Skillshare – I have spent seven full days of emailing customer service trying to correct an unauthorized charge on my credit card, and I have gotten seven days of the runaround. It has been the worst customer service experience literally literally in my life. They're literally not reading my emails.

Skillshare Claimed Company

Skillshare is an online learning community for creatives. read more

EMPLOYEE PARTICIPANTS: 22

TOTAL RATINGS: 165

CEO: Matthew Cooper

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I have spent seven full days of emailing customer service trying to correct an unauthorized charge on my credit card, and I have gotten seven days of the runaround. It has been the worst customer service experience literally literally in my life. They're literally not reading my emails.

Other Employee Reviews for Skillshare

What are some of the best things about your team?

They are concise and effective with clear next steps.
Team review

What can this brand most improve?

assistance in resolving an issue I have with your service

What can this brand most improve?

Thank you for asking. My experience with skill share has been extremely Unsatisfactory! The automated online assistance is totally worthless in resolving issues! I received one pleasant email that appeared promising- however after following the instructions given in the email my problem rem

What do you value most about this brand?

Love it, it’s fun to u

What is most positive about the culture and environment at your company?

They hire good people. Unfortunately, they rarely stay because of the toxicity.
Environment review

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I have spent seven full days of emailing customer service trying to correct an unauthorized charge on my credit card, and I have gotten seven days of the runaround. It has been the worst customer service experience literally literally in my life. They're literally not reading my emails.

Other Employee Reviews for Skillshare

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