SHPS Culture | Comparably
SHPS was founded in 1997, as a joint venture between SYKES Enterprises and Health Plan Services. read more
EMPLOYEE
PARTICIPANTS
3
TOTAL
RATINGS
48

SHPS Company Culture

SHPS Culture

This score is derived from employee ratings & reviews
2.8/5
SHPS' Overall Culture is rated D+

Top Rated Culture Dimensions

SHPS CEO

Top 35%Top 35% of Similar Size Companies on Comparably
Rishabh Mehrotra SHPS' CEO
Rishabh Mehrotra
70 /100

Diversity at SHPS

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
C-

Diverse employees at SHPS have rated Perks And Benefits, Meetings, and Team as the highest categories they have scored

Women at SHPS

SHPS eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 10%Bottom 10% of Similar Size Companies on Comparably

Recommend to a Friend?

-67

SHPS employees are -67% more likely to recommend SHPS as a great place to work

0%Promoters
33%Passives
67%Detractors

Working at SHPS

Working at SHPS is rated below average by 3 employees, across various culture dimensions. SHPS employees rate Meetings highest among all categories, and think that Outlook and Manager have the most room for improvement, putting SHPS’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 35% compared to other companies in Lexington, KY. See below in detail how working at SHPS was rated by employees.

Overall Company Culture at SHPS

D+

Overall Company Culture at SHPS is rated D+

Last updated months ago

Bottom
25%

SHPS ranks in the Bottom 25% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

SHPS Employee Reviews

Out of 6 SHPS employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping SHPS improve their work culture.

67%
33%
Positive Reviews67%
Constructive Feedback33%

Positive Reviews From SHPS Employees

  • What do you like best about the leadership team?
    They are focused on employees
  • What are some of the best things about your team?
    We are focused and determined
  • What did you like most about the interview process?
    They were very understanding happy

Constructive Feedback From SHPS Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    I feel undervalued because they never appreciate anything I do
  • What needs to change to make the company culture better?
    Get rid of Toxic leaders and end nepotism.

SHPS Company Information

SHPS Company Overview

SHPS was founded in 1997, as a joint venture between SYKES Enterprises and Health Plan Services.

Headquarter9200, Shelbyville Road
Louisville, KY 40222
United States of America
Websitewww.carewisehealth.com
Founding Date1994

SHPS Employees

3 employees at SHPS have reviewed SHPS across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 3 SHPS employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at SHPS are not very pleased with their total compensation at SHPS, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at SHPS are extremely happy with their team. 3 Participants grade the quality of their coworkers an A. The majority believe the meetings at SHPS are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at SHPS believe the environment at SHPS is negative. Most Participants believe the pace of work at SHPS is extremely fast. About 33% of the employees at SHPS work 8 hours or less.

Overall, the employees at SHPS are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining SHPS - Employee Onboarding

The prevailing opinion from Comparably users in Lexington, KY about their company is that it was very prepared on their first day. Lexington, KY employees concluded that their overall onboarding experience was positive. 60% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

SHPS KPIs and OKRs

At this moment no SHPS employees have provided insight into whether or not they clearly understand SHPS' KPIs and OKRs.

AnswerPercent
Yes0%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

SHPS CEO & Leadership

SHPS CEO - Rishabh Mehrotra

Rishabh Mehrotra SHPS' CEO
70 /100

Rishabh’s approval rate is just above average, putting Rishabh in the Top 35% of all CEOs of similar-sized companies on Comparably, and in the Top 35% compared to the CEOs of all other companies in Lexington, KY. Rishabh Mehrotra is well regarded by employees for the Meetings SHPS offers, and ranks among the Top 5% of CEOs by employees in that category. Rishabh is most liked by employees with 1 to 3 Years experience. With Rishabh’s leadership, SHPS employee respondents are most happy about their Meetings and Perks And Benefits. Rishabh was rated slightly below average for Outlook.

SHPS Leadership

The SHPS Executive Team is rated a “C” and led by CEO Rishabh Mehrotra, COO Keith Stoneback, and EVP CFO John McCarty

  • Rishabh Mehrotra  CEO / President

    Rishabh Mehrotra CEO / President

    Rishabh Mehrotra serves as the CEO / President of SHPS.

  • Keith Stoneback COO

    Keith Stoneback serves as the COO of SHPS.

  • John McCarty EVP CFO

    John McCarty serves as the EVP CFO of SHPS.

  • Mike Brennan VP Sales

    Mike Brennan serves as the VP Sales of SHPS.

  • Debbie Farley Vice President, Client Services

    Debbie Farley serves as the Vice President, Client Services of SHPS.

  • Kimberly Bateman Chief Operating Officer

    Kimberly Bateman serves as the Chief Operating Officer of SHPS. Kimberly started at SHPS in December of 2013. Kimberly... read more

  • Paul Berger Chief Medical Officer

    Paul Berger serves as the Chief Medical Officer of SHPS.

  • Phil Hadden SVP Sales and Product Marketing

    Phil Hadden serves as the SVP Sales and Product Marketing of SHPS.

  • Ashley Horner VP Consumer Communications

    Ashley Horner serves as the VP Consumer Communications of SHPS.

SHPS Salaries

How much does SHPS pay?

How much do people at SHPS get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at SHPS is $118,523, or $56 per hour, while the estimated median salary is $119,872, or $57 per hour.

At SHPS, the highest paid job is a Director of Sales at $203,484 annually and the lowest is a CS Rep at $47,558 annually. Average SHPS salaries by department include: Admin at $57,593, Sales at $140,538, Product at $152,838, and Operations at $95,244. Half of SHPS salaries are above $119,872.

3 employees at SHPS rank their Compensation in the Bottom 35% of similar sized companies in the US (based on 9 ratings) while 3 employees at SHPS rank their Perks And Benefits in the Top 10% of similar sized companies in the US (based on 3 ratings).

Last updated months ago.

1st Percentile
$69k
$69k1st Percentile
17th Percentile
$91k
$91k17th Percentile
33rd Percentile
$119k
$119k33rd Percentile
50th Percentile
$166k
$166k50th Percentile
67th Percentile
$222k
$222k67th Percentile
83rd Percentile
$238k
$238k83rd Percentile
100th Percentile
$280k
$280k100th Percentile
$118,523*
Average Compensation
$119,872*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

SHPS Salaries by Department

Explore SHPS Salaries

Diversity & Inclusion at SHPS

Diverse employees at SHPS score the company 60/100 across various culture categories, placing SHPS in the Bottom 30% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at SHPS across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

SHPS Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

SHPS PTO

SHPS PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

SHPS Careers

SHPS Jobs

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Frequently Asked Questions regarding SHPS

What is SHPS address?

SHPS location is at 9200, Shelbyville Road

Who is the CEO of SHPS?

SHPS CEO is Rishabh Mehrotra, their score by employees is 70

What is SHPS eNPS?

The eNPS for SHPS is -67

What is the salary for DevOps in SHPS?

DevOps average salary in the US is 119k

What are the salaries in the Admin in SHPS?

The average salaries for Admin in SHPS is 58k

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