

Diverse employees at SHPS have rated Perks And Benefits, Meetings, and Team as the highest categories they have scored
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Anonymously Rate Your Experience & Make Work BetterSHPS employees are -67% more likely to recommend SHPS as a great place to work
| 0% | Promoters |
|---|---|
| 33% | Passives |
| 67% | Detractors |
Working at SHPS is rated below average by 3 employees, across various culture dimensions. SHPS employees rate Meetings highest among all categories, and think that Outlook and Manager have the most room for improvement, putting SHPS’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 35% compared to other companies in Lexington, KY. See below in detail how working at SHPS was rated by employees.
Overall Company Culture at SHPS is rated D+
Last updated months ago
SHPS ranks in the Bottom 25% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterOut of 6 SHPS employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping SHPS improve their work culture.
| Positive Reviews | 67% |
|---|---|
| Constructive Feedback | 33% |
What do you like best about the leadership team?They are focused on employees
What are some of the best things about your team?We are focused and determined
What did you like most about the interview process?They were very understanding happy
Why do you feel undervalued and what would make you feel better about your compensation?I feel undervalued because they never appreciate anything I do
What needs to change to make the company culture better?Get rid of Toxic leaders and end nepotism.
SHPS was founded in 1997, as a joint venture between SYKES Enterprises and Health Plan Services.
| Headquarter | 9200, Shelbyville Road Louisville, KY 40222 United States of America |
|---|---|
| Website | www.carewisehealth.com |
| Founding Date | 1994 |
3 employees at SHPS have reviewed SHPS across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 3 SHPS employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at SHPS are not very pleased with their total compensation at SHPS, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at SHPS are extremely happy with their team. 3 Participants grade the quality of their coworkers an A. The majority believe the meetings at SHPS are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at SHPS believe the environment at SHPS is negative. Most Participants believe the pace of work at SHPS is extremely fast. About 33% of the employees at SHPS work 8 hours or less.
Overall, the employees at SHPS are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from Comparably users in Lexington, KY about their company is that it was very prepared on their first day. Lexington, KY employees concluded that their overall onboarding experience was positive. 60% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At this moment no SHPS employees have provided insight into whether or not they clearly understand SHPS' KPIs and OKRs.
Rishabh’s approval rate is just above average, putting Rishabh in the Top 35% of all CEOs of similar-sized companies on Comparably, and in the Top 35% compared to the CEOs of all other companies in Lexington, KY. Rishabh Mehrotra is well regarded by employees for the Meetings SHPS offers, and ranks among the Top 5% of CEOs by employees in that category. Rishabh is most liked by employees with 1 to 3 Years experience. With Rishabh’s leadership, SHPS employee respondents are most happy about their Meetings and Perks And Benefits. Rishabh was rated slightly below average for Outlook.
The SHPS Executive Team is rated a “C” and led by CEO Rishabh Mehrotra, COO Keith Stoneback, and EVP CFO John McCarty
Rishabh Mehrotra CEO / President
Rishabh Mehrotra serves as the CEO / President of SHPS.
Keith Stoneback COO
Keith Stoneback serves as the COO of SHPS.
John McCarty EVP CFO
John McCarty serves as the EVP CFO of SHPS.
Mike Brennan VP Sales
Mike Brennan serves as the VP Sales of SHPS.
Debbie Farley Vice President, Client Services
Debbie Farley serves as the Vice President, Client Services of SHPS.
Kimberly Bateman Chief Operating Officer
Kimberly Bateman serves as the Chief Operating Officer of SHPS. Kimberly started at SHPS in December of 2013. Kimberly... read more
Paul Berger Chief Medical Officer
Paul Berger serves as the Chief Medical Officer of SHPS.
Phil Hadden SVP Sales and Product Marketing
Phil Hadden serves as the SVP Sales and Product Marketing of SHPS.
Ashley Horner VP Consumer Communications
Ashley Horner serves as the VP Consumer Communications of SHPS.
How much do people at SHPS get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at SHPS is $118,523, or $56 per hour, while the estimated median salary is $119,872, or $57 per hour.
At SHPS, the highest paid job is a Director of Sales at $203,484 annually and the lowest is a CS Rep at $47,558 annually. Average SHPS salaries by department include: Admin at $57,593, Sales at $140,538, Product at $152,838, and Operations at $95,244. Half of SHPS salaries are above $119,872.
3 employees at SHPS rank their Compensation in the Bottom 35% of similar sized companies in the US (based on 9 ratings) while 3 employees at SHPS rank their Perks And Benefits in the Top 10% of similar sized companies in the US (based on 3 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $69k | $69k | 1st Percentile |
17th Percentile $91k | $91k | 17th Percentile |
33rd Percentile $119k | $119k | 33rd Percentile |
50th Percentile $166k | $166k | 50th Percentile |
67th Percentile $222k | $222k | 67th Percentile |
83rd Percentile $238k | $238k | 83rd Percentile |
100th Percentile $280k | $280k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Diverse employees at SHPS score the company 60/100 across various culture categories, placing SHPS in the Bottom 30% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at SHPS across various culture dimensions.
SHPS PTO policy is a critical component of the benefits package offered to employees.

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What is SHPS address?
SHPS location is at 9200, Shelbyville Road
Who is the CEO of SHPS?
SHPS CEO is Rishabh Mehrotra, their score by employees is 70
What is SHPS eNPS?
The eNPS for SHPS is -67
What is the salary for DevOps in SHPS?
DevOps average salary in the US is 119k
What are the salaries in the Admin in SHPS?
The average salaries for Admin in SHPS is 58k