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Anonymously Rate Your Experience & Make Work BetterShippo employees are -12% more likely to recommend Shippo as a great place to work
| 29% | Promoters |
|---|---|
| 30% | Passives |
| 41% | Detractors |
Working at Shippo is rated below average by 22 employees, across various culture dimensions. Shippo employees rate Office Culture highest among all categories, and think that Compensation and CEO Rating have the most room for improvement, putting Shippo’s culture in the Bottom 40% compared to similar sized companies on Comparably and in the Bottom 40% compared to other companies in San Francisco. See below in detail how working at Shippo was rated by employees.
Overall Company Culture at Shippo is rated C
Last updated months ago
Shippo ranks in the Bottom 40% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterOut of 8 Shippo employee reviews, 100% were positive.
| Positive Reviews | 100% |
|---|---|
| Constructive Feedback | 0% |
What is the best part about your compensation package?Many extra beneficts around the world
What do you like best about the leadership team?They encourage us to do our best
What makes you most happy at work?The work experience, the relationships I built, always grateful for the experience but truthfully I am relieved I am no longer there.
Shippo makes shipping easy & cheap for ecommerce stores, with a developer-friendly API & seamless web interface.
Our mission is to find the cheapest, fastest and most reliable delivery option for your customers. We allow you to send & sell internationally without a hassle.
| Headquarter | San Francisco, CA United States of America |
|---|---|
| Website | goshippo.com |
| Founding Date | 2013 |
| Tel | <<not-applicable>> |
| Company Status | Private |
Shippo competitors include Coyote Logistics and EasyPost. Shippo ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Shippo compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

22 employees at Shippo have reviewed Shippo across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 22 Shippo employees give their leadership a grade of C, or Bottom 45% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Shippo are mostly dissatisfied with their total compensation at Shippo, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Shippo are pleased with their team. 22 Participants grade the quality of their coworkers a B-. The majority believe the meetings at Shippo are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Shippo believe the environment at Shippo is positive. Most Participants believe the pace of work at Shippo is comfortably fast. About 70% of the employees at Shippo work 8 hours or less.
Overall, the employees at Shippo are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from Comparably users in San Francisco about their company is that it was very prepared on their first day. San Francisco employees concluded that their overall onboarding experience was positive. 78% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Employees’ understanding of Shippo's KPIs and OKRs is essential for its success. Out of 2 Shippo employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
Laura’s approval rate is lower compared to CEOs at similar sized companies, putting Laura in the Bottom 20% of all CEOs of similar-sized companies on Comparably, and in the Bottom 20% compared to CEOs of all other companies in San Francisco. Laura Behrens’s employees rank Shippo in the Top 30% for Office Culture, in the Top 40% for Team, and in the Top 50% for Environment. When compared to Shippo’s competitors, Laura Behrens ranks below Coyote Logistics CEO Jonathan Sisler.
The Shippo Executive Team is rated a “C+” and led by CEO Laura Behrens, VP, Head of Business Development and Sales Thomas Seoh, and VP of Growth Johnson Ma
Laura Behrens CEO / President
Laura Behrens serves as the CEO / President of Shippo.
Thomas Seoh VP, Head of Business Development and Sales
Thomas Seoh serves as the VP, Head of Business Development and Sales of Shippo. Thomas started at Shippo in October of... read more
Johnson Ma VP of Growth
Johnson Ma serves as the VP of Growth of Shippo. Johnson started at Shippo in August of 2017. Johnson is currently... read more
Sin-Mei Tsai VP Engineering
Sin-Mei Tsai serves as the VP Engineering of Shippo. Sin-Mei started at Shippo in August of 2016. Sin-Mei is currently... read more
Jeff Stone Vice President of Customer Success
Jeff Stone serves as the Vice President of Customer Success of Shippo. Jeff started at Shippo in November of 2016. Jeff... read more
Shannon Lincoln Vice President, Finance
Shannon Lincoln serves as the Vice President, Finance of Shippo. Shannon started at Shippo in June of 2018. Shannon is... read more
Thomas Marks VP of Marketing
Thomas Marks serves as the VP of Marketing of Shippo. Thomas started at Shippo in October of 2018. Thomas is currently... read more
Chris Howard Vice President, Business Development
Chris Howard serves as the Vice President, Business Development of Shippo.
How much do people at Shippo get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Shippo is $124,316, or $59 per hour, while the estimated median salary is $151,616, or $72 per hour.
At Shippo, the highest paid job is a Director of Engineering at $193,059 annually and the lowest is a CS Rep at $55,421 annually. Average Shippo salaries by department include: Sales at $284,779, Customer Support at $71,467, Operations at $98,317, and Engineering at $139,426. Half of Shippo salaries are above $151,616.
12 employees at Shippo rank their Compensation in the Bottom 20% of similar sized companies in the US (based on 39 ratings) while 12 employees at Shippo rank their Perks And Benefits in the Bottom 40% of similar sized companies in the US (based on 13 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $87k | $87k | 1st Percentile |
20th Percentile $118k | $118k | 20th Percentile |
40th Percentile $151k | $151k | 40th Percentile |
60th Percentile $210k | $210k | 60th Percentile |
80th Percentile $250k | $250k | 80th Percentile |
100th Percentile $354k | $354k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at Shippo across various culture dimensions.
Shippo's PTO and Vacation policy typically gives unlimited days off a year. Paid Time Off is Shippo's most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit.

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Candidates By Department
Marketing | 30% | |
|---|---|---|
Engineering | 30% | |
All Industries | 30% | |
Product | 10% |
Candidates By Location
San Francisco | 80% | |
|---|---|---|
Atlanta | 10% | |
Chicago | 10% |
Who is the CEO of Shippo?
Shippo CEO is Laura Behrens, their score by employees is 61
What is Shippo eNPS?
The eNPS for Shippo is -12
What is the salary for Account Executive in Shippo?
Account Executive average salary in the US is 142k
What are the salaries in the Operations in Shippo?
The average salaries for Operations in Shippo is 98k
Who are Shippo competitors?
Shippo main competitors are Coyote Logistics, EasyPost