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Senture Claimed Company
Senture has been delivering transformational BPO services and solutions on a global level, across a dynamic range of industries. Senture is the largest pure-play Contact Center in federal government today, providing fundamental support that is paramount for a citizen-first experience. Our accelerated and continual growth has provided us with greater opportunity to serve our industry partners and clients on a Federal, State and Local level. read more
Senture Company Culture
Senture Culture
This score is derived from employee ratings & reviews3.5/5
Senture's Overall Culture is rated C+
Top Rated Culture Dimensions
CEO Rating
A-Leadership
BeNPS
BExecutive Team
BRetention
BSenture CEO
Top 15%Top 15% of Similar Size Companies on Comparably
Ron Dull
77 /100
See More
Diversity at Senture
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-
Diverse employees at Senture have rated Environment, Work Culture, and Manager as the highest categories they have scored
Women at Senture
Bottom 40%Bottom 40% of Similar Size Companies on Comparably
C
Women at Senture have rated Outlook, Executive Team, and Work Culture as the highest categories they have scored
Senture eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 25%Top 25% of Similar Size Companies on Comparably
Recommend to a Friend?
23
Senture employees are 23% more likely to recommend Senture as a great place to work
| 54% | Promoters |
|---|---|
| 15% | Passives |
| 31% | Detractors |
Working at Senture
Working at Senture is rated average by 46 employees, across various culture dimensions. Senture employees are most satisfied about CEO Rating, Leadership, and eNPS categories, putting Senture’s culture in the Top 50% compared to similar sized companies on Comparably. See below in detail how working at Senture was rated by employees.
Overall Company Culture at Senture
C+
Overall Company Culture at Senture is rated C+
Last updated 2 months ago
Top
50%
Senture ranks in the Top 50% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Senture Employee Reviews
Out of 17 Senture employee reviews, 83% were positive. The remaining 17% were constructive reviews with the goal of helping Senture improve their work culture.
| Positive Reviews | 83% |
|---|---|
| Constructive Feedback | 17% |
Positive Reviews From Senture Employees
- What makes you most happy at work?knowing that helped bene with their issues
- What do you like best about the leadership team?how caring they are to employees
- What do you like best about the leadership team?they're extremely helpful and very supportive and generous.
Constructive Feedback From Senture Employees
- What does the leadership team need to get better at?Coaching, employee support, benefits, accomodation
- What does the leadership team need to get better at?treating employees like they are actual people instead of a number on payroll
Senture Company Information
Senture Company Overview
Senture has been delivering transformational BPO services and solutions on a global level, across a dynamic range of industries. Senture is the largest pure-play Contact Center in federal government today, providing fundamental support that is paramount for a citizen-first experience. Our accelerated and continual growth has provided us with greater opportunity to serve our industry partners and clients on a Federal, State and Local level.
Senture was founded in 2003 and its current CEO is Ron Dull. Since its inception 23 years ago, Senture has grown to 4500 employees.
Senture Mission, Vision & Values
Senture Mission Statement
We provide nimble BPO services to a variety of clients by leveraging our people, technology, and partnerships.
Senture Vision Statement
Be a trusted long-term partner for our clients by enhancing the customer-service experience and optimizing value.
Senture Values
- We do the right thing.
- We empower our people.
- We care to be great.
- We perform for our clients.
| Headquarter | 460 Industrial Blvd London, KY 40741 United States of America |
|---|---|
| Website | senture.com |
| Founding Date | 2003 |
| Company Status | Private |
| Jobs | www.irecruit-us.com/index.php?OrgID=I20091201 |
Senture Employees
Senture has 4500 employees. 46 employees at Senture have reviewed Senture across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 months ago.
Overall, the 46 Senture employees give their leadership a grade of B, or Top 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Senture are mostly dissatisfied with their total compensation at Senture, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Senture are not very pleased with their team. 46 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at Senture are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Senture believe the environment at Senture is positive. Most Participants believe the pace of work at Senture is extremely fast. About 58% of the employees at Senture work 8 hours or less.
Overall, the employees at Senture are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Senture - Employee Onboarding
The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Senture KPIs and OKRs
At this moment no Senture employees have provided insight into whether or not they clearly understand Senture's KPIs and OKRs.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Senture Salaries
How much does Senture pay?
How much do people at Senture get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Senture is $112,498, or $54 per hour, while the estimated median salary is $118,077, or $56 per hour.
At Senture, the highest paid job is a Corporate Counsel at $180,757 annually and the lowest is a Receptionist at $46,691 annually. Average Senture salaries by department include: Legal at $174,567, Communications at $79,374, Marketing at $91,615, and HR at $101,388. Half of Senture salaries are above $118,077.
15 employees at Senture rank their Compensation in the Bottom 25% of similar sized companies in the US (based on 44 ratings) while 14 employees at Senture rank their Perks And Benefits in the Bottom 15% of similar sized companies in the US (based on 14 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $68k | $68k | 1st Percentile |
17th Percentile $90k | $90k | 17th Percentile |
33rd Percentile $118k | $118k | 33rd Percentile |
50th Percentile $164k | $164k | 50th Percentile |
67th Percentile $219k | $219k | 67th Percentile |
83rd Percentile $246k | $246k | 83rd Percentile |
100th Percentile $277k | $277k | 100th Percentile |
$112,498*
Average Compensation
$118,077*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Senture Salaries by Department
Diversity & Inclusion at Senture
Diverse employees at Senture score the company 50/100 across various culture categories, placing Senture in the Bottom 10% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Senture across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Senture Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- Tuition Reimbursement
Office Perks
- Work From Home Policy
- Unique Office Space
Senture PTO
Senture PTO policy is a critical component of the benefits package offered to employees.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Senture Careers
Senture Jobs
No Recent Jobs found for Senture on Comparably
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Frequently Asked Questions regarding Senture
What is Senture address?
Senture location is at 460 Industrial Blvd
Who is the CEO of Senture?
Senture CEO is Ron Dull, their score by employees is 77
What is Senture eNPS?
The eNPS for Senture is 23
What is the salary for Web/Visual Designer in Senture?
Web/Visual Designer average salary in the US is 71k
What are the salaries in the Design in Senture?
The average salaries for Design in Senture is 99k
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