Satmetrix brings the power of NPS(R) to customer experience management, to help increase customer lifetime value (CLV) and drive growth. read more
Satmetrix Company Culture
Satmetrix Culture
This score is derived from employee ratings & reviewsN/A
Rate Your Company
Top Rated Culture Dimensions
CEO Rating
A+Leadership
BExecutive Team
BWork Culture
C+Retention
DSatmetrix CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Richard Owen
85 /100
See More
Diversity at Satmetrix
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at Satmetrix
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterSatmetrix eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Recommend to a Friend?
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWorking at Satmetrix
Overall Company Culture at Satmetrix
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterSatmetrix Employee Reviews
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterSatmetrix Company Information
Satmetrix Company Overview
Satmetrix brings the power of NPS(R) to customer experience management, to help increase customer lifetime value (CLV) and drive growth.
| Headquarter | 3 Twin Dolphin Dr., Suite 225 Redwood City, CA United States of America |
|---|---|
| Website | www.satmetrix.com |
| Founding Date | 1997 |
| Tel | (888) 800-2313 |
| Company Status | Private |
Satmetrix Competitors
Satmetrix competitors include SoGoSurvey, theScore, Inc., and CLARABRIDGE, INC.. Satmetrix ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Satmetrix compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Satmetrix Employees
5 employees at Satmetrix have reviewed Satmetrix across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 5 Satmetrix employees give their leadership a grade of B, or Top 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Joining Satmetrix - Employee Onboarding
The prevailing opinion from Comparably users in San Francisco about their company is that it was very prepared on their first day. San Francisco employees concluded that their overall onboarding experience was positive. 78% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Satmetrix KPIs and OKRs
At this moment no Satmetrix employees have provided insight into whether or not they clearly understand Satmetrix's KPIs and OKRs.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Satmetrix CEO & Leadership
Satmetrix CEO - Richard Owen
85 /100
Richard’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in San Francisco. Compared to Satmetrix’s competitors, Richard Owen ranks right above SoGoSurvey CEO Hamid Farooqui. Under Owen’s leadership, Satmetrix employee respondents are most happy about their Leadership and the company’s Executive Team. Retention is one area, according to respondents, where Satmetrix could stand to see real improvement.
Satmetrix Leadership
The Satmetrix Executive Team is rated a “B” and led by CEO Richard Owen, Chief Operating Officer Brian Curry, and VP, Research and Consulting Laura Brooks
Richard Owen CEO / President
Richard Owen serves as the CEO / President of Satmetrix.
Brian Curry Chief Operating Officer
Brian Curry serves as the Chief Operating Officer of Satmetrix. Brian started at Satmetrix in August of 2015. Brian... read more
Laura Brooks VP, Research and Consulting
Laura Brooks serves as the VP, Research and Consulting of Satmetrix. Laura currently resides in the San Francisco Bay... read more
Satmetrix Salaries
How much does Satmetrix pay?
How much do people at Satmetrix get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Satmetrix is $123,869, or $59 per hour, while the estimated median salary is $145,960, or $70 per hour.
At Satmetrix, the highest paid job is a Director of Engineering at $185,632 annually and the lowest is a CS Rep at $56,431 annually. Average Satmetrix salaries by department include: Marketing at $187,503, HR at $108,008, Business Development at $108,940, and Sales at $276,516. Half of Satmetrix salaries are above $145,960.
2 employees at Satmetrix rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 4 ratings) while 1 employee at Satmetrix ranks their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 1 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $83k | $83k | 1st Percentile |
20th Percentile $112k | $112k | 20th Percentile |
40th Percentile $146k | $146k | 40th Percentile |
60th Percentile $210k | $210k | 60th Percentile |
80th Percentile $249k | $249k | 80th Percentile |
100th Percentile $343k | $343k | 100th Percentile |
$123,869*
Average Compensation
$145,960*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Satmetrix Salaries by Department
Diversity & Inclusion at Satmetrix
The Diversity score provides insights into how diverse employees feel and rate their work experience at Satmetrix across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Satmetrix PTO
Satmetrix PTO policy is a critical component of the benefits package offered to employees.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Satmetrix Careers
Satmetrix Jobs
No Recent Jobs found for Satmetrix on Comparably
Mark that you are interested and we will alert you when there are new positions available listed on Comparably
H1B Visa
In 2019, Satmetrix applied for 1 H1B visas.
Work Permit Application Outcome
1
Total Applied
H1B Applications Outcome
- 0% Granted ( out of 1)
- 0% Denied ( out of 1)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 1)
- 100% Certified-Withdrawn Application was approved but later withdrawn by employer (1 out of 1)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Satmetrix Know You Want To Work There
Overview of Candidates Interested in Satmetrix on Comparably
Candidates By Department
All Industries | 100% |
|---|
Candidates By Location
San Francisco | 100% |
|---|
Frequently Asked Questions regarding Satmetrix
What is Satmetrix address?
Satmetrix location is at 3 Twin Dolphin Dr., Suite 225
Who is the CEO of Satmetrix?
Satmetrix CEO is Richard Owen, their score by employees is 85
What is Satmetrix eNPS?
The eNPS for Satmetrix is -50
What is the salary for Executive Assistant in Satmetrix?
Executive Assistant average salary in the US is 83k
What are the salaries in the Customer Support in Satmetrix?
The average salaries for Customer Support in Satmetrix is 73k
×