
At Service Express 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Service Express' KPIs and OKRs is essential for its success. Out of 283 Service Express employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 256 have said yes.
A main function of a managerial role is to lead one’s subordinates. A manager at Service Express is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Service Express employees shared they generally receive helpful feedback every week or once a month, while 100% of Service Express employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.