SmartBear Claimed Company

SmartBear is pioneering innovation in software quality, embracing AI’s transformative potential. The company’s powerful solution hubs, including SmartBear API Hub, SmartBear Insight Hub, and SmartBear Test Hub, featuring HaloAI, give software development teams around the world visibility and automation that provide end-to-end quality. SmartBear is trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including innovators like Adobe, JetBlue, FedEx, and Microsoft. With an active peer-to-peer community, SmartBear meets customers where they are to help make our technology-driven world a better place. The company is committed to ethical corporate practices, including responsible AI that integrates accountability and transparency across its technology stack, and to social responsibility, promoting good in all the communities it serves. read more

EMPLOYEE PARTICIPANTS: 36

TOTAL RATINGS: 486

CEO: Dan Faulkner

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Joining SmartBear - Employee Onboarding

Employee Sentiment

The prevailing opinion from employees about joining SmartBear is that the company was very unprepared on their first day. SmartBear employees concluded that their overall onboarding experience was negative. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Answer	Percent
Yes	50%
No	50%

Did you have a positive onboarding experience when you were hired at your current company?

Answer	Percent
Very Prepared	50%
Prepared	0%
Somewhat Prepared	0%
Unprepared	0%
Very Unprepared	50%

How prepared was your company on your first day of onboarding?

Answer	Percent
Yes	100%
No	0%

Was your direct manager helpful with your onboarding during your first 90 days?

Meet Your Managers

Your direct manager highly affects your experience at a company; overall managers at SmartBear are rated a B+. At SmartBear most employees said they received feedback every week or never. 50% of employees also said they felt comfortable giving their managers feedback. Learn More about your managers at SmartBear.

Answer	Percent
Every week	57%
Once a month	14%
Once a quarter	0%
Once a year	14%
Never	15%

How often do you get valuable feedback on how to improve at work?

Answer	Percent
Yes	100%
No	0%

Does your boss expect you to work when you're on vacation?

Answer	Percent
Yes	50%
No	50%

Do you feel comfortable giving your boss negative feedback?

Negotiate Salary

If you think you and your skill set should be valued higher than your offer, negotiate your salary! 67% of men and 100% of women at SmartBear said they negotiated their salaries. SmartBear ranks in the Top 50% for compensation in Boston. Learn More about Salaries at SmartBear.

Average Salaries at SmartBear by Department

Get Acclimated

Now that you’ve joined SmartBear, get acclimated. Is lunch a social time or do people sit at their desks? At SmartBear the most common answer selected by employees is a >1 hour break. Understand your coworkers and why they’ve chosen to stay at SmartBear, many employees say it’s because of the comfort & familiarity.

Answer	Percent
Company Mission	0%
Comp & Benefits	50%
Co-Workers	0%
Comfort & Familiarity	50%
Career Advancement Opportunities	0%

What's the main reason you stay at your current company?

Answer	Percent
>1 hour	75%
1 hour	25%
45 minutes	0%
30 minutes	0%
I eat at my desk	0%

How long do you take for lunch breaks?

Answer	Percent
Multiple times a week	34%
Once a week	0%
Once a month	0%
Once a quarter	33%
Never	33%

How often do you socialize with team members outside of work?

Professional Development

SmartBear ranks in the Top 50% of companies for professional development in Boston. 50% of employees feel as though SmartBear is beneficial to their continuous career growth, and 40% said they had a mentor at the office. Learn More about Professional Development at SmartBear.

Answer	Percent
Yes	40%
No	60%

Do you have a mentor at work?

Answer	Percent
Yes	50%
No	50%

Does your current company provide you meaningful opportunities for career advancement?

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