RapidSOS Culture | Comparably
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RapidSOS creates technology that protects lives by empowering faster, smarter emergency response. read more
EMPLOYEE
PARTICIPANTS
43
TOTAL
RATINGS
584

RapidSOS Company Culture

RapidSOS Culture

This score is derived from employee ratings & reviews
Choice Employer
A+
4.7/5

Top Rated Culture Dimensions

RapidSOS CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Michael Martin RapidSOS' CEO
Michael Martin
89 /100

Diversity at RapidSOS

Top 10%Top 10% of Similar Size Companies on Comparably
A

Diverse employees at RapidSOS have rated Meetings, Team, and Work Culture as the highest categories they have scored

Women at RapidSOS

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Women at RapidSOS have rated Team, Manager, and Meetings as the highest categories they have scored

RapidSOS eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 5%Top 5% of Similar Size Companies on Comparably

Recommend to a Friend?

74

RapidSOS employees are 74% more likely to recommend RapidSOS as a great place to work

80%Promoters
14%Passives
6%Detractors

Working at RapidSOS

Working at RapidSOS is rated highly by 43 employees, across various culture dimensions. RapidSOS employees are most satisfied about CEO Rating, Environment, and Executive Team categories, putting RapidSOS’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 5% compared to other companies in New York. See below in detail how working at RapidSOS was rated by employees.

Overall Company Culture at RapidSOS

A+

Overall Company Culture at RapidSOS is rated A+

Last updated today

Top
5%

RapidSOS ranks in the Top 5% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 43 Employees

View Results
0
20
40
60
80
100
HR
91
HR91
Engineering
86
Engineering86

RapidSOS Employee Reviews

Out of 87 RapidSOS employee reviews, 100% were positive.

100%
0%
Positive Reviews100%
Constructive Feedback0%

Positive Reviews From RapidSOS Employees

  • What did you like most about the interview process?
    Live tests and assessments during interview.
  • What makes you most happy at work?
    Experimenting with new integrations and leaning.
  • What is most positive about the culture and environment at your company?
    New developments, regular meetings and brain storming.

RapidSOS Company Information

RapidSOS Company Overview

RapidSOS creates technology that protects lives by empowering faster, smarter emergency response.

RapidSOS was founded in 2012 and its current CEO is Michael Martin. Since its inception 14 years ago, RapidSOS has grown to 235 employees.

RapidSOS Mission, Vision & Values

RapidSOS Mission Statement

In partnership with public safety officials, RapidSOS built the world’s first intelligent safety platform to securely link data from connected devices and sensors directly to first responders during emergencies. The platform provides intelligent, real-time data to first responders to support a faster and smarter emergency response.

RapidSOS Values

  • Pioneering
  • Purpose over Pride
  • Trust and Safety
  • Urgency
Headquarter3 Park Ave
New York City, NY 10016
United States of America
Websitewww.rapidsos.com
Founding Date2012
Company StatusPrivate
Jobsrapidsos.com/careers/
Social Sites
  • Meet the Team
  • 2018 company offsite

RapidSOS Employees

RapidSOS has 235 employees. 43 employees at RapidSOS have reviewed RapidSOS across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.

Overall, the 43 RapidSOS employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at RapidSOS are pleased with their total compensation at RapidSOS, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at RapidSOS are extremely happy with their team. 43 Participants grade the quality of their coworkers an A+. The majority believe the meetings at RapidSOS are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at RapidSOS believe the environment at RapidSOS is positive. Most Participants believe the pace of work at RapidSOS is extremely fast. About 28% of the employees at RapidSOS work 8 hours or less.

Overall, the employees at RapidSOS are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining RapidSOS - Employee Onboarding

The prevailing opinion from employees about joining RapidSOS is that the company was prepared on their first day. RapidSOS employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

RapidSOS KPIs and OKRs

At RapidSOS 33% of employees think their department KPIs and OKRs are clear. Employees’ understanding of RapidSOS' KPIs and OKRs is essential for its success. Out of 4 RapidSOS employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.

AnswerPercent
Yes75%
No25%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes33%
No67%
Are the KPIs/OKRs for your department clear?

RapidSOS CEO & Leadership

RapidSOS CEO - Michael Martin

Michael Martin RapidSOS' CEO
89 /100

Michael’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in New York. RapidSOS’s CEO is highly regarded especially by employees in the Engineering department, employees with 6 to 10 Years experience, and employees with the company for Less than 1 Year. However, employees with Over 10 Years experience, Caucasian employees, and Male employees have a less favorable view of the CEO and believe there is room for improvement. Under Martin’s leadership, RapidSOS employee respondents are most happy about their Environment and the company’s Executive Team. Professional Development and Compensation are two areas, according to respondents, where RapidSOS could stand to see real improvement.

RapidSOS Leadership

The RapidSOS Executive Team is rated an “A+” and led by CEO Michael Martin, Chief of Staff & VP of Operations Michelle Cahn, and COO José Mejía

  • Michael Martin  CEO / President

    Michael Martin CEO / President

    Michael Martin serves as the CEO / President of RapidSOS.

  • Michelle Cahn Chief of Staff & VP of Operations

    Michelle Cahn serves as the Chief of Staff & VP of Operations of RapidSOS.

  • José Mejía COO

    José Mejía serves as the COO of RapidSOS.

  • Indranil Chatterjee CRO

    Indranil Chatterjee serves as the CRO of RapidSOS.

  • Jessica Reed VP of Strategy and Global Partnerships

    Jessica Reed serves as the VP of Strategy and Global Partnerships of RapidSOS.

  • Kristen Donnino VP of Product

    Kristen Donnino serves as the VP of Product of RapidSOS.

  • Drew Jacob Head of Finance

    Drew Jacob serves as the Head of Finance of RapidSOS.

  • Rebecca Scharfstein VP of People

    Rebecca Scharfstein serves as the VP of People of RapidSOS.

  • Martin Minnoni Head of Data Science

    Martin Minnoni serves as the Head of Data Science of RapidSOS.

RapidSOS Salaries

How much does RapidSOS pay?

How much do people at RapidSOS get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at RapidSOS is $119,137, or $57 per hour, while the estimated median salary is $126,101, or $60 per hour.

At RapidSOS, the highest paid job is a General Counsel at $248,053 annually and the lowest is an Admin Assistant at $53,162 annually. Average RapidSOS salaries by department include: Product at $137,747, Sales at $229,210, Customer Support at $70,935, and Legal at $248,054. Half of RapidSOS salaries are above $126,101.

27 employees at RapidSOS rank their Compensation in the Top 20% of similar sized companies in the US (based on 84 ratings) while 27 employees at RapidSOS rank their Perks And Benefits in the Top 15% of similar sized companies in the US (based on 29 ratings).

Last updated months ago.

1st Percentile
$76k
$76k1st Percentile
17th Percentile
$101k
$101k17th Percentile
33rd Percentile
$120k
$120k33rd Percentile
50th Percentile
$187k
$187k50th Percentile
67th Percentile
$243k
$243k67th Percentile
83rd Percentile
$266k
$266k83rd Percentile
100th Percentile
$332k
$332k100th Percentile
$119,137*
Average Compensation
$126,101*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

RapidSOS Salaries by Department

Explore RapidSOS Salaries

Diversity & Inclusion at RapidSOS

Diverse employees at RapidSOS score the company 86/100 across various culture categories, placing RapidSOS in the Top 10% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at RapidSOS across various culture dimensions.

We seek to embody an ethos of diversity, equity, and inclusion that touches all aspects of the employee experience at RapidSOS. At RapidSOS, we aim to engage in conversations about diversity, equity, and inclusion (DEI) as we re-envision how technology and public safety can come together to transform the 911 landscape and create a safer, more equitable society. The core principle that unites and drives everyone in the RapidSOS community – team members, partners, and customers alike – is a commitment to protecting lives. ,,We focus on building a world-class organization that leads by example and sets the standard for greater diversity, equity, and inclusion in the public safety industry.,,The goal of our hiring process is to attract the best talent effectively and efficiently. This is critically important: in order to continue to grow, maintain a strong culture, and achieve our mission, we need to attract, retain, and develop high quality, mission-aligned, and diverse talent. At RapidSOS, our interview process is designed to be as inclusive and holistic as possible. We look for individuals who will be “culture adds,” bringing fresh perspectives and ideas to the table. ,,RapidSOS is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. RapidSOS is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected].

Ranked Culture the Highest

Women 91/100
Department - HR
Men 86/100
Department - Engineering
Diverse Employees 85/100
Tenure - Less Than 1 Year

Ranked Culture the Lowest

Women N/A/100
Men 85/100
Tenure - Less Than 1 Year
Diverse Employees N/A/100

RapidSOS Perks & Benefits

At RapidSOS, we strive to take care of our employees so that they can focus on what matters most: building a world-class organization committed to saving lives every day. Our ever-evolving perks & benefits program is designed to be competitive in the market, as well as target the unique needs and desires of our employees. Traditional benefits include health insurance, dental/vision plans, a 401(k) program, and parental leave, in addition to unlimited PTO for folks to recharge. We also encourage employees to participate in our physical/mental wellness programs along with our professional development programming.

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus
  • Employee Stock Purchase Plan

Office Perks

  • Free Food
  • Company Social Outings
  • Work From Home Policy

RapidSOS PTO

RapidSOS' PTO and Vacation policy typically gives unlimited days off a year. Paid Time Off is RapidSOS' most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. RapidSOS' benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy50%
Office Meals50%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo50%
$1000 -$1500/mo50%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

RapidSOS Careers

RapidSOS Jobs

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Overview of Candidates Interested in RapidSOS on Comparably

Candidates By Department

Engineering
100%

Candidates By Location

New York City
50%
Bellevue
50%

Frequently Asked Questions regarding RapidSOS

What is RapidSOS address?

RapidSOS location is at 3 Park Ave

Who is the CEO of RapidSOS?

RapidSOS CEO is Michael Martin, their score by employees is 89

What is RapidSOS eNPS?

The eNPS for RapidSOS is 74

What is the salary for Senior Product Manager in RapidSOS?

Senior Product Manager average salary in the US is 141k

What are the salaries in the Engineering in RapidSOS?

The average salaries for Engineering in RapidSOS is 129k

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