Shopko Optical Employee Reviews | Comparably
Shopko Optical Claimed Company
Shopko Optical began operations in 1978. Since then, its dedicated optometrists, opticians, and leadership team have been providing patient-centric eye care and high-quality eyewear for over 40 years. This mission continued, as it became an affiliate of Monarch Alternative Capital in 2019. Shortly after, optical operations were relocated to free standing storefronts in 11 states. read more
EMPLOYEE
PARTICIPANTS
84
TOTAL
RATINGS
933
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Shopko Optical Employee Reviews

Out of 80 Shopko Optical employee reviews, 45% were positive. The remaining 55% were constructive reviews with the goal of helping Shopko Optical improve their work culture. The Sales team, with 26% positive reviews, reports the best experience at Shopko Optical compared to all other departments at the company.

What does the leadership team need to get better at?

Leadership Reviews

Make better decisions for company

Review from Customer Support Dept

Management claims to care about people but it is actually money.

Review from Sales Dept

Locally they are ok. C level? Not running the stores into the ground would have been nice.

Review from Sales Dept

Leadership needs better communication to employees.

Pitching in when we are short instead of just barking orders and standing around watching and chit chatting.

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Incentives so we have things to work towards or look forward to, bonuses each year besides the annual raise

People are being promoted with little training on what their job is. Underlings are training superiors and being osid peanuts

Raises depend on each stores profit/loss not solely on employee merit.

Review from Sales Dept

the company is closing stores and their starting wage is a lot lower then others now

Review from Sales Dept

Compensation is average and minimum wage for entry level positions.

What do your coworkers need to improve and how could you work together better?

Team Reviews

I think evereyone's morale is low.

Review from Customer Support Dept

I think there needs to be better communication for everyone to do their job effectively

Review from Sales Dept

communication

Review from Sales Dept

we need meetings

Review from Sales Dept

What needs to change to make the company culture better?

Environment Reviews

Management needs to reward good employees and discipline bad employees.

Review from Sales Dept

Pushing selling solutions on customers, we always feel the pressure and that is not right

Review from Customer Support Dept

Morale seems low due to employees feeling under-appreciated.

To be treated better by management and told when we are doing good.

Review from Customer Support Dept

Place value in retainment and better compensation

Review from Sales Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Shopko Optical yet.
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What's going wrong and how can it be improved?

Outlook Reviews

Company went bankrupt and closed

Review from Customer Support Dept

Downhill decline in overall operations has been noted for over a year.

Review from Sales Dept

We are filing for bankruptcy

Review from Customer Support Dept

The culture needs to be changed from the top down

Review from Sales Dept

Too much work not enough people or hours to complete. Increase the hours to improve coverage

Review from Sales Dept

What would you most like to see improved at your company?

Outlook Reviews

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