Social Solutions is the leading provider of cloud software for nonprofit and public sector social service organizations. Our Apricot and ETO products offer clients the most comprehensive and secure social good platform available, including case management, participant connection, data insights, outcome analytics and funder enablement solutions. Based in Austin, Texas, Social Solutions was founded 20 years ago by social workers who saw the potential of technology to improve outcomes and help accelerate lasting social change in the communities they serve. To date, more than 90,000 users have adopted the Social Solutions platform to improve their data by measuring and optimizing outcomes. Social Solutions is backed by Vista Equity Partners and serves clients in the US, UK, Canada, New Zealand and Australia. read more

EMPLOYEE PARTICIPANTS: 23

TOTAL RATINGS: 386

CEO: Erin Mulligan Nelson

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Joining Social Solutions - Employee Onboarding

Employee Sentiment

The prevailing opinion from employees about joining Social Solutions is that the company was prepared on their first day. Social Solutions employees concluded that their overall onboarding experience was negative. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Answer	Percent
Yes	50%
No	50%

Did you have a positive onboarding experience when you were hired at your current company?

Answer	Percent
Very Prepared	50%
Prepared	50%
Somewhat Prepared	0%
Unprepared	0%
Very Unprepared	0%

How prepared was your company on your first day of onboarding?

Answer	Percent
Yes	50%
No	50%

Was your direct manager helpful with your onboarding during your first 90 days?

Meet Your Managers

Your direct manager highly affects your experience at a company; overall managers at Social Solutions are rated a B. At Social Solutions most employees said they received feedback once a year or every week. 100% of employees also said they felt comfortable giving their managers feedback. Learn More about your managers at Social Solutions.

Answer	Percent
Every week	25%
Once a month	25%
Once a quarter	0%
Once a year	50%
Never	0%

How often do you get valuable feedback on how to improve at work?

Answer	Percent
Yes	50%
No	50%

Does your boss expect you to work when you're on vacation?

Answer	Percent
Yes	100%
No	0%

Do you feel comfortable giving your boss negative feedback?

Negotiate Salary

If you think you and your skill set should be valued higher than your offer, negotiate your salary! 100% of men and 100% of women at Social Solutions said they negotiated their salaries. On average, Social Solutions employees earn $129,886. Social Solutions ranks in the Bottom 40% for compensation in Austin. Learn More about Salaries at Social Solutions.

Average Salaries at Social Solutions by Department

$126k*

Engineering

$134k*

Product

$84k*

Design

$107k*

Marketing

$81k*

Operations

$45k*

Admin

$112k*

Business Dev

$63k*

Finance

$63k*

Customer Support

$79k*

$93k*

$270k*

Legal

$186k*

Sales

^* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Get Acclimated

Now that you’ve joined Social Solutions, get acclimated. Is lunch a social time or do people sit at their desks? At Social Solutions the most common answer selected by employees is a >1 hour break. Understand your coworkers and why they’ve chosen to stay at Social Solutions, many employees say it’s because of the company mission.

Answer	Percent
Company Mission	50%
Comp & Benefits	50%
Co-Workers	0%
Comfort & Familiarity	0%
Career Advancement Opportunities	0%

What's the main reason you stay at your current company?

Answer	Percent
>1 hour	50%
1 hour	0%
45 minutes	0%
30 minutes	0%
I eat at my desk	50%

How long do you take for lunch breaks?

Answer	Percent
Multiple times a week	0%
Once a week	0%
Once a month	33%
Once a quarter	67%
Never	0%

How often do you socialize with team members outside of work?

Professional Development

Social Solutions ranks in the Top 50% of companies for professional development in Austin. 100% of employees feel as though Social Solutions is beneficial to their continuous career growth, and 75% said they had a mentor at the office. Learn More about Professional Development at Social Solutions.

Answer	Percent
Yes	75%
No	25%

Do you have a mentor at work?

Answer	Percent
Yes	100%
No	0%

Does your current company provide you meaningful opportunities for career advancement?

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