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Anonymously Rate Your Experience & Make Work BetterWorking at SmarterHQ is rated average by 3 employees, across various culture dimensions. SmarterHQ employees are most satisfied about Manager, CEO Rating, and Executive Team categories, putting SmarterHQ’s culture in the Top 50% compared to similar sized companies on Comparably and in the Top 35% compared to other companies in Indianapolis, IN. See below in detail how working at SmarterHQ was rated by employees.
Overall Company Culture at SmarterHQ is rated C+
Last updated months ago
SmarterHQ ranks in the Top 50% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
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Anonymously Rate Your Experience & Make Work BetterSmarterHQ makes it easy for marketers to captivate each and every customer with personalized email and web experiences.
SmarterHQ is changing the way brands connect with their customers.
| Headquarter | 9102 N. Meridian St., Suite 415 Indianapolis, IN United States of America |
|---|---|
| Website | www.smarterhq.com |
| Founding Date | 2010 |
| Tel | 800-913-9559 |
| Company Status | Private |
SmarterHQ competitors include HubSpot, ActiveCampaign, and Pardot. SmarterHQ ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how SmarterHQ compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

3 employees at SmarterHQ have reviewed SmarterHQ across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 3 SmarterHQ employees give their leadership a grade of B-, or Top 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at SmarterHQ are not very pleased with their total compensation at SmarterHQ, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at SmarterHQ are pleased with their team. 3 Participants grade the quality of their coworkers a C+. The majority believe the meetings at SmarterHQ are effective, and the majority look forward to interacting with their coworkers.

The prevailing opinion from Comparably users in Indianapolis, IN about their company is that it was prepared on their first day. Indianapolis, IN employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At this moment no SmarterHQ employees have provided insight into whether or not they clearly understand SmarterHQ's KPIs and OKRs.
Michael’s approval rate is in the Top 25% of all CEOs of similar-sized companies on Comparably, and in the Top 15% compared to the CEOs of all other companies in Indianapolis, IN. Compared to SmarterHQ’s competitors, Michael Osborne ranks right above Pardot CEO Adam Blitzer. Under Osborne’s leadership, SmarterHQ employee respondents are most happy about their Manager and the company’s Executive Team. Happiness and Compensation are two areas, according to respondents, where SmarterHQ could stand to see real improvement.
The SmarterHQ Executive Team is rated a “B” and led by CEO Michael Osborne, VP of Operations and Hosting Chad Pressler, and VP Sales Jack Kusner
Michael Osborne CEO / President
Michael Osborne serves as the CEO / President of SmarterHQ.
Chad Pressler VP of Operations and Hosting
Chad Pressler serves as the VP of Operations and Hosting for SmarterHQ. Chad started at SmarterHQ in October of 2009.... read more
Jack Kusner VP Sales
Jack Kusner serves as the VP Sales for SmarterHQ. Jack started at SmarterHQ in May of 2017. Jack is based in the... read more
Kristen Hamerstadt VP of Marketing
Kristen Hamerstadt serves as the VP of Marketing for SmarterHQ. Kristen started at SmarterHQ in November of 2017.... read more
Barry Clark VP Business Development
Barry Clark serves as the VP Business Development for SmarterHQ. Barry started at SmarterHQ in January of 2017. Barry is... read more
Amy Mitchell Client Success Director
Amy Mitchell serves as the Client Success Director for SmarterHQ. Amy started at SmarterHQ in May of 2018. Amy is based... read more
Dean Abbott CTO, Chief Data Scientist and Co-Founder
Dean Abbott serves as the CTO, Chief Data Scientist and Co-Founder for SmarterHQ. Dean started at SmarterHQ in June of... read more
Kara Holthaus Vice President of Client Services
Kara Holthaus serves as the Vice President of Client Services of SmarterHQ. Kara currently resides in the Indianapolis,... read more
Matt Tyner Vice President, Finance & Operations
Matt Tyner serves as the Vice President, Finance & Operations of SmarterHQ. Matt currently resides in the Indianapolis,... read more
How much do people at SmarterHQ get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at SmarterHQ is $101,261, or $48 per hour, while the estimated median salary is $116,381, or $55 per hour.
At SmarterHQ, the highest paid job is a Director of Engineering at $169,418 annually and the lowest is a CS Rep at $44,493 annually. Average SmarterHQ salaries by department include: Engineering at $110,396, IT at $95,007, Sales at $212,005, and Operations at $73,362. Half of SmarterHQ salaries are above $116,381.
3 employees at SmarterHQ rank their Compensation in the Bottom 25% of similar sized companies in the US (based on 11 ratings) while 3 employees at SmarterHQ rank their Perks And Benefits in the Bottom 30% of similar sized companies in the US (based on 4 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $66k | $66k | 1st Percentile |
20th Percentile $89k | $89k | 20th Percentile |
40th Percentile $111k | $111k | 40th Percentile |
60th Percentile $181k | $181k | 60th Percentile |
80th Percentile $232k | $232k | 80th Percentile |
100th Percentile $327k | $327k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at SmarterHQ across various culture dimensions.
SmarterHQ's PTO and Vacation policy typically gives unlimited days off a year. Paid Time Off is SmarterHQ's most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit.

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Candidates By Department
All Industries | 33% | |
|---|---|---|
Marketing | 33% | |
IT | 17% | |
Sales | 17% |
Candidates By Location
Indianapolis | 33% | |
|---|---|---|
San Francisco | 17% | |
Mooresville | 17% | |
Grammer | 17% | |
Other | 17% |
What is SmarterHQ address?
SmarterHQ location is at 9102 N. Meridian St., Suite 415
Who is the CEO of SmarterHQ?
SmarterHQ CEO is Michael Osborne, their score by employees is 77
What is SmarterHQ eNPS?
The eNPS for SmarterHQ is 100
What is the salary for QA in SmarterHQ?
QA average salary in the US is 79k
What are the salaries in the Business Development in SmarterHQ?
The average salaries for Business Development in SmarterHQ is 96k