Sustainability and Corporate Social Responsibility at SurveyMonkey

Twenty years ago, ESG (Environmental, Social, Governance) was not widely known. Flash forward to the current day, there has been a sharp uptick in the usage of the term, and stakeholders—customers, employees, leadership, and the market—now expect businesses to integrate ESG within their business strategy. That is why at SurveyMonkey, we take a “both/and” not “either/or” approach to social impact and business success. We know that we do not need to sacrifice one to achieve the other, and in fact, success in one area will help lay the groundwork for success in the other. Our customers are the brave and ambitious who make change happen now—those who understand the benefits of human sentiment and want to advance equity in both business and society. Our employees value our commitment to shaping a better future, and social impact helps us create a strong and
resilient company culture led by our number one asset, engaged employees. But knowing that your stakeholders care about social impact is only the start. Every company has a unique makeup of individuals who have their own values and concerns. To know what you should focus on—and what your stakeholders expect to see from you—you have to ask your audience. Curiosity is the key to success in any unknown situation. Once you have insight into what your stakeholders value, you can hone in on the tactics that will enable you to make the greatest impact in the areas that matter most. At SurveyMonkey, we believe feedback is a gift. We regularly ask our stakeholders what they value and how we can support those values. I’m proud that in the last year, Momentive has exceeded our diverse supplier spend goal, established our baseline greenhouse gas emissions, tripled our employee volunteerism year over year, and doubled our efforts to diversify our leadership pipeline through leadership development. But this is only the beginning. In the last two years, Momentive Together has sharpened our focus on social impact by identifying and elevating issues that matter to our stakeholders the best way we know how: by asking.

https://prod.smassets.net/assets/content/mntv/MNTV-2022-Social-Impact-Report.pdf