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SmartPak Company Culture
SmartPak Culture
This score is derived from employee ratings & reviews3.8/5
SmartPak's Overall Culture is rated B
Top Rated Culture Dimensions
Environment
ACEO Rating
BOutlook
BManager
B-Meetings
B-SmartPak CEO
Top 25%Top 25% of Similar Size Companies on Comparably
Fraser Cameron
73 /100
See More
Diversity at SmartPak
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at SmartPak
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterSmartPak eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 40%Top 40% of Similar Size Companies on Comparably
Recommend to a Friend?
17
SmartPak employees are 17% more likely to recommend SmartPak as a great place to work
| 50% | Promoters |
|---|---|
| 17% | Passives |
| 33% | Detractors |
Working at SmartPak
Working at SmartPak is rated average by 7 employees, across various culture dimensions. SmartPak employees are most satisfied about Environment, CEO Rating, and Outlook categories, putting SmartPak’s culture in the Top 35% compared to similar sized companies on Comparably and in the Top 50% compared to other companies in Boston. See below in detail how working at SmartPak was rated by employees.
Overall Company Culture at SmartPak
B
Overall Company Culture at SmartPak is rated B
Last updated months ago
Top
35%
SmartPak ranks in the Top 35% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterSmartPak Employee Reviews
Out of 11 SmartPak employee reviews, 56% were positive. The remaining 44% were constructive reviews with the goal of helping SmartPak improve their work culture.
| Positive Reviews | 56% |
|---|---|
| Constructive Feedback | 44% |
Positive Reviews From SmartPak Employees
- What makes you most happy at work?Seeing the dogs every day in the office and laughing with coworkers.
- What is most positive about the culture and environment at your company?It's fun and people work hard.
- What are some of the best things about your team?We all love horses and have a great comraderie. I can't wait to get back to the office.
Constructive Feedback From SmartPak Employees
- What do your coworkers need to improve and how could you work together better?coworkers are generally nice but you must be a favorite to ever advance
- Why do you feel undervalued and what would make you feel better about your compensation?Pay needs to be better comparable to Boston area prices
- What does the leadership team need to get better at?recognizing employees strengths and not squashing everyone in the same mold
SmartPak Company Information
SmartPak Company Overview
When most people say "work hard, play hard," they don't mean at the same time.
SmartPak was founded in 1999 and its current CEO is Fraser Cameron. Since its inception 27 years ago, SmartPak has grown to 400 employees.
SmartPak Mission, Vision & Values
SmartPak Mission Statement
We're making the world a better place, using our smarts to power healthy horses and happy riders.
SmartPak Vision Statement
Changing the world, four hooves at a time
SmartPak Values
- Speed
- Maniacal Customer Focus
- Analysis
- Risk-Taking
- Team
- Execution
- Respect
| Headquarter | 40 Grissom Road, Suite 500 Plymouth, MA 02360 United States of America |
|---|---|
| Website | www.smartpak.com |
| Founding Date | 1999 |
| Tel | 1-800-461-8898 |
| Company Status | Public |
| Stock | CVET |
| Jobs | www.smartpakequine.com/jobs |
| Social Sites |
SmartPak Employees
SmartPak has 400 employees. 7 employees at SmartPak have reviewed SmartPak across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 7 SmartPak employees give their leadership a grade of C+, or Top 50% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at SmartPak are generally satisfied with their total compensation at SmartPak, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at SmartPak are generally satisfied with their team. 7 Participants grade the quality of their coworkers a C. The majority believe the meetings at SmartPak are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at SmartPak believe the environment at SmartPak is positive. Most Participants believe the pace of work at SmartPak is comfortably fast. About 50% of the employees at SmartPak work 8 hours or less.
Overall, the employees at SmartPak are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining SmartPak - Employee Onboarding
The prevailing opinion from employees about joining SmartPak is that the company was very prepared on their first day. SmartPak employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
SmartPak KPIs and OKRs
At this moment no SmartPak employees have provided insight into whether or not they clearly understand SmartPak's KPIs and OKRs.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
SmartPak CEO & Leadership
SmartPak CEO - Fraser Cameron
73 /100
SmartPak’s CEO Fraser Cameron started in this role in 2017. Fraser’s approval rate is in the Top 25% of all CEOs of similar-sized companies on Comparably, and in the Top 35% compared to the CEOs of all other companies in Boston. SmartPak’s CEO is highly regarded especially by Caucasian employees. Under Cameron’s leadership, SmartPak employee respondents are most happy about their Environment and the company’s Outlook. Perks And Benefits and Executive Team are two areas, according to respondents, where SmartPak could stand to see real improvement.
SmartPak Leadership
The SmartPak Executive Team is rated a “C-” and led by CEO Fraser Cameron, Vice President, Merchandising Colleen Norve, and Vice President, Ecommerce Kent Phillips
Fraser Cameron CEO / President
Fraser Cameron serves as the CEO / President of SmartPak.
Colleen Norve Vice President, Merchandising
Colleen Norvé serves as the Vice President Of Merchandising of SmartPak. Colleen started at SmartPak in March of 2017.... read more
Kent Phillips Vice President, Ecommerce
Kent Phillips serves as the Vice President, Ecommerce of SmartPak. Kent started at SmartPak in November of 2009. Kent... read more
Jamie Loehr Chief Marketing Officer
Jamie Loehr serves as the Chief Marketing Officer of SmartPak. Jamie started at SmartPak in January of 2017. Jamie is... read more
Rob McClellan Chief Technology Offier
Rob McClellan serves as the Chief Technology Offier of SmartPak.
Dodd Corby Senior Vice President, Operations
Dodd Corby serves as the Senior Vice President, Operations of SmartPak.
SmartPak Salaries
How much does SmartPak pay?
How much do people at SmartPak get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at SmartPak is $98,613, or $47 per hour, while the estimated median salary is $95,099, or $45 per hour.
At SmartPak, the highest paid job is a General Counsel at $283,503 annually and the lowest is a CS Rep at $45,073 annually. Average SmartPak salaries by department include: Business Development at $100,918, IT at $98,033, Marketing at $184,585, and Product at $138,301. Half of SmartPak salaries are above $95,099.
7 employees at SmartPak rank their Compensation in the Bottom 40% of similar sized companies in the US (based on 23 ratings) while 7 employees at SmartPak rank their Perks And Benefits in the Bottom 20% of similar sized companies in the US (based on 7 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $60k | $60k | 1st Percentile |
17th Percentile $78k | $78k | 17th Percentile |
33rd Percentile $94k | $94k | 33rd Percentile |
50th Percentile $177k | $177k | 50th Percentile |
67th Percentile $275k | $275k | 67th Percentile |
83rd Percentile $304k | $304k | 83rd Percentile |
100th Percentile $365k | $365k | 100th Percentile |
$98,613*
Average Compensation
$95,099*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
SmartPak Salaries by Department
Diversity & Inclusion at SmartPak
The Diversity score provides insights into how diverse employees feel and rate their work experience at SmartPak across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
SmartPak Perks & Benefits
Active Rider Program
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Gym Membership / Reimbursement
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
Financial Benefits
- 401K / Retirement Plan
- Employee Stock Purchase Plan
Office Perks
- Free Food
- Pet-Friendly
- Company Social Outings
SmartPak PTO
SmartPak PTO policy is a critical component of the benefits package offered to employees.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
SmartPak Careers
SmartPak Jobs
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Frequently Asked Questions regarding SmartPak
What is SmartPak address?
SmartPak location is at 40 Grissom Road, Suite 500
Who is the CEO of SmartPak?
SmartPak CEO is Fraser Cameron, their score by employees is 73
What is SmartPak eNPS?
The eNPS for SmartPak is 17
What is the salary for Recruiter in SmartPak?
Recruiter average salary in the US is 85k
What are the salaries in the HR in SmartPak?
The average salaries for HR in SmartPak is 93k
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