website menu, if available, or visiting your Open Carts List.
Cropping
If you're purchasing prints or certain products, its possible the print size doesn't correspond to the dimensions of the image. For example, if you want a square print of an image that isn't square, a choice will have to be made about how that image will fit within the square frame. In most of these cases, you'll be given the option to choose how your image is cropped to fit your print. Unless the photographer has disabled this option, you'll see it when you arrive in your shopping cart. The images current crop setting will be denoted by a red border around the image:
Choose one of the options as follows:
Fill:This will fit as much of the image as possible into your print, centered, without causing borders to appear.
Fit:This will fit the entire image into your print, centered. Take caution, as this may cause borders to appear on two edges of your print if the image dimensions do not match the print dimensions.
Manual: Upon selecting Manual, a dialog box will appear, allowing you to click and drag the crop selection where youd like it to be. To resize the crop selection, click and drag any corner of the red crop selection box. Once ready, click the "Save Crop" button to return to the cart.
Please note that if you proceed to checkout and we detect a cropping issue may be at play, the following message will appear, urging you to be sure your crops are set exactly as you see fit.
If you see the above message and click Review Crops, we will flag any potentially affected images to make the review process quick and easy for you:
If you do not see these different crop options when viewing your shopping cart, your photographer may have disabled the options, or have elected to choose a crop on your behalf following checkout. If you have any concerns about how best to crop your images, please contact the photographer.
Completing Your Purchase
Now thatyou'velooked carefully at the crops of all the images youre purchasing andyou'vemoved along to checkout, we'll ask you whether you're a returning visitor (with a login) or if you'd like to proceed as a guest (doesn't require you to log in). Then, we'll ask you to enter your shipping address, choose a shipping method, and provide your email address (only if you selected that "guest" option). Finally, you will be asked to review your order, then you can remit payment and call it a day!
If you have any questions or concerns about your order after completing payment, please contact the photographer.
If you experience any technical difficulties while checking out, feel free to .
View ArticlePhotoShelter allows photographers of all sorts to upload, publicize, and sell images online. All images found on our site are property of the photographers who have uploaded them, which means that if you wish to purchase an image, you would need to do so from the photographer directly. Not all images that appear on the site may be priced for online sale-- we leave it up the photographers who use our service to decide whether or not images should be available for immediate purchase. If youd like to purchase an image that does not appear to be available for purchase, please contact the photographer.
Filling Your Cart
1. When youre looking to purchase an image on a PhotoShelter site, you can do so on a computer. The shopping cart has not been optimized for mobile or tablet use, but it will be soon!
2. Youll know an image is for sale on a photographers site if you see an "Add to Cart," "Buy," or cart button (depending on the particular design that photographer has chosen for their site) next to the image.
Note: You may see a Download button, which will prompt you to login or enter a password when you click it. This button is for use only by clients to whom the photographer has granted free download access.If you are a client of the photographer and have been given free download access, visit this article for more info on how to download your images.
3.Upon clicking the "Add to Cart," "Buy," or cart button, you will see a box indicating the types of purchases the photographer has made available. If the photographer is selling downloads, you will either see the license options right away, or they will be found under a "Downloads" tab in the box. Any of the following licenses may be available:
Personal-Use License
Royalty-Free License (Commercial/Editorial Use)
Rights-Managed License (Commercial/Editorial Use)
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Personal-Use License
This is the appropriate choice if you wish to download an image for personal use only. If you plan on using the image in any way that may generate a profit, this is not the license type for you. A typical personal-use license may be purchased for at-home printing, screensavers, slideshows, invitations, personal online profiles, etc., according to the terms and conditions of the License Agreement.
Upon selecting the personal-use option when you add an image to your cart, you will be able to choose the size of the download you wish to receive. The sizes you see here are predetermined by the photographer, and may range from a small 500 pixel download all the way up an original size download. Just choose the option that is best for you, and click "Add to Cart.
Once you've accessed your cart and are ready to checkout, click the "Checkout" button to proceed with the purchase. We'll first ask you whether you're a returning visitor (with a login) or if you'd like to proceed as a guest (doesn't require you to log in). Then, we'll ask you to provide your email address (only if you selected that "guest" option). Finally, you will be asked to review your order, then you can remit payment and call it a day!
A few minutes after you have purchased a personal-use download, you will receive an email containing a link at which the image can be downloaded. This link will be active for 10 days following purchase. If your link expires before you get a chance to download, contact PhotoShelter support and well help you out!
Note:If you have any questions or concerns about your order after completing payment, please contact the photographer.
Royalty-Free License
The "Royalty-Free" option is a commercial license type which allows you to license the image from the photographer at a particular size, for one set price. You may then use the image however you want, whenever you want, according to the terms and conditions of the License Agreement.
You will know a photographer is offering Royalty-Free licensing if this immediately appears as an option when adding an image to your cart, or if upon selecting Downloads > Commercial/Editorial Use after adding an image to your cart, the dialog box indicates this option:
Here you will be able to choose the size of the image file you wish to license. The sizes you see here are predetermined by the photographer, and may range from a small 500 pixel download all the way up an original size download. Just choose the option that is best for you, and click "Add to Cart.
Once you've accessed your cart and are ready to checkout, click the "Checkout" button to proceed with the purchase. We'll first ask you whether you're a returning visitor (with a login) or if you'd like to proceed as a guest (doesn't require you to log in). Then, we'll ask you to provide your email address (only if you selected that "guest" option). Finally, you will be asked to review your order, then you can remit payment and call it a day!
A few minutes after you have purchased a royalty-free license, you will receive an email containing a link at which the image can be downloaded. This link will be active for 10 days following purchase. If your link expires before you get a chance to download, contact PhotoShelter support and well help you out!
Note: If you have any questions or concerns about your order after completing payment, please contact the photographer.
Rights-Managed License
A "Rights-Managed" license is a commercial license type that allows you to use an image for a specific usage and duration, according to the terms and conditions of the License Agreement. The cost of the license depends on the extent and prominence of the image's use.
You will know a photographer is offering Rights-Managed licensing if this immediately appears as an option when adding an image to your cart, or if upon selecting Downloads > Commercial/Editorial Use after adding an image to your cart, the dialog box indicates this option:
Here, you'll find the rights-managed pricing calculator. This calculator will require you to enter your specific usage information for the image in order to be quoted a price. For example, if you wanted to use the image for an advertisement on the back cover of a magazine with a US circulation of 500,000, the calculator you see here would allow you to choose those terms, and be presented with an immediate license price (you must make selections from all the available drop-down boxes provided in order for the price to generate).
If you're happy with the usage you've selected and the price you've been quoted, click the "Add to Cart" button to place the image and its associated licensing terms in your shopping cart.
Once you've accessed your cart and are ready to checkout, click the "Checkout" button to proceed with the purchase. We'll first ask you whether you're a returning visitor (with a login) or if you'd like to proceed as a guest (doesn't require you to log in). Then, we'll ask you to provide your email address (only if you selected that "guest" option). Last step is to review your order, and then you can remit payment and call it a day!
A few minutes after you have purchased a rights-managed license, you'll receive an email containing a link at which the image can be downloaded. This link will be active for 10 days following purchase. If your link expires before you get a chance to download, contact PhotoShelter's Technical Support and well help you out!
Because your rights-managed license is associated with the specific terms you just chose, we will deliver it to you as a .zip file. You can simply double-click on the .zip file to open it, and it will contain all of the following:
The image
An XMP sidecar containing the specific usage rights
A Text file containing the specific usage rights
The usage rights are also embedded in the image file. The usage rights will indicate what the license allows and who the licensee is. For example:
"Usage rights agreed upon for this image are: United States, Advertorial.Print.Magazine, Back cover, Up to 500,000 ** Licensed to Joe Smith / Joe's Ad Co. **"
Note: If you experience any technical difficulties while checking out, feel free to contact PhotoShelters Technical Support. If you have any questions or concerns about the contents of your order after completing payment, please .
View ArticlePhotoShelter allows photographers of all sorts to upload, publicize, and sell images online. All images found on our site are property of the photographers who have uploaded them, which means that if you wish to buy a print or other image product, you would need to do so from the photographer directly. Not all images that appear on the site may be priced for online sale-- we leave it up the photographers who use our service to decide whether or not images should be available for immediate purchase. If youd like to purchase an image that does not appear to be available for purchase, please contact the photographer.
When youre looking to purchase an image on a PhotoShelter site, you can do so on a computer. The shopping cart has not been optimized for mobile or tablet use, but it will be soon! Youll know an image is for sale on a photographers site if you see either an "Add to Cart," "Buy," or cart button (depending on the particular design that photographer has chosen for their site) next to the image.
A "package" is a collection of prints and/or downloads that you may purchase for one set price. If the photographer is selling packages, you will see a "Packages" tab that displays the available product combinations after clicking the "Add to Cart"/"Buy" button from their site.
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Its up to the photographer to decide what print/download options should be included in a package, as well as whether the package may include only one image (being purchased in several formats) or a group of images.
Under the "Packages" tab, youll see a list of the packages the photographer has made available for this image. The items included in the package will be listed here, along with the photographer's package description.
Selecting Package Contents
Select the package you would like to purchase. If a single image package is chosen from the list, an overlay will appear allowing you to select finishes for each print option in that package.
If a package that may contain multiple images is selected, an overlay will appear allowing you to make your additional image selections for the package. You can do so by dragging and dropping images from the bottom scroll into the available slots above. As image packages are available on a gallery-by-gallery basis, you will only be able to select images from the same gallery as your first image choice. While on the selection page, you may also choose finishes for each print option available in the package.
Once satisfied with your package selections, click the "Save Selection" button. This will take you back to the previous window, where you may click "Add to cart" to continue with your purchase. You may then choose to continue shopping or proceed to the checkout area. Should you choose to continue shopping, you may always access your cart later by clicking the "Cart" link in the website menu, if available, or visiting your Open Carts List.
Completing Your Purchase
Once you've accessed your cart and are ready to checkout, click the "Checkout" button to proceed with the purchase. We'll first ask you whether you're a returning visitor (with a login) or if you'd like to proceed as a guest (doesn't require you to log in). Then, we'll ask you to enter your shipping address, choose a shipping method, and if a guest, provide your email address. The last step is to review your order, and then you can remit payment and call it a day!
Note: If you experience any technical difficulties while checking out, feel free to contact PhotoShelters Technical Support. If you have any questions or concerns about the contents of your order after completing payment, please .
View ArticleClient Proofing provides a simple way for you to select the best images from a shoot and share these selections with the photographer. If your photographer is using our Client Proofing Tool, youll receive an email from them with a link to the proofing gallery and an invitation to select your favorites.
Viewing Proofs
1. Read the email from you photographer carefully. There may be a password listed for accessing the gallery:
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2. Click View Photos or the link provided to open your proofing gallery.
3. You may be prompted to enter a password or to log in to access the proofing gallery. If your invite email contained a password like the example above, nows the time to use it! If you are only prompted to login, but havent yet created a free PhotoShelter client account, click Create one now to get started. Be sure to sign up or login with the same email address where you received your invite email.
4. Onceyou'veentered the proofing gallery, youll see the full collection of photos. Click one or more of the filter options showing in the left pane to filter the images based on their criteria or category. Click again to remove the filter. Filter options include:
Orientation - horizontal or vertical
Category - pulled from image keywords
Star Rating - pulled from any image ratings added by the photographer
Custom Set - as created by the photographer
Any combination of the above that have common images.
Selecting Favorites
1. Now its time to start selecting favorites! Once you make your first selection, you will be prompted to login or create a free account if you havent already. This is so that the photographer can easily see who has made selections, and so that you can return later to edit your selections if desired.
2. There are two ways to select favorites:
Click the + icon that appears when you hover over an image to add it to your favorites. Click the icon again to remove from favorites.
Click on an image to enlarge, then use the arrow keys to navigate through the gallery and make selections:
3. To see whatyou'veselected so far and make any changes, either click your name on the left pane, or click the Review Favorites button in the top right corner.
4. The last step is the most important! Once you are satisfied with your selections, return to the Review Favorites page and click Send in the top right corner. This will notify your photographer thatyou'vemade your proof selections.
A Note About Downloading
The Client Proofing gallery is designed solely for viewing a gallery, selecting your favorites, and sending those favorites to the photographer. To download your photos, you will need a different link from the photographer. Please to request a link if youd like to download.
View ArticleLightboxes are groupings of images -- created by you or your photographer -- that are best used for narrowing down selections or collaborating using star ratings and comments. If allowed by the photographer, you may also download or purchase images directly from a lightbox. Lightboxes are inherently private: They must be explicitly shared with others, including the photographer(s), and all invitees must log in before being able to view a lightbox's contents.
Creating a Lightbox
Saving Your Lightbox
Organizing Your Lightbox
Sharing with the Photographer
Sharing with Others
When a Lightbox is Shared With You
Downloading and Purchasing
Creating and Adding to a Lightbox
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1. When creating a lightbox, you can add photos from any PhotoShelter photographers website that has this feature turned on. Youll know the photographer has made this available if you see an Add to Lightbox button after clicking on a photo. Simply click this button to get started!
2. If you are already logged into a PhotoShelter account, once you click Add to Lightbox, you will be prompted to either select one of your existing lightboxes (if any), a lightbox previously shared with you (if any), or create a new one. Make your selection, or name your new lightbox, and click Add to Lightbox.
3. Next, you will be presented with a link to Go to Lightbox. You can also click OK if you prefer to continue browsing instead.
4. While continuing to browse, simply click the Add to Lightbox button next to any photo and select the appropriate lightbox to add it. You can even add photos from multiple PhotoShelter photographers websites to one lightbox!
Saving Your Lightbox
If you create and start adding to a lightbox as a guest (not logged in), your lightbox is temporary, meaning youcan'tsave it or share it yet. If youd like to be able to visit your lightbox later, or share it with the photographer or a friend, youll need to log in or create a free account. Heres how:
1. Go to your lightbox either by going to the "Client Area" page on the photographers website (if available), or by clicking the Go to Lightbox link that appears when you add a new image to your lightbox.
2. Youll know your lightbox is temporary if it indicates this in the heading:
3. Follow the blue links to either log in or Sign up here.
4. Once you log in, your lightbox is automatically saved.
Organizing Your Lightbox
To review your lightboxes at any time, either find the "Lightbox" page in the photographers website menu, or log in to PhotoShelter.com and click Hi, Your Name! > "My Lightboxes." Here you'll see a list of both lightboxes you've created and lightboxes shared with you. Click the name of a lightbox to open it.
If youre the creator of a lightbox, here are some things only you can do:
Edit the name - Click the lightbox name at the top left of the page to edit it.
Edit the details - Click Details. Here you will have the option to enter a client name, the project to which this lightbox relates, and a general description.
Below are some more things you can do as the lightbox creator. These are also things you can do in a lightbox that has been shared with you, given that the person who shared it has granted you these permissions:
Remove photos - Select any image, or images, by clicking the filename, then click the Remove button to remove from the lightbox. If youre viewing a single image, you can click the small trash can icon above the photo to do the same thing. This will remove any associated ratings and comments as well.
Rate photos - Click one of the stars underneath a photo to assign a personal rating. You can see how everyone else has rated photos in the lightbox by clicking Ratings Matrix.
Comment - Click on any photo in the Lightbox. On the single photo page, click the Add a comment link below the photo, enter your comment in the box that appears, and click Add comment. Click "comment" on the lightbox thumbnail page to leave a general comment on the lightbox.
Email to a friend - Click on a photo to open the single photo page, and click Email to a friend. Enter a message and recipient email address, and click Send. This will not share the lightbox, but will send a link to that photo on the photographers website. The recipient of the email will only be able to see the image if they also have permission to view it.
Sharing with the Photographer
Ifyou'veadded a photographers photos to a lightbox, the photographercan'tsee whatyou'veadded until you share the lightbox with them. Heres how:
1. Click the "Share" button. This will trigger the "Share Lightbox" pop-up box.
2. Here you have the option to "Select a Photographer/Image Owner"or enter an email address. Click the dropdown box under Select a Photographer and select the person with whom you want to share the lightbox. If there are images from multiple photographers/owners in the lightbox, you will see multiple options here.
3. Enter a message to include with the invitation.
4. Check the appropriate boxes at the bottom to give the photographer or image owner permission to invite others, remove, rate, sort, and comments on images, or to send yourself a copy of the invitation.
5. Click Share Lightbox.
Sharing with Others
1. Click the "Share" button. This will trigger the "Share Lightbox" pop-up box.
2. Here you have the option to "Select a Photographer/Image Owner"or enter an email address. Enter the email address(es) of those with whom youd like to share your lightbox.
3. Enter a message to include with the invitation.
4. Check the appropriate boxes at the bottom to give the invitee(s) permission to invite others, remove, rate, sort, and comments on images, or to send yourself a copy of the invitation.
5. Click Share Lightbox.
To see all the sharing permissions that you've set for this lightbox, select Sharing. Here you'll see a list of the people with whom you've shared this lightbox as well as the option to invite another person.
If you'd like to change permissions for any individual, simply click on that person's name. This will launch the "Update Lightbox Share" pop-up box, where you'll be able to manage this person's access.
When a Lightbox is Shared With You
You may receive an invitation to a lightbox via email from a photographer, a friend, or a colleague. Here are some things to keep in mind:
To view the lightbox, you'll need to log into a free PhotoShelter account. If you don't already have an account, choose the option to create a new account after clicking the lightbox link.
The person who shared the lightbox with you also set your sharing, rating, commenting, and photo-removing permissions. You may or may not be able to do all of these things.
Now that its been shared with you, you can add photos to the lightbox! See the section above on how to do that.
The person or photographer who shared the lightbox with you will not be notified when you view, rate, or comment on photos. Be sure to send them a message if you want to be sure they see your ratings and comments!
Downloading and Purchasing
If a photo is for sale on a photographers website, you can purchase it straight from your lightbox! Simply click on a photo to open it, then click the Add to Cart button.
If you have email-based permission to download a photo, you can do so from your lightbox. Click on an image to open it, then click the Download button.
Because lightboxes have the capability of housing photos from multiple galleries or photographers websites, youwon'tbe able to download an entire lightbox at once. If youre interested in downloading a large batch of photos from a single photographer, please with your request.
View ArticleHow do I contact the photographer?
If you need to contact a particular photographer regarding business inquiries, a request to purchase or license an image not currently for sale, viewing access, or download access, you may find their contact information on their website. Most photographers have a Contact page listed, which includes a form you can fill out to send them an email. If theydon'thave a Contact page on their website, they may have contact information listed near the website menu on the homepage. If you stillcan'tfind a way to contact the photographer, feel free to drop us a line, and well reach out to the photographer on your behalf.
What do I do if I experience a technical issue during the checkout process?
If you have trouble checking out, feel free to give PhotoShelter Support a call at 212-206-0808. Were available Monday - Friday, 9am - 7pm ET, but you can always leave a voicemail and well get back to you within one business day.
Idon'tsee an add to cart button or cart icon next to the image. How to I buy it?
Its very possible the photographer has not priced the image for sale. Please contact the photographer with your interest to purchase a print or download.
My photographer sent me a link to my photos, but Idon'tsee a download button. How do I get my photos?
If you received a link to your photos from your photographer, it was one of a couple types of links:
If the link takes you to a page only showing your images and some instructions about selecting favorites, this link is not meant for downloading, but to select proofs. You can share your selections with your photographer from this page, then later they can send you a link specifically for downloading!
If the link takes you to your gallery on the photographers website, but youdon'tsee a download button either when viewing the full gallery or when viewing individual images, please contact your photographer. They should be able to turn on those buttons for you.
Do I need a PhotoShelter account to buy images?
Nope! While a free account is required to keep track of your past purchases, create and view lightboxes, and access invitation-only galleries, you may choose the "Guest Checkout" option to complete a purchase without creating an account or logging in. All we'll need from you is an email address.
Why does my single order show multiple shipping charges?
Although it might be one single order, the items that you've purchased may not all come from the same print shop. For example, if you order a standard print and a custom print (e.g. on watercolor paper), your standard print may be shipped from one of PhotoShelter's print partners, while the other product may be produced by the photographer, who sets their own shipping rates. Thus, you'll find multiple shipping charges added to your purchase total.
I'm trying to check out, and it says something about PayPal.
Photographers who sell images through the PhotoShelter shopping cart have the option of accepting payment through PayPal. If they have configured their account this way, you will be required to enter your credit card information through the PayPal website, or you can log into PayPal and pay using your PayPal account.
You will be redirected from the photographer's site to the PayPal site to complete your transaction, but you do not need to log into PayPal to finalize the purchase. Once redirected to PayPal, you should see an option for PayPal "Guest Checkout."
share the Lightbox with the photographer or image owner
I accidentally added the wrong print/download size to my cart. Can I change that without having to start all over again?
You sure can! You should see "Change Item" and "Remove" links next to each line item in your cart. Simply click the "Change Item" link to open up the same "Add to cart" window from which you chose your item earlier, and make your new selection. Click "Remove" to take just that item out of the cart without affecting anything else you may have added.
I accidentally added the wrong item and checked out. Can I change my order after I have paid?
Dont panic! Contact the photographer as soon as possible. Some print and product orders process and ship very quickly, so wecan'talways guarantee a full refund, but well work together with your photographer to find the best possible solution.
I want to purchase a download, but when I click the "Download" link from the photographer's website, it tells me to login. I thought you said I didn't have to login to buy!
The "Download" link actually only allows for *free* downloads. You will only be able to download using this link if the photographer has granted you such access. To purchase a download, you will want to click the "Add to cart" or "Buy" button (you may see either depending on the design the photographer has chosen for their site).
Ican'tsee a way to check out on my phone/tablet. Help!
If youd like to make a purchase on a photographers site and check out, youll have to do so on a desktop computer. Currently, the e-commerce platform is not optimized for mobile and tablet use, but were planning to change this very soon!
Im trying to create a new account, but it says my email is already in use. What do I do?
This means that at some point in the past, you already created a free account with us under this email address. No worries if youdon'tremember! Just click Forgot Password? on the login page, and well send you an email with a link to reset your password.
Im looking at a lightbox, but there are gray N/A boxes in place of the photos. What happened?
This is usually a result of the image owner changing a photos visibility settings, or the lightbox was shared with someone who should not have access given the photos visibility settings. All you need to do to remedy this is, and the images will be visible once more.
View ArticleBWC Photo Imaging, located in Richardson, Texas, has served the photographic community with high quality photographic processing and printing services since 1975. Theyve earned numerous awards throughout the industry over the years a testament to their commitment to professional photography and they strive to help photographers of all sorts achieve the utmost success from their businesses. All orders printed by BWC Photo Imaging are inspected by QA professionals prior to shipping.
Product List
Paper
Finishes
Color
Back Printing
Shipping
Product List
Below are the prints and products you may offer through your PhotoShelter website if you choose to use BWC as your automated fulfillment print vendor. Please note the wholesale cost of each item on this list. As the seller, you are responsible for the wholesale costs of the individual prints and products your clients order. When you make a sale, we will assess these costs and charge you on BWCs behalf on your next months PhotoShelter statement.
BWC wholesale print and product offerings can be viewed here.
Paper
BWC utilizes three paper types: Fujicolor Crystal Archive, Kodak Endura, and Ilford Express.
Fujicolor Crystal Archivephoto paperis used for glossy, matte, and lustre finishes. This archival paperis a silver halide color paper designed to produce high-image-quality color prints. It uses advanced technologies to help ensure prints stay beautiful over time and exhibits the highest in print stability.
Technical specifications for Fuji Crystal Archive paper can be found here.
Key features:
Vivid color reproduction
Deeper reds
Clearer yellows
More natural skin tones
More brilliant whites; clear and detailed highlights
Lifelike texture and sharpness
Kodak Endura paper is used for metallic finishes andis a workhorse of a paper, and it's robust. It features soft/smooth flesh-tone reproduction and enhanced highlight and shadow detail. The paper's moderate contrast and pleasing color saturation work well in a variety of photographic applications from portraits and weddings to commercial shoots. Since its inception, KODAK PROFESSIONAL ENDURA Paper Imaging Emulsion Technology has become Kodak's standard for photographic image output.
Technical specifications for Kodak Professional Endura paper can be found here.
Key Features:
Realistic color saturation and color accuracy
Vibrant greens, blues, magentas, and reds
Natural-looking whites
Neutral tone scale from highlights to shadows
Consistent print quality from digital printers
State-of-the-art image longevity (100 years before noticeable fading in typical home display and 200 years dark storage under the most common storage conditions)
Excellent reproduction of skin tones with neutral flesh reproduction from highlights to shadows
Ilford Express Digitalis used for black-and-white finishes and is a silver-halide paper with excellent contrast, sharpness, and surface finish that will give superb continuous tone to black-and-white images. The results are equal to those seen when using conventional black-and-white printing materials and exposing equipment.
Technical specifications for Ilford Express digital paper can be found here.
Finishes
BWC will print images in one of five finishes: Glossy, Matte, Lustre, Metallic, or Black & White. Please refer to the Print and Product pricing profile within your account for information as to which print sizes are offered in which finishes.
Glossyphotos are printed on coated paper with a very smooth, shiny reflective surface. Glossy finishes have a high-contrast appearance and look slick to the touch when not under glass. This finish has an excellent dynamic range and color - slightly more "pop" than the matte paper, though less noticeable once framed.
Photos will have a shiny finish.
Colors are vibrant.
Images are crisp and sharp (assuming the original photo was in focus).
Glossy finish does not produce a textured look when scanned and converted to digital.
Mattefinishes have a very smooth, non-glare surface. Matte finishes have a lower-contrast when printed and are often used to enhance the texture of a print.
Fingerprints and smudges are not as visible.
Works very well with black-and-white photographs.
Glare is significantly reduced with matte-finish prints.
Lustrepaper is the premier paper most preferred by portrait and wedding photographers and is considered more of a professional-grade paper. Lustre has a slight gloss with a subtle, often pearl-like texture. Lustre paper has a deeper color-saturization than matte, has a higher contrast, and is thicker than consumer paper.
Fingerprints and smudges are not as visible
Anti glare
Pro quality paper
Great for framing
Excellent for wedding photos
Metallicpaper is extremely durable and produces an almost chrome-like burnished appearance; photographers have described the look as "chrome on paper." The glossy finish and metallic look of this paper will enable you to create prints with exceptional visual interest and depth.
Striking, distinctive, eye-catching metallic look
Increased color gamut for rich impact and intense blacks to enhance print appeal
Exceptional sharpness
Optimized for digital printing
Black & Whitefinish will display excellent contrast and sharpness and will give superb continuous tone to black and white images. Please refer to the Paper section above for more information on this specialty finish.
Color
BWC will print images in the sRGB color space. If a purchased image to be fulfilled by BWC was uploaded to your archive in a color space other than sRGB, we will convert it for you before sending it to the lab for fulfillment. Please note we will never alter your original file.
Back Printing
Back printing allows you to enter text which will be printed on the back of the image (e.g. "John Smith Photography"). When setting prices for BWC prints and products, you will find the back printing option available as a free-form text field. In this field you may place whatever text you wish to be printed on the backs of your images.
Shipping
If you choose to place your information into the Your Sales Address area of your PhotoShelter Sales Settings, BWC will use your company name and address on both the exterior packaging and interior packing slip.
If you do not place your information into the Your Sales Address area of your PhotoShelter Sales Settings, both the exterior packaging and interior packing slip will list BWC as the sender.
When a client purchases a print to be fulfilled by BWC, he or she will be able to choose from the following options.
For US shipments:
USPS Priority Mail
UPS Ground
UPS 2-day Service
UPS Overnight
For international shipments:
UPS International
USPS Priority Mail
Shipping rates are calculated based on the chosen shipping method as well as the destination of the shipment.
Note: BWC will ship 10x15 prints and larger rolled. Anything else will be shipped flat unless a smaller print is purchased with a 10x15 or larger print, in which case they will ship rolled together.
View ArticleLearn your way around the back-end
Lattice
Get to know theAdminArea navigation bar, which is your map to every page in your PhotoShelter account.
1. Home
Clicking "Home" will bring you to the Member Homepage for your PhotoShelter account, where you will find account stats, website analytics, announcements, resources, and general information about your PhotoShelter account.
Learn more in this article.
2. Images
This links to your Image Browser, the heart of your PhotoShelter account. Here, you'll find:
All of your photos
Galleries
Collections
Internal image search
The Web Uploader to add images to existing galleries
Actions for managing images, galleries, and collections
Image information
Tools for setting visibility and permissions
3. Website
This area houses everything you need to customize your public website:
Design & Customize:Enter your Site Builder, where youwill customize your portfolio, and see your edits as you make them
Archive Page Settings: Edit your sitepreferences and your individual archive pages
General Settings: Use your own domain, track your site's stats using Google Analytics, etc.
Image Security: Watermarking, image theft guard, enable low-res comp downloads
Statistics: Public image views
Embeddable Search: Grab HTML code for a public archive search bar to place on any external website
4. Sell
All the tools for setting up and managing your sales:
My Sales: All of your invoices (pending and complete)
Pricing Profiles: Set prices, choose what you want to sell, and enable automated fulfillment
Image Packages: Allow images to be grouped together for a set price
Self-Fulfillment: Create your own products to sell
Print Vendor Network: Get connected to over 190 print vendors worldwide
Sales Tax: Configure your sales tax settings
Coupons: Offer promotional pricing and discounts for your customers
Sales Settings: Choose how you'd like to be paid
5. Clients
Manage your client relationships and activity through these resources:
Address Book: Manage your contacts, assign Trusted Client download permissions and Invoiced Client status, and import contacts from Google or Yahoo!
Lightboxes: Share and collaborate with clients
Shopping Carts: Keep track of what's in your clients' shopping carts
Download Logs: See who has been downloading your photos
Account Signups: View accounts created from your PhotoShelter site
FTP (Outgoing): Set up FTP destinations for exporting images from your account
6. Upload Menu
Add images with the Web Uploader, or learn more about all uploading options:
To New Gallery: Create a new gallery, and use the Web Uploader to start uploading immediately
Incoming FTP: Set up credentials for uploading to your account via FTP
All Upload Methods: Read up on all of our upload methods
7. Hi, You!
Access your account information and more:
My Account: Review billing info, statements, and credits; add storage or upgrade your account; change your password; view invites and more
Contact Info/Directory: Enter your contact information, and opt into the Photographer Directory
Lattice Profile: View your profile page on, our community where you can discover, shareand connect with some of the most amazing photography around
Refer-a-Friend: Suggest PhotoShelter to your peers, and get account credits in return
Benefits & Discounts: Get access to members-only discounts
Log Out: End your current PhotoShelter session
8. My Site Link
Opens your website in a separate browser window or tab.
9. Help
Leads you to our Client Services contact information, Community Q&A forum, and all support documentation, including:
Written help tutorials
Recorded webinars
Video how-to's
View ArticleThe ability to assign download permissions to galleries and collections is one of the most powerful features in your PhotoShelter account. Its up to you to determine who can download your photos, when access expires, and what file size can be downloaded.
There are three options for setting download permissions: (anchor links)
Create a password
Grant access to specific people (login required)
Grant access to anyone (anonymous downloads)
Setting Download Permissions with a Password
Password permissions restrict download access to only those with the password you set.
Passwords are generally considered to be a lighter form of security, as they are used by anyone with access to the password and can be easily forwarded along.
1. Navigate to your Image Browser.
2. In the Left Pane, select the gallery or collection from which youd like to allow downloads.
3. In the Right pane, click the blue gear icon next to Visibility and Access.
4. Youll then see a pop-up box where you can control your visibility and download permissions. Choose your desired visibility setting (more on that here ).
5. If the gallery/collection is viewable to everyone, click the add download permissions link.
6. Click the option to Create Password.
7. Enter your desired password in the box. Note that the password is case-sensitive, so capitals/lowercase letters matter.
FileFlow app
8. If youd like the password to expire after a certain date, you can click none to pick the expiration date. If you want the password to work indefinitely, no action is needed.
9. Next to DL Type choose the file size that youd like to give your client(s) access to. If you select Original file, theyll be able to download the original file you uploaded to PhotoShelter. Note that your clients will have the option you select, as well as any smaller file size options, when they go to download.
10. If youd like to limit this password permission to a specific number of downloads, you can set a number next to DL Max. Please note that this will apply to the password as a whole (e.g. if you set a download max of 5 and give the password to multiple people, if one person downlaods 5 images, there will be no downloads left for the other clients). If you do not wish to implement a limit, you can leave this option set to unlimited.
11. Now that you have your password set, you can either save & notify or save:
Save & Notify will allow you to send an email to your client(s) with the gallery/collection link and password.
If you simply save, you can share the link and password with your client however youd like.
Granting Download Permissions to Specific People
If you want tighter control over who is downloading from your galleries and collections, this is the option for you. Youll set access using specific email addresses and those individuals will need to log into a (totally free) account to access their permissions.
1. Navigate to your Image Browser.
2. In the Left Pane, select the gallery or collection from which youd like to allow downloads.
3. In the Right pane, click the blue gear icon next to Visibility and Access.
4. Youll then see a pop-up box where you can control your visibility and download permissions. Choose your desired visibility setting (more on that here ).
5. If the gallery/collection is viewable to everyone, click the add download permissions link.
6. Click the option to grant access to specific people.
7. In the field provided, enter in your clients email address. If youre setting permission for multiple people, you may want to first set up a group in your address book.
8. If youd like the permission to expire after a certain date, you can click none to pick the expiration date. If you want the permission to work indefinitely, no action is needed.
9. Next to DL Type choose the file size that youd like to give your client(s) access to. If you select Original file, theyll be able to download the original file you uploaded to PhotoShelter. Note that your clients will have the option you select, as well as any smaller file size options, when they go to download.
10. If youd like to limit the number of downloads your clients have access to, you can add a number next to DL Max.
11. Now that you have your permission set, you can either Save & Notify or Save. If this is the first time youre sharing access with this particular client, we recommend using Save & Notify. This will allow you to send an email to your client with the gallery/collection link. The first time they access these permissions, theyll be prompted to create a free account.
Granting Download Permission to Anyone
Anonymous downloads allow you to provide friction-free download permission to anyone that visits a gallery or collection - no password or login required.
1. Navigate to your Image Browser.
2. In the Left Pane, select the gallery or collection that from which youd like to allow downloads.
3. In the Right pane, click the blue gear icon next to Visibility and Access.
4. Make sure the visibility of the gallery or collection is set to Everyone.
5. Click the link to add download permissions and choose grant access to anyone.
6. If youd like the password to expire after a certain date, you can click none to pick the expiration date. If you want the password to work indefinitely, no action is needed.
7. Next to DL Type choose the file size that youd like to give your client(s) access to. If you select Original file, theyll be able to download the original file you uploaded to PhotoShelter. Note that your clients will have the option you select, as well as any smaller file size options, when they go to download.
8. With anonymous downloads, we recommend leaving the download max at unlimited. The max applies to the permission as a whole, so if you set a download max of 5 and share the link with multiple people, after 5 downloads, there will be no downloads left for others.
9. Now that you have your permission set, you can either save & notify or save:
Save & Notify will allow you to send an email to your client(s) with the gallery/collection link.
If you save, the permission will be set and its up to you how youd like to share the gallery or collection link.
A few things to note about anonymous downloads:
Anonymous downloads only work on galleries and collections with a visibility setting of Everyone. If you enable anonymous downloads on a gallery with a visibility of Those with permission, the visibility will automatically switch to Everyone.
Currently, we do not recommend enabling anonymous downloads on a gallery or collection with any other type of download permission set, as it will override those settings. If you need to grant download permissions via password or login on a gallery that also has anonymous downloads enabled, we recommend making a second gallery or using the Quick Send tool.
Our currently requires that you sign up for a free PhotoShelter account to access any downloads you have permission to. If your clients require download permission via their iOS device, we recommend using the people/group option for setting download permission.
View ArticleTwo-factor Authentication (2FA) helps protect your account from unauthorized access by requiring you to enter an additional code when you log into your Image Browser. The additional codes are generated by an authenticator app installed on your Android or iOS mobile device.
Onceyou'veopted into Two-factor Authentication, youll be prompted for a code every time you need to log in to your Image Browser, any time you use a different device, and ifyou'verecently cleared your browser cache.
Setting up Two-factor Authentication
1. Visit the Security section of your account profile
2. Click Enable Two-factor Authentication
3. Follow the instructions on the screen
Recovery Code
After you enable Two-factor Authentication, youll be provided with a recovery code that will allow you to log into your account in the event that youdon'thave access to your device with the authenticator app installed. It is extremely important that you save this recovery code in a secure (but memorable) location. If youdon'thave access to your device or your recovery code, you will not be able to log into your PhotoShelter account.
Logging in with Two-factor Authentication
1. Open the authenticator app on your mobile device
2. Visit the photoshelter.com login page
3. Enter your email address and password
4. Click the "sign in" button
5. Enter the six-digit code from the authenticator app
6. Click the "verify" button
FAQ
What if Ive lost my recovery code?
Ifyou'velost your recovery code and youdon'thave access to your device with the authenticator app installed, youll need to contact our Technical Support team at [email protected] or by calling (212) 206-0808 for further instructions.
View ArticleBelow are detailed instructions for setting up a CNAME in GoDaddy. For a general overview of domains, head over to Setting Up Your CNAME.
Setting up a Custom Domain with GoDaddy
1.Sign in to yourGoDaddy account, and you should be brought to the "My Products" page.
2.Here you should see a list of all your registered domain names. Find the domain for which you'd like to set up a CNAME, and click the DNS option.
GoDaddy Support
3.You'll be brought to your DNS Manager, where you'll be able to add or edit your new CNAME.
Note: If your DNS Manager doesn't show a list of records (as pictured below), you may need to first point your domain to GoDaddy's nameservers. To do this, scroll down to the "Nameservers" section and click "Change." Under "Choose your nameservers type," select "Default" and then "Save."
***We find that most of our members are looking for aCNAME of. If this is your goal, you may find there is already a record for "www" (most likely at the bottom of the list).***
Ifthere is a"www" record, click the Pencil icon on the right, then move ahead to step 5.
If there is no record for "www," scroll to the bottom and click "Add."
4. In the pop-up window that appears, select "CNAME" from the "Type" drop-down menu. You will then be asked to enter a "host" name, which willbe the subdomain (or prefix) that appears before your domain itself. Again, most of our members prefer to use the host"www," resulting in a CNAME of. However, the hostfor your CNAME can be set to any word you like. Other examples include:
If you'd like to use a CNAME of "archive.MyDomain.com", you would set your hostto "archive."
If you'd like to use a CNAME of "galleries.MyDomain.com", you would set your hostto "galleries."
In this example, we will use "www" for the Host.
5.In thePoints To field,enter"custom.photoshelter.com" (without the quotes) --notor YOURNAME.photoshelter.com. This is the same address to which every PhotoShelter member's CNAME points, and it does not change, regardless of your own personal PhotoShelter website address.
6.TheTTL (i.e. time to live)value can remain at 1 hour.
7.Next,click the "Save" button.
8. Scroll down until you locate "Forwarding."Once located, click the pencil icon.
9.Forward your domain to the CNAME you just set up in the previous set (e.g.). Make sure you click the dropdown to forward to https://. The default http:// will not work as your site is https secure.
This will ensure that your clients will land on your PhotoShelter website whether or not they include the "www" in the address. In this example, we are using the domain "laurenshelter.us," with a CNAME of "www." This means we would place www.laurenshelter.us in the Forward To field as you see in the example above.
Note: Take this step if you do not plan to use your custom domain for anything but your PhotoShelter website. Be sure to choose "forward only" option. (The only other option is to forward with masking, which you should not choose under any circumstances. Masking can conflict with your PhotoShelter website's technology and make it appear "broken" in a number of ways.)
10.Now,log in to your PhotoShelter account, andselect "Website" > " General Settings " on the left-hand side of the page. Enter your CNAME into the Custom Domain (CNAME) field. The CNAME is the alias plus your domain (e.g. "").
11.Finally, be patient. DNS changes can take up to 48 hours to propagate across the Internet, so if you are unable to enter your CNAME into PhotoShelter shortly after creating it with GoDaddy, please allow a few hours to pass for your DNS changes to fully go through.
Note: Because all of the work must be performed at the domain level, you should contact if you need additional help.
View ArticleBy most estimates, there are over 200 signals that affect SEO rankings, and these can largely be divided into on-page and off-page factors. The on-page factors are the ones you can control through your website. The off-page factors (e.g. backlinks, social media) are much longer term plays because they often involve getting other people to interact with your website, which means you need a marketing plan.
Below we will go through some of the most important on-page SEO factors. Make sure that you're paying attention to as many of these factors as possible, because SEOisn'tcomprised of one thing. Its an amalgamation of many factors that help your website rank higher with search engines.
Page Title
Header Tags
Meta Description
ALT Attribute
General
Making Images Searchable
Page Title
The Page title is a piece of text that appears at the top of your browser when viewing a particular webpage.
IPTC metadata
There is a strong correlation between the order of keywords and SEO success, so youll want to put your most important terms up front.
For example:
Bad: Joe Smith Photography | Serving the OC for 20 years
Good: Orange County Commercial Photographer | Joe Smith Photography
Google recommends page titles of 70 characters. This doesnt mean youll be penalized if you go over. The limit exists because search engines use the page title as the anchor text in search results.
How it works in PhotoShelter:
Click "Website"from the navigation bar and then click " Enter Site Builder "under Portfolio. On the Left Pane you will see "Page Title" and"Meta Description."This is where you can input your SEO relevant information.
"Page Title" on this page is where you will want to enter your sites title (generally your name or business name). If you do not add anything to the page title, it will default to your Site Name which you will see in your General Settings.
We automatically populate the page titles and meta descriptions for your gallery and collection pages, individual image pages, and login page. For example, we automatically pull your galleries' names and descriptions and your images' IPTC metadata for the gallery and individual image pages. This is to make your life a little easier - the key is to properly keyword your gallery names, image descriptions, and image IPTC metadata.
Header Tags
In HTML, the header tag exists to make type bigger and bolder. Here's an example of what an <h1> (i.e. header 1) tag looks like in a browser:
Here is the HTML code, taken from the title of the gallery:
Because the tags have an implicit hierarchy (<h1> through <h5>), Google assumes that <h1> content is more important than <h5> content. And more specifically, Google only wants to see one instance of the <h1> on the page.
So what should the <h1> be used for? Its very similar to a page title, but unlike a page title, the header content actually shows up in the viewable page. A logical piece of text to put into a header would be something like a gallery name or an image name.
How it works in PhotoShelter:
PhotoShelter automatically places gallery names and image names into the <h1> tag for each corresponding page.
If your images have a Headline or Title in the IPTC metadata, the <h1> tag and the name of the browser tab will use those fields instead of the filename. Headline will be used if Headline and Title both exist in one file.
Meta Description
There are a number of meta tags that can be defined for a webpage, and none of them appear on the actual page. Instead, they are placed into the <head> of the webpage where they exist solely for the enjoyment of search engines.
The Meta description for your site is an influential field that you can populate with keyword hit list terms or a few sentences. You should consider making this 1-3 sentences long which should include keywords that someone should search for to pull up your site. Some suggested items are, the kind of photography you do, the location you are based in if relevant, and your name. This is important because the meta description appears on a search engine results page below the page title. Note that it may take time for search engines to update your search result when you change the meta description.
How it works in PhotoShelter:
Similar to the page title, you can determine the page meta description on your PhotoShelter website. Click Website > Enter Site Builder and on the left side you can input your meta description.
ALT Attribute
In HTML, the <img> tag is used to display an image on a webpage. Like many HTML tags, the <img> tag has a number of attributes that can be specified (e.g. width and height). The ALT attribute stands for alternate text and is one of the signals affecting SEO.
How it works in PhotoShelter:
PhotoShelter automatically populates the ALT attribute with your IPTC Description/Caption field. You can edit your images' descriptions in the IPTC metadata. Just select an image in the Image Browser and then click the pencil icon next to the ITPC metadata field in the Right Pane. For more on this, check out our detailed Editing IPTC & metadata tutorial.
General On-Page Text
The judicious use of keywords in the body text of your web pages helps reinforce the words and phrases that are most important to your business. Avoid exclusively using colloquial phrases like shot instead of photograph or image because users are much more likely to search for the latter two. Also,don'tfall into the trap of thinking that simply displaying an image is the best way to convey that youre a photographer. You must have text on your website (and a lot of it) to be successful with SEO.
How it works in PhotoShelter:
Like your individual images, you can infuse all your gallery and collection names, as well as gallery and collection descriptions, with your keywords. You can do this by navigating to the Image Browser (click "Images" from the Navigation Bar) and selecting a gallery in the Left Pane. Then look to the Right Pane and click the Description tab. There is an edit circle that will appear when you hover over the description field that will allow you to edit its contents.
PhotoShelter embeds some IPTC metadata in screen-resolution images, so publicly searchable images from your website that Google Images can index will have more contextual info available. The embedded IPTC fields are:
You can also edit your images' captions in the IPTC metadata. Just select an image in the Image Browser and then click the pencil icon next to the IPTC metadata field in the Right Pane. You can also do this in batch. For more on this, check out our detailed Editing IPTC & Metadata tutorial.
Author (also known as Creator)
Credit/Provider (also known as Credit Line)
Copyright (also known as Copyright Notice)
Headline
Contact Email
Contact Phone
Contact URL
In 2018, Google Images added more rights-related metadata into a new "Image credits" section for search results. This displays metadata from the IPTC Creator, Credit, and Copyright fields when available. Read more about how these fields are indexed on the official IPTC site.
Making Images Publicly Searchable
Marking Images as Publicly Searchable is highly recommended since a good deal of your SEO is within the of your images.Please reference this chart to make sure you have the correct settings applied to your images for the desired search results (this applies to search engines like Google or Bing):
Note: For the chart above, keep in mind that if your galleries have a visibility setting of Those with Permission or No One But Me, marking images as Searchable will allow those images to be Indexed by Google and other search engines, as well as on your own site.
View ArticlePhotoShelter app
FileFlow allows you to browse, search, share, and download images with your iPhone. This is especially useful for real-time workflows and accessing images on-the-go.
The app was designed for people who have download access to files within a PhotoShelter account. This includes:
Individual photographers who own a PhotoShelter account
Clients or collaborators who work with a PhotoShelter photographer, also known as Invited Users
Note:We have a separate app designed for managing your Image Browser on the go. If you want to adjust visibility and access settings, Quick Send files, or upload from your phone, the PhotoShelter mobile app is for you.
System Requirements Using FileFlow as a PhotoShelter Photographer Using FileFlow as an Invited User FAQ
System Requirements
FileFlow supports iOS 12 (compatible on iPhone models 5S through XS)
To use FileFlow you will need a PhotoShelter login (either as a photographer or a free client account)
Using FileFlow as a PhotoShelter Photographer
To get started, download the app from the App Store.
Onceyou'vedownloaded the app, log into FileFlow with your email address and account password.
On the Your Access screen, youll see any PhotoShelter accounts whose content you can download.
When you tap an account, youll be shown the structure of the content you can access.
Tap on the names of your collections and galleries to see their contents. FileFlow will only show you images that you have access to download. If youre browsing your own account, youll be able to download any of your own images.
Viewing Content
Pull down to refresh a gallery (useful during a live event, when files are still being uploaded to the gallery).
Tap the Sort icon to sort files within a gallery:
Tap the Mode icon to view files in a list format as opposed to the thumbnail grid:
Tap on a file to see it in single file view.
Swipe between files in a gallery when youre in single file view.
Tap the Info icon to view file metadata:
Pinch to zoom in or out on an image.
Searching for Content
Once you've selected an account to view, tap the Search icon at the top left of your screen to search the account (looks like a magnifying glass).
To search a specific gallery or collection, tap to open that container before clicking the Search icon.
Downloading and Sharing Content
When you download your first file, youll be prompted to grant access to the Photos app on your iPhone.
To download a single image, tap the Download icon while in single file view:
To share a single image, tap the Share icon while in single file view:
You can customize your Share options by scrolling over within the Share dialog and tapping "More."
To download or share multiple files, tap the Select icon while in gallery view.
Select the file(s) you want to take action on, then tap the Download or Share icon. To deselect all files, tap the Select icon again.
Tap the Download Queue icon to see the progress of downloads, or retry failed downloads.
Images will download to the Photos app on your iPhone.
App Settings
On the Your Access screen, tap on your user avatar in the top-left corner.
You can choose to download large files (>150 MB) via WiFi only, or turn this setting off if you want to download using cellular data.
To log out of the app, click the "Log Out" link.
Sharing FileFlow with your Clients
FileFlow will give your clients access to the work you deliver on their iPhones. To enable them to use the app, be sure to set up download permission using the people/group option (passwords will not work, as the app requires a login). This article walks through that process in more detail.
Weve written up a quick template you can send to your clients, recommending they get FileFlow:
Id like to invite you to download FileFlow, a new mobile app that will make it easy for you to access and download the photos I share with you.
With Fileflow, you can browse through photos, search across galleries, download files in batch (original file format and size, or JPEG selection), and even quickly share photos via text, email, social media and more all from your iPhone.
Download FileFlow here. I think youre going to love it. For more info on how the app works, check out this article.
Using FileFlow as an Invited User
To get started, download the app from the App Store.
To use the app, you'll need to log into your free PhotoShelter account. If you have not yet set up your account, you may do so here. When creating your account, be sure to use the email address in which content was shared with you.
Once logged into the app, the "Your Access" screen will showany PhotoShelter accounts whose content you can download.
Tap on an account to view the structure of the content you can access.
Tap on the name of the content you want to open up. When browsing, you'll only see photos that a photographer has given you permission to download.If you would like further permission to download more content, you will need to contact the photographer that originally sent you the invitation.
Viewing Content
Pull down to refresh a gallery (useful during a live event, when files are still being uploaded to the gallery).
Tap the Sort icon to sort files within a gallery:
Tap the Mode icon to view files in a list format as opposed to the thumbnail grid:
Tap on a file to see it in single file view.
Swipe between files in a gallery when youre in single file view.
Tap the Info icon to view file metadata:
Pinch to zoom in or out on an image.
Searching for Content
Once you've selected an account to view, tap the Search icon at the top left of your screen to search the account (looks like a magnifying glass).
To search a specific gallery or collection, tap to open that container before clicking the Search icon.
Downloading and Sharing Content
When you download your first file, youll be prompted to grant access to the Photos app on your iPhone.
To download a single image, tap the Download icon while in single file view:
To share a single image, tap the Share icon while in single file view:
You can customize your Share options by scrolling over within the Share dialog and tapping "More."
To download or share multiple files, tap the Select icon while in gallery view:
Select the file(s) you want to take action on, then tap the Download or Share icon. To deselect all files, tap the Select icon again.
Tap the Download Queue icon to see the progress of downloads, or retry failed downloads.
Images will download to the Photos app on your iPhone.
App Settings
On the Your Access screen, tap on your user avatar in the top-left corner.
You can choose to download large files (>150 MB) via WiFi only, or turn this setting off if you want to download using cellular data.
To log out of the app, click the "Log Out" link.
FAQ
Can I use the app to view and download password-protected content?
No. Only content that the account owner has invited you to log in and download using your specific email address will display in the app.
Which Visibility & Access settings for collections & galleries will work in the app for my Invited Users?
Your Invited Users will only see content with these Visibility & Access settings:
Visibility: Everyone or Those with Permission and
Download: Those with Permission People/Group
You must grant download access to files (e.g. original file or JPG) in order for users to see them within galleries in the app.Both native and inherited permissions will work.
Can I use this app on my Android phone?
Not yet, but we're working on it!
What download features are not currently supported by the app?
At this time,watermarked low-res comp (500px) downloads and trusted client downloads are not supported.
How is this app different than the PhotoShelter mobile app?
FileFlow is designed for downloading and sharing photos and can be used by anyone with a PhotoShelter login that's been granted access to download photos. If youre lookingto download photos to your phone or share to social platforms via your mobile device, this is the app to use.
The, on the other hand, is designed for photographers to manage their PhotoShelter Image Browser. It allows you to adjust visibility and access permissions for your galleries and collections and send notifications to your clients. You can also Quick Send, price your work, and upload photos from your phone.
Will my client be able to see and download ALL my images in FileFlow?
No, your client will only be to see and download photos that you've explicitly given them permission to download through the visibility & access settings. Here is an example of how your view will differ from your client's:
Example photographer view:
Example client view:
View ArticleYour first step to monetizing your image library
When you sell your photos through PhotoShelter, you receive payment directly from your customer at the point of sale, making you the merchant of record. In order to receive funds, you need a payment processor. We support PayPal, Stripe, and merchant accounts.
PayPal
A redirected payment option that takes your customers to the PayPal site to complete a transaction. PayPal offers guest checkout, so buyersdon'tneed a PayPal account to purchase, and may simply use a credit card. Please note that PayPal charges a transaction fee to receive payment.
Stripe (SCA & Legacy)
An integrated solution that provides a great user experience wherein users can remit payment right on your website, no merchant account or gateway needed.You can read about Stripes transaction fees on this page.
Merchant accounts
An integrated solution that allows you to process credit card orders online. You collect the funds at the point of sale andthey'retransferred directly into your bank account. Obtaining a merchant account allows you to set up a credit card terminal for in-person charges, making it a great solution for businesses or individuals with a high volume of sales. It should be noted that there are higher fees involved in setting up and maintaining a merchant account.
To configure your chosen payment processor, navigate to the appropriate section below:
Configuring your Sales Settings with PayPal Configuring your Sales Settings with Stripe (SCA & Legacy) Configuring your Sales Settings with a Merchant Account Supported Currencies
Configuring your Sales Settings with PayPal
1. If you do not already have a PayPal account, the first step will be to sign up for one. You can review PayPals account options here.
2. From the Navigation bar, click Sell > Sales Settings, then click Get Started.
Move on to Step 3to apply your pricing profiles
3. Select PayPal as your payment processor, then enter the email address you use to log in to PayPal.
4. If youd like to display your physical address on invoices, check the appropriate box and fill in your preferred address.
5. Under Your Sales Preferences, select the currency in which youd like to transact. You can review our supported currencies here.
6. You have the option to set a minimum order amount. This is an optional field, so leave it blank if you do not wish to set a minimum.
7. When your customers are checking out, theyll agree to our default licensing agreement. If youd like to add additional terms, you can upload a PDF with your personal licensing terms.
8. If you grant clients Invoiced Client permission (allowing them to check out without paying up front), you can include Invoice Payment Instructions.
9. Click the Activate Now button.
10. You can now move on to Step 3 to apply your pricing profiles.
Configuring your Sales Settings with Stripe
If you've decided to use Stripe as your payment processor, you might notice that there are two options available during the setup process: Stripe SCA and Stripe Legacy. As part of new PSD2 regulations in Europe, Strong Customer Authentication (SCA) requires changes to how your European customers authenticate online payments. Transactions thatdon'tfollow the new authentication guidelines may be declined by your customers banks. We recommend that all members use the Stripe SCA option to avoid any order issues with customers located in Europe.
1. From the Navigation bar, click Sell > Sales Settings, then click Get Started.
2. Select "Stripe (SCA)" as your payment processor, then click Connect with Stripe.
3. If you already have a Stripe account, you can sign in at the top of the page. To create a new Stripe account, enter your information into the form provided. Keep in mind you will need to provide your banking details.
4. Whenyou'vefinished filling out the information on the page, click Authorize to connect your Stripe account to your PhotoShelter account. Once the account is authorized, youll be sent back to PhotoShelter to complete your Sales Settings.
5. If youd like to display your physical address on invoices, check the appropriate box and fill in your preferred address.
6. Under Your Sales Preferences, select the currency in which youd like to transact. You can review our supported currencies here.
7. You have the option to set a minimum order amount. This is an optional field, so leave it blank if you do not wish to set a minimum.
8. When your customers are checking out, theyll agree to our default licensing agreement. If youd like to add additional terms, you can upload a PDF with your personal licensing terms.
9. If you grant clients Invoiced Client permission (allowing them to check out without paying up front), you can include Invoice Payment Instructions.
10. Click the Activate Now button.
11. You can now move on to Step 3 to apply your pricing profiles.
Check out Stripe's website for more information on how Stripe works.
Configuring your Sales Settings with a Merchant Account
A merchant account is the traditional method to process credit card orders online: You collect the funds at the point of sale, and they're transferred directly into your bank account. Obtaining a merchant account also allows you to set up a credit card terminal for in-person charges. It is the ideal solution for high-volume sellers.
There are several fees involved in setting up and maintaining a merchant account:
One-time setup fee -$100, depending on the chosen provider
Monthly fee -$20-$30/month, depending on the chosen provider
Transaction fees -Varied
Because of these fees, we normally only recommend the merchant account option if you maintain a steady stream of sales. If you're a lower volume seller who still wishes to offer an integrated checkout solution, you may want to consider using Stripe.
PhotoShelter supports the following merchant accounts:
NETbilling
Authorize.net
How do gateways and merchant accounts work?
Credit card charges are processed in several steps. When a user enters his or her credit card information, we use a gateway to send the transactions to a clearinghouse. Think of a gateway as the electronic version of card swiping machines. The clearinghouse is a company that checks to see that the credit card is valid and has enough credit for the purchase.
When a card has been approved and the charge is made, that money is sent into a merchant account (a special type of bank account), which then forwards that money to your personal or business bank account. In order to make this all work, you need a gateway account and a merchant account. Both the gateway vendor and the merchant vendor take a small percentage of your sale as their fee. These fees total about 3-5% of the total sale (the rate can fluctuate, and is usually more for American Express). Every company in the world that accepts credit cards pays these fees.
Getting an account
We have selected two vendors that we believe give competitive pricing and good service: NETbilling and Authorize.net. Both offer merchant accounts and a payment gateway -- you will need both to complete this setup.Signing up for accounts with either of these vendors is easy and takes no more than a few minutes if you have good credit.
Already have a merchant account?
One of the reasons we chose to work with NETbilling and Authorize.net is the fact that both of their systems can handle the processing for a wide variety of merchant accounts. However, not all merchant accounts will work with the NETbilling or Authorize.net gateway software. You will want to contact whichever vendor you choose as your gateway provider and ask if their system is compatible with your existing merchant account (tell them you are a PhotoShelter member).
Configuring your Authorize.net account
1. If youdon'talready have an Authorize.net account, you can sign up online.
2. After you create your Authorize.net gateway account, you will be provided an API Login ID and Transaction Key. Copy the ID and Key.
3. In your PhotoShelter account, navigate to Sell > Sales Settings, then click Get Started.
4. Select Authorize.Net as your payment processor. Enter the ID and Key copied previously into the appropriate fields. You can find your ID (and generate a new key, if necessary) in the Account API Login ID and Transaction Key area within your Authorize.net account.
5. If youd like to display your physical address on invoices, check the appropriate box and fill in your preferred address.
6. Under Your Sales Preferences, select the currency in which youd like to transact. You can review our supported currencies here.
7. You have the option to set a minimum order amount. This is an optional field, so leave it blank if you do not wish to set a minimum.
8. When your customers are checking out, theyll agree to our default licensing agreement. If youd like to add additional terms, you can upload a PDF with your personal licensing terms.
9. If you grant clients Invoiced Client permission (allowing them to check out without paying up front), you can include Invoice Payment Instructions.
10. Click the Activate Now button.
11. You can now move on to Step 3 to apply your pricing profiles.
Configuring your NETbilling account
1. If youdon'talready have a NETbilling account, you can sign up online.
2. Log in to NETbillings merchant account website and navigate to menu options setup > access security.
3. Scroll down to Direct Mode Interfaces. "Native Direct Mode Interface - Enable Native Direct Mode v.3 9 (SAS) Channel" must be selected.
4. Copy the value from the "Dynamic IP Security Code" field. If there is no value there, you will need to generate one using the "Generate" button.
5. In your PhotoShelter account, navigate to Sell > Sales Settings, then click Get Started.
6.Select "NETbilling" asyour payment processor. Paste the "Dynamic IP Security Code" into the "Secure code/Cert ID" field.
7.If youd like to display your physical address on invoices, check the appropriate box and fill in your preferred address.
8. Under Your Sales Preferences, select the currency in which youd like to transact. You can review our supported currencies here.
9. You have the option to set a minimum order amount. This is an optional field, so leave it blank if you do not wish to set a minimum.
10. When your customers are checking out, theyll agree to our default licensing agreement. If youd like to add additional terms, you can upload a PDF with your personal licensing terms.
11. If you grant clients Invoiced Client permission (allowing them to check out without paying up front), you can include Invoice Payment Instructions.
Supported Currencies
PhotoShelter supports the following currencies:
Canadian Dollar
Euro
British Pound
U.S. Dollar
Japanese Yen
Australian Dollar
New Zealand Dollar
Swiss Franc
Hong Kong Dollar
Singapore Dollar
Swedish Krona
Danish Krone
Polish Zloty
Norwegian Krone
Hungarian Forint
Czech Koruna
Thai Baht
Israeli New Shekel
Mexican Peso
Brazilian Real (only for Brazilian members)
Malaysian Ringgit (only for Malaysian members)
Philippine Peso
New Taiwan Dollar
Turkish Lira
.
View ArticleOnceyou've created at least one Pricing Profile and configured your payment processor, you can apply your Pricing Profile(s) to the images you wish to sell in the Image Browser.
Applying a Pricing Profile to a Gallery
Applying a Pricing Profile to a Single Image
Enabling Add to Cart Links
Displaying the Cart Icon in your Portfolio
Applying a Pricing Profile to a Gallery
To apply a Pricing Profile to an entire gallery, follow these steps:
1. Click Images from the navigation bar to access the Image Browser.
2. In the Left Pane, choose the gallery that contains the images you want to price. Then, select all the images within a gallery by clicking Select: All in the top left of the Center Pane.
3. Click the Actions" drop-down menu, then select Price.
Site Builder
4. In the window that appears, choose a Pricing Profile type from the options on the left, then select the Pricing Profile you would like to apply to your images on the right. When youre done, click the green Submit button.
Applying a Pricing Profile to a Single Image
To apply a Pricing Profile to a single image, follow these steps:
1. Click Images from the navigation bar to access your Image Browser.
2. In the Left Pane, select the gallery that contains the image you want to price, then select the image in the Center Pane.
3. In the Right Pane, click the dollar sign button.
4. The Price Images for Sale/Licensing pop-up window will appear. Click Add Pricing.
5. In the window that appears, choose a Pricing Profile type from the options on the left. On the right, select the Pricing Profile you would like to apply to your images. Images that are priced will have a small green dollar sign below them.
NOTE: To remove a Pricing Profile from a group of images, select the images in the Center Pane. From the Actions drop-down menu, select Price. In the pop-up box, select No Profile (remove existing).
Enabling Add to Cart Links
After you've applied pricing to your images, you might be wondering how your clients purchase the images you've marked for sale. If you head to your archive and don't see an "Add to Cart" button next to your priced images, you might need to check your Archive Page Settings and ensure the Add to Cart links are turned on.
On that page, you can also adjust your preferred pricing type. "Prints" is the default option, but you can adjust this setting so that "Products," "Image Packages" or "Downloads" are the first items offered on the add to cart screen.
Displaying the Cart Icon in your Portfolio
If you'd like your visitors and potential clients to be able to purchase images from your featured galleries or collections, you can choose to display a cart icon in the portfolio. Each template varies slightly, but you'll be looking for the blue edit icon that corresponds to your Image Viewer settings, which you can access in the .
View ArticleThe Image Browser is your organizational tool for managing all the photos in your account. Here, you may create galleries (groups of images) and collections (groups of galleries and other collections) with varying levels of visibility and download access. To access your Image Browser, click the Images option from the navigation bar.
The Image Browser is separated into three main sections: the Left Pane, the Center Pane, and the Right Pane. Generally speaking, the Left Pane displays your account's organizational structure, the Center Pane displays the contents of whatever you have selected (be it collection, gallery, individual image, or search results), and the Right Pane provides more details about the currently selected item.
Note: If you are unable to see the information in your Left and Right panes, your browser is most likely zoomed out. To rectify this, simply reset the zoom using either command + 0 on a Mac, or control + 0 on a PC. Alternatively, you can go up to the "View" menu in your browser, and reset the zoom there.
The Left Pane
The Center Pane
The Right Pane
The Left Pane
The Left Pane displays the organization of your entire image library. Within the Left Pane, you may:
Click any gallery or collection to select it and display its contents in the Center Pane.
Click the arrow next to a collection to expand its contents within the Left Pane.
Move a gallery or collection to another location by dragging and dropping within the Left Pane.
The Left Pane is segmented into two main tabbed sections: Listed on Website and Unlisted on Website. If you'd like a link to your given gallery or collection to appear on your website's Gallery List page, you should ensure that it is in the Listed on Website section.
Note: Listedon Websitemeans that the gallery or collection is linked from yourpublicwebsite. However,the visibility of that gallery or collections content in other words, what happens when the visitor clicks that link -- is completely up to you.Similarly, if a gallery or collection is Unlisted,its contents still may be viewable to anyone with the link. It all depends on how youconfigure thevisibilityof the gallery or collection, which you can learn more about here.
At the top of the Left Pane, also note two search tools: "find gallery/collection by name," which searches for your items by text match, and the Image Search link, which reloads the Left Pane with a set of search filters that you can use to find the images you need.
In the footer of the Left Pane, you'll find the Deleted Images section, to which you may drag any collection, gallery, or image you want to delete. Note that all images will be stored here for recovery if needed (you may access these images by clicking the Deleted Images text link), but you cannot recover galleries and collections once they've been deleted (only the images inside them).
The Center Pane
The Center Pane displays the contents of your current selection. If you've selected a collection, you'll see its galleries and nested collections here; if you've selected a gallery, you'll see its images. From a gallery or search results, you may double-click any thumbnail to view the full-sized image in the Center Pane.
Across the top of the Center Pane, you'll see a row of tools you may use to work with your content. You may:
Perform batch or single actions (use the Select All / None text links as a shortcut).
Sort your content. The sort order you choose here will be reflected on your public website.
At the bottom of the Center Pane, you may control the display of the content you see here:
Choose between thumbnail or list view.
If thumbnail mode is enabled, toggle between the large and small thumbnail size.
When viewing a single image, you may rotate the orientation and click through to the next or previous image in the sequence.
Note the iconography used for the thumbnails: For images, you can quickly see if they're priced, searchable, or hidden from public view; for galleries and collections, you'll see a visual indication of the item type (gallery vs. collection) and its visibility (Everyone, Those with permission, or No one but me).
You may also upload images into any given selected gallery by dragging and dropping files into the Center Pane.
The Right Pane
The Right Pane shows file information, data, and available actions for your current selection. You may use the plus and minus toggles to the right of each section to expand or collapse the section's information.
For a gallery, you'll see the following info (from top to bottom): the cover photo for your gallery (drag an image to that area in order to set or edit), the name of the gallery, the gallery's URL, the upload button to add more images into the selected gallery, Gallery Action buttons, the visibility and download permissions, the description for the gallery, the option to share the gallery with a client for proofing purposes (client proofing tool), the details of the gallery (including the option to disable watermarks), and a clickable list of collections in which the gallery may be contained.
For a collection, you'll see the following info (from top to bottom): the cover photo for your collection (drag an image to that area in order to set or edit), the name of the collection, the collection's URL, Collection Action buttons, the visibility and download permissions, the description for the collection, and the details of the collection.
For an image, you'll see the following info (from top to bottom): the name of the file, the image's URL, Quick Actions buttons, a star rating system (consistent with ratings you may have added in another photo application), basic info for the file, the IPTC metadata, EXIF data, comments that have been left for this image in a gallery (Classic Websites Platform only!), stats, and a clickable list of the gallery or galleries in which it's contained.
View ArticleStable and efficient, one of our most popular upload options
The Desktop Uploader tool allows you to send images to your Image Browser without using your web browser. Benefits of the Desktop Uploader include:
Upload entire file directories (including nested folders)
Familiar FTP-like interface
Pause and resume functionality
Status tracking of your uploads
File queuing
Bandwidth throttling to rate limit your uploads
Transfer statistics
Maximum stability
System Requirements
Using the Desktop Uploader
System Requirements
Some versions of the Desktop Uploader require installation of a Java 6 Runtime Environment (JRE). Many newer computers have Java pre-installed. To check what version of Java you have, click here.
Mac OS X 10.9+ - Mavericks, Yosemite, Mojave
Apple's Java 7 Runtime Environment (JRE) for Mac OS X 10.9+ is built in. Manual Java installation is not required.
Download for Mac OS X 10.9+ - Mavericks, Yosemite, Mojaveversion 2.5.2
How do I upgrade my Mac?
Find the Uploader on your computer
Drag it to the trash
Open the disk image
Drag the new Uploader to the old location
Download for Mac
Mac OS X 10.5 - 10.8 (Legacy)
A current version of Apple's Java 6 Runtime Environment (JRE) for Mac OS X is required. Download here.
Download for Mac OS X 10.5 - 10.8 (Legacy)version 2.5.0
How do I upgrade my Mac?
Find the Uploader on your computer
Drag it to the trash
Open the disk image
Drag the new Uploader to the old location
Download for Mac
Microsoft Windows
Version 2.5.2 does notrequire a separate Java Runtime and will run on Microsoft Windows Vista, 7 and 8. It does require a Windows patch for x86 or x64 architectures.
Download for Windowsversion 2.5.2
How do I upgrade my Windows machine?
Double-click the installer
Downloadfor Windows
Linux
The latest Java 6 Runtime Environment (JRE) is required and available for free as part of Oracle Java. Download here.
Download for Linuxversion 2.5.0
How do I upgrade my Linux machine?
Remove "PhotoShelterUploadTool" directory
After the removal is complete, untar the downloaded archive
Download for Linux
Using the PhotoShelter Desktop Uploader
1. Openthe PhotoShelter Uploaderon your desktop andsign inusing your PhotoShelter account.
2.Note the two sides of the Desktop Uploader. The left side represents your computer's file structure, whereas the right side displays the organization of your PhotoShelter account. Using the drop-down menu at the top of the left side,locate the imagesyou'd like to upload.
3. Once your selected images appear in the left window pane of your Desktop Uploader,select all images you want uploadedto your account.If you are trying to upload a folder along with the images, please keep in mind that the folder will not transfer to your PhotoShelter account, only the images. You must first double-click on the folder in the left window pane to reveal the images before the transfer can take place.
4. In the right window pane, there should be a list of all collections and galleries in your account.Select thedestinationgalleryfor your images. It is also possible to add new collections and galleries here.When selecting your destination folder, keep in mind that images can only transfer to gallery folders, not collection folders.
5.Once you have your images selected and the destination gallery selected,click the green Transfer buttonin the navigation bar.
The upload will begin immediately but can be stopped or paused by clicking on the corresponding buttons in the navigation bar.
When the upload is complete, you'll see a pop-up window indicating that the uploads have been completed.
View ArticleYou may change the sort order of your images, galleries, and collections at any time.Sorting your content can be useful for organizing and working with your library, but it is particularly important for anything that's designated as Listed on Website, as the sort order you choose in your Image Browser is what's reflected to your website visitors.
Sorting Your Listed/Unlisted Tabs
Sorting a Collection
Sorting a Gallery
Using the Root Level -- All Listed or Unlisted Galleries & Collections
To organize the top-level galleries and collections that display on your public Archive or All Galleries page, click the Listed on Website link. You can sort your Listed or Unlisted content, but "custom" and "date added" sort options are not available on the "Unlisted on Website" tab.
1. From the Left Pane of your Image Browser, select All Listed Galleries and Collections or All Unlisted Galleries and Collections. Be sure to choose the tab you want to work in first to see each corresponding link.
2. At the top of the Center Pane, click on the "Sort by" drop-down menu. A selection of sorting options are there for your choosing. You'll see two different sort areas: the primary sort (i.e. name versus date created), as well as a secondary sort (whether you'd like galleries first, collections first, or the two intermingled and dictated only by the primary sort).
Image Browser
3. If you'd like to change the order between ascending and descending, click the arrows to the right of the sort menu.
Sorting a Collection
1. From the Left Pane of your Image Browser, select the collection that you'd like to sort. This will sort the order of the galleries (and collections if applicable) in the collection.
2. At the top of the Center Pane, click on the "Sort by" drop-down menu. A selection of sorting options are there for your choosing.You'll see two different sort areas: the primary sort (i.e. name versus date created), as well as a secondary sort (whether you'd like galleries first, collections first, or the two intermingled and dictated only by the primary sort).
3.If you'd like to change the order between ascending and descending, click the arrows to the right of the sort menu.
Sorting a Gallery
1. From the Left Pane of your, select the gallery that you'd like to sort. This will sort the images contained in the gallery.
2. At the top of the Center Pane, click on the "Sort by" drop-down menu. A selection of sorting options are there for your choosing.
3.If you'd like to change the order between ascending and descending, click the arrows to the right of the sort menu.
4.If you prefer to custom sort your photos, choose the "Custom" option from the "Sort by" dropdown menu. Please note that the custom sort option will only work for galleries containing 500 or fewer images. In this window, you will be able to drag and drop your images into the desired order. Once set, be sure to click the "Save" button in the top right-hand corner of the Center Pane.
When custom sorting the images in a gallery, you will be given the option to define the starting sequence of the sort by filename, date uploaded, date taken, or rating.
To select more than one item, hold ctrl or command + click.
If you want to adjust a custom order, you can use the blue edit button next to the Custom sort option in the Center Pane.
Tip: Collapse the Left and Right Panes using the dividers on either side of the Center Pane to be able to see more content in your Image Browser.
View ArticleEZ Prints is a large-scale printing facility based out of Norcross, Georgia, whose innovative technology and personalization expertise combine to deliver affordable and easily accessible prints and products. All EZ Prints orders are processed in a state-of-the-art manufacturing plant using the latest digital printing components.
Product List
Paper
Finishes
Color
Back Printing
Shipping
Product Info
Product List
Below are the prints and products you may offer through your PhotoShelter website if you choose to use EZ Prints as your integrated print vendor. Please note the wholesale cost of each item on this list. As the seller, you are responsible for the wholesale costs of the individual prints and products your clients order. When you make a sale, we will assess these costs and charge you on EZ Prints behalf on your next months PhotoShelter statement.
EZ Prints wholesale print and product offerings can be viewed here.
Paper
EZ Prints utilizes two types of Kodak paper: Edge and Endura.
Kodak Edgepaper is used for glossy and matte finishes andis an exceptional, state-of-the-art silver-halide paper for making direct digital prints from digital files. This paper delivers enhanced color reproduction and state-of-the-art image stability and is optimized to work well in digital imaging systems.
Technical specifications for Kodak Edge paper can be found here.
Key Features:
Bold, bright colors
Excellent flesh tone reproduction
Fine detail in highlights and shadows
Exceptional sharpness and clarity
Spectacular print quality with digital exposure
Excellent image stability (Over 200 years before noticeable fading in the most common home storage conditions, with double the stability of any other non-Kodak silver halide paper).
Kodak Endurais used for lustre and metallic finishes andis a workhorse of a paper, and it's robust. It features soft/smooth flesh-tone reproduction and enhanced highlight and shadow detail. The paper's moderate contrast and pleasing color saturation work well in a variety of photographic applications, from portraits and weddings to commercial shoots. Since its inception, KODAK PROFESSIONAL ENDURA Paper Imaging Emulsion Technology has become Kodak's standard for photographic image output.
Technical specifications for Kodak Surpa Endura paper (lustre) can be found here.
Technical specifications for Kodak Professional Endura (metallic) paper can be found here.
Key Features:
Realistic color saturation and color accuracy
Vibrant greens, blues, magentas, and reds
Natural-looking whites
Neutral tone scale from highlights to shadows
Consistent print quality from digital printers
State-of-the-art image longevity (100 years before noticeable fading in typical home display and 200 years dark storage under the most common storage conditions)
Excellent reproduction of skin tones with neutral flesh reproduction from highlights to shadows
Finishes
EZ Prints will print images in one of four finishes: Glossy, Matte, Lustre, or Metallic. Currently the Metallic finish is only available as a specialty finish for some panoramic prints.Please refer to the Print and Product pricing profile within your account for information as to which print sizes are offered in which finishes.
Glossyphotos are printed on coated paper with a very smooth, shiny reflective surface. Glossy finishes have a high-contrast appearance and look slick to the touch when not under glass. This finish has an excellent dynamic range and color - slightly more "pop" than the matte paper, though less noticeable once framed.
Photos will have a shiny finish.
Colors are vibrant.
Images are crisp and sharp (assuming the original photo was in focus).
Glossy finish does not produce a textured look when scanned and converted to digital.
Mattefinishes have a very smooth, non-glare surface. Matte finishes have a lower-contrast when printed and are often used to enhance the texture of a print.
Fingerprints and smudges are not as visible.
Works very well with black-and-white photographs.
Glare is significantly reduced with matte-finish prints.
Lustrepaper is the premier paper most preferred by portrait and wedding photographers and is considered more of a professional-grade paper. Lustre has a slight gloss with a subtle, often pearl-like texture. Lustre paper has a deeper color-saturization than matte, has a higher contrast, and is thicker than consumer paper.
Fingerprints and smudges are not as visible
Anti glare
Pro quality paper
Great for framing
Excellent for wedding photos
Metallicpaper is extremely durable and produces an almost chrome-like burnished appearance; photographers have described the look as chrome on paper. The glossy finish and metallic look of this paper will enable you to create prints with exceptional visual interest and depth. The proprietary laminate layers also increase the durability and tear resistance of the final print, increasing the opportunities for display applications.
Striking, distinctive, eye-catching metalliclook
Increased color gamut for rich impact and intense blacks to enhance print appeal
Exceptional sharpness, brightness, and color saturation
Optimized for digital printing
Color
EZ Prints will print images in the sRGB color space. If a purchased image to be fulfilled by EZ Prints was uploaded to your archive in a color space other than sRGB, we will convert it for you before sending it to the lab for fulfillment. Please note we will never alter your original file.
If you are interested in soft-proofing your images for the best possible color management, you may download EZ Prints ICC Profile.
EZ Prints does not currently offer an automated color correction option for your PhotoShelter print orders.
Back Printing
Back printing allows you to enter text which will be printed on the back of the image (e.g. "John Smith Photography"). When setting prices for EZ Prints prints and products, you will find the back printing option available as a free-form text field. In this field you may place whatever text you wish to be printed on the backs of your images.
Shipping
If you'd like your package white labeled,place your information into the Your Sales Address area of your PhotoShelter Sales Settings, and EZ Prints will use your company name on the exterior packaging. On the packing slip your client receives with the order, both your PhotoShelter account name and your company name will be included.
If you do not place your information into the Your Sales Address area of your PhotoShelter Sales Settings, the exterior packaging will list PhotoShelter as the sender, but the packing slip will still include your PhotoShelter account name.
When a client purchases a print to be fulfilled by EZ Prints, he or she will be able to choose from the following options.
For US shipments:
Economy (USPS)
Express (Priority USPS)
Second Business day (FedEx)
Next Business day (FedEx)
For international shipments:
Intl Priority (International USPS First Class Mail, Access Worldwide, or USPS Priority Mail International)
Intl First Class (Access Worldwide)
Intl Economy (FedEx International Economy)
Intl Express (Access Worldwide)
Shipping rates are calculated based on the chosen shipping method as well as the destination of the shipment.
Crop Preferences Note: EZ Prints considers 8x10 prints and larger to be "large format prints," which will always ship rolled.
Specific Product Info
Below you can find additional information about a number of specific EZ Prints products that may require special attention.
Gallery Wrap
A gallery wrap is a high-quality genuine canvas print, gallery wrapped and ready to hang or frame. Gallery wrapped canvas is specifically designed to allow mounting to the wall directly out of the box. The gallery wrap is a technique that wraps the actual image around all four sides of the frame. For this reason, you must allow for approximately 1 3/4 inches of the printed image to be wrapped on each side. We recommend you offer this item only for images that already include the necessary bleed.
If the image in your archive is of an aspect ratio that does not match the size of the gallery wrap ordered, you or your customer may choose to have the wrap printed with white borders in lieu of cropping the image to fit the wrap. (Please see ourdocumentation for more information about how image cropping works.) In this case, EZ Prints will ignore the selection. A gallery wrap cannot be printed with borders, which means the image will be auto-cropped to fit the frame.
Rolled Canvas
Rolled canvas images are printed to a finished size. A 3-inch border is added to the outside of the image to provide extra material for stretching and framing. This border is in addition to the actual image, meaning there is 3 inches of extra canvas around the printed product.
T-Shirts
EZ Prints t-shirts are classic, white, 100-percent cotton shirts with printed images centered about 2 inches below the neckline. EZ Prints uses a special type II silicone substrate which holds the ink and transfers it to the shirt. This is a flexible sheet, and it actually stretches with the fabric so it holds up better to washing and drying. They use genuine Epson ink as this has the best non-fading and dye stability.
Magnets
Magnets are photo prints with magnetic backings. Due to the rounded corners of this product, the edges will usually be cropped off. To avoid erroneous cropping, we recommend you offer this item only for images that already include the necessary 1/4 bleed.
Folded Cards
For the Folded Cards product, images are printed on heavy 110# paper stock to ensure excellent image reproduction.
Mousepads
Mousepads are made of high-density foam with an easy-to-clean, stain-resistant finish. Size is approximately 7.75x9. Due to the rounded corners of this product, the edges will usually be cropped off. To avoid erroneous cropping, we recommend you offer this item only for images that already include the necessary 1/8 bleed.
View ArticleSelf-fulfillment allows you to print or outsource orders yourself rather than using one of our five Integrated Print Vendors. Self-fulfilling your print and product sales allows you to offer custom products outside of those available from our Integrated Print Vendors while also giving you -- the photographer -- more control over image production.
How it Works
You create the prints and products that youd like to offer on your site, then create your pricing profiles. When a client places an order, youll receive a notification to your email on file, and it will be up to you to send the order off to the lab of your choice or handle the printing yourself.
Using our Print Vendor Network
Orders for self-fulfilled prints or products can be fulfilled by a registered print lab from the PhotoShelter Print Vendor Network.
Photographers should have a relationship with a lab in our Print Vendor Network prior to sending orders to that lab. If you plan to have a print lab fulfill your items, we encourage you to check with the lab to see the range of sizes and products available and determine how you will be billed by the lab.
Fees
We charge a transaction fee on the total amount of each sale, minus any shipping or tax. This transaction fee applies to all orders, including self-fulfilled orders. We will assess the fee at the time of the sale and add it to your next month's PhotoShelter statement. Please note that transaction fees are separate from any fees assessed by your billing provider. The fee percentage is based on account tier:
Basic: 10%
Standard: 9%
Pro: 8%
Setting Up Self-Fulfilled Prints & Products
Creating your Print and Product List
1.Select "Sell" > " Self-Fulfillment "from the Navigation Bar.
2.Click the "Create New Print/Product" buttonto add a new item.
Print Vendor Network
3. Use the fields provided to create and describe your item. You should clearly indicate size in the Product Name (e.g. 8x10 Signed Print or 20x30cm Print) so buyers are informed of their options when shopping. If you plan to have a print lab fulfill your orders, you may want to see how the vendor describes their own products so you can use the same selling points to market yours.
4. Specify height and width (English units only) or indicate a custom size. This sizing is for internal use only and is not displayed to buyers. Custom size descriptions can be up to 20 characters long. This is useful if you prefer metric or special sizes (e.g. A4 or 30x20cm).
If the custom size field is used, the buyer will not be able to select his or her own crop when checking out. If you are creating a self-fulfilled item defined as a product (as opposed to a print), you may opt to define the images dimensions, but its not required in this case.
Note: Although height and width are not required if you specify a custom size, they are useful for ensuring proper sorting of the options. For instance, if you are offering an "A4" self-fulfill print in addition to standard EZ Prints sizes, entering the correct dimensions for your print in inches (in this case, 8.3 x 11.7) will place your print after "8x10" prints, but before "11x14" prints.
5. Lastly on this page, if you chose a print as your item type, you will indicate the finish options, which will be displayed to the buyer. These include:
Matte
Glossy
Lustre
Metallic
Art
Stretched Canvas
Watercolor
Keep in mind that each print size you'd like to offer must be created as a separate self-fulfilled product. However, you don't have to define a different product for each finish you want to offer -- just check off the boxes for all of the finishes you want to offer for that particular size, and your customers will see these as finish options when adding this print size to their cart.
6. Whenyou'vemade your selections, click the Continue to Shipping button. Follow the steps in the next section of this article to set up your shipping options.
Configuring Your Shipping Options
Because self-fulfilled products can vary in size and weight, you can create specific shipping options per item and location. If using a lab in the PVN, we highly recommend you contact them to find out more about their shipping options.
1. When setting your shipping options, the following fields must be filled out:
Country:You may create a separate shipping entry for each country you want to support, or you can choose "[All other countries]" to charge the same rate for all countries other than those you specifically indicate. Please note that if a customer attempts to purchase a self-fulfilled item in a country you haven't specified shipping options for, they will be unable to proceed with their purchase.
Method:Shipping vendors (e.g. FedEx) are listed, as well as more generic options, such as 2-day air.
Base Fee:The base fee is the initial fee for shipping the item. You can specify the fee for one item or for multiple items. For example, if the item is a signed 8x10 inch print, then you might allow buyers to purchase up to 10 prints with the base fee. But if the item is a book, you might only include one item given its heavier weight and thus greater shipping costs.
Additional Fees:If you want to charge a fee for shipping additional items (i.e. items over whats included in your base fee), you can do so here. For example, an extra $5.00 for every 10 items after whats included with the base fee.
Size Designation:This is an optional field to group shipping of items that all have the size you select. For example, you have a book with a shipping price of $10 for two items and a size designation of small, and a framed print with a shipping price of $15 for two items and a size designation of small - a customer who orders both will have the shipping grouped because the size designation is the same. They will pay the higher of the two fees.
2.If youd like, click the "Add Another Shipping Option" button to add more options. Otherwise, click the "Save" button whenyou'vefinalized your choices.
Now that you're back on the Self-Fulfilled Prints and Products page, you can change the order in which your items will display to buyers. You may choose to alter this sequence by dragging and dropping the products within the list -that way they appear on this page in the order in which they will be displayed on your website.
If you ever want to create a similar self-fulfilled print or product, you can click the "copy" link under the "Actions" column. Or if you want to delete a print or product offer, click the "delete" link.
Pricing Self-fulfilled Prints and Products
Once you've created your self-fulfillment prints and products, the next step is to create a Pricing Profile. Here are the steps:
1.Select "Sell" > "Pricing Profiles" from the Navigation Bar, and either click the green "Add Profile" button to create a new Prints and Products Pricing Profile or click one of your existing Prints and Products profiles.
2. Fill in the required fields.In the "Inventory & Prices" section, click the "+Add a Vendor" button and select "Self-Fulfilled/Print Vendor Network."
3.All of the self-fulfillment itemsyou'vecreated will appear, ready to be added to your Pricing Profile. In the blank "Price" fields provided next to each print/product name, enter the price at which youd like to offer that particular print/product (leave the field blank if you do not want to offer a particular option in this profile).
4. When you're finished setting your prices, click the "Save Pricing Profile" button at the bottom of the page.
5.Now that you have created or updated a Pricing Profile,you need to apply it to your galleries or imagesthat you want to make available for this particular self-fulfilled item. Check out our detailed Applying Pricing Profiles tutorial to learn more. This is the final step of the self-fulfillment setup process!
Selling Self-Fulfilled Prints & Products
You've set up and priced all your self-fulfilled prints and products -- what's next? And what happens after a purchase is made? Find out below.
1. When someone purchases a self-fulfilled item, you will be notified via email. The order will also appear in "Sell" > "My Sales" under "Pending Self Fulfillment" with a status of "Pending Fulfillment."
2.If you're fulfilling your print or product on your own, you can close it out byclicking on the invoice number, then clicking the "Complete Order" buttonat the bottom of the page. By default, this sends the buyer a shipment notification by email, but you can disable this by unchecking the "Email buyer shipment details" box. You can also choose to include a tracking number and/or other internal reference number.
Alternatively, you can forward your order to any lab in thePrint Vendor Network, at which point the fulfillment is placed in the hands of the selected vendor. For more on sending self-fulfilled orders to a lab from the Print Vendor Network, check out our detailed tutorial.
View ArticlePlace a slideshow of your images anywhere you have access to embed on the web
PhotoShelter allows you to embed slideshows of your galleries anywhere you like on the web -- your blog, your personal website, etc. (You must of course have access to the HTML wherever it is you wish to place your slideshow in order to actually embed the code we provide.)
Building and Embedding a Slideshow
1.From the Left Pane of yourImage Browser,select the galleryfor which you would like to grab slideshow code.
Note: You must choose a gallery whose visibility is set to "Everyone" (i.e. Who canseethis? Everyone).
2.With the appropriate gallery selected, look to the Right Pane andclick the share menu > "Embed as slideshow."
3.This will trigger a pop-up window in whichyou can set your slideshow presets:
4. Copy the "Embed Code" and paste it into the code on your site and you should be all set!
Note: This code is intended for embedding slideshows on external websites, not PhotoShelter websites.
View ArticleIn order for an image to be searchable from your website's Search Page or the global search tool on the PhotoShelter homepage, you must explicitly mark it as searchable. Marking an image as searchable also improves its chances of being indexed by a search engine like Google.
Note: The searchability of an image is completely separate from the visibility of the gallery in which it's contained. If you do not wish for images to be publicly accessible, we recommend keeping them unsearchable.
This distinction makes it possible for you to keep a tightly edited list of galleries in your portfolio, but still have your full archive available via search. On the flip side, this also allows you to have certain images viewable to anyone who visits your website, but not have these images visible via a global search.
Changing Image Searchability
1. From the Center Pane of your Image Browser, select the images that you'd like to make searchable (or not publicly searchable). If youd like to select all of the images within a gallery, click the Select All link at the top of the Center Pane.
2. Click the Actions drop-down menu and choose Make searchable/unsearchable. You'll then see a pop-up box in which you may choose the appropriate setting for your selection. Publicly searchable images are represented by a green magnifying glass icon, which appears beneath the image thumbnail in the Center Pane. Gallery Collection Display
Note: To make a single image searchable, select the image in the Center Pane and locate the quick action buttons in the Right Pane. Click the green magnifying glass icon to trigger the searchability.
Tip: To save some time, you may also set pricing and searchability for a set of images in the same step. Select the images to which you want to assign prices ( click here for the full pricing tutorial ), and when you're done organizing pricing, be sure to check Also make images searchable (in the lower left-hand corner of the window) before clicking "Submit."
Please reference this chart to make sure you have the correct settings applied to your images for the desired search results (this applies to search engines like Google or Bing):
Note: For the chart above, keep in mind that if your galleries have a visibility setting of Those with Permission or No One But Me, marking images as Searchable will allow those images to be Indexed by Google and other search engines.
Read more here about Listed vs. Unlisted.
Read more about SEO On-Page Factors here.
Searching within Galleries or Collections
If you have clients that have private gallery or collection access, and you want only those who have access to be able to search their galleries and collections, you do not need to mark the images as Searchable. Our responsive templates give you the option of turning on gallery and collection search boxes in the Archive side of your site.
This means when your clients access the gallery or collection they want to search in, they will be able to search within the gallery or collection without making the images publicly searchable to public search engines or even your sites main search engine.
To turn these options on for your entire archive:
1. In your Admin area, click on Website> Archive Page Settings.
2. Click the link for Gallery Display or, depending on which you want to enable search for. If you are enabling the collection search, it is recommended that you also turn on the gallery search.
3. Check the box next to Search Gallery Box or Search Collection Box depending on the page you chose in Step 2.
4. Click Save Settings. This will apply the box to all galleries or all collections in the Archive. Anyone with access to the gallery or collection will be able to search within it.
View ArticleBased in Eagan, Minnesota, White House Custom Colour (WHCC) is a full service, professional photographic and press printer, offering complete lines of photographic prints on professional papers, finishing services and press printed greeting cards, products, books & albums. Founded in 1977, WHCC has grown to become a one-stop digital printing solutions provider for professional portrait and wedding photographers worldwide. WHCC operates satellite photographic and press printing facilities in Dallas, Texas and Fresno, California.
Product List
Paper
Finishes
Color
Back Printing
Shipping
Product List
You can find all the prints and products you may offer through your PhotoShelter website if you choose to use WHCC as your integrated print vendor here. Please note the wholesale cost of each item on this list. As the seller, you are responsible for the wholesale costs of the individual prints and products your clients order. When you make a sale, we will assess these costs and charge you on WHCCs behalf on your next months PhotoShelter statement.
Paper
WHCC uses Kodak Professional Supra Endura VC Digital Paper for all available finishes: Glossy, lustre, and metallic.
Kodak Professional Supra Endura is a professional paper that provides amazing quality, outstanding longevity, and excellent durability in a color-managed digital workflow. It features vivid color, neutral tone scale, and excellent flesh tones, making it an excellent choice for portrait, wedding, and commercial applications.
Key Features:
Increased color gamut
Excellent flesh reproduction
Exceptional sharpness: type, graphics, images
Brilliant image qualityprint after print
Designed for pro labs using color-managed digital exposure systems
Finishes
WHCC will print images in one of three finishes -- Glossy, Lustre, or Metallic -- based on availability and your buyers selection. Please refer to the Print and Product pricing profile within your account for information as to which print sizes are offered in which finishes.
Glossyphotos are printed on coated paper with a very smooth, shiny reflective surface. Glossy finishes have a high-contrast appearance and look slick to the touch when not under glass. This finish has an excellent dynamic range and color - slightly more "pop" than the matte paper, though less noticeable once framed.
Photos will have a shiny finish.
Colors are vibrant.
Images are crisp and sharp (assuming the original photo was in focus).
Glossy finish does not produce a textured look when scanned and converted to digital.
Lustrepaper is the premier paper most preferred by portrait and wedding photographers and is considered more of a professional-grade paper. Lustre has a slight gloss with a subtle, often pearl-like texture. Lustre paper has a deeper color-saturization than matte, has a higher contrast, and is thicker than consumer paper.
Fingerprints and smudges are not as visible
Anti glare
Pro quality paper
Great for framing
Excellent for wedding photos
Metallicpaper is extremely durable and produces an almost chrome-like burnished appearance; photographers have described the look as chrome on paper. The glossy finish and metallic look of this paper will enable you to create prints with exceptional visual interest and depth. The proprietary laminate layers also increase the durability and tear resistance of the final print, increasing the opportunities for display applications.
Striking, distinctive, eye-catching metalliclook
Increased color gamut for rich impact and intense blacks to enhance print appeal
Exceptional sharpness, brightness, and color saturation
Optimized for digital printing
Color
Please refer to the WHCC website for the most updated information on making sure your images are optimized for the very best color output every time.
If you opt for color-correction of your files, you will be charged $0.75 per file per order (not per print). This means if an order contains 10 prints of the same image, youll be charged $0.75, whereas an order containing 10 prints of 10 different images, your fee for color correction services would be $7.50.
Back Printing
Back printing allows you to enter text which will be printed on the back of the image (e.g. "John Smith Photography"). When setting prices for WHCC prints and products, you will find the back printing option available as a free-form text field. In this field you may place whatever text you wish to be printed on the backs of your images.
There is no additional charge for back printing.
Shipping
To preserve your brand identity, WHCC does not include their own branding in their packaging to your clients.If you have provided your Sales Address in your Sales Settings, WHCC will print this on the shipping label.
When a client purchases a print to be fulfilled by WHCC, he or she will be able to choose from the following options.
For US shipments:
Economy, USPS (8x12 and smaller only): $3.50
Economy trackable, UPS SurePost (All sizes): $7.25
3 days or less (UPS 3 Day Select): $10.25
UPS Next Day Air Saver (2 day if Next Day Saver is not available): $19.95
For international shipments:
UPS Standard to Canada
FedEx to Canada: $15.50
USPS Priority Mail International (with tracking)
Shipping rates are calculated based on the chosen shipping method as well as the destination of the shipment.
View ArticleA long history in the photographic industry has given print lab Loxley Colour (based out of Glasgow, Scotland, UK) the ability to support professional imaging through excellence of service and a strong commitment to photographers. Through investment in modern equipment in a lab that is run with precision and attention to detail, theyve prided themselves on providing new and innovative products to their clients with a focus on showcasing photography at its best. Loxleys team puts forth a caring and personal service, along with meticulous attention to detail, in an effort to keep clients happy 100% of the time.
**All PhotoShelter members selling prints/products via Loxley Colour will be charged an additional 20% on all orders (shipping included) due to the VAT tax obligation. To cover this cost, you may choose to collect VAT from your buyers using our built-in tax table.
Product List
Paper & Finishes
Product Details
Color
Shipping
Product List
Below are the prints and products you may offer through your PhotoShelter website if you choose to use Loxley as your automated fulfillment print vendor. Please note the wholesale cost of each item on this list. As the seller, you are responsible for the wholesale costs of the individual prints and products your clients order. When you make a sale, you will be billed for the wholesale costs of the order on your next months PhotoShelter statement.
Loxley Colorwholesale print and product offerings can be viewed here.
Paper & Finishes
Photographic Prints
Loxley offers stunning, professional-grade digital prints on Fuji Professional DPII paper.
Fuji Professional DPII is a silver halide color paper designed exclusively for digital output. It yields high-image-quality digital prints that make it suitable for such professional uses as portrait or commercial photography.
Key features:
Vibrant Color Reproduction - Expanded color reproduction range with high saturation, ideally suited to commercial portraiture.
Pure Whites - Clearer, more distinct print images and sharper text quality.
Excellent Image Stability - Highest level of silver halide image stability for display.
Wide total range, producing high-quality prints with a rich textural quality.
Finish options include Gloss (high gloss finish with extra impact) and Lustre (the versatile, durable standard). Examples may be found in the Print Options tab here.
Gicle Prints
Gicle is the process of making fine art prints from a digital source using inkjet printing, with the specific translation of gicle being French for "spray". Perfect for feature images and fine art photography, Loxleys gicle prints retain tonality and hue on archival Hahnemhle paper that ensures longevity.
Finish options include Bamboo (warm-toned and smooth), Fine Art Pearl (bright white and pearly), Torchon (bright white, rough texture), and William Turner (matte watercolor). Examples of each may be found in the Print Options tab here.
Specific Product Details
Below you can find additional information about a number of unique Loxley products offered through PhotoShelter.
Acrylic Gallery Prints
Face-mounted acrylic product (6mm-deep frame) displays the image's vibrancy and depth with a razor-sharp focus. Perfect for gallery and exhibition prints.
Alumini Prints
Created using a unique process that transfers images to an aluminium surface, alumini prints are ideal, eye-catching wall art for your portraits, wedding images, and landscapes. High shine, gloss finish.
Color
Loxley Colour will print images in the sRGB color space. If a purchased image to be fulfilled by Loxley was uploaded to PhotoShelter in a color space other than sRGB, we will convert it for you before sending it to the lab for fulfillment. Please note we will never alter your original file.
If you are interested in learning more about Loxleys color management process and/or how to soft-proof your images for the best possible output, please refer to Loxleys color management documentation.
Loxley also offers an automated color correction option you may choose to enable for yourPhotoShelter print orders. This is recommended if you aren't color profiling every image, though it should be noted that color correction incurs an additional fee of 0.0025 per square inch.
Shipping
When a client purchases a print/product to be fulfilled by Loxley, he or she will be able to choose from the following options, depending on location.
Royal Mail First Class: 4.62
Ships to all EU countries
Small prints only (12x16 or smaller)
Royal Mail Airmail: 3.85
Ships worldwide (excluding UK, Scottish Highlands and Islands, Guernsey, Jersey, Isle of Man)
Small prints only (12x16 or smaller)
Royal Mail Airmail Tracked: 9.35
Ships worldwide (excluding all EU countries)
Small prints only (12x16 or smaller)
DPD Courier Small: 6.58
Ships to UK, France, Germany, Belgium, Luxembourg, Netherlands
Small prints only (12x16 or smaller)
DPD Courier: 10.94
Ships to all EU countries (excluding Southern Ireland) and Norway, Bosnia, Serbia, Iceland, Switzerland
DPD Pre 12 am
Ships to UK
UPS Tracked
Ships to USA, Canada, PR, Mexico and shipping zones 8 - 10
Shipping rates are calculated based on the chosen shipping method, as well as the destination of the shipment.
Note: Print orders are dispatched same day if received before1pmGlasgow time.Wall products have an in-lab processing time of five days, even if expedited shipping is ordered.
View ArticleEvery PhotoShelter member receives a personalized website address in the form of yourname.photoshelter.com. If you prefer to use your own custom domain, you can purchase a domain from a separate registrar (e.g. GoDaddy) and follow the steps below to point that domain to your PhotoShelter site. In this scenario, PhotoShelter would still be your website host, but your domain name would be registered elsewhere.
Read through the different goals listed below to see which one best fits you.
Goal #1: Primary Domain
Goal #2: Subdomain
FAQ
If you use GoDaddy or Network Solutions as your domain registrar, we have support articles dedicated to setting up a domain on those platforms. You can also refer to our registrar-specific information for additional tips.
Goal #1:I want my domain to be used primarily for reaching my PhotoShelter site
Your PhotoShelter site can be reached at both yourdomain.com and www.yourdomain.com
Follow these steps:
1. In your domain registrar account, create a CNAME record in the DNS settings. The CNAME record should include the following info:
Alias/host: "www"
Points to: custom.photoshelter.com (exactly as written, not your PhotoShelter address)
NOTE: If there is already a CNAME record in your domain registrar account with www as the alias, youll need to edit the existing record as opposed to creating a new record.
2. To ensure your domain works both with and without the www, create a forward/redirect in your domain registrar account. The forward should look like this: yourdomain.com forwards to https://www.yourdomain.com (yourdomain being whatever your actual domain name is).
NOTE: If given the option, do not use framing/masking, as this can cause problems with your website.
3. Once the CNAME record you created in step one has been saved, navigate to your PhotoShelter general settings page (Website > General Settings). In the Custom Domain field, enter your domain name (including the www) and click Save Settings.
contact support
If you receive an error message, it may be that you need to wait a bit longer for your CNAME record to propagate. Depending on the registrar, this can take anywhere from 30 seconds to 48 hours.
If the SSL status shows as In Process, that means the CNAME record was set up properly. It generally takes 5-20 minutes for the SSL certificate to generate (this is what ensures your domain is loaded over a secure connection). Once its active, your custom domain should successfully load to your PhotoShelter site.
Goal #2:I want my PhotoShelter site to be a subdomain
You have another site acting as the main landing page for your domain, but wish PhotoShelter to appear as a subdomain, such as archive.yourdomain.com or sales.yourdomain.com
Follow these steps:
1. In your domain registrar account, create a CNAME record in the DNS settings. The CNAME record should include the following info:
Alias/host: whatever youd like to come before your domain (e.g. archive or sales)
Points to: custom.photoshelter.com (exactly as written, not your PhotoShelter address)
2. Once the CNAME record you created in step one has been saved, navigate to your PhotoShelter general settings page (website > general settings). In the custom domain field, enter your subdomain (e.g. archive.yourdomain.com) and click save settings.
If you receive an error message, it may be that you need to wait a bit longer for your CNAME record to propagate. Depending on the registrar, this can take anywhere from 30 seconds to 48 hours.
If the SSL status shows as In Process, that means the CNAME record was set up properly. It generally takes 5-20 minutes for the SSL certificate to generate (this is what ensures your domain is loaded over a secure connection). Once its active, your custom subdomain should successfully load to your PhotoShelter site.
FAQ
I set up my CNAME properly, butI'mnot able to save it in PhotoShelter.
Changes to your website's domain can take several hours to fully update. Try again later. If it stillwon'tsave after 48 hours, to troubleshoot.
What if my registrar asks for an IP address? Can I use an A name/record?
A records rely on IP addresses and our IP addresses are subject to change at any time without notification. For this reason, we strongly recommend using a CNAME record.
What are nameservers, and do I have to worry about them?
Nameservers are what contain your DNS records, which are the records that tell a computer where to find your website. With the CNAME setup we recommend, youll want to use your domain registrars default nameservers.
I receive email at my domain. Will this affect it?
If youre currently using your registrars nameservers, there should be no change.If youre using an outside hosts nameservers,they'remost likely handling your email hosting as well. You would want to arrange for email hosting elsewhere; most registrars offer email hosting and would be willing to configure it for you. PhotoShelter does not provide email hosting.
What about SEO?
CNAMEs do not negatively impact search engine optimization (SEO). CNAMEs properly resolve to the canonical address, which is a fancy way of saying they do not confuse Google or other search engines.
Ive set up my CNAME, but some of my pages still have PhotoShelter in the address bar. Why is that?
Your custom domain can always be used as an entry point to your site, but due to security constraints, not all of your website pages can retain your custom domain. On site pages that may require billing info or a login, we must revert back to the yourname.photoshelter.com address for security purposes. This also ensures that the links will continue to work even if your custom domain lapsed for any reason.
What if I have more than one domain name that Id like to load to my PhotoShelter site?
We only support connecting one domain to your site through the recommended CNAME set up. In this case, youll want to choose which domain you want to be your primary domain and follow the CNAME setup instructions for that domain. For your additional domains, you can set up a forward/redirect in your domain registrar so that they redirect to your primary domain. When setting this up, be sure that you do not use forwarding/masking, as this can cause problems with your website.
Im seeing a your connection is not secure error message when I visit my site. What should I do?
This likely means that we were unable to generate your SSL certificate, which is what ensures your site loads securely over HTTPS. Typically this happens because your domain is not set up with the proper CNAME record pointing to custom.photoshelter.com. Review the steps above and make sure the appropriate record is set up in your domain registrar account.
View ArticleTo view basic website stats that PhotoShelter collects for you, see your Admin Area Member Homepage. For much more detailed analytics, follow the Google Analytics integration instructions below!
"Web analytics" refers to the collection and analysis of data about any given website. Once analytics code has been installed on your website, you can almost immediately start gathering very detailed information about who's visiting your site, what they're doing there, how long they're staying, and much more. Analytics data provides an unprecedented level of insight into what is and isn't working for site visitors, which can prove to be extremely valuable, particularly to those selling a product or service on their sites.
The goal of analytics is to give us a measurable baseline of activity on our website from which we can create data-driven decisions about our marketing activity.
There are many tools available online for capturing and reporting this data back to you, but Google Analytics is the industry standard we recommend. It's extremely thorough, constantly evolving, and totallyfreeof charge to its users!
Google Analytics installation is fairly straightforward, especially for most photographers' websites, which consist of a single domain and relatively few pages. However, the application requires you to implement "tracking code" into your website's code so that it can grab the data necessary to give you reports on your website's traffic and user navigation patterns.
We provide an easy way to integrate Google Analytics tracking code (or tracking code from any other provider) to your customized PhotoShelter pages. Please read through the below documentation for some guidance on getting started.
Google Analytics for Photographers Note: We cannot provide support on Google Analytics or Webmaster-related questions. Please use the Google forums or our forums to gain advice from other users.
Setting Up
Opt.A
Opt.B
Final Steps
Basics
Site Search
Goals
Funnel
Setting Up Google Analytics
1.Head to http://www.google.com/analytics and follow the registration instructions. If you already have a Google account for Gmail or any of their other services, you may use the same username and password to register for an Analytics account.
2.Once you're logged into your Google account,select Admin from the columnon the left-hand side of the screen.
3. Click the + New Account buttonon the left.You'll be prompted to name your account and enter the URL of the website you'd like to track. There are various approaches here concerning the URL you should use, so the next step depends on what type of setup you have. For further instructions, please choose from the following options, A or B, for the one that fits you best.
Option A:My customized PhotoShelter website stands alone; it is not integrated into another site.
Now please choose between the following two options:
Option 1:I do not use a CNAME for my PhotoShelter URL.
1.The URL you should enter is in this format: https://[yourlabel].photoshelter.com
**Note: You'll want to choose https:// from the website URL dropdown
You will also need toenter yourTime zoneandIndustry Category in this section.
2.Next, you'll see the option to indicate yourData Sharing Settings and click Get Tracking ID.
3. Then agree to the Terms and Conditions andclick the Create Account button.
4. Once you've set up your account, you will be provided with a tracking code. Copy this code.
5. Then head over to your PhotoShelter account andnavigate to the General Settings area by selecting Website from the Navigation Bar and thenclick General Settings from the left-hand side navigation. Scroll to the bottom of this page and locate the Google Analytics section -paste your code into the Analytics Code field.
Option 2: I use a CNAME (also known as a "vanity domain" or "custom domain") as an alias for my PhotoShelter URL.
1.The URL you should enter is in this format: http://[CNAME].yourdomain.com.
(So, if you've set up "www" as your CNAME, you'd enter www.yourdomain.com in the "Website's URL" field, as seen in the example on the right.)
2.As with option A1,you will need to enter yourTime zoneandIndustry Categoryandindicate yourData Sharing Settings.
3.Then agree to the Terms and Conditions andclick the Create Account button.
4.Once you've set up your account, you will be provided with tracking code, copy this code.
5. Then head over to your PhotoShelter account andnavigate to the General Settings area by selecting Website from the Navigation Barand thenclick General Settings from the left-hand side navigation.Scroll to the bottom of this page and locate the Google Analytics section -paste your tracking code into the Analytics Code field.
Option B:My customized PhotoShelter website is integrated into another site.
This means that you maintain a site with pages at that link out to your PhotoShelter pages. (Please see an example at http://manginphotography.com - when Search Archive link is clicked, his PhotoShelter environment opens.)
Please choose between the following two options:
Option 1: I would like to track all my traffic - to PhotoShelter and non-PhotoShelter pages - in one place.
The URL you should enter is in this format: http://www.yourdomain.com. You'll just need to make sure that you are selecting to track "multiple top level domains" as described in option A2 (instructions in the table above). This same tracking code should then be inserted on both all of your non-PhotoShelter pages, as well as your PhotoShelter pages (how to insert in manually customized PhotoShelter pages is described below).
Option 2: I don't care about tracking the other pages in my account (or I will track these separately) - I just want to track my PhotoShelter pages.
In this case, please refer to Option A1 above ("My customized PhotoShelter portfolio stands alone; it is not integrated into another site."), and follow the instructions from there. By doing this, you are essentially tracking your PhotoShelter site and your non-PhotoShelter pages as different websites.
Once you've set up your account, you will be provided with tracking code, which should look something like what is described in either option A1 or A2 above.
Final step for all scenarios
1.Copy the tracking code exactly as it appears in Google Analytics.
2.If you've selected a theme:Paste the Google code into the Analytics Code section of your PhotoShelter account, which is located in your Website Settings (selectWebsite > General Settings)
3.Click the Save Settings button and you're good to go!
Analytics Interpretation Basics
Like any set of data, there is no magic in interpretation. Analytics provides us with a baseline of activity from which we can experiment to alter the trend information.
You first need to collect at least one month of data before being able to truly establish trending. In the meantime, if you want to start getting your feet wet,we recommend the introductory steps/fields of inquiry:
Define a goal for what you want your visitors to do. (Sign up for an account? Make a purchase?)
Analyze your goal "funnel." How many people come close to reaching the goal you've set but then bail out? Where are they leaving in the process?
Study your audience and how they're finding your site. Where are your visitors referred from? How long are they staying? How many do you have? Where do they live?
Measure the effectiveness of your keywording. What are your visitors searching for? What are your top keywords? Are people searching for content you don't have?
How does featuring content on your homepage affect views?
Does different content drive better pageviews and time on site?
How have external promotions (e.g. blogs, editorial placement, Facebook, Twitter, etc.) altered historical traffic trends?
Did your free photo shoot that you bartered in exchange for publicity really generate any traffic?
Below is a very general overview of Google Analytics. For more information, we highly recommend checking out our free guide, Google Analytics for Photographers, which includes 10 ways to improve your photo business with analytics.
Dashboard
The dashboard gives us an overview of basic traffic patterns. Traffic on most sites typically yields a gently sloping curve during the week with peak traffic on some weekday, and decidedly lower traffic on the weekends. We should expect this pattern to recur unless we have some sort of promotional activity, as displayed below:
Your main goal in using Google Analytics should be to increase or maintain the main metrics on your website, with the ultimate goal of improving conversion. "Conversion" can be any outcome activity that you deem: calling you, e-mailing you, successful shopping cart checkout, etc.
Here are some of the major site usage metrics in Google Analytics about which you should know:
Visits
In marketing parlance, this is the size of your funnel and is important because the greater this absolute number, the more chance of conversion that you have. If you are driving less than 1,000 visits per month, you're probably not leveraging your website as effectively as you could.
Pages Per Visit
The more pages per visit, the more likely that you have an engaged visitor. You should strive to increase this number.
Average Visit Duration
Similar to pages per visit, Average Visit Duration is a good indication of how users are engaging with your websites content. A site with long, engaging articles would have a high average visit duration. But photography websites can also have high average visit duration if the content is compelling and the visitor can easily find new content.
% New Visits
Assuming that one of your goals is to continually build your audience, then % New Visits is a good way to monitor your sites overall rate of new visitors. Similar to Unique Visitors, % New Visits is simply looking at those users who didnt have a browser cookie set for your website and making it a percentage of your sites total number of visitors.
Setting Up Site Search
The Google Analytics Site Search option allows you to see what terms users are searching for on your website.
1.First, log into your Google Analytics account.Click Adminfrom the navigation bar andclick on your account, then the appropriate property(i.e. your website).
2.Once there, make sure you're on theProfiles tab. Below that,click the Profile Settings tab.
3.Scroll to the bottom of the page andselect the Do Track Site Search radio buttonin the Site Search section. Thenfill in the following fields:
Query parameter:I_DSC
Strip query parameters out of URL:Yes (check box)
Site search categories:No (don't check box)
4. Click the Apply button.Once you've saved the setting, you should begin to receive data in about 24 hours by going to the Content Site Search Report in your Google Analytics account.
Creating a Goal in Google Analytics
Unlike a straight portfolio site, PhotoShelter gives you e-commerce tools like the built-in shopping cart. Completion of a sale is a tangible goal that we can track through analytics. In this section, we'll show you how to track the following steps:
Adding items to the shopping cart
Confirming the contents of the car.
Entering shipping address (for physical fulfillments)
Entering shipping methods
Final confirmation and payment
1.First, log in to your Google Analytics account.Click Adminfrom the navigation bar and click on your account, then the appropriate property(i.e. your website).
2.Once there, make sure you're on theProfiles tab. Below that,click the Goals tab. Thenfill in the following information:
Goal Information:
Goal Name: Choose a name for this goal.
Active or Inactive: Select Active
Goal Type: URL Destination
Goal Details
Goal URL: \/cart\/success\/.*
Match Type: Regular Expression Match
Case Sensitive: No (do not check box)
Goal value: 0.0 (though you can assign this a value if desired)
Goal Funnel (check the "Use funnel" box and use the +Goal Funnel Step to add additional steps)
Step 1:
URL: \/cart\/($|index|\?.*)
Name:Cart Display
Step 2:
URL:\/cart/\shipping\/.*
Name:Shipping Info
Step 3:
URL:\/cart\/ship-method\/.*
Name:Shipping Method
Step 4:
URL:\/cart\/checkout\/.*
Name:Cart Confirm
3. Click the Save button.
Viewing the Funnel Visualization
Once you've set up your goal and funnel, you can view it in your Google Analytics Reports.Click Standard Reporting from the navigation bar the top of the page. In the left-hand side navigation, click Conversions Goals Funnel Visualization.
The funnel visualization will show you how many people are entering the funnel and what percentage is converting at any given point. This data is instructive in understanding your conversion rates.
For example, if your site attracts 1,000 visitors per month and 10 visitors buy an image, your conversion is 1 percent. If you want to double your sales, then you need 2,000 visitors per month or increase your conversion rate to 2 percent. This provides a very quantifiable way to construct marketing goals and understand how you need to scale your business.
For more information on setting up goals and funnels, and on Google Analytics in general, please see our guide.
View ArticleAdoramaPix started out as the one-hour photo lab for Adorama Camera over 10 years ago and quickly became the go-to lab for film processing in New York. Devoted exclusively to the digital image, they have seven Noritsu 34PRO digital printers, which are designed for professional photofinishers. AdoramaPix aims to please clients with the highest possible quality prints and the best prices around. All orders printed by AdoramaPix are inspected by QA professionals prior to shipping.
Product List
Paper
Finishes
Color
Back Printing
Shipping
Products
Below are the prints and products you may offer through your PhotoShelter website if you choose to use AdoramaPix as your automated fulfillment print vendor. Please note the wholesale cost of each item on this list. As the seller, you are responsible for the wholesale costs of the individual prints and products your clients order. When you make a sale, we will assess these costs, and charge you on Adoramas behalf on your next months PhotoShelter statement.
AdoramaPix wholesale print and product offerings can be viewed here.
Paper
AdoramaPix uses Kodak Endura paper for all available finishes: Glossy, matte, lustre, and metallic.
Kodak Endurapaper is a workhorse of a paper, and it's robust. It features soft/smooth flesh-tone reproduction and enhanced highlight and shadow detail. The paper's moderate contrast and pleasing color saturation work well in a variety of photographic applications from portraits and weddings to commercial shoots. Since its inception, KODAK PROFESSIONAL ENDURA Paper Imaging Emulsion Technology has become Kodak's standard for photographic image output.
Technical specifications for Kodak Endura paper can be found here.
Key Features:
Realistic color saturation and color accuracy
Vibrant greens, blues, magentas, and reds
Natural-looking whites
Neutral tone scale from highlights to shadows
Consistent print quality from digital printers
State-of-the-art image longevity (100 years before noticeable fading in typical home display and 200 years dark storage under the most common storage conditions)
Excellent reproduction of skin tones with neutral flesh reproduction from highlights to shadows
Finishes
AdoramaPix will print images in one of five finishes: Glossy, Matte, Lustre, or Metallic.Please refer to the Print and Product pricing profile within your account for information as to which print sizes are offered in which finishes.
Glossyphotos are printed on coated paper with a very smooth, shiny reflective surface. Glossy finishes have a high-contrast appearance and look slick to the touch when not under glass. This finish has an excellent dynamic range and color - slightly more "pop" than the matte paper, though less noticeable once framed.
Photos will have a shiny finish.
Colors are vibrant.
Images are crisp and sharp (assuming the original photo was in focus).
Glossy finish does not produce a textured look when scanned and converted to digital.
Mattefinishes have a very smooth, non-glare surface. Matte finishes have a lower contrast when printed and are often used to enhance the texture of a print.
Fingerprints and smudges are not as visible.
Works very well with black-and-white photographs.
Glare is significantly reduced with matte-finish prints.
Lustrepaper is the premier paper most preferred by portrait and wedding photographers and is considered more of a professional-grade paper. Lustre has a slight gloss with a subtle, often pearl-like texture. Lustre paper has a deeper color-saturization than matte, has a higher contrast, and is thicker than consumer paper.
Fingerprints and smudges are not as visible
Anti glare
Pro quality paper
Great for framing
Excellent for wedding photos
Metallicpaper is extremely durable and produces an almost chrome-like burnished appearance; photographers have described the look as chrome on paper. The glossy finish and metallic look of this paper will enable you to create prints with exceptional visual interest and depth.
Striking, distinctive, eye-catching metallic look
Increased color gamut for rich impact and intense blacks to enhance print appeal
Exceptional sharpness
Optimized for digital printing
Color
AdoramaPix will print images in the sRGB color space. If a purchased image to be fulfilled by Adorama was uploaded to your archive in a color space other than sRGB, we will convert it for you before sending it to the lab for fulfillment. Please note we will never alter your original file.
If you are interested in soft-proofing your images for the best possible color management, you may download Adoramas ICC Profile.
AdoramaPix also offers an automated color correction option you may choose to enable for your PhotoShelter print orders. This is recommended if you aren't color profiling every image.
Back Printing
Back printing allows you to enter text which will be printed on the back of the image (e.g. "John Smith Photography"). When setting prices for Adorama prints and products, you will find the back printing option available as a free-form text field. In this field you may place whatever text you wish to be printed on the backs of your images.
Shipping
Currently, AdoramaPix does not white label orders. The AdoramaPix name will be listed on all exterior packaging and interior packing slips.
When a client purchases a print to be fulfilled by Adorama, he or she will be able to choose from the following list of generic shipping options. Adorama will then selectthe best courier that will deliver your buyer's order most efficiently based on the estimated transit time.
Methods, transit times (after processing) and rates are as follows:
Method
Product Type
Rate
Economy Shipping
Prints
$6.95
Economy Shipping
Metal
$9.49
2 Day Air
Prints
$17.95
2 Day Air
Metal
$17.95
1 Day Air
Prints
$25.95
1 Day Air
Metal
$36.65
Adorama Forums Note: AdoramaPix will ship 24x36 prints and larger rolled. Anything smaller will ship flat.
A Note on Die-Cut Wallet Prints
A "Die-Cut Wallet" print will display four copies of the same image on a 5x7 sheet, each individual image with rounded corners. Due to these rounded corners, the edges of each image will usually be cropped " around all four sides.
Please refer to thefor more detailed information as to how Die-Cut Wallets are handled.
View ArticleAn Image Package is a bundle of prints, products, and/or downloads that you can group together and sell for one set price. Theyre a great way to make the ordering and selection process a bit simpler for your clients, offering them a bundle of items out of a single gallery.
When creating image packages, keep in mind that they can only be applied to a single gallery containing less than 1000 images. Your clientswon'tbe able to choose photos that live in different galleries, so plan to structure your galleries accordingly.
There are two steps to getting your image packages ready for your clients to use:
Creating Image Packages
Pricing Image Packages
Creating Image Packages
1. To get started, select "Sell" > " Image Packages " from the Navigation Bar and click the "Create New Package" button.
help resource
2.Enter a name for your package, a description, and an optional SKU number. Be sure to note whether or not the image package contains a single image of the buyers choice to be purchased in a variety of print sizes and forms, or if the package allows the buyer to select multiple images from a gallery. If you opt to offer different images, the buyer will be able to browse through a gallery and select which images they want. Please note that image packages can only be assigned to galleries containing less than 1000 images.
3. Whenyou'vefilled out the above fields, click the "Add Products" button. This will trigger a pop-up box in which you can choose the prints and/or download options you wish to include in your package. Note the shortcut links at the top which allow you to skip to the integrated print labs offerings OR your self-fulfilled products.
4.Click the checkbox next to the item(s) you want to offer, then click the blue "Add Products" link at the bottom of the window. Youre welcome to include products from more than one vendor in a single package, but please be advised that this requires multiple shipments, meaning your buyer will pay multiple shipping costs.
5.Next, enter the quantities of each print, product or download youd like to offer as part of the package.
6.Once finished, click the green "Save Package" button.
Pricing Image Packages
Onceyou'vecreated an Image Package, youll need to add your pricing before your clients can checkout. If you'd like to offer multiple package options in one gallery, you should price each image package in a single Pricing Profile. Only one Image Package Pricing Profile may be applied to an image.
Here are the steps:
1.After creating your package, click the "Save Package" button. In the window that appears, choose whether you would like to create a new pricing profile or use an existing pricing profile (if you use an existing pricing profile, it must be an Image Package profile). You can also access this area of your account by navigating to "Sell" > " Pricing Profiles."
2.Choosing Create new pricing profile will allow you to add a new Image Package Pricing Profile, wherein you can configure your profile settings and set your pricing. Give your profile a name, set your crop preferences, then assign your package pricing at the bottom of the page. For more information on the crop options, refer to this article.
3.If you choose to use an existing Pricing Profile for your Image Package, enter the amount youd like to charge next to the name of the package.
4. After you've created a Pricing Profile, you need to apply it to your galleries or images that you want to be available for package sales. Check out our detailed Applying Pricing Profiles tutorial to learn more.
You can refer to this designed specifically for image buyers wherein this workflow is spelled out in detail. Though we always encourage you to try the purchasing process from your clients perspective (log out of your own PhotoShelter account before doing so!) the section on packages should give you a good idea as to exactly what your clients will see when selecting and purchasing a package from your site.
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