SmartBear Competitors | Comparably
SmartBear Claimed Company
SmartBear is pioneering innovation in software quality, embracing AI’s transformative potential. The company’s powerful solution hubs, including SmartBear API Hub, SmartBear Insight Hub, and SmartBear Test Hub, featuring HaloAI, give software development teams around the world visibility and automation that provide end-to-end quality. SmartBear is trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including innovators like Adobe, JetBlue, FedEx, and Microsoft. With an active peer-to-peer community, SmartBear meets customers where they are to help make our technology-driven world a better place. The company is committed to ethical corporate practices, including responsible AI that integrates accountability and transparency across its technology stack, and to social responsibility, promoting good in all the communities it serves. read more
EMPLOYEE
PARTICIPANTS
34
TOTAL
RATINGS
453
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SmartBear Competitors

SmartBear competitors include Sentry, Datadog, BrowserStack and Tricentis. SmartBear ranks 3rd in CEO Score on Comparably vs its competitors. See below how SmartBear compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
3rd
eNPS Rank
3rd
Gender Rank
3rd
Diversity Rank
N/A
Product Quality
4th
NPS Rank
4th
Pricing Rank
4th
Customer Service
4th

See SmartBear Culture vs Competitors:

SmartBear Competitors
RankCompanyScore
1Sentry88
2Datadog79
3SmartBear75
4BrowserStack74
5Tricentis50

SmartBear Competitors at a Glance

Product Quality Score Comparison

SmartBear Ranks 4th in Product Quality Score

8 Customers rate SmartBear's Product Quality Score a 2.5/5, which ranks it 4th against its competitors, below Tricentis.

  1. 1st
    Datadog
    4.1 / 5
  2. 2nd
    Sentry
    3.7 / 5
  3. 3rd
    Tricentis
    3.6 / 5
  4. 4th
    SmartBear
    2.5 / 5
  5. 5th
    BrowserStack
    1.5 / 5
Product Quality Score Comparison
RankCompany Score
1Datadog83
2Sentry75
3Tricentis73
4SmartBear50
5BrowserStack10
NPS Comparison

SmartBear Ranks 4th in Net Promoter Score

8 Customers rate SmartBear's Net Promoter Score a -25, which ranks it 4th against its competitors, below Tricentis. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend SmartBear to a friend?”.

  1. 1st
    Datadog
    29
  2. 2nd
    Sentry
    28
  3. 3rd
    Tricentis
    -1
  4. 4th
    SmartBear
    -25
NPS Comparison
RankCompany Score
1Datadog29
2Sentry28
3Tricentis-1
4SmartBear-25
Pricing Score Comparison

SmartBear Ranks 4th in Pricing Score

7 Customers rate SmartBear's Pricing Score a 2.5/5, which ranks it 4th against its competitors, below Tricentis.

  1. 1st
    Datadog
    4.1 / 5
  2. 2nd
    Sentry
    4 / 5
  3. 3rd
    Tricentis
    3.1 / 5
  4. 4th
    SmartBear
    2.5 / 5
  5. 5th
    BrowserStack
    1.5 / 5
Pricing Score Comparison
RankCompany Score
1Datadog82
2Sentry80
3Tricentis63
4SmartBear50
5BrowserStack10
Customer Service Comparison

SmartBear Ranks 4th in Customer Service

7 Customers rate SmartBear's Customer Service a 2.4/5, which ranks it 4th against its competitors, below Tricentis.

  1. 1st
    Datadog
    4.1 / 5
  2. 2nd
    Sentry
    3.5 / 5
  3. 3rd
    Tricentis
    3.3 / 5
  4. 4th
    SmartBear
    2.4 / 5
  5. 5th
    BrowserStack
    1.5 / 5
Customer Service Comparison
RankCompany Score
1Datadog82
2Sentry70
3Tricentis66
4SmartBear49
5BrowserStack10
Overall Culture Score Comparison

SmartBear Ranks 3rd in Overall Culture Score

34 Employees rate SmartBear's Overall Culture a 75/100, which ranks it 3rd against its competitors, below Datadog. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Sentry
    88 / 100
  2. 2nd
    Datadog
    79 / 100
  3. 3rd
    SmartBear
    75 / 100
  4. 4th
    BrowserStack
    74 / 100
  5. 5th
    Tricentis
    50 / 100
Overall Culture Score Comparison
RankCompany Score
1Sentry88
2Datadog79
3SmartBear75
4BrowserStack74
5Tricentis50
eNPS Comparison

SmartBear Ranks 3rd in Employee Net Promoter Score

23 Employees rate SmartBear's Employee Net Promoter Score a 26, which ranks it 3rd against its competitors, below Datadog. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at SmartBear to a friend?”.

  1. 1st
    Sentry
    38
  2. 2nd
    Datadog
    34
  3. 3rd
    SmartBear
    26
  4. 4th
    BrowserStack
    -10
  5. 5th
    Tricentis
    -47
eNPS Comparison
RankCompany eNPS
1Sentry38
2Datadog34
3SmartBear26
4BrowserStack-10
5Tricentis-47
Gender Score Comparison

SmartBear Ranks 3rd in Gender Score

5 Employees rate SmartBear's Gender Score a 72/100, which ranks it 3rd against its competitors, below Datadog. The Gender Score tracks how positively women rate their experience at SmartBear.

  1. 1st
    Sentry
    86 / 100
  2. 2nd
    Datadog
    76 / 100
  3. 3rd
    SmartBear
    72 / 100
Gender Score Comparison
RankCompany Score
1Sentry86
2Datadog76
3SmartBear72
Diversity Score Comparison
Not Enough Ratings To Rank SmartBear
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