
ScienceSoft USA Corporation's Frequently Asked Questions page is a central hub where its customers can always go to with their most common questions. These are the 5 most popular questions ScienceSoft USA Corporation receives.
The latest versions of our products are listed below. If you would like to download the latest version please contact Sciencesoft Support or contact us through the Support Portal. Please note that software downloads are no longer available through our Website. Please contact us for download details.
Product
Suite Family
Latest Version
S3sector
BUILD
7.1.160
S3schedule
BULD
2019.3.1092
S3control
CONTROL
2019.2.1594
S3match
CONTROL
Add-on module to S3control
S3connect
CONTROL
2.1.100
S3GRAF+3D
ANALYSE
2019.1.3736
S3GRAF+3D/HPG
ANALYSE
Add-on module to S3GRAF
You can find out more about any of the above products via our website or by contacting [email protected].
View ArticleSciencesoftare happy to announce the latest release of S3control is now available. This includes a number of new features and improvements:
TNavigator Support
S3control now supports the loading and native running of TNavigator models.
Multiple Simulator Manual Support
Each supported reader can now handle a collection of manuals to open and link to. This allows multiple versions to be stored and used with compatible models.
Adding Wells
Simple wells can now be added into your model using the new well editor from the Wells concept view.
Adding Faults
Adding faults has been available in S3control since last years release. In 2019 we further enhance the feature by allowing a fault to be added by clicking on cells on the grid.
Derived Variables Enhancements
2019 sees the introduction of arrays in the Variables feature of S3control.
Conceptual Variables
For the first time the Concepts and Variables feature are now linked together. Some concepts like reference depth and contact depths can now be used as variables.
Editor Settings Control
The text editor now has a dedicated options panel in the main application settings page.
Redesigned Simulator Manual
For 2019 a new PDF viewing control has been added which has better memory efficiency and simple user interface.
Please contact Sciencesoft Support to upgrade
View ArticleSciencesoft are happy to announce that thelatest release ofS3GRAF v2019.1is now available. The new features to be found in the latest version ofS3GRAFare outlined as follows:
Workflow Manager
The Workflow Manager is a new way of using the power of S3GRAF for plotting, creating new quantities and performing analyses. Workflows capture a standard reservoir engineering task and allows it to be recreated quickly and easily from the Workflow Manager.
The Workflow Manager presents all the included workflows in an easily navigable list that can then be selected for application. The user can then set the relevant properties, based on the loaded data, to produce the analyses and information required.
The workflows have been substantially improved for this release. Further details can be found in the following Sciencesoft Support Portal site: http://support.sciencesoft.com/hc/en-us/articles/207518436
Support for large Nexus/VIP PLT files
Improved support for Nexus/VIP Plot (PLT) files to read files larger than 4GB.
Additionally there is a new option to convert very large PLT files into an accessible database that can support Fetch on Demand via the HPG licence module.
Layer Analysis, Sample naming
It is now possible to define a name for the Sample dataset output by the Layer Analysis process
Please contact Sciencesoft Support to upgrade
View Articleproducts
Welcome to Sciencesoft's new support portal
Once you buy our software products we continue to offer support and advice through our support portal. Our highly trained and experienced customer support team arehere to assist our users ensuring you get the maximum benefit from our software.
By keeping in contact with our user base, we can capturenew areas of yourbusiness needs. This in turn helps us to continually develop our software in line withtheneeds of our users.
Sciencesoft accepts requests for maintenance and support by telephone, email or fax. Telephone support is provided from 0900 to 1730 GMT/BST, Monday-Friday inclusive, excluding Scottish public holidays.
Users ofour,who subscribe to annual maintenance and support, will also be supplied with regular updates of oursoftwareas and whenthese become available.
If you require support from Sciencesoft for any of our products,feel free to browse our knowledge base articles or submit a support ticket where we will be happy to help.
View ArticleAs part of our support portal we will include a number of video tutorials for our software products. These are hosted on YouTube and embedded in relevant articles on our support portal.
Video Control and Quality
These videos can be played using the conventional YouTube video controls (To launch the videos, click play). The resolution for our videos will be720p or higher, however YouTube will alter the quality of the video depending on screen size andbandwidth limitations. We recommned that videos be viewed in fullscreen using the button provided. This will automatically attempt to play the video at full quality if the internet connection is sufficient.
Playlists
To keep our articles short and easy to navigate some videos will be condensed into a playlist with the article acting as a table of content for the playlist. To navigate the playlist use the buttonin the top left corner of the video to view all the videos available in the playlist . Use this to navigate the playlist or else use the Forward and Back controls to step between the available videos in sequence.
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