Shopko Optical Employee Reviews
Out of 80 Shopko Optical employee reviews, 45% were positive. The remaining 55% were constructive reviews with the goal of helping Shopko Optical improve their work culture. The Customer Support team, with 63% positive reviews, reports the best experience at Shopko Optical compared to all other departments at the company. The Sales team offered the most constructive feedback, with 74% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
I really like my experience here. I have the ability to help people in this position.
Review from Customer Support Dept
Review from Sales Dept
Review from Sales Dept
Been here 13 years, a lot of changes In that time but overall it has been great
Review from Customer Support Dept
What do you like best about the leadership team?
Nothing. Leadership doesnt understand what the company is about.
The way they work with all the employees to improve their performance and the store's performance.
Review from Customer Support Dept
Very understanding and considerate. Great communication.
Review from Customer Support Dept
i feel very confident about this
confusing and not keeping staff informed
Review from Sales Dept
What does the leadership team need to get better at?
Make better decisions for company
Review from Customer Support Dept
Management claims to care about people but it is actually money.
Review from Sales Dept
Locally they are ok. C level? Not running the stores into the ground would have been nice.
Review from Sales Dept
Leadership needs better communication to employees.
Pitching in when we are short instead of just barking orders and standing around watching and chit chatting.
Review from Customer Support Dept
What is the best part about your compensation package?
Vacation and sick time that we are given
Vacation benefits were fairly good
Review from Customer Support Dept
Paid vacation accrued very quickly.
Review from Customer Support Dept
good insurance benefits and HSA
Why do you feel undervalued and what would make you feel better about your compensation?
Incentives so we have things to work towards or look forward to, bonuses each year besides the annual raise
People are being promoted with little training on what their job is. Underlings are training superiors and being osid peanuts
Raises depend on each stores profit/loss not solely on employee merit.
Review from Sales Dept
the company is closing stores and their starting wage is a lot lower then others now
Review from Sales Dept
Compensation is average and minimum wage for entry level positions.
What are some of the best things about your team?
We all became good friends
Review from Customer Support Dept
meetings do nothing for us.. just rather do my work and get it down
Review from Customer Support Dept
Teammates get along and work together.
Review from Sales Dept
they are great to work with
communication, work ethics and breaking
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
I think evereyone's morale is low.
Review from Customer Support Dept
I think there needs to be better communication for everyone to do their job effectively
Review from Sales Dept
communication
Review from Sales Dept
we need meetings
Review from Sales Dept
What is most positive about the culture and environment at your company?
Emphasis on work/ life balance.
Everyone there to help the customer
Review from Customer Support Dept
Locally we are very family friendly.
Review from Sales Dept
fun people and food parties
What needs to change to make the company culture better?
Management needs to reward good employees and discipline bad employees.
Review from Sales Dept
Pushing selling solutions on customers, we always feel the pressure and that is not right
Review from Customer Support Dept
Morale seems low due to employees feeling under-appreciated.
To be treated better by management and told when we are doing good.
Review from Customer Support Dept
Place value in retainment and better compensation
Review from Sales Dept
What did you like most about the interview process?
The interview process is straightforward.
Review from Sales Dept
One and one interview, basic questions
Review from Customer Support Dept
It was quick and easy.
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Shopko Optical yet.
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What makes you most happy at work?
i enjoy interacting with my coworkers very much
Review from Customer Support Dept
i like my co-workers they are fun to work with
Being able to work with my coworkers
Review from Customer Support Dept
Getting to work with great people everyday. Interacting with regular customers
Review from Customer Support Dept
making money and accomplishing tasks
What's going wrong and how can it be improved?
Company went bankrupt and closed
Review from Customer Support Dept
Downhill decline in overall operations has been noted for over a year.
Review from Sales Dept
We are filing for bankruptcy
Review from Customer Support Dept
The culture needs to be changed from the top down
Review from Sales Dept
Too much work not enough people or hours to complete. Increase the hours to improve coverage
Review from Sales Dept
What do you like best about your company?
Friendly people willing to work out any issues
Review from Sales Dept
What would you most like to see improved at your company?
There aren't any Outlook reviews of Shopko Optical yet.
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