
Business.com
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Anonymously Rate Your Experience & Make Work BetterSmartbiz employees are -20% more likely to recommend Smartbiz as a great place to work
| 40% | Promoters |
|---|---|
| 0% | Passives |
| 60% | Detractors |
Working at Smartbiz is rated below average by 6 employees, across various culture dimensions. Smartbiz employees rate eNPS highest among all categories, and think that Work Culture and Compensation have the most room for improvement, putting Smartbiz’s culture in the Bottom 5% compared to similar sized companies on Comparably. See below in detail how working at Smartbiz was rated by employees.
Overall Company Culture at Smartbiz is rated F
Last updated months ago
Smartbiz ranks in the Bottom 5% of other companies on Comparably with for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterOut of 4 Smartbiz employee reviews, 100% were constructive reviews with the goal of helping Smartbiz improve their work culture.
| Positive Reviews | 0% |
|---|---|
| Constructive Feedback | 100% |
What does the leadership team need to get better at?The leadership team stumbles into fights with everyone the SBA, banks anyone and everyone. It's a comedic mess with no stability at top
What does the leadership team need to get better at?Leadership lacks ethics. The company will partner with anyone.
Why do you feel undervalued and what would make you feel better about your compensation?The overall benefits especially health are generous. No 401k matching which tells you plenty about a decade plus "startup" company.
| Headquarter | United States of America |
|---|
Smartbiz competitors include Business.com. Smartbiz ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Smartbiz compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
6 employees at Smartbiz have reviewed Smartbiz across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 6 Smartbiz employees give their leadership a grade of F, or Bottom 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Smartbiz are mostly dissatisfied with their total compensation at Smartbiz, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Smartbiz are mostly dissatisfied with their team. 6 Participants grade the quality of their coworkers an F. Less than half believe the meetings at Smartbiz are effective, and less half look forward to interacting with their coworkers.
The majority of employees at Smartbiz believe the environment at Smartbiz is negative. Most Participants believe the pace of work at Smartbiz is moderate.
Overall, the employees at Smartbiz are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At this moment no Smartbiz employees have provided insight into whether or not they clearly understand Smartbiz's KPIs and OKRs.
Smartbiz’s CEO Evan Singer started in this role in 2013. Evan’s approval rate is lower compared to CEOs at similar sized companies, putting Evan in the Bottom 5% of all CEOs of similar-sized companies on Comparably. Evan Singer’s employees rank Smartbiz in the Bottom 15% for Perks And Benefits, in the Bottom 5% for Compensation, and in the Bottom 5% for Environment. When compared to Smartbiz’s competitors, Evan Singer ranks below Business.com CEO Doug Llewellyn.
The Smartbiz Executive Team is rated a “F” and led by CEO Evan Singer, VP Lending Operations Leo Jacobo, and Vice President, Finance Alan Crystal
Evan Singer CEO / President
Evan Singer serves as the CEO / President of Smartbiz.
Leo Jacobo VP Lending Operations
Leo Jacobo serves as the VP Lending Operations of SmartBiz. SBA loans made easy.. Leo started at SmartBiz. SBA loans... read more
Alan Crystal Vice President, Finance
Alan Crystal serves as the Vice President, Finance of Smartbiz.
Jim Hancock VP Engineering
Jim Hancock serves as the VP Engineering of SmartBiz. SBA loans made easy.. Jim started at SmartBiz. SBA loans made... read more
Brent Looney VP, Sales & Business Development
Brent Looney serves as the VP, Sales & Business Development of SmartBiz. SBA loans made easy.. Brent started at... read more
Mike Bertrand CTO
Mike Bertrand serves as the CTO of SmartBiz. SBA loans made easy.. Mike started at SmartBiz. SBA loans made easy. in... read more
Brett Dudo Director of Engineering
Brett Dudo serves as the Director of Engineering of SmartBiz. SBA loans made easy.. Brett started at SmartBiz. SBA loans... read more
How much do people at Smartbiz get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Smartbiz is $114,963, or $55 per hour, while the estimated median salary is $117,954, or $56 per hour.
At Smartbiz, the highest paid job is a General Counsel at $267,111 annually and the lowest is a CS Rep at $44,579 annually. Average Smartbiz salaries by department include: IT at $94,906, Engineering at $123,246, Sales at $210,614, and Marketing at $159,584. Half of Smartbiz salaries are above $117,954.
4 employees at Smartbiz rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 10 ratings) while 3 employees at Smartbiz rank their Perks And Benefits in the Bottom 15% of similar sized companies in the US (based on 3 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $69k | $69k | 1st Percentile |
20th Percentile $93k | $93k | 20th Percentile |
40th Percentile $117k | $117k | 40th Percentile |
60th Percentile $193k | $193k | 60th Percentile |
80th Percentile $341k | $341k | 80th Percentile |
100th Percentile $460k | $460k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at Smartbiz across various culture dimensions.
Smartbiz PTO policy is a critical component of the benefits package offered to employees.

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Who is the CEO of Smartbiz?
Smartbiz CEO is Evan Singer, their score by employees is 46
What is Smartbiz eNPS?
The eNPS for Smartbiz is -20
What is the salary for Accountant in Smartbiz?
Accountant average salary in the US is 60k
What are the salaries in the Customer Support in Smartbiz?
The average salaries for Customer Support in Smartbiz is 58k
Who are Smartbiz competitors?
Smartbiz main competitors are Business.com