Servion Global Solutions specializes in Customer Interaction Management (CIM) solutions that help companies. read more
Servion Global Solutions Company Culture
Servion Global Solutions Culture
This score is derived from employee ratings & reviews3.2/5
Servion Global Solutions' Overall Culture is rated C
Top Rated Culture Dimensions
Compensation
A+Happiness
A+Perks & Benefits
AEnvironment
BManager
C+Servion Global Solutions CEO
Bottom 5%Bottom 5% of Similar Size Companies
Sameet Gupte
48 /100
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Diversity at Servion Global Solutions
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at Servion Global Solutions
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterServion Global Solutions eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 5%Bottom 5% of Similar Size Companies
Recommend to a Friend?
-75
Servion Global Solutions employees are -75% more likely to recommend Servion Global Solutions as a great place to work
| 0% | Promoters |
|---|---|
| 25% | Passives |
| 75% | Detractors |
Working at Servion Global Solutions
Working at Servion Global Solutions is rated below average by 5 employees, across various culture dimensions. Servion Global Solutions employees rate Compensation highest among all categories, and think that CEO Rating and eNPS have the most room for improvement, putting Servion Global Solutions’s culture in the Bottom 40% compared to similar sized companies on Comparably. See below in detail how working at Servion Global Solutions was rated by employees.
Overall Company Culture at Servion Global Solutions
C
Overall Company Culture at Servion Global Solutions is rated C
Last updated months ago
Bottom
40%
Servion Global Solutions ranks in the Bottom 40% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterServion Global Solutions Employee Reviews
Out of 4 Servion Global Solutions employee reviews, 25% were positive. The remaining 75% were constructive reviews with the goal of helping Servion Global Solutions improve their work culture.
| Positive Reviews | 25% |
|---|---|
| Constructive Feedback | 75% |
Positive Reviews From Servion Global Solutions Employees
- What is the best part about your compensation package?Fairly paid with decent hikes
Constructive Feedback From Servion Global Solutions Employees
- What does the leadership team need to get better at?Do a proper background verification while hiring for leadership roles and make sure to treat women employees properly
- What needs to change to make the company culture better?Treating women employees properly and hearing to their problems
- What's going wrong and how can it be improved?Women employees are not treated properly in recent years after the management change that happened in 2019
Servion Global Solutions Company Information
Servion Global Solutions Company Overview
Servion Global Solutions specializes in Customer Interaction Management (CIM) solutions that help companies.
Servion Global Solutions Mission, Vision & Values
Servion Global Solutions Vision Statement
Servion's vision to be leaders in the Customer Experience Management (CEM) space enabling enterprises to convert their customer touch points into long-lasting journeys and optimize the infrastructure costs of their customer interaction channels
| Headquarter | 4/600, 7th Street Dr. VSI Estate Phase 2 Thiruvanmiyur 600 041 India |
|---|---|
| Website | servion.com/ |
| Founding Date | 1995 |
| Tel | 609-987-0044 |
Servion Global Solutions Competitors
Servion Global Solutions competitors include SugarCRM and Talisma. Servion Global Solutions ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Servion Global Solutions compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Servion Global Solutions Employees
5 employees at Servion Global Solutions have reviewed Servion Global Solutions across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 5 Servion Global Solutions employees give their leadership a grade of C-, or Bottom 30% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.
Employees at Servion Global Solutions are extremely happy with their total compensation at Servion Global Solutions, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Servion Global Solutions are mostly dissatisfied with their team. 5 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Servion Global Solutions are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Servion Global Solutions believe the environment at Servion Global Solutions is positive. Most Participants believe the pace of work at Servion Global Solutions is extremely fast. About 100% of the employees at Servion Global Solutions work 8 hours or less.
Overall, the employees at Servion Global Solutions are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Servion Global Solutions - Employee Onboarding
The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Servion Global Solutions KPIs and OKRs
Employees’ understanding of Servion Global Solutions' KPIs and OKRs is essential for its success. Out of 2 Servion Global Solutions employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
Are your company's goals clear, and are you invested in them?
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Servion Global Solutions CEO & Leadership
Servion Global Solutions CEO - Sameet Gupte
48 /100
Sameet’s approval rate is lower compared to CEOs at similar sized companies, putting Sameet in the Bottom 5% of all CEOs of similar-sized companies on Comparably. Sameet Gupte’s employees rank Servion Global Solutions in the Top 5% for Compensation, in the Top 5% for Happiness, and in the Top 10% for Perks And Benefits. When compared to Servion Global Solutions’s competitors, Sameet Gupte ranks below SugarCRM CEO Craig Charlton.
Servion Global Solutions Leadership
The Servion Global Solutions Executive Team is rated a “D+” and led by CEO Sameet Gupte, SVP & SBU Head - Digital Engineering | Executive Officer Abhinandan Jain, and SVP Business Operations Shriram Rajamani
Sameet Gupte CEO / President
Sameet Gupte serves as the CEO / President of Servion Global Solutions.
Abhinandan Jain SVP & SBU Head - Digital Engineering | Executive Officer
Abhinandan Jain serves as the SVP & SBU Head - Digital Engineering | Executive Officer for Servion Global Solutions.... read more
Shriram Rajamani SVP Business Operations
Shriram Rajamani serves as the SVP Business Operations for Servion Global Solutions. Shriram started at Servion Global... read more
Ashish Koul Executive Officer - Americas & Global Head of CXaaS business
Ashish Koul serves as the Executive Officer - Americas & Global Head of CXaaS business for Servion Global Solutions.... read more
Gokul Gopalakrishnan Chief Business Officer - Enterprise Business, Americas
Gokul Gopalakrishnan serves as the Chief Business Officer - Enterprise Business, Americas for Servion Global Solutions.... read more
peter licata Executive Vice President
peter licata serves as the Executive Vice President of Servion Global Solutions, Inc.. peter currently resides in the... read more
Chris Lackey Vice President, Sales - Americas
Chris Lackey serves as the Vice President, Sales - Americas of Servion Global Solutions, Inc.. Chris currently resides... read more
Chris Swan AVP PED Sales
Chris Swan serves as the AVP PED Sales of Servion Global Solutions, Inc.. Chris currently resides in the Greater San... read more
Shawn Edwards Vice President Of Engineering
Shawn Edwards serves as the Vice President Of Engineering of Servion Global Solutions.
Servion Global Solutions Salaries
How much does Servion Global Solutions pay?
How much do people at Servion Global Solutions get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Servion Global Solutions is $120,830, or $58 per hour, while the estimated median salary is $119,746, or $57 per hour.
At Servion Global Solutions, the highest paid job is a Director of Sales at $224,969 annually and the lowest is an Admin Assistant at $47,130 annually. Average Servion Global Solutions salaries by department include: Customer Support at $65,119, Engineering at $134,483, Sales at $142,067, and Business Development at $127,932. Half of Servion Global Solutions salaries are above $119,746.
3 employees at Servion Global Solutions rank their Compensation in the Top 5% of similar sized companies (based on 10 ratings) while 3 employees at Servion Global Solutions rank their Perks And Benefits in the Top 10% of similar sized companies (based on 5 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $63k | $63k | 1st Percentile |
17th Percentile $94k | $94k | 17th Percentile |
33rd Percentile $117k | $117k | 33rd Percentile |
50th Percentile $159k | $159k | 50th Percentile |
67th Percentile $218k | $218k | 67th Percentile |
83rd Percentile $263k | $263k | 83rd Percentile |
100th Percentile $272k | $272k | 100th Percentile |
$120,830*
Average Compensation
$119,746*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Servion Global Solutions Salaries by Department
Diversity & Inclusion at Servion Global Solutions
The Diversity score provides insights into how diverse employees feel and rate their work experience at Servion Global Solutions across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Servion Global Solutions Perks & Benefits
Health & Wellness
- Health Insurance
Paid Time Off
- PTO / Vacation Policy
Servion Global Solutions PTO
Servion Global Solutions' PTO and Vacation policy typically gives unlimited days off a year. Servion Global Solutions' benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.
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Servion Global Solutions Careers
Servion Global Solutions Jobs
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Frequently Asked Questions regarding Servion Global Solutions
What is Servion Global Solutions address?
Servion Global Solutions location is at 4/600, 7th Street Dr. VSI Estate Phase 2 Thiruvanmiyur
Who is the CEO of Servion Global Solutions?
Servion Global Solutions CEO is Sameet Gupte, their score by employees is 48
What is Servion Global Solutions eNPS?
The eNPS for Servion Global Solutions is -75
What is the salary for Director of Engineering in Servion Global Solutions?
Director of Engineering average salary in the US is 208k
What are the salaries in the Engineering in Servion Global Solutions?
The average salaries for Engineering in Servion Global Solutions is 134k
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