HR or Marketing?Claim Your Free Employer Account
Ruby Company Culture
Ruby Culture
This score is derived from employee ratings & reviews3.9/5
Ruby's Overall Culture is rated B
Top Rated Culture Dimensions
CEO Rating
A+Team
ARetention
BWork Culture
BeNPS
BRuby CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Kate Winkler
87 /100
See More
Diversity at Ruby
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at Ruby
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterRuby eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 30%Top 30% of Similar Size Companies on Comparably
Recommend to a Friend?
22
Ruby employees are 22% more likely to recommend Ruby as a great place to work
| 44% | Promoters |
|---|---|
| 34% | Passives |
| 22% | Detractors |
Working at Ruby
Working at Ruby is rated average by 13 employees, across various culture dimensions. Ruby employees are most satisfied about CEO Rating, Team, and Retention categories, putting Ruby’s culture in the Top 30% compared to similar sized companies on Comparably and in the Top 30% compared to other companies in Portland. See below in detail how working at Ruby was rated by employees.
Overall Company Culture at Ruby
B
Overall Company Culture at Ruby is rated B
Last updated months ago
Top
30%
Ruby ranks in the Top 30% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterRuby Employee Reviews
Out of 6 Ruby employee reviews, 80% were positive. The remaining 20% were constructive reviews with the goal of helping Ruby improve their work culture.
| Positive Reviews | 80% |
|---|---|
| Constructive Feedback | 20% |
Positive Reviews From Ruby Employees
- What is most positive about the culture and environment at your company?Everyone is accepted for who they are.
- What are some of the best things about your team?They are friendly, hard workers.
- What is the best part about your compensation package?The coverage is fantastic and affordable
Ruby Company Information
Ruby Company Overview
At Ruby, we provide small businesses with the services, products, and analytics they need to manage customer interactions and deliver exceptional experiences in the digital world.
Ruby Mission, Vision & Values
Ruby Mission Statement
We make a promise to our customers to view every call and online chat as an opportunity to create an exceptional customer experience that helps them win business.
Ruby Vision Statement
Ruby is Where Human Connections Power Small Business Growth
Ruby Values
- Foster happiness
- Practice wowism
- Create community
- Innovate
- Grow
| Headquarter | 805 SW Broadway #900 Portland, OR 97205 United States of America |
|---|---|
| Website | www.ruby.com |
| Founding Date | 2003 |
| Tel | 8666117829 |
| Company Status | Private |
| Social Sites |
Ruby Competitors
Ruby competitors include Jobcase, LiveAnswer, and Posh. Ruby ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Ruby compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Ruby Employees
13 employees at Ruby have reviewed Ruby across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 13 Ruby employees give their leadership a grade of B, or Top 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Ruby are not very pleased with their total compensation at Ruby, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Ruby are extremely happy with their team. 13 Participants grade the quality of their coworkers an A. The majority believe the meetings at Ruby are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Ruby believe the environment at Ruby is positive. Most Participants believe the pace of work at Ruby is extremely fast. About 60% of the employees at Ruby work 8 hours or less, while 20% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Ruby are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Ruby - Employee Onboarding
The prevailing opinion from Comparably users in Portland about their company is that it was somewhat prepared on their first day. Portland employees concluded that their overall onboarding experience was positive. 65% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Ruby KPIs and OKRs
Employees’ understanding of Ruby's KPIs and OKRs is essential for its success. Out of 1 Ruby employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Ruby CEO & Leadership
Ruby CEO - Kate Winkler
87 /100
Ruby’s CEO Kate Winkler started in this role in 2019. Kate’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Portland. Compared to Ruby’s competitors, Kate Winkler ranks right above Jobcase CEO Frederick Goff. Under Winkler’s leadership, Ruby employee respondents are most happy about their Team and the company’s Retention. Perks And Benefits and Manager are two areas, according to respondents, where Ruby could stand to see real improvement.
Ruby Leadership
The Ruby Executive Team is rated a “C” and led by CEO Kate Winkler, Chief Product and Technology Officer Katharine Nester, and VP of Engineering Steve Severance
Kate Winkler CEO / President
Kate Winkler serves as the CEO / President of Ruby.
Jace Thompson CFO
Jace Thompson serves as the CFO of Ruby Receptionists. Jace started at Ruby Receptionists in January of 2017. Jace... read more
Katharine Nester Chief Product and Technology Officer
Katharine Nester serves as the Chief Product and Technology Officer of Ruby Receptionists. Katharine started at Ruby... read more
Molly Moore Chief Marketing Officer
Molly Moore serves as the Chief Marketing Officer of Ruby Receptionists. Molly started at Ruby Receptionists in December... read more
Steve Severance VP of Engineering
Steve Severance serves as the VP of Engineering of Ruby Receptionists. Steve started at Ruby Receptionists in November... read more
Stephanie Weber Chief Operating Officer
Stephanie Weber serves as the Chief Operating Officer of Ruby Receptionists. Stephanie started at Ruby Receptionists in... read more
Keith Nelson SVP Infrastructure
Keith Nelson serves as the SVP Infrastructure of Ruby Receptionists. Keith currently resides in the Portland, Oregon... read more
Diana Stepleton VP, Partner Engagement
Diana Stepleton serves as the VP, Partner Engagement of Ruby Receptionists. Diana currently resides in the Portland,... read more
Emiley Oster Vice President of Sales
Emiley Oster serves as the Vice President of Sales of Ruby Receptionists. Emiley currently resides in the Portland,... read more
Ruby Salaries
How much does Ruby pay?
How much do people at Ruby get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Ruby is $117,263, or $56 per hour, while the estimated median salary is $121,189, or $58 per hour.
At Ruby, the highest paid job is a General Counsel at $213,226 annually and the lowest is a CS Rep at $43,958 annually. Average Ruby salaries by department include: Customer Support at $44,661, Engineering at $146,023, Sales at $147,086, and Finance at $78,809. Half of Ruby salaries are above $121,189.
5 employees at Ruby rank their Compensation in the Bottom 40% of similar sized companies in the US (based on 14 ratings) while 5 employees at Ruby rank their Perks And Benefits in the Bottom 20% of similar sized companies in the US (based on 5 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $67k | $67k | 1st Percentile |
17th Percentile $95k | $95k | 17th Percentile |
33rd Percentile $116k | $116k | 33rd Percentile |
50th Percentile $168k | $168k | 50th Percentile |
67th Percentile $212k | $212k | 67th Percentile |
83rd Percentile $265k | $265k | 83rd Percentile |
100th Percentile $270k | $270k | 100th Percentile |
$117,263*
Average Compensation
$121,189*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Ruby Salaries by Department
Diversity & Inclusion at Ruby
The Diversity score provides insights into how diverse employees feel and rate their work experience at Ruby across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Ruby Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Gym Membership / Reimbursement
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
Office Perks
- Work From Home Policy
- Unique Office Space
Ruby PTO
Ruby's PTO and Vacation policy typically gives 10-15 days off a year. Ruby's benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Ruby Careers
Ruby Jobs
No Recent Jobs found for Ruby on Comparably
Mark that you are interested and we will alert you when there are new positions available listed on Comparably
Let Ruby Know You Want To Work There
Overview of Candidates Interested in Ruby on Comparably
Candidates By Department
All Industries | 100% |
|---|
Candidates By Location
Houston | 100% |
|---|
Frequently Asked Questions regarding Ruby
What is Ruby address?
Ruby location is at 805 SW Broadway #900
Who is the CEO of Ruby?
Ruby CEO is Kate Winkler, their score by employees is 87
What is Ruby eNPS?
The eNPS for Ruby is 22
What is the salary for Group Product Manager in Ruby?
Group Product Manager average salary in the US is 168k
What are the salaries in the Marketing in Ruby?
The average salaries for Marketing in Ruby is 116k
×