SpaceCraft, Inc. FAQs

1. Navigate to Facebook Ads Manager, then set up your pixel by clicking the Get Started button at the top right of the page.

Facebook Pixel Helper

2. Choosethe pixel name and click the Create button.

3. Select Manually Install the Code Yourself.

4. Copy the first half of the pixel code, beginning at <script> and ending at </script>.

5. With that copied, client into yourDeveloper Tools tab in the gray navigation bar, and click onHead JS.

6. Paste the first part of the code into the text field, removing the<script>and</script> from the text field.Below: the pasted code in the HTML text box.

7.Click on theSave button. Switch to theContent dashboard andnavigate to yourFooter.

Note: The footer is the best place to insert sitewide embed codes as it inserts it on all of your pages, however, these embed codes can also be placed on individual pages.

8. Once in the Footer, select the green (+) button.

9. Add theHTMLcontent block.

10. Paste the second half of the script code from Facebook Ads Manager in the large fieldbox. This code begins at <noscript> and ends at </noscript>.

11. Select the blue Save button.

12. Select the green Publish button to makethe change live to your site.

Optional:Run your website through the to ensure that it's running and capturing data.

Disclaimer: Formstack no longer allows users on free trials to add forms. Only paid accounts will be able to add forms to their sites via an API connection.

First, head over to www.formstack.com and create your account.

1.Login to Formstack.com and select Create Form.

2. Follow the steps to build your form, selectingNext Step as you complete each section.

3. Once youre finished with the form, selectMy Account in the upper righthand corner of the page.

4. Select API from the list that drops down.

5. Select New key in the upper righthand corner of the screen, then choose an API Key Name that will help you identify the API key in the future.

6. Select Create Key.

7. Highlight the Key and hit CTRL+C to copy it.

Settingsicon in the gray navigation bar.

9. Select Appsunder the Settings header.

10. Click on the greenAdd Third Party App button, and then under the Forms tab, select the Formstack tile.

11. Paste the API Key into the field.

12. Select Save.

Now youre ready to add the form to a page on your website.

13. Go to the page where you want the form to live, select the green + button and choose the Form block.

14. Then choose the Formstack form you just created from the dropdown list in the Form block.

15.Select Publish to take your changes live!

MINDBODY offers the best tools for online bookings, point-of-sale and marketing solutions. Together, we provide a fantastic solution for building and promoting a powerful web presence. MINDBODY's branded web toolsprovide the best way to integrate with MINDBODY Online.

IMPORTANT: In order to use your MINDBODY widgets, you'll need to use our fitness-specific templates, or add your widget through an HTML block.

Getting Started:

To get started, please access our MINDBODY Partner page to view and choose one of our pre-configured MINDBODY Templates.Otherwise, you may signup forone of the fitness-specific templates, found on our Templates page.

If youdesire to add a MINDBODY widget to any one of your pages, it is simple to add the widgetswith the MINDBODY block or an HTML block. Follow the steps below to add the special block to your SpaceCraft + MINDBODY website.

1. Select theContent tool from the gray navigation bar.

2. From the Pages area, select the page you wish to add your HealCode block to:

MINDBODY Branded Web Dashboard

3. From your page, select the green (+) icon between the currently placed blocks:

4. Then,select the MINDBODY option, from your list of block options (you may also paste the code into an HTML block in the same way):

5. You will need to insert the embed widget code from MINDBODY for the unique widget you are trying to place on yourpage.So, nowlogin to the :

6.Inyour main Branded Web Tool Dashboard page, select Widgets in the top navigation bar:

7.From here, select the title name of the widget that you are trying to place into your site:

8.Scroll down to the very bottom of the Edit widget page until you see the blue Deploy Your Widgetarea, then select the large green Copy to Clipboardbutton:

9.Now, with the embed code copied to your clipboard,go back to your Dashboard andpaste the embed code into your MINDBODY block.

(Right-click and Pasteor CMD+V for Mac |CTRL+V for PC)

The embed code is saved automatically and will confirm what typeof widget you implemented, along with the Widget ID. Use the trash icon if you need to remove your widget.

Look below to see what a correctly placed widgetlooks like within the Content tool:

If you incorrectly insert the embed code, here is the red error message you will see:

If you receive the above message, go back to step 8and try again.

10. If everything looks good on your page, there is no need to select Publish, as the widgets update and pull syncing data directly from MINDBODY.Perfect!

To add a live Twitter feed to your website:

1. Select theSettings icon in the gray navigation bar and click on theAppssubheader.

2. Select the greenAdd Third Party Appbutton, and click into theSocialcategory tab.

3.Click on the Twitter tile and enter in your account information, or authorize the app.

To have your content appear on your website:

1. Select theContenttab in the gray navigation bar, and click on thePagewhere you want to add your feed.

2. Use the green plus sign to add aSocial content block.

3. Enter in your title, and choose your Twitter account from the drop-down menu. You can limit the number of tweets you'd like to show up on the page by clicking into theLimit field and selecting a number.

- OR -

Another option is to choose a page where you'd like to feature your latest tweet and add a Featured content block, then choose your Twitter account from the drop-down menu

- OR -

You can add a Social block to your Global sidebar and pull your Twitter feed in there so users see your tweets on every page across your site.

Note: It may take an hour or so for tweets to start showing up.

Sometimes, after uploading photos to a verified Google My Business profile, business owners may notice that the images are not visible to customers and Google Maps users, despite the images showing up in their Google My Business dashboard.

If you have uploaded photos to your Google My Business profile but they are not public, you should first make sure that your images adhere to Google's photo guidelines.If your images are still not appearing, then you should reach out to Google My Business support about the issue.

Contact Google My Business support

There are multiple methods to reach Google My Business support:

Fill out a form to talk to a specialist

Contact Google My Business via Facebook

Contact Google My Business via Twitter

Request a call from Google My Business support. Google will call you at a later time and will send an email for your records.

If you reach out to Google My Business support via a form, please make sure that you enter the email address that you use to manage your Google My Business listing. Google will send you an automated confirmation email with a case number. If you need to follow up on your support request, you can reference your case number.

Upload Images as a Google User

Many business owners whose uploaded photos are not appearing have noticed that other Google users have been able to successfully upload photos to the listing. Note: this is not preferred because your Google username will be attached to the photos. However, it is a workaround for business owners who want images on their profile immediately.

To upload photos in this manner, you will search for your business in Google Search or Google Maps and navigate to the Add a photo button.

You can do this both on desktop or on your mobile phone.

Each content block has its own purpose, and they all do different things. It's important to know what each block does so that you can make sure you're getting the right type of content onto your website.

Here are the different types of content blocks you can choose from:

Address: Input your company's address or link your Business Profile address to easily show your location or a Google Map.

Audio: Add an audio file snippet to your website from Spotify, Soundcloud, or Bandcamp by inserting the embed code into this block.

Button: Insert a button that links to something else.

Collection: Showcase one of your collections (events, resources, images, etc.)

Contact: Input your company's contact information (phone number, fax number, email) or link your Business Profile contact information to easily show on your website.

Definition List: Create a list of definitions easily within your website so that visitors don't have to leave your page to research definitions.

Divider: Add a divider line to your page to segment content.

Email Capture: After connecting your preferred email integration, add this block so that visitors can sign up to receive newsletters or send you messages straight to your email.

Featured Content: Easily showcase content from different pages or your best content by adding this block.

Form: After connecting your Forms provider (Formstack or Wufoo), add this block to show yourcreated forms on your website.

HTML: This block allows you to insert custom coding or embed codes from third-party widgets to add to your website.

Hours: Input your company'shours or link your Business Profile hours information to easily show on your website.

Image: Add a single image to your webpage.

Image Gallery: Add multiple images to your webpage.

Items List: Add an items list if you want to showcase more than one item or easily create a list of products/listings. (Note: If you are linking to one of the items on the items list somewhere else on your website, and end up deleting that item from the list, that linking will no longer work. Removing/deleting any item from an items list (or any list) will remove it from the website entirely. To get that item back, you will need to remake it.)

Link: This content block automatically loads on the Navigation Item page, and it is where you can choose how/where to link visitors to within your navigation bar.

MINDBODY: A block that is specifically dedicated to MINDBODY embed codes.

Reservations: After connecting your preferred reservations integration, add this block so that visitors can easily make reservations through your provider.

Resource: Easily show one of the PDFs or resources from your Resource Library.

Simple List: Much like the Items list, showcase a list of information/listings. Unlike the Items list, where linking to another page requires a bit more work, this list allows you to easily link information within the block itself.

Social: After integrating your accounts in the Settings area, add your social media feeds.

Social Icons: Unlike the social block, you cannot show yoursocial media feeds with this content block. Instead, this block is used to show icons of different social media accounts, so visitors can easily click on the page they'd like to go to and the browser will open it in another window.

Text: A content block that allows you to add text to your page.

Video: Add a single video to your webpage.

Video Gallery: Add multiple videos to your webpage.

A featured content block is a block that helps users navigate around the website or highlights content sections they might not otherwise click into. It is a great way to easily showcase your posts without needing the client to navigate to it themselves.

To add a feature content block:

1. Click on the Content tool in the gray navigation bar, and then select the page you'd like to add the featured content to.

2. While viewing the page's content block, select on the green plus sign to add a "Featured Content" tile.

3. The content block will load empty, but you can use the dropdown to select the content that gets showcased.

The content that you will be able to select from includes any blog posts, a social media feed, or items from lists.

4. Once that content loads on the content block, feel free to reorganize and reorder the content as you please, by using the three dashes on the side of the blocks to click and drag them into order.

Once the content is organized the way you want, you are all set to go!

If you ever need to add more content, use the dropdown menu to select them.

You can also use the trashcan icon to remove old content you no longer want to showcase:

Want to customize your map to make it more unique? You can easily change the style and color of your map, and choose from a large selection to give it a more customized look!

To begin, let's add an Address content block to your page.

1. Select the Content tool in the gray navigation bar.

2. Click on the page you'd like to add an Address content block to, and use the green plus sign to add the content.

3. Enter in the address you'd like to show in the empty fields, and be sure to toggle on the "Include Map" button.

4. Once you've finished, click on the blue "Design this page" button to start customizing.

5. While viewing your map, select the Sitewide tab on the right-hand side of the preview, and click on the "Styles" option.

6. On the next page, click on the Maps option.

7. You will see all of the design options for your maps (you'll want to note that this is a sitewide setting, so if you have more than one map, they will all follow the design styles selected here).

8.Use the Styles dropdown to select your map's new look! Choose from 12 different looks.

9. Be sure to select the Save button after your changes, and then you are all set!

If you have any questions or run into any issues, feel free to reach out to our support team and they'd be happy to assist you.

Adding Team Members to your page is simple and quick. Follow the steps below to get started:

1. Select the Content tool in the gray navigation bar, and select the page you'd like to add your team information to.

2. Add a new Collections content block, by clicking on the green plus sign and then selecting the Collections tile.

modified while in the team members collection

3. Within the "Collection Type" dropdown, select the Team Members tile.

4. You should now see the collections block populate with information.

Here you can modify the information you'd like to pull in, such as any categories, tags, or decide how to sort your team members.

5. Now that you've added the block, click on the blue "Design this page" button that appears at the top right of the page to start designing your information.

6. Use the design preview tool to design the aesthetic of your new content block! If you need to change any information, you'll want to note that the information can only be .

If you have any more questions, don't hesitate to reach out to our Support Team for guidance!

Editing team member information is easily done within a single view. Change all of your information through the Team Members Collection view, and watch in real time as the information is reflected across your website.

To edit information for your team members:

1. Click on the Content tool in the gray navigation bar.

2. Select the Collections subheader, and then click on the Team Members link to go to your team members library.

3. Locate the member whose information you'd like to edit, and click on their name.

4. Within the next page, you'll want to locate the fields you'd like to edit. Simply click within a description box or field and begin typing.

5. Once you've finished modifying information, be sure to click the blue Save button at the bottom of the page.

Your changes have now been saved and you've successfully modified your team members information!

To delete a team member, use the gear icon below the Actions column to remove a listing.

Our new Locations collection is your one stop shop for updating your business locations and their specific information.

Note: Access to Locations Collection will be available for all users on your account.

To access your Locations Collection:

1. Click on theContent tool in the gray navigation bar.

2. Select the subheader forCollections.

3. From the view of different collections,click on the Locations tab to go into your collection. If you are not currently seeing a Locations option, simply click the green Add Collection button to begin your library.

Now you've accessed your Locations collection and can begin adding or editing current information!

Date Released

Feature Title

Feature Description

Oct. 31, 2019

Team Members Collection

We've recently released a brand new collection, Team Members, which allows users to easily update and keep track of their team's information. Learn more about the new collection here !

Oct. 31, 2019

Locations Collection

We've recently released a brand new collection, Locations! This collection allows you to add/update location information, making sure all of your locations have accurate data for clients in the area. Learn more about that collection here !

Sept. 3, 2019

Expand Inline Editing Capabilities

We've completely redesigned the way users can utilize inline editing capabilities, making it more intuitive and smooth, all from the Design tool view. Learn more about that here !

Sept. 3, 2019

Expand Image Gallery Capabilities

While in the Design tool, you can now upload, delete, reorder, and change the the size of your image gallery! Users no longer need to hop between the Content tool and the Design tool to accomplish adding photos. Learn more about that update here !

May 2, 2019

Upload Favicon Feature

Are you a Premium or high subscription tier member? If so, take advantage of our new Favicon uploading tool! Add your website's favicon to the uploader to customize your website even more. Learn more about the feature here !

Editing location information is easily done within a single view. Change all of your information through the Locations Collection view, and watch in real time as the changes are reflected across your website.

To edit information for your locations:

1. Click on the Content tool in the gray navigation bar.

2. Select the Collections subheader, and then click on the Locations link to go to your library.

3. Click on the location that has the information you'd like to edit, and click on its name.

4. Within the next page, you'll want to locate the fields you'd like to edit. Simply click within a description box or field and begin typing.

5. Once you've finished modifying information, be sure to click the blue Save button at the bottom of the page.

Your changes have now been saved and you've successfully modified your location information!

To delete a location, use the gear icon below the Actions column to remove a listing.

A favicon is the name of the small image that appears in your browser'stab for every website you visit.

Note: The favicon upload feature is only available for subscriptions on Premium and above.

To upload your favicon:

1. Click on theDesign panel and go to yourSitewide tab on the right-hand side. From there, you will selectHeader & Logo.

2. Once in theHeader & Logo, scroll down toFavicon.

3. Drag in your favicon PNG file or click to upload your favicon underImage.

This icon must be in PNG format and have a minimum of 256 pixels and a maximum of 512 pixels per side. Transparency is allowed.

4. ClickSave and then Publishand you will see your new favicon on your live website!

Our new Team Members collection is your one stop shop for updating your team information, employee bios, as well as changing your employee availability. It is a great way to keep all of your team member information up to date, and makes it easy for customers and clients to get in touch with the appropriate point of contact with the click of a button.

Note: Access to Team Members Collection will be available for all users on your account.

To access your Team Member Collection:

1. Click on theContent tool in the gray navigation bar.

2. Select the subheader forCollections.

3. From the view of different collections,click on the Team Member tab to go into your collection. If you are not currently seeing a Team Member option, simply click the green Add Collection button to begin your library.

Now you've accessed your Team Members collection and can begin adding members or editing current information!

Adding a new employee or entry into your Team Members Collection is quick and easy! Follow the steps below to quickly add in the appropriate information necessary to update your team's information.

1. Click on the Content tool in the gray navigation bar.

2. Select the Collections subhead beneath the Content header, and then select the Team Members library.

3. Click on the green "Add Team Member" button to begin filling out a new profile.

4. Fill in the appropriate fields in the next page with the information you'd like to showcase.

5. Once you've finished entering in all of the information, simply click the blue Save button at the bottom of the page.

6. Once saved, you'll be brought back to the library view. You'll see your brand new entry, and be able to change the entry status if necessary, choosing between "Active, Inactive, or Scheduled".

Active: The team member's information will show immediately anywhere you have Team Members showing.

Inactive: The team member's information will not show anywhere you have Team Members showing.

Scheduled: Have someone going on vacation? Or hiring someone that you don't want to show information for just yet? Schedule their information to only show when you are ready.

You've just added a brand new team member! To learn how to modify the information after the team member is already created, click here.

The Knowledge Assistant is a great way to stay on top of your business local listings and reviews. When you sign up for the Knowledge Assistant, you can receive text alerts whenever a customer leaves a review for your business, as well as update your business information - such as holiday hours or unexpected closures - right from your mobile device.

To begin using Knowledge Assistant, please follow the steps below:

1. Look for the registration email

You should receive an email in your inbox from SpaceCraft titled Register for Knowledge Assistant. The email contains a unique access code.

Learn how to use Knowledge Assistant

2. Text your access code via SMS or Facebook Messenger.

To verify your Knowledge Assistant via SMS, text your unique access code to the provided phone number. There are different numbers for the United States, Great Britain, and Canada. Make sure that you text the number that applies to your country. If youre in the United States, text your code to 669273.

To verify via Facebook Messenger, you can click the link in the email, or message your access code to m.me/KnowledgeAssistant. Ensure that you are logged in to the account that you would like to use to update the information - ideally, whichever account you use to manage your Facebook Business page.

You should receive a message confirming that your Knowledge Assistant is active.

Once you have registered for Knowledge Assistant, you can make changes to your local profiles right from your phone. to keep up to date on your business online presence.

Knowledge Assistant is an automated personal assistant that can tell you important information about your businesss local profiles, and let you make changes to the information on your local profiles right from your smartphone.

To begin, make sure you have registered for Knowledge Assistant and saved the phone number as a contact. After youre set up. simply send a text message or voice command to the Knowledge Assistant to get started. The Knowledge Assistant can understand many commands - whether you send a text saying Reviews or ask a full sentence like Show me my new reviews, the Knowledge Assistant can deliver.

Change or update your hours:

You can update your regular business hours or add special holiday hours by texting update my hours to Knowledge Assistant.

The Knowledge Assistant will ask you what type of changes you would like to make and will walk you through the steps.

Read and respond to reviews:

You have the ability to read and respond to reviews for your business. You can choose to read all of your reviews, read new reviews that are awaiting your response, or ask the Knowledge Assistant to tell you your average rating. You can also respond to reviews directly from your phone.

Following a section within our Knowledge Base allows you to get notifications sent right to your email when a new article within that section is published! With this feature, you can be sure you stay up to date on all the latest features we're pushing out.

To begin following a section:

1. Select the category pertaining to your interest.

2. Click on the Section title that you'd like to follow.

3. Once within that section, look for the "Follow" button on the right-hand side of the page.

4. Click on the Follow button to select whether you'd like to follow new articles, or just comments made to the articles.

You may be prompted to create a Knowledge Base account if you do not currently have one. Once you've made your account and are following us, you will start receiving updates as soon as they are posted!

What is email capture?

Email capture is a way for users to sign up for newsletters and other email-related news about your business or website. We integrate with multiple third-party email capture companies so that you can manage all of your customer's information and email campaigns through their dedicated tools.

You can connect withemail capture through the Apps tab in your Settings panel.

To add a connection:

1. Select theSettingsgear icon in the gray navigation bar and click onAppsunder the Settings header.

Response Wise

2. Select the greenAdd Third Party Appbutton. Then, selectthe Email Capture category tab.

3. Select which email capture website you use and enter in your account information.

We currently support the following App connections:

Campaign Monitor Constant Contact Emma FanBridge MailChimp

To add the signup box content block:

1. Select theContenttab from the gray navigation bar and click on thePagethat you want to put your signup box on.

2. Add a content block by pressing the green(+)icon, and selecting the Email Capture block.

3. You can change the defaults or not depending on your preference, but make sure to select your mailing list underEmail list.

If your Email list does not appear in the drop-down, make sure your list is not inTest mode on your email capture account.

4. Select the greenPublishbutton to make your changes live!

Please view the following screenshot with corresponding numbers to learn what each item in our navigation bar does:

1. Selecting this section will allow you to switch between multiple sites on your account, create a new site, manage your SpaceCraft account, or logout. "Active Site" will display the current site you are managing through the Dashboard.

2. The Dashboard is the main page of your SpaceCraft account, it is where you land every time you login to the platform. You are able to find some helpful information on this page as well as your Support PIN.

3. The Design tab of the navigation bar houses our inline editing tool that allows you to creatively designand manage pages of your website! The Design editor is your greatest tool in visually designing your website template.

4. The Content tab is where you will be able to add Pages, the Content tab also gives you access to your Collections. You will be able to manage global sections of your site such as the footer or sidebar on this page as well.

5. The Settings page (gear icon) gives you access to all of your website's settings. There are quite a few sub-pages under theSettings header.

6. The Developer Panel icon will only be visible to you if you have enabled Developer permissions on the Users & Roles page for your account. You may add or edit any custom CSS or JavaScript from this page. If you have developer permissions you will also be able to read and edit HTML blocks.

7. The greenPublish button will be visible if you have pending changes that are ready to be published live. If you do not have a custom or subdomain setup, the Publish button will never show green as you are not ready to make your site live.

If you ever need to hide the page title, you can easily do that within the Content tool.

To do this:

1. Click on the Content tool in the gray navigation bar, and select the page with the title you'd like to hide.

2. Click on the page you'd like to hide the page title for to drill into it, and then locate the content block titled "Page Title" (it is usually the very first content block).

3. Click on the gear icon in the top right corner of the content block to open the block settings. Toggle off the "Display", to hide the page title. (Blue means it is being displayed, gray means it is being hidden.)

4. You will know when the page title content block is invisible, because it will turn orange.

If you were previously hiding your page title and you want to now show it, simply follow the steps above but make sure the toggle for "Display" is blue, instead of gray.

Now, when you view your page, you will no longer see the page title! This is a great way to freely change the titles of pages without affecting your URLs. If you have any more questions, feel free to reach out to our support team for guidance!

We've built in a straightforward way to verify the ownership of your website to major search engines.

When you submit your sitemap to Google or Bing and verify your website ownership to them, this allows you to access their various webmaster tools:

- Track how your website is performing in search.- Discover which keywords your website is showing up for.- Analyze your traffic data for each search engine.- Find out about other websites that link back to yours.- Get alerts for any broken links on your website.

Follow the simple steps below on submitting and verifying your site with the biggest search engines on the web.

Important: There are multiple ways to verify a domain, but we believe our method is the easiest for our customers. There is no "best" method to verifying your domain.

Google

1. Navigate to Google Search Console.

2. It will ask you to login or create a Google account(email address ending in @gmail.com). After you login, you will be taken to the Google Search Console or it will ask you to navigate to it.

3. Here you have the option to 'select property type'. Please select "URL prefix" and copy and paste the URL of your website's home page, including the https://

Bing Webmaster Tools

4. If you have added Google Analytics to your website, you will be auto-verified. If not, you will be redirected to a page that lets you verify using alternate methods. Scroll down and select HTML tag to expand the menu.

5. Copy the code inside the quotation marks as seen below.

6. Without closing this window, go to your spacecrafted.com dashboard in a new window or tab.Select theSettingsicon in thegray navigation bar and then selectSEO under the Settings header.

7. Pastethe meta tag into the "Google site verification code"field box(right-click and then paste or CMD-V on Mac &CTRL-V on PC).

8. Refresh the page to parse out the actual code(CMD-R on Mac & CTRL-R on PC).

9. Select the greenPublish button.

10. Return to the Google Search Console tab and select Verify on the screen where you copied the HTML code snippet.

Your website ownership is now verified for Google and you will have access to Google Webmaster Tools.

Bing (which incorporates Yahoo! search as well)

1. Go to Bing Webmaster Tools and click Sign up with Microsoft account (or just Sign In if you already have an email address from Microsoft ending in @hotmail.com or @live.com).

2. Once you are logged in, you will be led to aMy Sites page.

3. Click Add Your Site.

4. Type your websites URL into the URL field.

5. In the Add a sitemap field, type your URL, then /sitemap.xml (Ex.www.mywebsite.com/sitemap.xml)

6. Complete the rest of the form on the page and click Save.

7. On the next page, you can verify the ownership of your site. Here, youll use Option 2. Copy the meta tag (the text in the gray box beginning <meta name.)

8. Without closing this window, go to your spacecrafted.com dashboard in a new window or tab.Select theSettingsicon in thegray navigation bar and then selectSEO under the Settings header.

9. Paste the tag into the field called Bing site verification code. Refresh the page, which will parse out the actual code.

10. Select the greenPublish button.

11. Go back to the Bing page. Scroll down to the bottom of the page and click Verify.

Your website ownership is now verified for Bing and Yahoo!, plus you have access to .

Easily integrate third-party widgets by adding an HTML block and pasting in the embed code.

To add an HTML block, to a page, follow these steps

1. Select the Content tool in the gray navigation bar.

2. Select thepageyou want to embed thecustomHTML.

3. Selectthe green+buttonat the bottom of the page or in between the content blocks, where you'd like to add the HTML block.

4. Select the greenHTMLtile.

designer packages

5. Pastethe code you want to embed into the new content block you have created.

Note: if you paste it incorrectly, you will be notified at the bottom of the block in red.

6. After youpasteyour code into the code box, select the blueSavebutton.

7. SelectPublish.

If you are looking to make special customizations to your website that go out of your skill-set, we recommend looking into our to help accomplish specific needs onyour site.

If you have added Google Analytics to your website, you have the ability to add or remove users within your Analytics account or property.

Add a User:

1. Visit analytics.google.com and log in using your Gmail or G Suite email address.

2. Click on Admin in the lower left-hand corner of the screen.

how to add, edit, and delete users and user groups.

3. Decide whether you want to add the user to the Account (every property in your Google Analytics account), the Property (only the selected property), or View (only one view of the selected property).

4. In the Account, Property, or View column, click on User Management.

5. In the top-right corner, click the blue circle with the + symbol, then click on Add Users.

6. Enter the email address of the user(s) you would like to add. Note: They must have a Gmail or G Suite account, if they do not, you will not be allowed to save your changes.

7. Make sure Notify new users by email is selected, this ensures that they receive a confirmation email.

8. Select the permissions you want the user to have.

9. Click Add in the top-right corner to save your changes.

Delete Users:

1. Log in to Google Analytics.

2. Click Admin and navigate to either the Account, Property, or View column (depending on which level the user you want to remove has access).

3. Using the search box at the top of the screen, search for the user that you want to remove. You can search using their email address or name.

4. Select the check boxes for each user that you want to delete.

5. Click the red Remove button in the top-right corner to delete the selected users.

Additional User actions:

In addition to adding and removing users in Google Analytics, you can also edit user permissions, create user groups, and change group level hierarchy. See Googles full support guide on

What is a sitemap?

Every website comes with a ".xml"sitemap file that you can use for your SEO needs. You won't be able to edit the sitemap file directly, but as you change the page structure of your website, the file will update for you automatically.

How to get to your sitemap:

The file sits at the end (root level) of your subdomain or custom domain. Use this sitemap URL as an example to find yours:

https://yourbusiness.com/sitemap.xml

Replace "yourbusiness.com" with your website's URL.

Submit your sitemap to search engines:

To submit your website's sitemap to Google and Bing,you first log in to the appropriate webmaster tools and verify your site ownership.Before following the steps below, ensure that the URL you input is the primary domain in your Domain settings. Check this by going to Settings > Domains, and selecting the star icon next to the domain you wish to choose as primary.

Google :

1. Log into Google Search Console. From the dashboard, select Sitemaps in the left-hand column of the screen.

2. In the box that says Add a new sitemap, you will notice your websites URL with an empty text box following it. Type in sitemap.xml after the backslash (/).

3. Select Submit to finish.

Webmaster Tools

Bing:

1. From your Dashboard, selectConfigure My Site and then Sitemaps.

2. In the Submit a sitemap field, type your URL with the addendum /sitemap.xml (exactly how the example in the box shows).

3. Select Submit Sitemap.

Done! The search engines will use your sitemap to crawl your website. While the search engines often crawl your sitemap within a few days, it can sometimes take up to a couple of weeks to fully render.

Based on the business type you indicated during the setup process, we added some initial pages for you (e.g. About Us, Products, Services, Contact, etc.).

To add these additional pages to your website:

1.Select the Content tab in the gray navigation bar, and click on the green Add New Pages button.

use a different page as the homepage first

2.Add pages on your website by ticking the box next to the page type you want to add.

3.Once you have made your selection, click on the green Add button, and the page will populate at the bottom of your pages list.

To Delete/Remove a Page:

1.On the Content panel, locate the Page you want to delete and click on the gear icon to the right of the Page title.

2.Select the redDeletebutton.

Note: If you need to save a page for later we recommend saving the content by turning the page invisible, rather than deleting it entirely.

To Duplicate a Page:

1.On the Content panel, locate the Page you want to duplicate and click on the gear icon to the right of the Page title.

2.In the box that appears, click on the blue Duplicate Page button.

3. Select the green Yes button when prompted. Your cloned page will appear right below the one you just selected, with the same page title.

Important: You are unable to duplicate invisible pages, so first make these pages visible if you wish to duplicate them. You also cannot duplicate your currently set homepage for SEO reasons, so if you wish to duplicate the original one.

Your new page will have a unique system of style settings and you may edit it as needed. Keep in mind that changes made between these pages are not synced, they are independently managed. Also, note that we do not allow you to duplicate entire parent and nested page sections.

To change Page Visibility (hide or turn off):

1.On the Content panel, locate the Page you want to make invisible and click on the gear icon to the right of the Page title.

2.In the box that appears, click on the toggle button next to Page Visibility to hide or show the page. (Blue means that it is activated, and gray means that it is hidden).

Note: The block will turn a different color when it is being hidden.

3.Click the green Publish button to take your changes live!

To move a page:

1. Click and hold on the 3 dashes that appear on the left side of the page name. This will allow you to move your page up an down on the list of pages to change the order of it.

Note: Changing the order of the pages will change the order of your Navigation bar.

Below, we give you all the steps on how to pointyour domain's DNS records on GoDaddy.com to SpaceCraft. Today we will be adding or updating an A-record inyour domain's DNS zone file:

1. Navigate to GoDaddy.com in your browser.

2. Select Sign In in the top righthand corner andthen Sign In again to access the login page:

www.GoDaddy.com

3. Enter your login information and select the green Sign In button:

4. Select the DNSbuttonnext to your domain listed:

5. Review all of your Records before adding a new A Record. If you notice anA Record already in your records, edit it by selecting the Pencil icon, instead of adding a new one. Select Addin the bottom righthand corner under Records to add a new A Record.

Important:If you use an email provider, check with them to see if they require an A Record in your DNS Records. Webmail hosts that require an A Record pointing to their server are not compatible with SpaceCraft's A Record setup. If you are worried about editing your records to the point that your webmail quits working, we recommend taking a screenshot if you need to reimplement a prior record setup.

6. Select Afrom the dropdown window underType. Enter @ in the Host field, and enter 35.190.45.195into the Points to field. Lastly, select 1/2 Hour in the TTL dropdown window.

6.1:

6.2:

7. Select Save and your DNS changes are complete. See below about propagation time.

8. Make sure that you have added your domain to yourSpaceCraft Dashboard settings.The sitewill not appear until you do so.

Note: DNS changes can take up to 24-48 hours tocomplete but are typically noticed sooner. Please confirm that you only have one A Record setting for your domain as multiple ones can conflict and make your site inaccessible. Also, do not use custom name server values;instead, setthe domain to the default/standard name server values.

Redirecting your Subdomain to a different URL in GoDaddy:

Some users create shops or similar pages on their websites that need quick URLs to access. In order to create a subdomain that directs to your shop or similar page, try these steps. Due to GoDaddy beingone of the largest domain registrars, we have given you the steps on how to add a CNAME record on GoDaddy:

Part 1:

1. Log in to your account at

2. Underthe Domains tab, select Manage

3.Find your domain name and select thedrop-down arrow next to the name

4.Select Manage DNS.

5. At the top of the list you should see Add Record, select it.

6. Under Record Type, select CNAME (Alias)

7. In the "Host" section, enter <YOUR SUBDOMAIN>.mydomain.com. Specify a TTL or use the default setting of 1 hour. For example, if you are creating a shop redirect,entershop.mydomain.com.

8. In the "Points To" section, enter the URL or IP of the page you want to direct to. For example, your shop's URL could bemydomain.com/shop/home.php

9. SelectFinish

10.Select Save Changes

Part 2:

1. Go back to your SpaceCraft Dashboard

2. Select Settings (gear icon)

3. Select Domains

4. Select Add Custom Domain

5. Enter the subdomain you just created through your DNS settings

6. Select Save

Your changes should becomplete and you can now navigate to your newly made subdomain redirect!

If you are looking for a similar how-to instruction for your domain registrar, Google a search term like "how to add cname record on REGISTRAR-HERE".

Add an Image or Image Gallery block to your page by using one of ourpresetcontent blocks.

Note: AnImage block only allows you to upload one image, while anImage Gallery allows you to add multiple.

1. Select theContenttab in thegray navigation bar. Select the Pagewhere you want to add an Image or Image Gallery.

2. While on the page, click on the green (+) icon that appears between the content blocks and select theImage or Image Gallery.

3. Upload or select your image(s) from the library by clicking one of the blue buttons, or drag your image into the blue box from your desktop.

Notice the differences between the two blocks below:

A) Image block

B) Image Gallery block

4. You have the option to enter a Title andDescription.

5. Select the greenPublish button to take your changes live!

A second way to add images to an image gallery is also available, and requires you to already have an image gallery loaded with images in it. Once you have that image gallery loaded with images, you can quickly add images to that image gallery quickly while in the Design tool.

1. Click in the Design tool and navigate to the page that has the image gallery you'd like to add images to.

2. Click and drag your images from your desktop onto the image gallery. You'll want to add the image to specific parts of the image gallery if you are looking to do specific things. For example:

-Add the photo in between images to drop the image between photos:

-Drag the photo over an image to replace:

-Add the image to the very front or very end of a gallery to add it to that position (look for the image to move slightly to the side to know you are adding it in front/behind the image:

What is inline editing?

Inline editing is the simplest and most user-friendly way to allow users to edit and preview their website, without needing to jump between different pages.

Inline editing gives you the option to edit any page's contentor block within the Design tool preview window and will navigate your page to the correct editing panels without clicking through a navigation menu.

There is a lot of freedom when it comes to what you can control with inline editing. Let's go over a few features!

Is your content block missing a title or description? Instead of switching back into the Content tool, simply hover over the title or description area and look for this red line and plus sign to appear, then click on the plus sign:

You'll be prompted to begin typing, and just like that, you've easily added in new content!

Editing your titles and descriptions got a lot easier as well. Simply hover over the content you'd like to edit (in the screenshot below, you will see an example for titles and description) and use the popup box to change everything from size, text color, indent, capitalization, letter spacing, bold, italicize, underline, column amount, as well as add a button, hyperlink, or bullet list! All of this is done within the popup box that appears when you click on the content you'd like to edit.

This is what the popup box will look like for titles:

And this is what the popup box will look like for descriptions:

Inline editingwill automatically save any changes onyour site to our server but will not publish these changes until you hit the greenPublishbutton. This means you can edit a page, close the window, and come back a week later to reviewyour changes without making them public. Click into your content block while in the Design tooland start editing!

You can also edit the width of the text box from within the Design tool as well! Simply hover over the text box whose width you'd liked to modify until you see the red box appear around all of the text. Grab one of the sides of the boxes with your cursor, and slowly click and drag to your desired width.

For a more precise change, hold the Shift button while clicking and dragging on the red line of the box to make it a smoother change.

All images within the platform contain certain metadata that you can make display by enabling certain hover effects on our Image/Image Gallery blocks. There are two different places you can edit your image detail information.

Option 1: Within the Image Collection

1. Navigate to your image(s) by clicking on the Contenttool, found in the gray navigation bar, and then selecting Collections.

2. Select the Image section of the Collections, and hover over the image you'd like to modify details for.

3. Click the Pencil Icon that appears after hovering on the image to see the meta details, which includes the Title and Description fields.

You can change the image title, description, add photo credit as well as a photo credit URL.

Option 2: Within the Design tool

While previewing your website, simply click on an image to open up the inline editing box, and select the pencil icon within this box to open the image details window.

The same rule will apply for image galleries as well! You'll just need to simply click on an image in an image gallery, and use the inline editing window to click on the pencil icon:

Publish any changes to take it to your live website!

There are two different ways you can rearrange the order of your images within an image gallery.

Option 1: Within the Content tool

While viewing the image gallery content block, you can reorder images by clicking and dragging on the Hamburger Icon (appears as three lines stacked on top of each other).

Option 2: Within the Design tool

While viewing the website preview, simply click and hold on an image to grab it, and then move it where you'd like to within the gallery. Be sure to click and hold on an image, similarly to how you would move the images from the option above.

You can create a collage with a mosaic pattern dictated by the size and orientation of your images. The layout allows you to add visual interest with smaller photos next to larger ones and a variety of spacing, sizing, and viewing options to customize your image display.

1. Select theContent tool in the gray navigation bar.

2. Select thePageyou would like to add an image gallery to.

3. Add an Image Gallery block by selecting the green+button.

4. Uploadthe images you want to see in your mosaic gallery.

5. Select theDesign this page link in the top right corner of the page.

6. While in the design preview, be sure you are in the Page tab from the right-hand menu.

7. SelectImage Gallery title on the right-hand menu that appears to the side of the website preview.

8. UnderType, use the drop-down menu to selectthe Mosaic Galleryoption.

9. You will then be able to click into your image gallery within the website preview, and select this button (in the screenshot below) to pick and choose how many columns you'd like to showcase, giving you more customization.

Use the plus or minus sign to add or remove columns.

10. Select theSaveandPublish buttons to take your changes live!

Note: You can edit the number of columns, spacing, and image views in this panel as well!

There are a few different ways you can add a Button to your website. Two ways are through the Content tool, and the other is through the Design tool.

All of the ways noted in this article require you to have your URL ready to input in the Enter URL field, so be sure you have that before creating your button! You are also given the option to type in the title of a page on your website to link the button to another page.

To add a button through your content blocks and inline editing:

1. Navigate to the content block with text that you'd like to turn into a button (this will most likely be a text or simple list content block. Our example below shows how to add a button while in the Content tool).

2. Highlight the text, and then select the button icon on the right-hand side above the description field.

3. Click on the empty popup box that appears, and select one of the pages from your website, or paste in a URL that you have copied. Then, click the Add button and wait for the blue check mark to appear, signifying that the change has been saved.

4.Select the green Publish button when youre ready to take your changes live!

OR

1. Select theDesign tab in the gray navigation bar and select the page that has the text you'd like to turn into a Button.

2. Highlight the text you would like to make into a Button.In the black box that appears, click on theCreate/Remove Button icon.

3. In the black box that appears,paste the URLyou'd like to link to ortype in the name of another page on your website to link the button.

4. Click theOpen in a new window icon if you'd like the button to open a new window in the visitor's browser.

5. Select the blueSave button.

6.Click thePublish button to take your changes live!

The steps above show you how to add buttons to content blocks that already have content within it. However, if you want a standalone button, you can add a button content block.

To add a "Button" content block:

1.Select the Content panel in the gray navigation bar, and click into the page where youd like to add a Button.

2.Click on the green plus sign to add a Button block.

3.Add in the URL and Button text to your Button block to populate it with information.

4.Select the green Publish button when youre ready to take your changes live!

Manage your payments and credit cards easily within your account settings. In the article below, we will show you how to select a new default card, as well as how to remove cards you no longer want associated with your account.

You'll want to note, that the screenshots and information below are only accessible for the Owner of the website. Other users will not be able to see this area of the platform or change the information.

To set a new default card:

A default card is your primary card on your account. This card will automatically be charged when your renewal date rolls around. You can change your default card if you have more than one credit card on your account. To do this:

1. Click on your site name, and then onAccount.

2. SelectSubscriptionsunder the Manage Account header.

3. Click on the Edit button beneath the payment column, and select the "Manage existing payment method" button.

4. You'll be taken to a new screen with your cards listed, and you'll want to select the circle next to the one you'd like to select as the default.

You'll be able to see which card is your current default card, because it will say "Default" to the right of the card information.

To delete a card from the list:

1. In the same view as the screenshot above, simply click on the trashcan icon that appears to the right of the card information to delete it.

You'll want to note that default cards cannot be deleted, so if you want to remove that particular card, you will need to select a new default card.

2. After clicking on the trashcan icon, a prompt will appear asking if you are sure you want to delete this card. Click the red "Yes" button to remove it from your account completely.

You are all set! If you have any further questions, don't hesitate to reach out to our support team for assistance.

When creating events, you can upload a single image that will be used on all design renderings (all slideshows on the website, event page default image, as well as the image that appears in the details page). However, if you do not want to have this single image shown, you can choose to override the default image and pick and choose a different image for each of those design renderings. To do this:

1. Click on the Content tool in the gray navigation bar, and then navigate to the Collections library.

2. Once in your Events library, click on the event you'd like to modify the default image for, or create a brand new event to get started building the details of the event.

3. Then, scroll down until you see the Images area. You'll see where you can upload your default image.

4. Select the box that says "Override default image" that is beneath the default image field, and you'll be prompted to upload the images for each of the design renderings.

5. Upload all of your photos, and then click on the blue Save button at the bottom of the page to save all of your changes!

Refresh Your Eventbrite Connection:

If you're experiencing issues with your Eventbrite event datanot rendering correctly on your website, it may be best to refresh your data source. It is possible for the connection between SpaceCraft and Eventbrite to begin showing duplicate venues in your data source, refreshing your connectionwill remove duplicate venues. Follow the steps below to refresh your Eventbrite feed.

1. Select the Settings iconin the gray navigation bar.

2. Click on theApps section under the Settings header.

3. You will see all of your active App connections here. Now, select the blue Refresh button under your Eventbrite connection:

Eventbrite dashboard

Troubleshooting Eventbrite:

If you're experiencing issues with your Eventbrite event datanot rendering correctly on your website, you will want to answer the questions and follow the steps below to troubleshoot yourfeed:

Question:

Were the event changesthat are not rendering on the websitemade more than 15 minutes ago?

If your answer is "No",we recommend waiting at least 15 minutes for event data to pullfrom the Eventbrite API to your SpaceCraft website. If you are still seeing issues with your event feed after 15 minutes, please proceed to step one below to review yourEvent settings in Eventbrite.

1. Login to your :

2. Select your profile icon, then Manage Events:

3. You will see all of your currently organized events. Select Manageunder the event that you are having issues with,to view all of theevent details:

4. Confirm the following information is accurate for the event:

A) Event is set to Live.B) Event Date and Year are correct.C) Event Time is correct.

5. Now select the Edit button from the My Event panel to view your Event Details.

6. Confirm that a Location has been specified.

Important: We highly recommend selecting a location by clicking the (A) "Use past location" link, that way you won't be creating a duplicate event location.

A) - Use past location

B) - Select a location from venues you've used in the past in the dropdown that appears.

7. Select the Save button at the bottom of the Editpanel.

Issue: Changing your Eventbrite password can cause problems with your Eventbrite feed.

To remove and then reestablish the connection, follow the steps below:

1. Select the Settings iconin the gray navigation bar.

2. Click on theApps section under the Settings header.

3. You will see all of your active App connections here. Now, select the trash canicon to the right of your Eventbrite Connection.

4. To reestablish the connection click on the Add Third Party App button.

5. Choose Data Sourcesthen pick Eventbrite.

This should re-establish your Eventbrite connection and should resolve your feed issues caused by changing your password.

Typically, DNS records are changed through your domain registrar, and in this case it would be InMotionHosting. However, InMotionHosting doesn't host DNS records for domains that do not purchase a hosting package from them.

In order to set your needed DNS records youcan either transfer the domain to GoDaddy, which will take about 7 days, or use a third party like CloudFlare on the "baseline security plan" that includes free DNS management.

1. Start by signing up for a free CloudFlare account:

Sign up with CloudFlare

2. Then, point your domain name to the CloudFlare nameservers that they provide you. Use the following article to find the nameservers for your own CloudFlare account. The article also provides steps on how to addyour DNS records into CloudFlare:

Not sure where to find your new Nameservers values in CloudFlare?

3. Now, you need to change the nameservers within InMotionHosting's AMP portal to the CloudFlare nameservers you found by using the last article. This article should have all the steps you need on changing your Domain's Nameserver records in AMP:

How to Change Your Domain Nameservers in AMP

4. After you successfully point to CloudFlare by adding the nameservers into AMP, now you need to add an A record and CNAME record within the CloudFlare dashboard. The CloudFlare baseline security package is free, so using DNS management shouldcost you absolutely nothing.

Add the following two records to your DNS zone file.

The A record you need to add into CloudFlare is as follows:

Type: A Name:yourdomainname.com (Example: spacecrafted.com) Value: 35.190.45.195 TTL:10 minutes

The CNAME record you need to add into CloudFlare is as follows:

Type:CNAME Name:www Value:yourdomainname.com (Example: spacecrafted.com) TTL:10 minutes

5. That's it! DNS changes can take anywhere from 1 to 48 hours tocomplete, but are typically noticed sooner, so be sure to wait the recommend time before deciding your records are set incorrectly. If you have any other question at all, feel free to submit a ticket request to us!

You can easily trigger a YouTube or Vimeo video to automatically play when a user lands on your site.

Note: The autoplay feature does not work on mobile or tablet devices.

1.Copy the embed code from the Share tab on the videos page on YouTube/Vimeo, and then paste the code into the video block.

EXAMPLE: The normal embed share code will look like this for Youtube:

<iframe width="560" height="315" src="https://www.youtube.com/embed/EVnjZnJ5_cg" frameborder="0" allowfullscreen></iframe>

EXAMPLE: The normal embed share code will look like this for Vimeo:

<iframe src="https://player.vimeo.com/video/161181924" width="500" height="281" frameborder="0" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>

<p><a href="https://vimeo.com/161181924">SpaceCraft Overview</a> from <a href="https://vimeo.com/user16784630">go_spacecraft</a> on <a href="https://vimeo.com">Vimeo</a>.</p>

For YouTube Videos:

Note: Due to automatic browser settings, a video cannot autoplay if the volume is on. The video will need to be muted if you want it to autoplay. If you are wanting to customize the view, volume, autoplay features, and Youtube deliverables (share, recommended videos, etc.) we recommend using an HTML block to enter in your embed code.

1. You will only need to modify a small part of the code YouTube gives you. Copy and paste this code into a HTML block:

<iframe width=560 height=315" src= https://www.youtube.com/embed/iG9CE55wbtY?rel=0;&autoplay=1&mute=1&loop=1&playlist= iG9CE55wbtY frameborder=0" allowfullscreen include></iframe>

2. Change the Alphanumeric Code that appears between embed/ and ?rel=0. In this case, the code to replace is iG9CE55wbtY. (The next step tells you what to replace it with.)

3. Grab your video's code from your Youtube Video. Click on the Share button for the video, and then the Embed Code icon to get the embed share code. Be sure to only copy and paste the alphanumeric code that you will need to replace the example above.<iframe width=560 height=315" src= https://www.youtube.com/embed/INSERTCODErel=0;&autoplay=1&mute=1&loop=1&playlist=INSERTCODE frameborder=0" allowfullscreen include></iframe>

4.Select the green Publish button to make your changes live.

For Vimeo Videos:

1.To modify the code to include an autoplay function, simply insert this after the alphanumeric code:

?autoplay=1

This is located at the end of the "vimeo.com" hyperlink, inside the quotation mark that appears before "width".

The new code will look like this:

<iframe src="https://player.vimeo.com/video/161181924?autoplay=1" width="500" height="281" frameborder="0" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>

<p><a href="https://vimeo.com/161181924">SpaceCraft Overview</a> from <a href="https://vimeo.com/user16784630">go_spacecraft</a> on <a href="https://vimeo.com">Vimeo</a>.</p>

2.Select the green Publish button to make your changes live.

If you have an organization that you'd like to add a website to, you'll want to follow the steps below to add a new website, so that there is no mix-up or confusion about what organization the new website is built in.

To begin adding a new website, click on the far right icon in the gray navigation bar.

Click on your organization name from the drop-down menu:

Once you click on your organization, select the green "Add Site" button:

Then you'll go through the prompts to build a brand new website, and you are all set! This path ensures that you are building websites in your appropriate organization, and avoids any issues with billing.

Feel free to contact our support team if you run into any issues or have any questions about this process!

Image galleries are a great way to showcase portfolios or multiple images for visitors to flip through at their own leisure. Our classic slideshow and carousel image galleries now have the ability to move the gallery arrow sliders on the outside of the image gallery, giving it a clean and organized look!

To enable this feature:

1. Click on the Design tool and navigate to the page you'd like to edit.

2. Select the image gallery and redirect your attention to the right-hand side of the preview.

3. Beneath the Type drop down, make sure your image gallery layout is set to classic slideshow or carousel, and then select the box next to "Display gallery arrows outside of image".

4. Click the green save button to save your changes, and then the publish button to take the changes live!

Optional 'Alternate Grid View':

The box next to "Enable alternate gride view" gives visitors the ability to select the grid icon at the bottom right corner of the gallery.

It creates a view that showcases all of the photos at once, making it easy for visitors to click and go back and view their favorite photos in a slideshow.

The color of the icon will also match the color of the text for your image gallery.

If you are needing assistance with your billing situation, feel free to reach out to our team at 1 (888) 534-2183. Our team will be able to help you with subscription features, upgrades & downgrades, or special billing situations.

You can also send us an email at [email protected] for any support questions regarding billing.

To start selling products, set yourself up with an eCommerce platform!

There are two different ways to begin selling products on your website:

1. Create links on your pagesor in your navigationto your eCommerce site. This link will be available for visitors to click on, so that they can link directly to your third-party seller and purchase from another website.

OR

2. Embed your eCommerce store directly into your pages. This means that the visitor won't need to click on a link and navigate to another website; they can purchase directly from your website on SpaceCraft.

If you have any questions on where to get started, feel free to give our sales team a call at 1 (888) 534-2183.

If you are wanting to get started yourself, here is a list of notableeCommerce platforms we recommend:

Ecwid

BigCommerce

Shopify

Foxy.io

To see what type of packages and subscriptions we offer, take a look at our official pricing page to find the one that is right for you.

Once you are ready to get started on a new subscription, log in to your account and upgrade your subscription through the Account settings. Keep in mind that our Basic subscription is only available to customers who use our three basic templates.

To access a site that has expired, you must switch the account to a paid plan. Feel free to email our support team at [email protected] and we can help work with you to retrieve access.

If you have more than one website in your account, they will all be visible through the Active Site drop-down menu in the gray navigation bar.

If you need to locate a certain website, use the Filter site list field to type in your website name and pull it up quickly.

Once you click on the site name, the Dashboard for that website will open.

Making sure that your business online listings are accurate and up-to-date can improve your customer experience and may also provide numerous SEO benefits. With the Local Listings tool, you can harness control over your business online presence without leaving your dashboard.

How it works:

SpaceCraft utilizes a digital knowledge solution which syncs your business information on over 60 local listing sites such as Yelp, YellowPages, and Facebook. Often, many of these sites contain incorrect information, which can mislead both customers and search engine bots. This tool is an easy way to correct that information without reaching out to these sites individually. In addition, if you need to change your information in the future, for example, if you get a new phone number or change your hours, you can update your profile and roll out the changes with the click of a button.

To begin:

1. Log into SpaceCraft and navigate to Settings (the gear icon in the top gray navigation bar).

2. Make sure you are looking at the Profile tab. Fill out the required fields (as outlined in the rest of the article below).

3. Once you are done, click Publish Profile to make the changes go live!

Filling out the profile:

Business Info: This section contains the most basic information about your business. Enter your business name and select the Business Type and Time Zone from the dropdown menus.

Directory Listings: This section features additional business marketing information that we require to sync your website with third-party services like Yelp and Facebook. The Featured Message is an opportunity to promote a call to action to potential customers, such as a discount or special sign-up offer. Your featured message will appear as a banner on many third-party sites. If you do not enter a featured message, it will default to Contact Us Today!

Address:This is where you should enter your primary business address. If you have additional locations, you can add them to other areas of your website, such as your contact page.

Contact Info: This is your primary contact information. This is public information that will be used on your website.

House of Operation: These are the hours that your business operates. In the Notes section, you can add more detailed information, such as email us outside of operating hours.

Social Accounts: This is where you can link your business social media accounts. Select the name of the service from the dropdown menu and enter the URL for your corresponding profile.

Publish your listings:

Once you have filled out all of the required information, then you are ready to connect your directory listings! If you have not yet connected your listings, the button on the right-hand column will say, Get Started. If you have already connected your listings but are making changes, the button will read Publish Profile.

If that button is green, then you can click it to publish your profile. If the button is greyed-out and not clickable, then you have not filled out all of the required information - please review all of the fields to ensure that the information is correct.

As always, let us know if you run into any issues during any point of this process, and our Support team would be more than happy to assist you where we can.

Our 1st party review service makes it easy to generate authentic reviews from your real-life customers and showcase them on your website through an eye-catching reviews page.

When you sign up for 1st party reviews, we will create a customized review page on your website, but hide it from the navigation until you start receiving customer reviews (the page will be empty at first).

Once you start gathering reviews on this page, just let us know and we can unhide the page for you. You can also unhide the page yourself by following these instructions.

You can use this Reviews page in many ways including:

Linking to your reviews page in your email signatures.

Adding the review page link to any follow-up surveys or communication you use at your business.

Sending out an email blast to your current customers that links to your reviews page.

Adding the review link on any customer receipts.

Please keep in mind that changing the name of your reviews page will also change the URL. We'll set up the page to have the URL "yourwebsite.com/reviews". If you decide to change the name of the page, you'll need to make sure you update any links to the page with the new URL.

1st Party Reviews FAQ:

I got a bad review. What do I do?

Its important to create a well-thought out response to a negative review. Review our Best Practices for responding to a review to formulate your response. Responding well to negative reviews can show potential customers that you care about making things right.

Can I remove a bad review?

A review is eligible for removal if it falls within the following categories. If you think your review falls under one of these, let us know and we can flag it for removal. Flagging a review does not guarantee that it will be removed.

Review contains inappropriate, hateful, or violent contentProfanitySexual connotationsHate speechNegative remarks about an employee of the businessReview contains advertising or spamBulk messagingHarmful linksContent promoting another businessReview is not related to the locationContent that is about a different locationContent not related to the business

Whats the difference between 1st party and 3rd party reviews?

1st party reviews are collected by you and displayed on your own website. 3rd party reviews refer to reviews on Yelp, Google, or any other property.

As search engines and searcher behavior continue to evolve, 3rd party review platforms such as Yelp have changed the way they show reviews. For instance, Yelp can filter out reviews that are Not Recommended and can sometimes lead to great reviews not being shown to Yelp users.

You have more control over 1st party reviews since theyaren'tsusceptible to this filtering system.

Why do 1st party reviews matter?

1st party reviews directly from your customers can give you actionable insights into what your business does well, and where you can improve. By responding to reviews you can improve current customer relationships. In addition, featuring reviews on your website can improve your trustworthiness to potential customers. Having 1st party reviews can help increase your authority in search engine's eyes. Our reviews page uses structured data to better communicate your website content to search engines.

Introduction

SEO (Search Engine Optimization) is the practice of optimizing websites and website content in hopes of ranking as high as possible in relevant search engine results. Search engines, like Google, have developed complex and highly protected algorithms that determine the relevance of a website in relation to all similar websites available on the Internet. In order to be found in relevant searches, many steps must be taken in order for search engines to find and properly index the information we want them to have. These steps allow search engines to read and understand what we want them to understand, but in no way guarantees that a website will show up at the top of search results for any/all keyword searches.

Proper SEO Practices can make websites visible and easy for search engines to read/understand, but the publics actual interaction with the site determines how high it stays in search engine results. If the site does not interest people, meaning they perform a search, visit a site (or the site is seen in search results often and never/rarely chosen), do not really interact with the site or its content, and leave without returning, it will begin to drop as a relevant search result for those particular terms used for the searches. Therefore, a periodic SEO review is an important step in maintaining and augmenting website traffic over time.

General Rules We Go By

- No one technique or rule will make or break your SEO efforts. Instead, addressing as many considerations as time/budget permits in a holistic manner wins the race.

- If an approach/someone promises/claims to "guarantee" top 5 results, then be wary. There are no promises in SEO given the volume of variation that exists.

- SEO efforts are never complete. It all depends on how much time/effort/cost you want to invest AND what the value is of the return on your efforts.

- Organic SEO is a must. Paid advertising (such as through Google AdWords) can supplement traffic for sites that are in a highly competitive market and have very diverse geographic audiences and/or have not reached their organic SEO goals (which for some may never happen).

A) Meta titles

Creating a highly relevant, keyword dense title provides search engines with the most important information used for categorization. This is also what appears as the blue link on search results pages, and keywords that match with a user's search will appear in bold. Titles should not exceed 69 characters.

B) Meta descriptions

In addition to website copy, meta-descriptions should contain highly relevant terms related to the website/webpage. Adding these keywords into the meta-description field, which is shown as the black text on search results pages, will help users decide if the search result is relevant to their query. If keywords that they searched for appear in the meta-description, they will show up as bold on the search results pages. The meta-description should be very direct and concise, about the length of a Tweet. The copy found in meta-descriptions should be highly related to the copy on the website and keyword fields, but should aim to draw users into the website. Having consistency throughout the webpage title, copy, meta-descriptions, and keyword fields will aid in the website being as pleasing to search engine crawlers as possible. Meta Descriptions should not exceed 160 characters.

C) Image captions

There are text fields in the SpaceCraft CMS to provide images with captions. Captions provide additional, relevant information that is readable by search engine crawlers. They should always be used to provide additional information to search engines about what is on a website/image. They should be very concise (Between 5 15 words).

D) Keywords

When performing a Google search for your particular brand name, you may be found on the front page, right at the top. Being found for a company name may not be very beneficial unless your brand is very well known or contains at least one somewhat SEO friendly term. So, when writing copy for the website, an attempt should always be made to find ways to combine the brand name with highly relevant search terms.

Researching and adding relevant, highly searched keywords to the website copy will aid in triggering the website in searches. Website content is one of the most important aspects of SEO, and augmenting copy with SEO friendly terms provides search engines with the specific information we want them to have. In addition, adding these keywords into the meta description field, which is shown as the black text on search results pages, will help users decide if the search result is relevant to their query. If keywords that they searched appear in the meta description, they will show up as bold on the search results pages.

Tools: https://ads.google.com/intl/en_us/home/tools/keyword-planner/

A good tool to use for keyword research is Google's Keyword Planner. This tool is meant for Google AdWords users, but can be used even if you do not have an AdWords campaign (a standard Google account will be required to start an AdWords account you can skip billing info once your AdWords account is set up, click 'Tools' on the toolbar and proceed to the 'Keyword Planner'). This tool lets you find the average monthly searches for certain terms and the competition for those terms (as far as how popular are they for paid search High, Medium, or Low competition). This can give you an idea of how much traffic certain keywords could hope to garner. You will want to include a combination of both high and low search volumes.

E) Call to action

In future blogs, news, articles, or social media posts, the focus should be on celebrating your brands involvement with a project or event and should provide a Call-To-Action prompting a visitor to view a related blog, connect through social media, or contact your company. This doesn't have to be an opportunity to brag, but all posts should have your involvement front-and-center in order to appropriately place credit, and to improve search engine value.

F) Social media

Social media, when used properly, can be a great referral source for a website/business to help generate traction and visibility, regardless of its current standings. Social media posts should always engage the viewer to respond, like/comment/share, or visit an article or page (Responding to positive social media traffic creates a conversation that makes a social media page (Facebook) appear more relevant, aids in boosting social media analytics, and helps boost how often posts from your business are shown to your followers and their friends). It should be used to provide easy access to new, digestible information, yet stimulating enough to 'like' and share with others. Having content shared and 'liked' is the point of using social media as a business. Similar to all website copy, the point of social media content should be to celebrate your brand. All links should direct social traffic to the website. Even if an article is from another source, a short article should be written about it on the website (with a link) and that should be shared on social media - never direct links that do not go through the website first. The 'Like', share, and comment for a chance to win' approach can work if you have a tangible reward. A contest offering free or significantly discounted services for social sharing can bring in a huge flux of social traffic. It can be an undertaking to create and implement a reward program on social media, but even once-a-year contests for sharing, commenting, and liking content can increase traffic and followers over time. Simply tagging the end of posts with, 'Like, comment, and share for chances to win' can greatly increase visibility. Social media is a great way to show off charity involvement, as well. Offering $1 for every 'like' gets in a particular month/time period (up to a pre-determined amount) or offering to match donations looks good and works, especially if you plan to give to charity anyway.

G) Blog posts/Articles

Blogs should contain keyword-rich terms that may help elevate the pages relevance to readers and search engines. Blog titles should be engaging and contain at least one solid keyword/keyword phrase. Here is a list of important factors to consider when attempting to create engaging blog posts or articles:

- Tell a story rather than just posting informative information, turn the blog post into a narrative

- Always pose a question

- Focus on emotion make an emotional connection with readers

- Request that people add to the provided information, such as lists

- Make it easy as possible to comment

- Comment/Add to the conversation on other related blogs and link your blog in their comment section

- Ask for feedback from social media followers

- Create a post around a subject talked about in comment sections of all blogs

- Engage with those who do comment to keep the conversation going

- Link to other blogs in your blogs and click links this double checks that links are working and places your blog on a related blogs analytics data under 'Referrers'

Below are six critical SEO actions to take before you launch your new site, or as soon as possible afterwards, to give your website the best chance to rank against the competition.

Action 1: Redirect Old URLsIf you have an existing website, don't give up on all of that ranking power you've built up! A permanent 301 redirect will pass on the majority of your former pages SEO value to your new site. The stronger the rankings for the older URL, the faster you can improve your search rankings on the new site by using these kinds of redirects. Web developers sometimes recommend other options, such as 404 errors or canonical tags, because 301 redirects can be difficult and require intensive testing. However, SpaceCrafts simple Legacy URL Tool has simplified and streamlined the redirecting process, so you can give your new website a better chance of ranking from the start. See how to use our Legacy URL Tool here.

Action 2: Add MetadataYou wouldn't buy a book without reading its title, and search algorithms feel the same way. Page titles and meta descriptions help search engines understand how relevant a page is for specific keywords, and also help searchers determine if a page will provide the information they're looking for. People also tend to rely on pictures to relay a great deal of this information, but site crawlers can't see images (yet). That's why "ALT" tags for all of your images are necessary to help crawlers understand the content of your pages. With SpaceCraft, our SEO tools make it easy to add titles, meta descriptions, and alt tags to your website's pages, so users and search engines can quickly see what your website is all about. See step-by-step instructions on how to do this in our SEO support articles.

Action 3: Verify With Webmaster ToolsWebmaster Tools gives you the ability to see your website as Google does. When you sign up for Google Search Console (former Google Webmaster Tools), you're telling Google that your site is legitimate and open for business. Once you establish your website ownership, its easier for you or your webmaster to maintain the health and wellness of your site for the long term. Keep tabs on broken links, missing pages, and larger errors or issues that can occur on your website such as DNS and Server Errors. Make sure you verify your site with Bing, Yahoo and Google to keep an extra set of eyes on your website's health.

Action 4: Index Your SitemapIndexing your sitemap is another important way that Google Webmaster Tools helps search engines understand the structure of your site. Sitemaps have become even more important after changes to the Google algorithm, such as the Panda update, tried to eliminate a great deal of duplicate content on the Web. Submit your sitemap to Google through your new Search Console account so that Google is made aware of each and every page on your website. This helps establish yourself as the originator of your own content.

Action 5: Integrate Google AnalyticsAn important part of SEO is monitoring how your website traffic has changed over time. While it's easy to get lost in the numbers, setting up Google Analytic s will help you measure how visitors are interacting with your site, how long they spend there, how often they come back and how many end up converting into customers. Diving into your website's user data can help you make changes to your website that increase conversions, and can provide valuable insight about what content users find useful, and what sections of the site aren't performing well. Google Analytics provides great training resources if you're interested in learning how to navigate analytics yourself, or let ourMarketing Experts dive into the nitty-gritty details by signing up for one of our Marketingpackages.

Action 6: Manage Your Local ProfileUltimately, you want your website to convert visitors into customers. You want to raise awareness, answer their questions and bring them to the point of sale. For businesses that have a brick and mortar location, this means bringing visitors to the physical store, so having correct business information across the web is critically important. However, maintaining your local profiles can be a time-consuming task. We recommend using a location management platform such as Yext to ensure your local profiles have up to date information about your business at all times. This is especially important if youre doing any traditional media such as radio or TV. Whats worse than a potential customer hearing your name only to search online and find incorrect business information? Having correct business information not only helps users contact and find your business, but can also increases your credibility in the eyes of search engines. Help web users and search engines find you on the web by signing up for one of our Marketingpackages, and we'll provide location management services for you, so you can focus on running your business.

At SpaceCraft, we want your new website to not only look beautiful, but also be a source of new clients. We offer ongoing Marketing packages that will help your website get found in search results. Whether you just want to get your feet wet in the sea of SEO knowledge or your business is ready to kick your marketing efforts into full gear, we'll make it happen. From metrics to content, we have everything you'll need to attract and engage your preferred audience. From a hyperlocal to a global reach and all points in between, it all starts with the right SEO to spotlight your new website.