

Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at Shiseido have rated Team, Retention, and Work Culture as the highest categories they have scored
Shiseido employees are 32% more likely to recommend Shiseido as a great place to work
| 51% | Promoters |
|---|---|
| 30% | Passives |
| 19% | Detractors |
Working at Shiseido is rated highly by 38 employees, across various culture dimensions. Shiseido employees are most satisfied about CEO Rating, Environment, and Leadership categories, putting Shiseido’s culture in the Top 10% compared to similar sized companies on Comparably. See below in detail how working at Shiseido was rated by employees.
Overall Company Culture at Shiseido is rated A
Last updated months ago
Shiseido ranks in the Top 10% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterOut of 19 Shiseido employee reviews, 82% were positive. The remaining 18% were constructive reviews with the goal of helping Shiseido improve their work culture.
| Positive Reviews | 82% |
|---|---|
| Constructive Feedback | 18% |
What did you like most about the interview process?Interview process was open and very much a conversation
What makes you most happy at work?My coworkers, wonderfully staffed company
What is the best part about your compensation package?Salary, 401k match and benefits
Why do you feel undervalued and what would make you feel better about your compensation?Compensation needs to be more competitive.
Why do you feel undervalued and what would make you feel better about your compensation?Work load vers compensation could be vetter
Shiseido offers the highest quality products in skincare, makeup, and fragrance.
Our continuing mission is to inspire a life of beauty and culture for people throughout the world.
In order to create the basis for Shiseido to remain vital for the next 100years, we formulated a six-year medium-to-long term strategy called"VISION 2020."We position the three years of the strategy starting from 2018as a phase to implement a "New Strategy to Accelerate Growth."
| Headquarter | 1-6-2, Higashi-shimbashi Minato-ku 105-8310 Japan |
|---|---|
| Website | www.shiseido.com/ |
| Founding Date | 1872 |
| Tel | 81 3 3572 5111 |
Shiseido competitors include Estee Lauder Companies and Clinique. Shiseido ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Shiseido compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
38 employees at Shiseido have reviewed Shiseido across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 38 Shiseido employees give their leadership a grade of A, or Top 10% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.
Employees at Shiseido are generally satisfied with their total compensation at Shiseido, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Shiseido are pleased with their team. 38 Participants grade the quality of their coworkers an A. The majority believe the meetings at Shiseido are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Shiseido believe the environment at Shiseido is positive. Most Participants believe the pace of work at Shiseido is extremely fast. About 67% of the employees at Shiseido work 8 hours or less.
Overall, the employees at Shiseido are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Employees’ understanding of Shiseido's KPIs and OKRs is essential for its success. Out of 1 Shiseido employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Masahiko’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably. Compared to Shiseido’s competitors, Masahiko Uotani ranks right below Estee Lauder Companies CEO Fabrizio Freda. Under Uotani’s leadership, Shiseido employee respondents are most happy about their Environment and the company’s Leadership. Compensation and Happiness are two areas, according to respondents, where Shiseido could stand to see real improvement.
The Shiseido Executive Team is rated a “B+” and led by CEO Masahiko Uotani, SVP Operations & NPD at Shiseido America's Corporation Daniel DiDomenico, and VP, Supply Chain Finance Debbie Guarriello
Masahiko Uotani CEO / President
Masahiko Uotani serves as the CEO / President of Shiseido.
Daniel DiDomenico SVP Operations & NPD at Shiseido America's Corporation
Daniel DiDomenico serves as the SVP Operations & NPD at Shiseido America's Corporation for Shiseido Americas... read more
Debbie Guarriello VP, Supply Chain Finance
Debbie Guarriello serves as the VP, Supply Chain Finance for Shiseido Americas Corporation. Debbie started at Shiseido... read more
Dan Miller SVP Finance
Dan Miller serves as the SVP Finance for Shiseido Americas Corporation. Dan started at Shiseido Americas Corporation in... read more
Aurelien Jehan SVP, Global Marketing & Digital, Laura Mercier.
Aurelien Jehan serves as the SVP, Global Marketing & Digital, Laura Mercier. for Shiseido Americas Corporation. Aurelien... read more
Serena Giovi SVP, Marketing bareMinerals
Serena Giovi serves as the SVP, Marketing bareMinerals for Shiseido Americas Corporation. Serena started at Shiseido... read more
Kimberly Russo VP eCommerce & Digital Marketing - Laura Mercier and ReVive
Kimberly Russo serves as the VP eCommerce & Digital Marketing - Laura Mercier and ReVive for Shiseido Americas... read more
Ginger DeLeo SVP Human Resources and Regional Leader of HR
Ginger DeLeo serves as the SVP Human Resources and Regional Leader of HR for Shiseido Americas Corporation. Ginger... read more
Elizabeth Capriotti Executive Director Ecommerce (cover)
Elizabeth Capriotti serves as the Executive Director Ecommerce (cover) for Shiseido Americas Corporation. Elizabeth... read more
How much do people at Shiseido get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Shiseido is $128,693, or $61 per hour, while the estimated median salary is $128,575, or $61 per hour.
At Shiseido, the highest paid job is a Director of Sales at $230,277 annually and the lowest is a CS Rep at $45,309 annually. Average Shiseido salaries by department include: Customer Support at $68,798, Marketing at $110,109, Legal at $156,047, and Communications at $233,778. Half of Shiseido salaries are above $128,575.
10 employees at Shiseido rank their Compensation in the Top 30% of similar sized companies (based on 31 ratings) while 10 employees at Shiseido rank their Perks And Benefits in the Top 10% of similar sized companies (based on 11 ratings).
Salaries contributed from Shiseido employees include job titles like Social Media Manager, Admin Assistant, and Senior Accountant. Comparably data has a total of 1 salary records from Shiseido employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $71k | $71k | 1st Percentile |
17th Percentile $100k | $100k | 17th Percentile |
33rd Percentile $122k | $122k | 33rd Percentile |
50th Percentile $185k | $185k | 50th Percentile |
67th Percentile $245k | $245k | 67th Percentile |
83rd Percentile $274k | $274k | 83rd Percentile |
100th Percentile $305k | $305k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at Shiseido across various culture dimensions.
Shiseido's PTO and Vacation policy typically gives 15-20 days off a year. Shiseido's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.

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In 2019, Shiseido applied for 14 H1B visas. Of the work permits applied for, 93% were approved.
An in-depth look at ‘Certified-withdrawn’ H1B applications at Shiseido unveil that one approved work permit application was withdrawn before the employee’s start date.
H1B Applications Outcome
This data was calculated using publicly sourced data from OFLC Performance Data

Candidates By Department
Design | 50% | |
|---|---|---|
Marketing | 25% | |
Communications | 25% |
Candidates By Location
New York City | 25% | |
|---|---|---|
Bronx | 25% | |
Los Angeles | 25% | |
Wichita | 25% |
What is Shiseido address?
Shiseido location is at 1-6-2, Higashi-shimbashi Minato-ku
Who is the CEO of Shiseido?
Shiseido CEO is Masahiko Uotani, their score by employees is 79
What is Shiseido eNPS?
The eNPS for Shiseido is 32
What is the salary for Customer Service Manager in Shiseido?
Customer Service Manager average salary in the US is 87k
What are the salaries in the Business Development in Shiseido?
The average salaries for Business Development in Shiseido is 157k