Service Express Leadership Employee Reviews
What do you like best about the leadership team?
Finding balance, pursuing innovative measurements to keep Service Express a top contender.
Review from HR Dept
Some of them are great communicators who lead by example and live the values of the company
Review from HR Dept
authenticity, humanity, fun, passion, balance
Review from HR Dept
Their drive to always win
Review from IT Dept
Transparency to the rest of the company on all things
Review from HR Dept
Communicates vision, shares where we are at as a company on a regular basis
Review from HR Dept
The amount of care and passion they have for their teammates both personally and professionally.
Review from Sales Dept
Actions taken to communicate with all company staff.
Review from Marketing Dept
Our leadership team's direct actions and responses show that they actually care about our thoughts and opinions.
Review from Business Development Dept
They treat us like real people and not just another number on a team.
Review from Marketing Dept
The transparency about their feelings/thoughts around company direction and trends. They explain where we are going and how we will get there, and do so in a way that encourages the rest of us to participate and contribute to the company's success.
Review from Marketing Dept
Communication and straight answers to questions
Review from Marketing Dept
Their transparency with the rest of our company
Review from Marketing Dept
That they are as transparent as possible. They care about us as employees!
Review from Marketing Dept
They are more so our coach than our boss, puts our needs first.
Review from Marketing Dept
They encourage you to develop your skills and empower you to make decisions and grow as an employee.
Review from Marketing Dept
Frequent communication on goals and progress toward them.
Review from Marketing Dept
expectations are clear, goals are aligned with mine, open and friendly culture & environment
Review from Marketing Dept
Very positive and straightforward. Keep us focused but also remind us that we are a family at Service Express.
Review from Marketing Dept
They are extremely clear and transparent.
Review from Business Development Dept
What does the leadership team need to get better at?
Transparency and communication. Work-life balance.
Review from Marketing Dept
Listen with an open mind
Actually, recognizing what's going on in the business & where the attention is needed. Money is being taken away from teams that are crucial to the business.
Review from Customer Success Dept
Treating us as humans who they value. Instead of someone they could drop tomorrow and it not matter.
Review from Sales Dept
Servant Leadership and respect for employees
Review from Operations Dept
Practicing what they preach, creating clear and attainable goals, showing empathy.
Review from Marketing Dept
Genuinely Care about people and acknowledge why so many are leaving the company
Review from HR Dept
Listening to the needs of their employees. Leadership team is so crazed about getting more revenue dollars that they've forgotten we're people.
Review from Sales Dept
Town Halls. Somewhere to express our concerns and ask questions. I have no management and I feel like my team and role is slowly getting pushed out. I have no visible support.
Review from HR Dept
Comp, diversity, more females in the ELT. Its becoming a boys club.
Review from Sales Dept
Letting people know who they are and what they are responsible for. I have been here 2 years only only met 1 of them.
Review from Operations Dept
Our Executive leadership team needs to be more in touch with how employees are feeling and what employees have been saying in surveys. Employees are telling them what is important to them, but it feels ignored.
Review from HR Dept
Caring more about people than the bottom line. Practice transparency. Address the issues at the Executive level instead of sweeping them under the rug.
Review from HR Dept
Listening to their employees. Actually doing what they are saying. People do not matter anymore. Making sure the board is happy is #1.
Review from Sales Dept
Focus on all 4 core objectives, no just revenue
Review from HR Dept
I would appreciate if our leadership would actually lead, and not manage. They have a motto, "do as I say, and not as I do". it's all about what is best for the company, and not what's best for the employee or the customer.
Review from Sales Dept
We need a change of personnel, period. As long as we keep the folks who created all of the problem we can't have a solution.
Review from Customer Support Dept
since they started taking on "investors" they have forgotten about the employees and just started chasing the goal of 500 million by 2025. Staff has been reduced to a minimum, and they don't fill positions when people leave. This pushes more work onto the remaining employees. There is no longer emp
Review from Customer Support Dept
The executive team is very much focused on revenue vs people. They have lost sight of it and just speak about about culture and people. Very little action is done. Since the changes on the executive leadership - Ron and original members are not presented the full picture but rather a filtered ver
Review from Sales Dept
Communicating the long-term goal for Service Express to the entire company.