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Anonymously Rate Your Experience & Make Work BetterWorking at SurfMerchants is rated below average by 3 employees, across various culture dimensions. SurfMerchants employees rate Perks And Benefits highest among all categories, and think that Outlook and Professional Development have the most room for improvement, putting SurfMerchants’s culture in the Bottom 20% compared to similar sized companies on Comparably. See below in detail how working at SurfMerchants was rated by employees.
Overall Company Culture at SurfMerchants is rated D
Last updated months ago
SurfMerchants ranks in the Bottom 20% of other companies on Comparably with for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterOut of 5 SurfMerchants employee reviews, 20% were positive. The remaining 80% were constructive reviews with the goal of helping SurfMerchants improve their work culture.
| Positive Reviews | 20% |
|---|---|
| Constructive Feedback | 80% |
What do you like best about your company?Fully Covered Benefits Package, Company 401k Contribution w/o match
What does the leadership team need to get better at?Raises and transparency and undoing culture of discounting clients even when their demands are unrealistic
Why do you feel undervalued and what would make you feel better about your compensation?Scheduled annual raises for cost-of-living at minimum
Why do you feel undervalued and what would make you feel better about your compensation?Raises are not known here
| Headquarter | United States of America |
|---|
3 employees at SurfMerchants have reviewed SurfMerchants across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 3 SurfMerchants employees give their leadership a grade of C-, or Bottom 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at SurfMerchants are mostly dissatisfied with their total compensation at SurfMerchants, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at SurfMerchants are pleased with their team. 3 Participants grade the quality of their coworkers a C+. Less than half believe the meetings at SurfMerchants are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at SurfMerchants believe the environment at SurfMerchants is positive. Most Participants believe the pace of work at SurfMerchants is comfortably fast. About 67% of the employees at SurfMerchants work 8 hours or less.
Overall, the employees at SurfMerchants are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from employees about joining SurfMerchants is that the company was unprepared on their first day. SurfMerchants employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Employees’ understanding of SurfMerchants' KPIs and OKRs is essential for its success. Out of 2 SurfMerchants employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
How much do people at SurfMerchants get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at SurfMerchants is $87,954, or $42 per hour, while the estimated median salary is $105,141, or $50 per hour.
At SurfMerchants, the highest paid job is a Sales Manager at $115,160 annually and the lowest is a Bookkeeper at $42,535 annually. Average SurfMerchants salaries by department include: Sales at $107,101, Finance at $73,366, Customer Support at $59,657, and IT at $104,118. Half of SurfMerchants salaries are above $105,141.
3 employees at SurfMerchants rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 13 ratings) while 3 employees at SurfMerchants rank their Perks And Benefits in the Top 30% of similar sized companies in the US (based on 5 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $62k | $62k | 1st Percentile |
17th Percentile $82k | $82k | 17th Percentile |
33rd Percentile $103k | $103k | 33rd Percentile |
50th Percentile $166k | $166k | 50th Percentile |
67th Percentile $261k | $261k | 67th Percentile |
83rd Percentile $270k | $270k | 83rd Percentile |
100th Percentile $349k | $349k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at SurfMerchants across various culture dimensions.
SurfMerchants' PTO and Vacation policy typically gives 20-30 days off a year. Paid Time Off is SurfMerchants' most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. SurfMerchants' benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.

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In 2019, SurfMerchants applied for 1 H1B visas.
H1B Applications Outcome
This data was calculated using publicly sourced data from OFLC Performance Data

What is the salary for Operations Manager in SurfMerchants?
Operations Manager average salary in the US is 86k
What are the salaries in the Design in SurfMerchants?
The average salaries for Design in SurfMerchants is 71k