Service Express Employee Reviews
Out of 2214 Service Express employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping Service Express improve their work culture.
Briefly describe your overall experience at your company
positive, collaborative, caring, growth-oriented, always learning
Review from HR Dept
What do you like best about the leadership team?
Finding balance, pursuing innovative measurements to keep Service Express a top contender.
Review from HR Dept
Some of them are great communicators who lead by example and live the values of the company
Review from HR Dept
authenticity, humanity, fun, passion, balance
Review from HR Dept
Their drive to always win
Review from IT Dept
Transparency to the rest of the company on all things
Review from HR Dept
What does the leadership team need to get better at?
Transparency and communication. Work-life balance.
Review from Marketing Dept
Listen with an open mind
Actually, recognizing what's going on in the business & where the attention is needed. Money is being taken away from teams that are crucial to the business.
Review from Customer Success Dept
Treating us as humans who they value. Instead of someone they could drop tomorrow and it not matter.
Review from Sales Dept
Servant Leadership and respect for employees
Review from Operations Dept
What is the best part about your compensation package?
Paid Time Off is what I use most
Review from HR Dept
Pay, holiday buying scheme, pension contributions
Review from HR Dept
I appreciate the PTO and the flexibility
Review from HR Dept
401k match, floating holidays, paid volunteer hours
Review from HR Dept
Being able to make commission. The amount of money I take home is entirely up to me and the effort I put in.
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Pay is average at best. Benefits are sub-par.
Review from Marketing Dept
Comp to align with market, more affordable benefits, and a healthier 401 K match
Review from HR Dept
Compared to other roles, it seems that we are below the average
Review from Marketing Dept
My workload has more then doubled. On top of the workload I have, I also had to help develop, test and train the UK team on how to navigate our systems. My raise wasn't enough to cover the cost of living increase.
Review from Finance Dept
I think that I could provide more ROI if they gave me more ability to bring in revenue, and things are just so expensive these days.
Review from Marketing Dept
What are some of the best things about your team?
Character, Authenticity, Honesty, Hard Work
Review from HR Dept
Passionate experts who love to work together to support the business as best as possible
Review from HR Dept
Team members are supportive and hard working.
Review from Marketing Dept
positive attitude, learning orientation, whip smart, real people.
Review from HR Dept
Collaborative, receptive to feedback, willing to share feedback with me on my performance, never afraid to ask for help
Review from HR Dept
What do your coworkers need to improve and how could you work together better?
Coworkers need to communicate better, also take accountability when necessary.
Review from IT Dept
My co workers need better time management skills and more empathy when passing off calls. They should make sure parts are correct and correct troubleshooting steps have been taken.
Review from Engineering Dept
Do more team functions and team building.
Review from Sales Dept
Technical skills effort communication integrity work ethic
Review from Engineering Dept
It would be helpful if they were less immature
Review from Sales Dept
What is most positive about the culture and environment at your company?
Failing forward is a used as a tool for a learning lesson and advancement
Review from HR Dept
the fact that we try to work together to solve problems irrelevant of job title or rank
Review from HR Dept
People are encouraging and kind.
Review from Marketing Dept
grace when learning, fun when celebrating, smart execution
Review from HR Dept
Collaborative, open to change, flexible work arrangement
Review from HR Dept
What needs to change to make the company culture better?
The company should start acting like a $500m company. We make decision's based on a culture from 20 years ago and many of the key process have tools have not changed since then, We seem to be paying more attention to acquisitions than making make the current teams and tools work more efficient.
Review from Operations Dept
Transparency and an ability to address difficult issues.
Review from HR Dept
Management. New faces. Folks who are serious about investing their energy in their employee. No more clueless folks please. No more glorify sales rep to run the show.
Review from Customer Support Dept
What did you like most about the interview process?
The length. It is a six step interview process. Going in, it is overwhelming and seems like a lot. But after, you truly know if this is a good fit for you and vice versa. I wouldn't change it.
Review from Sales Dept
It was a long interview process, but I felt like they were transparent about next steps.
Review from Marketing Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Service Express yet.
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What makes you most happy at work?
catered lunches or when I do my job correctly and receive accolades.
Review from HR Dept
My coworkers and the tasks I get to do
Review from Marketing Dept
Helping others achieve their goals
Review from HR Dept
i feel i make a meaningful contribution to our work; my internal customers are the easiest people in the world to be motivated to work for
Review from HR Dept
working closely with great people, and my work/life balance
Review from HR Dept
What's going wrong and how can it be improved?
I have a far drive, and working from home is looked down upon or not allowed in my position. Every day, I spend 11/15 hours of my day traveling for work or working a job I can do completely from my computer on my couch.
Review from Marketing Dept
A company once grounded in the idea that its "people powered & people first" has strictly become a "money first" company
Review from Customer Success Dept
Less pressure that leadership puts on us. More empathy from my boss
Review from Sales Dept
Things move too slowly. Process is good but not to the detriment of productivity. Deadlines should be tighter so activities aren't so dragged out.
Review from Marketing Dept
tough losing deals to Park Place every month
Review from Sales Dept
What do you like best about your company?
There aren't any Outlook reviews of Service Express yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of Service Express yet.
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